I just recently started seeing Dr. Jacobsen and it's been lovely so far. I tend to have pretty bad health anxiety and voicing my concerns to him never seems to be an issue, and he truly listens to what I have to say. You can tell he really cares about his patients and the line of work he's in. Overall a great and professional experience the two times I've been in. And the ladies at the front desk are wonderful as well, and always so kind when answering questions over the phone! Couldn't recommend this office more. read more

Well let's just start at the front counter where it all starts , that's where I got help from Chrissy and Desiree they were so helpful and so kind and took extra time working with me ! I had been in to see Dr Lance studs for my previous eye surgery when he was working for a different firm at the time I tracked him down to Desert Vista Eye Specialist where I want him to work on my other eye because the first surgery was so successful and so quick I simply couldn't be happier he's the best doctor ever takes his time explains things to you in a way that you can understand he is super patient and I just can't say enough about the doctor and now I can't say enough about the people working at this new facility if you have any eye issues do yourself a huge favor and go to this place you will be very happy that you did ! read more

A Receptionist who seem to care about patients. The whole purpose should be to create a welcoming experience! Not be dismissive and argumentative. read more

I recently saw Dr. Michael Scanameo and I was so completely impressed with the entire experience. I was having an issue with my right eye and called to make an appointment. I was a new patient. The woman who answered and scheduled the appointment for me listened patiently while I explained my problem and was able to get me in the next day. I showed up from my appointment 15 The front office staff were smiling, kind and courteous. The office is clean, warm and inviting. Not at all sterile. The assistant that took me back and did the initial exam before I was seen by the doctor was fantastic. Dr. Michael was extremely professional, answered all of my questions and took his time visiting with me. I didn't feel rushed or feel like a number. I also think it's worth mentioning that Desiree is a credit to the office. She is polite, professional and friendly. I would absolutely recommend desert Vista eye specialists to anyone. read more

The singular saving grace for this office is that I never had any problems with Dr. Kahn (retired), Dr. Eason (also retired) or Dr. Jacobsen (still active). They were very professional, courteous, understanding and helpful. The disconnect is with the office staff, which disavows any and all responsibilities to the patient. Everything is all corporate oriented. Should Dr. Jacobsen ever leave the practice, I will try to find his new location. read more

when my ophthalmologist retired i had the good fortune of contacting the office of Desert vista eye specialists and had good fortune of meeting Dr,Lance Stutz who is very pleasant and extremely well trained in providing advanced eye care, I had to have two cataracts removed and replaced with lenses which normally requires pre and post operative eye drops for upto 2 weeks, Whereas he had performed Dropless cataract surgery which does not require any eye drops either before or after surgery. I certainly recommend anybody that is contemplating cataract surgery to discuss with their doctor.The team at Desert Vista eye center I found are very competent cooperative and very professional in provoding great care. read more

I was having a very scary eye problem and had never had to see an eye doctor for years since my lasic surgery. They were so thorough and I spoke to several docs and several docs looked at my eye and a nurse so I felt very satisfied about the diagnosis. Two different docs explained my eye condition so I would understand it. They asked questions to make sure I understood. Everything about scheduling the appointment and the visit and checking out were convenient. I went in so scared and left feeling very optimistic and comfortable. read more

I've been seeing Dr Eason for a few years now. He is very helpful and thorough. His office is state of the art. Staff is very helpful and attentive. Although I've moved out of the direct area, I still travel to see him. Really recommend! read more

