We've been using Pink Plumbing & Sewer for more than six years, across two different homes, and…read morethey continue to exceed our expectations every time. What sets them apart is their professionalism, attention to detail, and commitment to customer education. Rather than simply fixing the issue and moving on, they always take the time to explain what they're doing, answer our questions, and provide helpful recommendations for extending the life of our plumbing systems and fixtures. Most recently, Lou and Anthony spent an entire day at our home tackling a long list of plumbing projects. Their work was thorough, efficient, and completed to a very high standard. Despite the large scope of the job, everything was finished in a timely manner, looked great, and functioned perfectly. Just as importantly, they treated our home with respect. Before leaving, they made sure everything was clean and tidy, leaving no trace of the extensive work they had completed throughout the day. It's rare to find a company that consistently delivers this level of service year after year. We highly recommend them and are grateful to have a plumbing team we can trust whenever the need arises.

This was the 2nd time we used Pinks. I had a great experience the 1st time and had them on my speed…read moredial just in case. Well... our water heater exploded with water spewing everywhere this time. Came out same day to get us a quote and also helped me figure out how to turn off the water. Lou came by within a few hours and assess the situation. Gave me 3 options and went with the traditional water heater with 10 year warranty. Lou was fast efficient and explained everything. When he was done, he had cleaned up the area and the garage space where he was working and left everything immaculate. Incredibly honest company.

I cannot say enough good things about Tim! We had an unexpected plumbing emergency with water…read morecoming through our downstairs ceiling from our upstairs shower, and he was at our house in less than an hour. Tim quickly diagnosed the problem, explained what was going on, and had the repair taken care of right away. He even connected us with a water restoration company, who was able to come out the same day to address the water damage. On top of the incredible response time and service, his pricing was extremely affordable -- honestly much less than I expected for an emergency call with such a fast turnaround. Having water suddenly coming through your ceiling is incredibly stressful, and Tim made the whole situation feel manageable from the moment he arrived. Fast, knowledgeable, honest, affordable, and genuinely helpful. We will absolutely call him again for any future plumbing needs and would recommend him without hesitation!

UPDATE: Since my original three-star review here I was contacted by owner Ty "Mont" Stephenson…read more(who responds to most reviews) to make the matter "right". He even came to my house and spoke with me in person. At first I was very impressed and grateful. But that is where this story took an ironic turn for the worse... I had questioned his previous guys and him over and over about namely what safeguard should be there to prevent another faucet cartridge failure from instantly leaking and seeping into my wall and to my living room and electric wiring below yet again (as just happened with a waterfall downstairs when someone unwittingly took a shower before I called them), but my concerns were dismissed and I was deemed "paranoid". To me it seemed only logical that something so simple could cause so much damage without one, but they are the 5-star experts, so what do I know? After all, the owner himself came to my house and doubled down on what I was told by his young plumbers earlier, that there is no such thing; he even insisted that the loose spinning chrome sleeve between the handle and the wall I brought to their attention was normal and just for "aesthetic purposes". I was resigned to give up but later when another plumber came to deal with the same type of cartridge failure causing the same backward leak toward my wall in the identical downstairs tub, I was completely vindicated. Not only was its identical chrome sleeve snug firmly in place but there WAS INDEED a crucial specific Delta part-specific O-ring (see image below) where the escutcheon meets the wall, and this time because of its presence, my wall and flooring behind THAT tub was dry as a bone! Ironically, even if I hadn't had the huge downpour thru my electric chandelier from the tub above and relayed it to his guys before they came, they could instantly see without even picking up a tool that the chrome sleeve was spinning freely without that protective O-ring holding it in place. This should have been the first thing they notified me of due to the serious implications -- even if I HADN'T had the destructive flood in my living room and even if I HADN'T asked his first guys and Mont himself repeatedly if there was something that was supposed to go there due to the serious risks. But there WAS -- and I DID. When I later contacted Mont after all their denial to inform them that I had been right all along, his tone instantly changed from concern to dismissal, telling me "Oh, maybe you can buy an O-ring off Amazon" . Then all communication ceased and he failed to respond again to my follow-up messages; the jig was up. However, once I later involved the AZ ROC as a result, and they set up a date to inspect their work, Mont invoked the option to refund me instead of having it investigated, thus effectively canceling the ROC report and saving his business's reputation. Maybe they figure it is more cost effective to cover up a failure on their part as most customers will never investigate, and to refund only the occasional one who calls them out or when they face accountability with the ROC (even for the shoddiest of work the ROC looks the other way if the contractor refunds the customer to preserve their standing -- and license). It's a small price to pay for a high-price plumber if they can always cover their tracks that easily leaving no marks on their record, no matter how many reports there may have been. A few days later the spout started leaking; apparently the new cartridge was installed with one of the seals inverted. At this point it is clear that this was either an issue of calculated deception or complete ignorance of a huge hazard on their part. It is up to you the customer to decide which of those traits you find more redeeming.

