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    Ophthalmic Surgeons and Physicians

    2.8 (37 reviews)
    Closed Closed
    Updated 3 weeks ago

    Services - Ophthalmic Surgeons and Physicians

    Laser vision correction

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    The Chair ;-)
    Terry W.

    Yes, I am a fan. We've been coming to this office for a long time now (well, this one and their other one in Tempe). It's been a while since I did an update, but the only thing that has changed is the addition of another physician (Dr Lanzer). We had an urgent matter last fall, and ended up seeing her because she was the one available soonest. We were quite satisfied with the treatment received. This visit we both saw Dr Matsumoto. Full eye exam. Discussed floaters and optic migraines (yes, there is such a thing). Not rushed, covered everything imaginable. Plus my wife's eye is fully recovered (from the incident last fall). Drs Matsumoto and Konti, and now Lanzer, will continue to be our primary eye care physicians. We might go elsewhere for refractions, but when it comes to the medical health of our eyes this is the place.

    Equipment.
    Valerie M.

    A two plus hour wait in the lobby upon first visit. Seems this is the norm, but it''s not okay folks. Staff is pleasant,as they should be. Doctors are pleasant, answered my questions and were professional. Again, as they should be. But come on. A TWO HOUR wait to be seen for the first time. Folks, this alone is a problem. Staff needs to schedule accordingly. Personally, I would rather come in another day and NOT wait so d*** long. I mean seriously, unlike myself, some people have a life, jobs, children, bills to pay, other appointments. Oh, and that Phoenix magazine they have on display that touts this business as one of the best doctors in the Valley might want to edit their review to include something about 'such great docs in high demand means you're gonna have a long wait." Thankful for magazines to flip through, tv to distract me briefly and enough battery power to sustain the excessively l o n g wait. Now where's an outlet? I need to plug in.

    We love Dr. Matsumoto, such a kind and caring Physician!

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    3 months ago

    GREAT Customer Service and very helpful for me to understand my eye care issues I will definitely be going back

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    7 years ago

    What an extremely unpleasant person who answered the phone to assist with scheduling.

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    Review Highlights - Ophthalmic Surgeons and Physicians

    Drs Matsumoto and Konti, and now Lanzer, will continue to be our primary eye care physicians.

    Mentioned in 3 reviews

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    Arizona Retina and Vitreous Consultants

    Arizona Retina and Vitreous Consultants

    4.5(60 reviews)
    7.2 mi

    I had surgery here for macular hole and a slight retina tear. The surgery went well and the staff…read morewas very caring and the surgery center staff was great. The only issue I had is that I was told multiple things that contradicted each other. For example, the surgery center told me that I would wear a shield over my eye for two weeks straight all day long. When I went to my follow up appointment, they told me no I really only needed to wear it at night time. The surgery center told me that I could request nausea medication from the doctors office. Should I feel nauseous. I did indeed feel nauseous and had dizziness and motion type sickness from this surgery. I spoke with the doctors office and they informed me that they do not write prescriptions for nausea medication, but that I would have to call my primary care physician for that. They aren't even aware I'm having the surgery! I also had my first appointment and we agreed I would have the surgery as soon as possible in the next available date. We were both available. Never heard from the scheduler, then finally called them after about 10 days and the surgery was scheduled for a few weeks out! Scheduler said Dr. had written not urgent. I did call the doctors office and it was rectified and moved back to the originally discussed date. There were multiple things like this and it got confusing and a little frustrating for me that the surgery center and doctors's offices are not on the same page. Again, I did like the staff and the doctors.

    Care quality and Office experience were good. However I filled the 2 ophthalmic prescriptions at…read moreAlbertsons/ Safeway for over $88 !! However I am MOST annoyed that her office sent me a link for these same 2 RX for around $50 TODAY AFTER I FILLED THE RX!!! Most aggravating and of course the store won't take them back. Dumb of me not to check GoodRX. Is there another retinologist in the area?

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    Arizona Retina and Vitreous Consultants
    Arizona Retina and Vitreous Consultants
    Arizona Retina and Vitreous Consultants

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    Arizona Retina & Vitreous Consultants - Pug