I came in to have a consult for an eye mass. I had several questions on non surgical treatment. I first came in and was not told the staff were behind. I understand it can happen, and certain appointments are seen before others but I waited an hour and twenty minutes with no update. The tech was nice and listened to me and repeated my questions and concerns back. I met with Dr. Scanameo and he was very abrasive and did not give me a moment to talk or ask any questions. He just told me I should've been wearing UV sunglasses living here and with my condition. No eye doctor ever told me about how to care for the eye masses and hence why I wanted a specialist. He was very direct but felt patronizing when I tried asking more questions. He said the surgery is horrible and not the best and the risks aren't worth it. I appreciate that knowledge but when I wanted to talk more of other options and questions on eye meds, he said I need to be more accountable for my eyes. The front was not super knowledgeable as when I booked the appointment I asked if they took care credit. On the phone they said they did but when I checked in one receptionist didn't even know what I was referring too. Then when I presented my information the staff seemed very frustrated as then they wouldn't run the care credit without an expiration date on it, which care credit has non expiring cards. I told them I use it at my work and told them how to run it other ways and they still were frustrated with me. I called care credit and they too explained they don't need that and the care credit rep gave me a random date and then it worked. But again the office didn't need the information they were questioning me on to run the care credit for the $195 consult. I also advise to discuss the medications they are recommending so you can check the costs with and without insurance. And ask for some options as the prescription they prescribed for me is a $500 steroid drop. read more

I'm not one to leave negative reviews, but I want to warn others about coming to this office. This was my first time in, I had a 2:40pm appointment and waited almost 1.5 hours with no update to be brought back to see Dr. Scanameo. He looked at my eyes and confirmed the lesion I was getting checked out, but he stated they didn't have the equipment there to really look at the spot. Dr. Scanameo was kind but didn't seem to care enough about me to even give me a referral to an office that does have the equipment needed. He wasn't making much sense and pretty much told me to call around and find an optometry school. I waited 1.5 hours for a 10 minute appointment and they still charged me $80 for the exam. Just silly. read more

Dr. Khan & his staff are top notch, true class acts. I came here to have Dr. Khan do emergency laser surgery after an eye exam/checkup for pink eye symptoms by my optometrist, Dr. Lewis, turned up showing my right eye had 60% angular blockage due to glaucoma! Dr. Khan's assistant Yessica took very good care of me, as did his staff at his regular office in Gilbert. I was prepped & ready to go when Dr. Khan arrived and the procedure didn't take more than 30 minutes tops, if that. Very nice facility combined with an amazing staff makes this a place I will HIGHLY recommend to anyone needing laser surgery done. read more

Irina Andrushenko, DO, an optometrist hired during the last year, is super good (and NOT just because she is attractive), and really went the extra mile in referring me to a surgeon who specializes in surgery that deals with complex prism. Doctor Eason has retired, and he was a once-in-a-lifetime provider, but I'll return to see Dr Andrushenko, read more

We are elderly and needed new prescriptions. Staff was polite and helpful and we received excellent care.

On Monday, I had a visit with a ophthalmologist, and I don't know how to pronounce his last name, but his last name starts with a S. I don't know how to describe his attitude, but it was terrible. I know I have problems with my eyes, but I couldn't get a straight answer from him other than he said that if I didn't like my other glasses then I wouldn't like his prescription. It was a waste of time because the employee did all the vision testing. He walked in & said what can I do? He told me I had laser & I told him the 2 surgeries but a 3rd on my right eye. None of these were laser & when asked why he would say that he said because i see it. He did not offer to do anything & I asked if I was done & he said yes. WOW. Not willing to offer anything. Terrible personality & if you can't work with patients then he picked the wrong field. Nasty attitude never will go back again read more

