The entire staff at Desert Eyesthetics are very friendly, professional and genuinely care about…read moretheir patients. Dr. Garcia was excellent, before and after the procedure, to ensure I knew exactly what to expect. Everything went very smooth. I would highly recommend Desert Eyesthetics.

Everything went perfectly, I was recommended to visit here for a bump on my lower lash line. There…read moreis handicap parking directly in front of the business for those with mobility issues and after walking inside the desk is also right there. Everyone was super nice. I didn't have to wait more than a minute or two before being called back to be seen. Dr Garcia was very nice and knowledgeable and she got right to taking care of my issue. Overall a great experience and I would recommend to others.

I've been seeing Dr. Mathew Welch for 5+ years for a detaching retina laser surgery and the other…read moreeye for diabetics retinopathy. Dr. Welch saved my eyesight. Both the Phoenix and Gilbert locations are well staffed and have all the necessary equipment for examination and treatments.

This is the rudest, most disorganized office I have ever encountered. Follow up with the lab, oh no…read moreorder, get a glaucoma evaluation from another MD oh, no referral, call their office, leave a message and get a rude nonhelpful person returning the call. Oh come in and wait two hours for your appointment. "Can't you see we are busy?" Accompanied by an eye roll and a shoulder shrug. Ummm and the rest of the world isn't? These people are the most disrespectful staff. Get some customer service training. I know things go awry. I work in healthcare but there is absolutely no reason whatsoever ever for this lack of manners and disorganization. Unbelievable. It took all my self regulation skills not to be rude back. I'm not going to act ugly because they do. But geez! I shouldn't have to expend such energy to manager their negativity. What do people do to get healthcare from these people when they don't have an advocate?

This office is impossible to schedule with. I received a referral back in July 2024 and never heard…read moreback. After following up with my PCP, they resent the referral, and someone finally called me in early August. The earliest available appointment was in October, but a week before the appointment, it was canceled. I rescheduled for November, and on the morning of that appointment, they canceled again. To make matters worse, they only send text messages to notify you of cancellations--no calls to explain or help reschedule. After this frustrating and unprofessional experience, I gave up and went elsewhere.

Worst place on the planet!!!!!! They completely got my prescription wrong. After receiving my…read moreglasses everything was blurry. I had to go to another Optometrist. My new prescription is perfect. These folks at Arizona eye specialist are a bunch of quacks!!! DO NOT GO!!!

Had cataract surgery after having had another eye surgery that caused the cataract. The staff here…read moreis very friendly. Receptionist kind of gets to you when she's ready to. She'll leave you standing there and not even acknowledge you for quite some time. (most people just need a little wave or eye contact to show that you know they're there. That's all I'm asking for). This is the only complaint I have about this place. When you do get her attention, she's very polite, but there's just no acknowledgment when you show up. Dr. Depenbusch is fantastic, Austin is also great.! They explain everything in great detail and make sure you understand, provide you with options and listen to you! I highly recommend Arizona Eye Center!

The best experience in a clinical office EVER! The staff are professional, delightful, caring,…read moreeasy to communicate with. They are like a 'well oiled machine' working in unity. Everyone sufficient in their perspective positions. It is such a pleasure to arrive with no tension felt from a staff not getting along. We have witnessed unpleasant patients, but the front desk handled with such grace and was able to resolve efficiently and quickly. Unpleasant people can make a waiting room full of people uncomfortable. All we can say to the front desk is JOB WELL DONE! The doctor is not just professional and caring but we really believe he is about the best results possible for his patient. We never felt like the next number to be seen. Very grateful. When there was a delay in our appointment time, it was because the doctor cared enough to take on the emergency for someone in need. Although, inconvenient to those waiting, so grateful to know if I had an emergency, he would be available for me. Highly recommend this office! Thank you and God Bless Arizona Eye Center for all you do. Rick and Daleen Barrick

Amazing Customer Service and a thorough exam by a very caring Doctor. Family loves their new…read moreglasses as well.

AMAZING!!! Customer service is the best! Doctor is super thorough. I am always in love with my…read morenew glasses. Joyce will answer honestly about how frames look. I wish I could give them more stars.

