I wanted to share my recommendation for Arizona Eye Specialists in Gilbert, Arizona. It is an outstanding office and an excellent choice for medical and general eye care. The facility is located in a large medical complex with convenient and ample parking. Dr. Elliott Janousek, O.D., is an exceptional professional. He provides comprehensive eye exams that check visual acuity, depth perception, and eye coordination to detect issues like cataracts or macular degeneration. He also performs systemic health screenings to identify overall health issues affecting the eyes, such as diabetes and hypertension. Additionally, Dr. Janousek is highly skilled in prescribing topical and oral medications for eye infections, allergies, and inflammation, and he provides excellent surgical co-management before and after procedures performed by their seasoned ophthalmologist. The eye exam process is very efficient. The optical technician, Heep, is professional and thorough during the initial medical review and pressure testing. The practice also utilizes retinal and fundus photography to capture detailed digital images of the inside of the eye to screen for diseases. The administrative staff is equally wonderful. Maddy at the reception desk is always cheerful, helpful, and accommodating with scheduling. Please note that this is a very popular and busy office. I highly recommend scheduling any follow-up appointments on the same day as your visit to avoid scheduling delays. read more

This office is impossible to schedule with. I received a referral back in July 2024 and never heard back. After following up with my PCP, they resent the referral, and someone finally called me in early August. The earliest available appointment was in October, but a week before the appointment, it was canceled. I rescheduled for November, and on the morning of that appointment, they canceled again. To make matters worse, they only send text messages to notify you of cancellations--no calls to explain or help reschedule. After this frustrating and unprofessional experience, I gave up and went elsewhere. read more

Worst place on the planet!!!!!! They completely got my prescription wrong. After receiving my glasses everything was blurry. I had to go to another Optometrist. My new prescription is perfect. These folks at Arizona eye specialist are a bunch of quacks!!! DO NOT GO!!! read more

HORRIBLE experience! I walked out of the exam and told the technician I did not want to be a patient here. Both technicians were unprofessional. Talking loudly about personal business, eager to leave for the day. One pulled down her mask so she could blow a big bubble with her gum. Nevermind COVID and the mask requirement on their door. My technician was rude, disorganized and seemed incompetent. Gave poor instructions and instead of TELLING me how to reposition my head in the exam chair, PUSHED my head over. Started asking me insurance questions half way through the exam and asked me if I knew it would be $60 if I wanted my eye prescription. Put eye drops in my eyes without washing her hands. Just completely unprofessional and zero class. And also never introduced herself. I would give zero stars, but the receptionist did a fine job, despite having to work with these two technicians. I'm assuming the optometrist was somewhere in the office. read more

Arizona Eye Specialists - Gilbert location - Ophthalmologists Near Me - Gilbert, Arizona

Seeing all the negative reviews was really no surprise. When the tech gets frustrated with my elderly Father in Law with Parkinsons to the absolute clown show of Dr. Winkler, the professionalism and care was beyond poor. Dr. Winkler just walked in, said nothing and started grilling the patient over his new complaint. He never allowed the patient to explain, gave a 8 minute eye exam, and made it obvious he was in a rush and we were not important. Obvious. Hope to never go back in there and hope someone from this practice reads these reviews and retrains staff starting with Winkler. Had I been the patient I would have walked out on you. read more

DO NOT USE ARIZONA EYE SPECIALIST! This was our first time using Arizona Eye Specialist, initially at their Baseline, Gilbert office. This will be the last time we use Arizona Eye Specialist for our annual eye exams or anything to do with our eye care. My spouse Pamela was diagnosed with dry eyes by Dr. Elliott Janousek, and was prescribed Xiidra for this condition. This medication costs $2,140 for a 3 month supply, and caused her eyes to constantly tear. Next, the eye glass sales person, Glenna M., sold Pamela eyeglass frames that when the lens were installed, would continually slide down her nose. We went back to Glenna to report this condition. Glenna stated that Arizona Eye Specialist would not exchange the frames for ones that would stay on her nose. Glenna's only solution was to have Pamela come back weekly to have the temples on the frames tightened. The eyeglass showroom is located on Brown Rd, in Mesa, which is 16 miles each way from our home. NOT CONVENIENT to do every week. Today, 06/07/24, Glenna stated again that Arizona Eye Specialist would not replace the eyeglass frames and stated that Woolf Eye Care Center may be able to correct the frame issue. This is an unacceptable way to run an optometrist office! Based on our past experience, I am sure that I will not receive a response from Arizona Eye Specialists. read more

