This company saved me after a mechanical issue left me stuck on the access road of I-35 in downtown…read moreAustin. The dispatch agent was absolutely amazing. She was very helpful and explained everything throughly. The tow truck driver was professional and the service was quick. My insurance company originally dispatched a separate towing service whom showed up, told me they couldn't help me with the truck they had and then canceled the tow (after 4 hours of waiting). K&S showed up within 30 minutes of me calling to request a tow from them. I would definitely use K&S again if I ever ended up needing help.

I called this towing company to help me tow my car to a mechanic for a broken wheel, and in the…read moreprocess the driver damaged my vehicle to the point where my car wouldn't turn on anymore (it was working fine before, ONLY my wheel was damaged). Afterwards, I received a quote stating the damages I sustained are between $6K-$9K to fix. I called the owner to let him know what had happened, and he yelled at me the entire time, stating he understood the driver had made a mistake, but they would only cover my bumper damage and nothing else. He refused to give his full name and was very rude, although I was kind and only asked for help. All I asked was if we could file a claim through his insurance because they cover these incidents, and he refused to help or provide insurance info. Very rude owner! Save yourself the headache and look somewhere else.

Everything from start to finish atx got me out of the mud literally definitely recommend for price.read more

I'm currently waiting and apparently there's soo many cars.. that she's stuck on a computer screen…read more... but yet I'm the only one here waiting...

I didn't want to be towed, but I had fuel injector issues at 110,000 miles and had to pull off on…read morethe side of the road. I remembered seeing Harper's around town and thinking that their tow trucks looked cleaner than others'. Because of that, I called and had them tow my ride. I forgot the guy's name but he was very professional and competent and friendly, and my vehicle was best taken care of from that spot to the dealership. I know because I hitched a ride and had lovely conversation en route to the dealership. I shopped for top quality not price but I felt it was fair enough.

Harper's hands down saved the day today. We had 3 tow companies: one was a no show, one was too…read morelate, the last one showed up and left our vehicle in the lot, but put delivered. Not one of these companies ever picked up the phone to let us know, I had to find out thru our AirTag in car. Within one hour of calling Harper's, they already had our truck on flatbed and headed to destination and they were in contact entire time. Thank you so much Jon Singer for being an honest reliable driver!!

Good people!! My wife and I went to look at our son's car after he was in an accident. It was…read morevery upsetting for my wife to see the condition of the car. One of the owners, Tito, was exceptionally kind and patient and provided some comforting words to my wife and to me. Our experience was the opposite of what you might expect from an impound lot and towing service. A-Tex has good people who do a good (and necessary) job at a fair price. But the personal interaction and patience was unexpected, but absolutely appreciated! Thank you Tito.

Absolutely terrible customer service. The woman who answered the phone was unprofessional and…read moredismissive from the start. It's just bad business. Even more frustrating was that the officer who stopped to "help" him and the tow truck driver acted like they were doing my son a favor by calling and providing a tow truck for him instead of allowing him to call one himself. He wasn't in a wreck, truck just wouldn't start. He asked what it cost and was told "if you have insurance then you don't have to worry about it". Then, after presenting it as "help," they hit him with contracted rotation pricing, charging over $300 just to hook up his pickup and move it into the parking lot next door. I understand rotation pricing in an emergency or urgent situation, but this was completely taking advantage of a young kid. The entire experience with them was unprofessional and disappointing from start to finish. I would not recommend doing business with this company.

I have been towed from where I live at Coppertree Apartments when I had a parking tag attached to…read moremy car, They said I parked in a spot #15, I absolutely did not and I have pictures of my car when I picked it up at J&J lot that stores cars from G&G towing, with my parking tag that shows I live here and it was still towed. They are corrupt and i have spoken to many people that live here and are being towed. They dont answer their phones and lie about where your parked. I have pictures of both where I parked and a picture at J and J tow lot before getting in my car with my parking tag visible before getting into my car. I am on disability because I was hit by a car , I should not be getting towed from where I live and they are being corrupt with lies and towing my vehicle that shows I live here. I will go to the News that investigates business , customer service and taking money from people with their lies and corruption of Austin residents. Being on disability means my income is low and I cant afford to pay for a corrupt towing company . This company needs to be investigated and stopped from their mistreating of people in Austin!