Was having some strange popping sounds coming from my breaker box. Contacted BB, and they sent…read moreChris out same day. He inspected the box and determined that it needed a refurbishment. (31 years in the AZ sun) He cleaned up some damaged wires, and replaced all breakers. Installed a surge suppressor to bring to code also. Not inexpensive, but just bought 30 years of peace of mind! Chis is a pro that has earned his stripes. Skilled, competent, and personable. Take care of him, BB!

Beware! Appears that this "locally owned company" was purchased by a private equity group (Flint…read moreGroup is the platform company with General Atlantic being the private equity firm). We ultimately paid way too much for a basic 50 gallon hot water heater swap (bundled price of almost $3000). I was out of town and my wife was busy with work when this happened. We had used Bumble Bee Plumbing in the past and trusted them. That trust has been broken and will never return. My wife left a Google review. There was a response posted as "response from the owner" which left a phone number of 602-813-0298 to call so we could speak with their "manager" to address our concerns. I tried to call that number twice...it's been disconnected! Do your research, get multiple bids and verify that the company you are calling is truly LOCALLY OWNED and has not been rolled up under some private equity structure. We have all seen countless stories about how private equity could care less about the customer and how they leave a trail of destruction and debt in the end. It's largely about profits, margins and EBITDA (earnings before interest, taxes, depreciation and amortization). This is the valuation metric that's referenced (with a multiple applied) when they sell. In most cases, that's ultimately ALL PRIVATE EQUITY FIRMS CARE ABOUT! It's a sad yet not surprising story on the fleecing of America! All I can say about Bumble Bee Plumbing is my experience was very different this time and it appears that since my last time using them, private equity has gotten involved. I'll let you draw your own conclusions! Would love to see a customer advocacy/awareness story on one of the local news affiliates about how private equity has consolidated so many previously locally owned trade businesses (plumbing, HVAC, electrical). This might be a good starting point for that type of story.

I had Ivan out twice now for different issues. He always gives a honest assessment and does a great…read morejob. No up selling, just what needs to be done. Highly recommend for any plumbing needs.

Ivan is the man, friendly, knowledgeable, laid back and totally cool guy. I made mistake in taking…read moreanother cheap bid for a water softener, found out Ivan's price was probably the best one since the cheap quote didn't do half the job which was run a drain line, which is a lot of work. I called Ivan and apologized on a Friday, he fit me in on Monday and got it done. He's my plumber pro indefinitely now! And will be recommending him to the neighbors. I have smart toilets coming up, and he's the pro for that too! Call Ivan for good rates and excellent work and friendliness. Recommend 100%

Stephen is outstanding. He is honest, offers fair prices, takes pride in his quality work, and…read morehard-working. He did a lot of plumbing work for me, and I had an excellent experience with him. I highly recommend him and would use him in the future!

If you are looking for a trustworthy and honest plumber, Stephen is your guy. From the time I first…read morecontacted him he was very prompt with responding and setting up a time to come out in order to give me an estimate. He was very thorough and explained things to me multiple times as the plumbing world is very foreign to me. I felt he was very honest with what exactly needed to be done in order to fix the pipes that were leaking in the attic. During this time, I also had received other quotes that were astronomically high for the same amount of work that Stephen was going to be doing for me. He sent me the quote promptly the next day and answered additional questions I had before we agreed to the contract. Stephen and his dad got the new pipe installed within just a few hours, they got everything back up and running same day. I really appreciated that they were willing to work in the attic in this summer heat. I will be using Stephen moving forward for any plumbing issues I may run into. Thank you again!