Called as a new patient. Receptionist (male) asked me a ton of questions regarding my insurance. Put me on several (long) holds. The day of my appointment, he calls me and tells me that they don't accept my insurance! read more

I had a good experience today. My wait was not long, I was seen almost immediately. Christie was great during the examines she performed prior to seeing Dr. Winkler and answering all my questions. Dr Winkler has a great bedside manor. I was pleased with my appointment overall. I would definitely recommend AZ Eye Specialists. read more

I had an appointment at 3:15. The wait was a little longer than I wanted but I felt like I was in very capable and caring professional hands. Everyone was respectful and both my husband and I feel we were well cared for. The entire team was very quick to answer our questions and we both appreciated that. We've had several more appointments and have been well cared for each time. Nice to be treated respectfully. read more

This place is great! I highly recommend Dr. Winkler and his staff. They are amazing. They have a blue light for glaucoma testing, so they don't use a probe nor the dreaded puff of air from a machine. You won't be disappointed. read more

This was my second visit with Dr. Winkler and his staff. They are great & so friendly. They make you feel very comfortable and explain everything so that you can understand. I feel so lucky to have found them & will continue to see Dr. Winkler. I would highly recommend Arizona Eye Specialists. read more

I was starting to realize my eyesight was deteriorating, with hazy vision during the day and severe haloing at night. Heck it even got so bad that I was hitting the golfball further than I could see. And I don't hit the ball very far. I was referred to Dr Winkler and it became apparent that I had a cataract in my dominant eye. We quickly scheduled a surgery and after a 10 minute procedure, my vision is clear and I am now able to see that I need golf lessons. Great staff, great Dr, great results. read more

DR WINKLER is the ONLY eye doctor I will ever have near my eyes...A miracle worker...yes that good. read more

Arizona Eye Specialists - Mama D ONLY GOES TO WINKLER - Ophthalmologists Near Me - Gilbert, Arizona

Are you Kidding Me !!! Late January I made an appt with them For March 27 & again in May !! And with this Covid 19 showed up & It was changed to 6-23-2020 At 9 AM !!!! NOW TODAY 6-22 At 455 pm i get a message To call and change my appt AGAIN !!' Going Else Where !' read more

AES is amazing. I have been going to see Dr Winkler for a couple of years. He also performed my cataract surgery, and it was so nice and easy. I have absolutely NO complaints~ The office staff is terrific, friendly and efficient. I highly recommend Arizona Eye Specialists!! read more

Dr Winkler is a really good eye specialist. You will not be unhappy. Goes above and beyond when it comes to your health..

I am a fan of Dr. Winkler and this clinic! He is a friendly, competent professional who has performed two cataract surgeries on me. He explains things well! And the staff is fantastic, too! Highest recommendation! read more

Front desk quick and friendly. Technical support staff is outstanding and professional. Dr. Winkler is the best.

Received an appointment quickly. Professional and friendly staff. Very thorough exam. Dr. Janousek explained my issues and answered all questions to my satisfaction. Very satisfied with this office. read more

Staff is friendly and professional. Never felt rushed through the testing process.

This specialist's office is very nice and kind. They didn't hesitate to squeeze me in to the schedule for an emergency. I was so grateful. Their office is immaculate. Very safe during Covid. The receptionist Abby was especially nice and helpful. The doctor immediately knew what was wrong. Prescribed drops that started working immediately. So glad I found them. read more

I am already patient there for few years and try to make urgent appointment because my eyes get itching, turn red and sore ,thought it might be an infection but they said it is fully booked and I don't understand why I am a patient there if I can't not make urgent appointment. They try to tell me to call different location instead read more

Excellent staff. Very welcoming. Took me back to begin exam and everything was explained to me. When the doctor came in he was very kind and explained everything to me as well. read more

I have been coming to this place for a few years now and very happy with their service. Dr. Goldman and Dr. Winkler are great to work with and take the time needed to explain results. The staff is very nice and responsive. Office is clean and they have taken great care to assure patients are safe and distanced in the waiting area. They also take great care to make sure each room has been thoroughly cleaned after each appointment. read more

This was my first visit to Dr. Winkler and his associates. It was a very thorough exam with explanation of every step. I was totally comfortable and felt no pressure to do any further treatment other than to monitor my condition in 6 months and to cancel that appointment if I felt comfortable. Would recommend Dr. Winkler. read more

Dr. Winkler is very good and caring. Highly recommend AZ Eye Specialists.