Life has a funny way of creeping up on you, all I know is that one morning when I woke up and went to wash my face, I looked up and there was some old guy looking back at me. The first thing that crossed my mind was "thank god I'm wearing pants". The thing about getting older is that some things start happening subtly over time, aches and pains that you never had before, slowly losing range of motion, slower reflexes, blurred vision, etc.. For me, it was a cataract in my left eye. My primary care physician referred me to Dr. Kahn here at Desert Vista Eye Specialists. I have to give Doc Kahn and his staff a standing ovation for giving me untrammeled vision with the multifocal lens. I never realized how much I was missing until they gave me back what aging took away. I highly recommend Desert Vista Eye Specialists, this was my first procedure and I was made to feel comfortable from the moment I walked in and sat down, and just as important, after meeting Doc Kahn, I had confidence that I was in good hands for pre-op and post-op follow through. Now for the pros and cons. Pro: The multifocal lens is fantastic. I don't need my glasses any more. Pro: The actual procedure was done at the Scottsdale Eye Surgery Center. Great facility with another outstanding staff. Pro: The procedure took less than a half hour. Con: The multifocal lens is an option and was not covered by my insurance company because it's classified as cosmetic. Go figure...god only knows we wouldn't want people to have 20/20 vision. It's worth the investment in my opinion. Con: The multifocal lens works so well that now I can see how many grey hairs I have, and I recognize the old guy I see in the morning (I'm still grateful I'm wearing pants). If you need work done with your vision, this would be the facility and staff to help you out. read more

I am not a patient of Desert Vista Eye Specialists. I am an optometrist in Muncie, Indiana. For the past 21 years, Dr. Mike Scanameo has been my first choice of surgeons for cataract surgeries and surgical glaucoma procedures. In addition to being a gifted surgeon, Dr. Scanameo is kind and respectful to his patients. His departure left a void in Muncie. I truly hope he and his wife enjoy the mild Arizona winters - but we'd welcome him back in a heartbeat! read more

I made an appointment for an eye examine because I wasn't seeing as well as I should be. So I asked price and it seemed reasonable for ophthalmologist. When I got there they gave me a paper to sign for a refraction which no one explained I thought I was getting a real eye examine. Well no dilation of eyes no glaucoma test so I asked the doctor well aren't you checking for glaucoma or dilating my eyes? Oh no that is a different test $150.00 more I don't have insurance, so I paid $60.00 to look into a machine for eye test and never got a full test I could have went anywhere for that I purposely when there thinking I was getting a full examine. Buyer beware. So mad I have been taken. Now I have to pay for another examine somewhere else. Diane AZ. read more

I was recommended to Dr. Eason by my opthamologist. I found them very professional. Easy to get an appointment. I had cataract surgery done on both eyes (separate times for each eye) and have been very pleased! It was done very quickly and I was seeing great after the patch came off the next morning. I won't lie, I was apprehensive about the surgery before I had it done, but it was so totally painless! No pain at all and the surgery was very easy to me and all done so fast! I had monovision with my contact before and now have a lens in my reading eye and don't have to wear glasses or contacts any more. I love waking up and being able to see! Everything is so clear now. I absolutely recommend Desert Eye Specialists. read more

I had some idea of how poorly I was seeing as we left for our summer vacation. I noticed, as I was pulling our 30' trailer, I couldn't see the signs on the freeway until we were almost upon them, not good! When we got home, I scheduled an appointment with Dr. Kahn to have cataracts removed from both eyes. Dr. Kahn and his staff were highly professional and put the anxiety I felt over operating on my eyes to rest. The procedure was much easier than I thought and my eyesight is now fantastic. I would highly recommend both this surgeon, his practice, and the out-patient facility in Scottsdale. It was all excellent. I should have had it done years ago. Thank you Dr. Kahn for taking such good care of me. read more

As a new patient, I had a chalazion removed on my first appointment. After insisting on doing the procedure same day, I squirmed in my chair and made the procedure much more difficult than it needed to be. Dr. Scanameo was very patient and made great conversation. Thoroughly impressed. read more

I got a bill in the mail for $40 for an appointment I missed so I called and asked why- rude front office person said "you made the appointment " 6 Wk's away -I asked- don't you call or text a confirmation like everyone else - Her response was- your mailbox was full- I'll pay the bill but never go there again - and tell my Dr not to sent her patients there read more

I have been pleased with the professionalism and great care I received from Dr. Kahn and his staff. I had cataract surgery in both eyes and replaced with the Op-lens and very satisfied. I have been going to them for over 7 years and very happy with the results. I highly recommend them. read more