Towed our car from our apartment. It's been parked there for over a year. I accidentally left my…read moreparking hanger off one night and the next morning it's gone. Muffler is now damaged, about to fall off. $240 for impounding my car, and now I have to repair the car.

Amazing service!!! Person who came out was very qualified. He was nice and tried to help us solve…read morethe car problem.

Horrible experience with this company. Left me stranded for 2 hours with no answer. I called S&R…read moreTowing at 12:15 am, quoted me and said to drop my pin and they would be right over. 1 hour passed and I called, no answer. Called 30 minutes later and again no answer (they are located 15 minutes away). After 2 hours I gave up hope and called a different company I should've called in the first place. They came in 20 minutes and called back to let me know they were on their way.

Came out and towed my car to the dealership for repair. Car got there no problems…read more Came out quickly

Driver, young white kid with blonde hair. Rude af. Parked flatbed blocking entire parking lot. Rude…read morewhen asked to park elsewhere. Didn't catch a name, we have video, your truck, your face. Happens again we involve law enforcement.

This is the most amazing tow company. I have ever use!!! I can't say enough good about them. Their…read morefast, reliable efficient professional, and took care of all my needs in a total crunch. When I was desperately needing help!! The driver was on time pleasant to deal with very professional and took care of my property like it was his own!! I will spread the word, use them again if needed, and always appreciate everything they did for me and always as an affordable price!! If I could give them a hundred stars, I would!!!

Did a great job towing my 370Z on a flatbed. Very communicative, on time, and were very careful…read morenot to damage my beloved sports car. 5 stars for your towing needs!

my alternator went out of my car and I went on the yelp looking for a tow company. Jorge of…read moreCaviloso responded quite quickly, quote was fair against other quotes that I received. We scheduled a 7 AM arrival for pick up of my vehicle. He was spot on on time. It took him about 40 minutes to maneuver my car the position it was in and get it loaded onto his flatbed. Dropped it to the dealership location within an hour and a half of leaving my house. Sent me pictures of my vehicle, fully delivered. this was my first time having to ever call a tow company. The experience was fantastic. I would absolutely use his service again and again, and I would refer him to anybody that I know. I trusted his service. I trust his timing. I trust his company. if you or anyone you care for needs a Tow company. Call Caviloso..... a great experience will be had!

From the owner: From roadside assistance to full vehicle revival, count on our speedy towing service and trusted…read moreauto body craftsmanship.

While no one likes getting their car towed, I can say I had a pretty pleasant experience this time…read morearound (the first time not so much, but you can find that review on google reviews). The backstory: My apartment complex accidentally leased my garage unit, towed my car, and removed all of my belongings. While they paid for all of the charges, I still had to manage a way to get my car back / go down to Reliant Towing to retrieve my vehicle. The staff at Reliant were able to arrange with my apartment complex all of the invoicing, as well as a driver to bring my car back - (Albert) who went above and beyond to ensure that my specialty import car was taken care of and handled with care and patience.

Reliant Towing recently performed a non-consensual tow of my two vehicles from my apartment complex…read moreduring a routine, non-emergency parking lot maintenance project. Not only did they fail to verify that residents were given proper statutory notice, but they also completely violated Austin City Code Section 13-6-6 by failing to report the tow to the local police or 311 dispatch within the mandatory 45-minute window. When I called Austin 311 to track down my missing vehicles, the city had absolutely zero record of the tow because Reliant never reported it. To make matters worse, instead of taking my vehicles to a licensed Vehicle Storage Facility as required by Texas state law, they illegally relocated them to an completely unauthorized property down the street and left me entirely in the dark. An official complaint has been filed with the Texas Department of Licensing and Regulation (TDLR) for these severe compliance violations. If you are a property manager looking for a reputable contractor, stay far away from this company unless you want massive legal liabilities. If you are a consumer who has been towed by them, call 311 immediately to check if they actually reported it--because chances are, they didn't.