Today, I took my 84 year old Father to this location. I hate technology and had to check my Father…read morein on a computer. I have always felt this world makes it really difficult for the elderly to function, especially forcing them into portals and emails. You are over 80, coming to an eye doctors appointment, can you even see the screen? Then we waited one hour and thirty minutes to see the doctor but IT WAS WORTH IT! Dr. Itty is the real deal. Trust me. He's what your searching for when it comes to eye care for the people you love. My entire attitude changed when I meet THE best Optical Doctor, the Best Human, and the Best person on the planet to help my Father, Dr. Itty. This fantastic Doctor has a waiting room filled with patients and he took the time to answer EVERY question my Father asked. He heard EVERY word. He did this while looking my Father directly in his eyes. Like I said, he's a great Doctor. Dr. Itty didn't rush my Father or dismiss him like I've seen every other Doctor do. I was really impressed by his beautiful patience and his power of listening. Dr. Itty really was in the moment with my Father, not thinking about the other people in the busy waiting room. He was focusing on my Father and using 100% of his medical knowledge. I was very, very impressed with his thoroughness. Thank you Dr. Itty. You do it right. It is very rare today to meet a Doctor that isn't thinking about his next vacation to Hawaii or a new room addition to his Fire Rock mansion in the the mountains. If you take care of your elderly Parents 24/7 like I do, especially with medical needs, let me help you ease your fears. I know. I live with what you are going through too. Come here for this fantastic Doctor. Dr. Itty does care. He listens. He's the kind of Doctor we knew decades ago. And this review was written by someone who really HATES most of the medical profession. You can trust your Parents care with this Doctor. He lives in the moment. That's rare anywhere with anyone.

The doctors are good here, but there are not enough of them. On each of my two visits, I waited…read morenearly 2 hours past my appointment time to see the doctor. My eyes were dilated and numbed within 20-30 minutes of being called from the lobby on both visits, but each time I was then moved to a crowded, second waiting room. My rating would be higher were it not for the bad operational and efficiency aspects of my experience.

A Receptionist who seem to care about patients. The whole purpose should be to create a welcoming…read moreexperience! Not be dismissive and argumentative.

when my ophthalmologist retired i had the good fortune of contacting the office of Desert vista eye…read morespecialists and had good fortune of meeting Dr,Lance Stutz who is very pleasant and extremely well trained in providing advanced eye care, I had to have two cataracts removed and replaced with lenses which normally requires pre and post operative eye drops for upto 2 weeks, Whereas he had performed Dropless cataract surgery which does not require any eye drops either before or after surgery. I certainly recommend anybody that is contemplating cataract surgery to discuss with their doctor.The team at Desert Vista eye center I found are very competent cooperative and very professional in provoding great care.

He made things WORSE, and he got extremely defensive when I said I wasn't happy with the results…read more Look at peoples' reviews with photos on Google reviews, then go to somebody else! I wanted my upper eyelid crease to not touch my lashes, which I could do by just raising my eyebrows a bit. He was supposed to do upper blepharoplasty with a browpexy, and he just decided to not do the browpexy (or he forgot, I don't know, there was no discussion beforehand about him possibly not doing it, and after the only explanation was that he'd decided I didn't need it). Now I have droopy eyes and nasty scars, and I don't have the money to go to somebody else to get it fixed. Worst mistake of my life!!

This man is the worst plastic surgeon on the face of the earth!!…read moreHe's so unprofessional he's all talk with no results, he performed surgery on my mom's under and upper eyelids, her main concern was her under eyes that look puffy, she went through the whole surgery the whole recovery, she saved money and this is something she has been wanting to do since she was in her 40s and she finally decided to do this for herself!! By six weeks we noticed shes looking exactly the same as she did before surgery (!) so disappointed we made an appointment to talk to him about it . We were certain that he would be unsatisfied himself and he would want to fix it too because this is his reputation and his name and something is very wrong, as it doesn't make sense no matter what for someone to do plastic aesthetic surgery and look the same right?! So instead he acted as if he doesn't understand what we're talking about he said my mom didn't communicate properly and it's our fault My mother felt humiliated and so disrespected and just a note to Dr. Edelstain when you are the surgeon it's your job to understand what your client wants and I'm pretty sure that when anybody comes in for plastic surgery their goal is not to come out looking the same. He is such a disappointment and my mother that finally decided to do something nice for herself is absolutely crushed that now he wants to charge her money to fix his horrible mistake How can we trust him again?? Nobody should!!

Great doctor who cares. My only complaint is he often runs late! But he is an excellent Doc!read more

Service is not good. Staff shows no caring or compassion for patients. Multiple people waiting and…read moreunhappy. They give you the "it should be soon" routine. Dr. moves at the speed of a sloth. No urgency. Wait times are 1-1.5 hours, expect to be there 2-2.5 hours. Actually, just find an alternate eye dr.

It has been 9 months since I had cataract surgery and I never had dry eyes before. I still have…read morepainful dry eyes every day. If you decide to get cataract surgery, please read this study first on how many have experienced dry eye disease after the surgery, and then decide if you really must have it. https://pmc.ncbi.nlm.nih.gov/articles/PMC7338747/ I was never warned about it.

I had blended vision cataract surgery with Dr. Goldman. The results were excellent. Dr. Goldman is…read morean outstanding doctor. He was kind and professional, with a very good manner of interacting with patients. My vision came out just as I expected from our pre-surgery discussion. I could not be happier with my experience!