WOW What amazing eye center Amazing Dr Lawrence Kahn Excellent staff Fantastic help and advice Experience of fulfilling cooperation and coordination and commitment and caring. My surgery went fabulous Dr Kahn is a Angel. Thanks million young team read more

Worst customer service ever!! I was checked in at the front office. My husband was not allowed in due to COVID. He left and waited in the car for me in 115 degree weather, even though there was no one else in the waiting room. I was put in a little room where I was asked a few questions by the technician. She said the doctor would be with me in a few minutes. I waited and waited and waited. The little room was sweltering. No one came in to explain why the doctor was late or even acknowledged I was there. After an hour I had enough and a walked out the door. The office staff didn't even notice I left. I would never recommend this place to anyone. Your time is not important and the patient is left for hours with no explantation. I was not impressed to say the least. I had taken sick time from my job to attend the appointment. Clearly the patient's time means nothing!! Gwen B. read more

The staff is extremely rude!! After waiting now over 30 mins after my scheduled appointment I was told I would be called next they than called 2 other people before me. Front desk staff is terrible and a child has more respect than them!! I have to come once a year and I will for sure not be returning!! read more

HORRIBLE EXPERIENCE! I felt compelled to write about my complete dissatisfaction with Desert Vista Eye Specialist. I went there to have TWO chalazions removed from my right eye. The annoyance of a chlazion is borderline continued madness and I specifically requested that BOTH of these be removed when I was in for the surgery. However, only one of them was removed, which is not what I requested. I was told 2 days later that the other one was merely lanced with instructions of applying heat to shrink it. I followed these instructions and it did not worked. When there, the doctor didn't even want to do the procedure as they made me wait nearly 2 hours as they were behind and everyone had left for lunch. How incredibly lazy and un-professional! I insisted about the procedure being done and the doctor literally "rolled his eyes" and said "Alright then" in an incredibly sarcastic way. What an awful setting and feeling when your about to have eye surgery by a so called professional. I also specifically mentioned that this was the ONLY opportunity that I would have to have this procedure done as I am limited to only three total doctor visits per year and that this visit would reach that limit. And this guy doesn't want to perform the surgery I'm there for it because he's late for his lunch, and that's not an exaggeration as I overheard them discussing that fact. During the procedure he extracts one chlazion and then begins on the other and I'm obviously showing discomfort as the Novocain is insufficient in this location. The nurse alarmingly says, "Dr should you administer another injection," in which he returns, "No, I'm done here." So instead of stopping what he's doing, giving me another injection, and finishing the job correctly and removing the 2nd chlazion, he just stops and leaves the other mass in my eye lid, takes his gloves off, and goes to lunch. Now I'm under the impression that both masses in my eye are extractred, only to my horrer to find out three days later after the swelling subsides that there's still one in there. I called to ask why and was told just to put a hot compress on it. Now I'm left in the exact same predicament of this mass in my eyelid, that I was in when visiting this office, and that was over two months ago. Moreover, I have no further insurance to have this issue corrected properly by someone else who is more competent and not so hungry. I found the entire situation very disconcerting and very agitated. Hope you enjoyed your lunch Doctor. read more

First time visiting an ophthalmologist and Dr Eason is the one to SEE. Very little wait time, very friendly, polite office staff. Dr Eason is awesome. They are very thorough with eye exam and follow up appointments. I highly recommend this office to anyone who has issues with their eyes. read more

My eyes are so important to me! I had RK over 20 yrs ago and my vision has been getting worse and worse. After visiting this office, I have wonderful glasses. I can see so well now. I also learned a lot about my floaters. The receptionists are so friendly. I was checked in right away. I had to wait a bit for the Dr but I didn't mind. His nurses were knowledgeable and made me feel comfortable. Dr Kahn is charming and reassuring. My Mom had cataract surgery by Dr Eason. Her vision is fantastic. He also performed her after cataract laser procedure. I encourage everyone to see the Drs at this practice. I don't understand the negative reviews. read more