This is the second time I have used Lawson Family Plumbing. I spoke with Jennifer on the phone and…read morewas scheduled the same day! Harley Knight was knowledgeable and professional. He replaced my garbage disposal and is installing a new water Pressure regulator. I would highly recommend them!!! Thank you! Susan Masles

Donald did a good job at a reasonable price replacing an angle stop valve for the supply line for…read moremy toilet. It was a nightmare situation as a previous contractor broke it and left me abandoned and my main water supply wouldn't turn off so I could literally not sleep for 24 hours as I had to empty a bowl every 30 to 60 minutes (the supply valve is low so it would not accommodate anything larger underneath) or it would flood and ruin the new flooring that was just installed. It did ruin my brand new baseboard that I had just had installed the day before. He kept blaming me saying by turning the giant nut I somehow ruined the pipe which I don't understand but I did everything to try and loosen the bolt under urgent and impossible conditions and stress and I found no special instructions or tool that specified one as a necessity to use on it in all my research or that I had done anything wrong, but it had been there for 30 years and was fused on tight and wouldn't budge even with two vise grips. With the flooding happening I was desperate to get it removed so I thought that his continuous commentary was strange. He also said I had to loosen that nut clockwise as if it were reversely threaded but discovered that was not the case multiple times in my research so again I'm very confused. If something had been critically missed I wish he would've at least told me or made it clear what my alternative was otherwise assigning blame does little good; I am not an experienced plumber. I did not see nor was ever shown how he ultimately removed it so the whole point was moot. He walked off with my channel locks which I informed him of immediately after he left. He said he didn't have it then the next day he said he did but that he couldn't return them until after I left the area for a couple weeks at which point I told him he could drive out to my house. Luckily he changed his mind and returned them that morning as it really isn't my responsibility to retrieve them. I had been thru two days of hell from the previous contractor with 8 hours sleep over three nights. But he did the job and it took him no more than 15 to 20 minutes. There's a really big gash in my wall now where the valve is but I guess he had to do that to cut the pipe. I will have to find a wall cover plate or something to hide it or else patch it up. I then had to call another contractor to check the toilet seating as the flooring installer who left me with the leaking supply valve was supposed to handle it but did not do it right. Ultimately I had to hire three contractors in 36 hours for the same bathroom.

We contacted this plumber to clean out a clogged sewer line because of their yelp reviews…read more The Bradley representative told us that they would "pull out" whatever was clogging the sewer line. They didn't do it at all. The Bradley representativey never told us that they might not be able to pull out whatever was causing the clogged sewer line at all. We would never use this plumber ever again because they misrepresented what they would do. Update:After I made this review, the plumber went out again and ran a camera thru the sewer line and they sent me the video showing a tree root in the sewer line. His video and my snapshotphoto of his video clearly shows that the tree root blocks almost the entire sewer line. The plumber claims that he 'cleared' the sewer line but obviously that's not the case at all.

I cannot recommend this company enough!!! Excellent service, reasonable prices, great…read morecommunication, and even better people. A+ rated with the better business bureau and an accredited company. What more can you ask for from a company handling something so important to your home. If you don't at least reach out to these guys for an estimate, you're throwing money away.

These guys are great! They came in so much less expensive than the other plumbers plus they know…read morethe Sun City area and homes well. They are cheerful and professional and are not trying to sell something we don't need. We are so happy our Sun City friend referred them to us!!!

Sergio has done plumbing work for me for years and is always on time and has never done anything…read morebut the best work. He is honest and certainly reliable . Would not hesitate to recommend him for any plumbing you might need. Sergio knows plumbing and his years of experience really shows. Just sorry that he doesn't cover Colorado as well as Arizona.

Alex is incredibly knowledgeable and detected our leak immediately. He was able to talk me through…read moresome other recommendations as well for optimal pool maintenance and managing the stubborn bubbles in our return line. After wasting so much water and finally having a solution, I would trust Alex every single time. If we have a leak again (life of a pool owner!), we will be calling Alex first. Don't go with Leak Science. They have a fancy website but you really just need someone who has the experience and Alex is your guy. He responds quickly and knows pools in and out.

If I could give Alex 100 stars I would. I called Leak Hunters after struggling and failing to get…read moreservice from another company. He came to my door about half an hour after I told him my story mostly out of indignant frustration. He tested my pool for leaks on the spot and charged me a third less than the other company for it. He gave me further information on how to properly manage my pool and some basic information on how the systems work and why. I am incredibly grateful for his willingness to help me at such short notice. I will definitely be calling again if I need more help.

Jamie and David are amazing people and they know how to run a business the right way! Honestly,…read morewith integrity and putting the need of the customer above the profits. Fair prices, great work and do what they say they will do! They are the kind of people and business you absolutely keep in your records for who to call for any plumbing, water heater, water softener needs and more.

Wonderful experience working with Alpha Plumbing. They are professional, honest and were able to…read morequickly help with a problem in our garage after calling. I highly recommend this company and will use them again in the future.