    Arizona Retina & Vitreous Consultants

    4.1(57 reviews)
    11.7 mi

    I like to come to this clinic and meeting with very beautiful and courteous front Lady, Maricella…read more I came twice to the Clinic at 16st for my father (Yahya Sie). My father have AMD on both eyes. Dr. Shabari has been taking care of my father. Dr. Shabari is the most awesome Dr that I have ever meet. She is "very passionate" AND she is "full of compassion". You can tell from her gentle voice and her talk and her action. She is very approachable and personable. She explain very well. She went over the picture taken by heat staff. The staff are also very friendly. This is the best "clinic" that I ever met in Arizona. This clinic is specialized in Retina. and I believe they have 3 doctors. The one that I met is Dr. Shabari. She is an Indian decent and very smart. i feel comfortable to trust my father retina treatment to her and her clinic. The clinic is very clean and managed super well. There are NOT too much patients; People are treat as human with respect. The waiting time is not long. The parking at 16st is good, plenty of space. the restrooms are clean. The office looks very modern. Life is short, It is always best to have Dr that care about you. And you will 100 % get it from Dr. Shabari and her staff. I am Asian and we are very well educated and respectful person. With "PhD degree". We are "pro-live" and we "love Family". You can feel the family like environment with Dr. Shabari and Clinic. Dr. Shabari has the talent for that. NOT all Dr has it. Dr. Shabari has the Heart for her patient. Thanks for the existence of this clinic in our beautiful Arizona !

    Today I sat there for 2 hours before getting up and walking out. They are taking this "sit and…read morewait" process of theirs to whole new level. I will not go back. I don't have the kind of time it takes to see those people.

    Photos
    Arizona Retina & Vitreous Consultants - Our North Phoenix retina and uveitis office can be reached from most of the Valley within 15-20 minutes.

    Our North Phoenix retina and uveitis office can be reached from most of the Valley within 15-20 minutes.

    Arizona Retina & Vitreous Consultants
    Arizona Retina & Vitreous Consultants

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    Global Retina Institute - Our team with Clearwave, you can pre-check in with us, your time if valuable

    Global Retina Institute

    4.0(26 reviews)
    18.1 mi

    We drive all the way from Georgia to see Dr. Ross. She is the only one we trust to treat floaters…read morein my husband's eyes. She stays up to date on the latest technology and procedures. Definitely the best Retina specialist I've seen.

    Dr. Robin Ross,…read more Reading your other reviews your tendency is to discharge patients when they question you. It appears it is difficult for you to deal with legit questions from your patients. Your reply about how the portal operates is irrelevant. To reiterate my past post Medicare rules and laws are not meant to be adjusted by a doctor or any other institution. Per Medicare ...it manages a patient's yearly deductable, not the doctor. You required a payment from me in January instead of being processed by Medicare first. Medicare decides and manages the reimbursement to a doctor. I was overcharged $30 with your estimation of what you thought was due to you. I was never reimbursed the $30 overcharge till May when I communicated on Klara for different appointment where you were charging me over $700 instead of processing through Medicare first. Your staff said you do not give receipts to patients. I finally received a copy of a ledger(not a receipt) for my payment one month after my appointment. You were charging me for expensive eye drops that I research were taken off the market. I then gave you articles as proof on the removal of this product. You still insisted they were safe. Talking to my new eye specialists, it is common knowledge these drops are unsafe and removed from market. I was already dismissed by you but had remained persistent in getting answers, a receipt and money due back to me for charging me a lot of money for products that are considered not safe off the market. You did pay me back the $700. That is telling in itself. If you did not owe me the money you would have never paid it out. Your husband is your accountant. The Klara app is part of a secure, HIPAA-compliant medical record that is maintained for seven years. You DELETED our conversation from Klara. I have a copy of the whole message before you deleted because I suspected you would after what you wrote is conflictive and telling. You are very strict about ONLY communicating with patients through Klara. When I questioned on Klara about my payment and asking for a receipt but instead of replying on Klara you and your staff started calling me on my phone many times. I have the phone records. Instead of picking up the phone I communicated to you on Klara I would discuss the issues in writing ..not on the phone. The conversations were only through Klara......no abuse on my end. Remember you are the one that deleted the Klara HIPPA conversation. May future patients have their questions answered promptly without being dismissed, not given unsafe products that are off the market, not charged for payments upfront but have it processed lawfully by Medicare first which then also elevates overcharging a patient and not reimbursing them and lastly being treated with respect and honesty.

    Photos
    Global Retina Institute - Paradise Valley Corporate Center (next to Salty Sow) 1st floor, great parking

    Paradise Valley Corporate Center (next to Salty Sow) 1st floor, great parking

    Global Retina Institute - We work with our colleagues, Dr. Q at Q Vision, and Tram Mai at Channel 12 to educate the public on Eye Care-Fabulous Team!

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    We work with our colleagues, Dr. Q at Q Vision, and Tram Mai at Channel 12 to educate the public on Eye Care-Fabulous Team!

    Ophthalmic Surgeons and Physicians - laserlasikeyes - Updated May 2026

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