This office is one of the top professional offices ive been to. The doctors are very thorough and really seem to care about their patients! A+ customer service! read more

Great experience at desert vista eye . From the vist to both eyes with news lenses all the people were nice . And cared by calling thurout the operations. read more

Love the doctor and his staff everybody as well organized and you know what they're doing

If I could give 1 star then I would. Dr. Kahn has terrible manners. I was a new patient that was referred to figure out why I wasnt passed the visual field test in my left eye. So dr. Kahn dialated my eye to look at it and then realized he should of made me do the visual eye field test first. So he made me come back a second time. Come to find out because he made a mistake I have to pay additional money for it...to come back on the same problem. Then he leaves me a message that I need an MRI since my results are inconclusive. I call him back to understand and had to leave a message. Then he calls me back and acts like he never left me a message and what was I calling about but sends me to an MRI anyways. I called my own eye doc to ask if this guy is even reputable because he keeps making mistakes and his manners in person are terrible. Plus he makes mistakes that I have to pay for? Turns out the MRI brought back nothing and all he said was come back in 6 months to see if it went away. Why? So you can charge me more money to tell me nothing? My left eye still has blind spots that no one knows what is going on or has the time to explain it. But yet I paid hundreds of dollars for nothing. I'll never go back. read more

In my mid 60's now, I've worn corrective lenses for 60 years, glasses or contacts. 3 years ago already suspect sight quality was beginning to falter due cataract development. I could not have asked for nor gotten better service than was provided by Dr. Kahn and his staff both at the exam office and the surgery center. In two days, 3 weeks apart my own fogged lenses were replaced with multifocal lenses to amazing results. corrective lenses are no longer necessary for near or far distances, 20/20 vision was achieved in both eyes and i can view and read the smallest of fine print without other external lenses. The procedures were quick and only minor discomfort was realized for a short 6 hour post procedure period. Follow up calls that night by Dr, Kahn were received but, in my case not necessary, and other follow up calls were received over the following days to assure the success I was already realizing. Likely the very best medical experience I've had in my life especially when results are considered. Thank you Desert Vista Eye Specialist. read more

This place is absolutely horrible. The nurse was rude to me and the front desk lady told me that she did not know what I owe. They will know what I owe when the visit is over. That is poor practice to me. Beware of Desert Vista Eye Specialists. read more

The front desk staff was rude upon arrival. They charged me more than double my copay, which I now have to fight my insurance company over. The nurse was rude and had THE WORST bedside manner I have ever dealt with. I have never seen someone be so careless and rough with a child. These people are real pieces of work. I cancelled any further appointments and will tell everyone I know to stay far away from this place!!! read more

This place has the best ophthalmologists and staff. I highly recommend getting a medical eye exam done here.

Paid for my exam and then was told that if I wanted my prescription it would be another $50. WTF! I've never been charged extra for someone handing me a prescription, and I've seen many eye doctors in my life. Will never return. read more

I saw Dr. Kahn and had no issues. He was polite, diagnosed my issue which ended up being quite minor and I was on my way. Healthgrades gives him 4.5 stars so the feedback seems to be more positive there than on Yelp, but the other issue is the limited number of responses that makes it tough to get a true representation. Regardless, I'd visit this office again for any eye issues. read more

Very rude billing clerk, threatened to send me to collections on the very 1st notice/call. Then hung up on me when I asked why so rude. Unnecessary rudeness on a very small leftover bill that insurance did not pay read more

I was having a medical problem that involved my eyes. I was referred to Desert Vista and have nothing but good comments on their friendliness, efficiency and promptness in seeing me. Dr. Eason was pleasant and thoroughly explained my situation, treatment and necessary followup. I will return. read more