This company saved me after a mechanical issue left me stuck on the access road of I-35 in downtown Austin. The dispatch agent was absolutely amazing. She was very helpful and explained everything throughly. The tow truck driver was professional and the service was quick. My insurance company originally dispatched a separate towing service whom showed up, told me they couldn't help me with the truck they had and then canceled the tow (after 4 hours of waiting). K&S showed up within 30 minutes of me calling to request a tow from them. I would definitely use K&S again if I ever ended up needing help. read more

Towing K & S - Towing Near Me - Manchaca, Texas

I called this towing company to help me tow my car to a mechanic for a broken wheel, and in the process the driver damaged my vehicle to the point where my car wouldn't turn on anymore (it was working fine before, ONLY my wheel was damaged). Afterwards, I received a quote stating the damages I sustained are between $6K-$9K to fix. I called the owner to let him know what had happened, and he yelled at me the entire time, stating he understood the driver had made a mistake, but they would only cover my bumper damage and nothing else. He refused to give his full name and was very rude, although I was kind and only asked for help. All I asked was if we could file a claim through his insurance because they cover these incidents, and he refused to help or provide insurance info. Very rude owner! Save yourself the headache and look somewhere else. read more

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They were speedy on a cold night when my wife's car died and couldn't be jumped. They said they'd be there in an hour and it was only a hair over 30 minutes all the way in liberty hill. Great service! read more

We have been working with an insurance company for several days and it turned into a mess. But, K & S was so communicative and helped us not have to be turned away at a body shop due to their communication. The gentleman who came and picked up the care was professional and very courteous. read more

Outstanding Service from Chris (Johnson)? from K & S Towing! Quick response and communication from Chris. Very friendly and professional when he came to save us from our dilemma. Our old long time 30+ year old friend gave us problems today not starting. Chris loaded our old truck with care. Thank You Chris! read more

Towing K & S - Towing Near Me - Manchaca, Texas

Outstanding service, cannot recommend enough. Chris got to us quickly, was friendly and knows his stuff. The car can be a little difficult to get in a flatbed and there was zero drama or wanted time trying to figure out how to get the car loaded. You just don't find companies or people that take service seriously like this anymore. read more

Towing K & S - Loaded up with care and speed. - Towing Near Me - Manchaca, Texas

Once again K & S to the rescue ! Got me picked up and on the way to the repair shop fast as lightning!! THANK YOU K & S Towing read more

Towing K & S - Towing Near Me - Manchaca, Texas

Mike was very unprofessional and I am convinced he was having a bad day cause he had an attitude from the get go... he was bothered cause he was in a parking lot by where i live.. they asked for a land mark - i gave it to them and he was annoyed... he wasnt able to change my tire... blamed the maker of the truck.. tried to get me to reason.. if i don't know how to change a flat - what makes you believe that i am able to reason why the maker failed you? waste of my time... he wasn't able to change it and i am sure that his attitude had something to do with why he wasn't able to change it.... read more

I would not use these people if they were the last towing company in Austin. They took my vehicle to the wrong place tried to justify why the did, by saying if you put the address in manual it'll take you somewhere else, that was a lie. Then I had to call 3 days in a row to get it relocated to the correct location. When they finally dropped it off it was after hours no one was there and i didn't even get a text or call confirming anything not to mention the 3x I called someone said they would call me back each time and no one did. I mean literally a bunch of idiots. Then to top it all off ive never seen someone so interested in what was in the car. He went through everything, thought that there was nothing in there, but when the car was finally dropped off at the collision center he had went through all of my stuff, everything console, dash compartment, he found my husband's bank account information and tried to buy tickets in Las Vegas. He better be glad I didn't get his name bc I would call him out. The last point I'm going to make is this is a company used by Geico, they should vet company's before using them. read more

Absolutely terrible and dangerous drivers. In attept to file complaint dispatcher told me to go fu*** myself.

In the blinding rain, I was run off the road and shredded my right front tire. Geico assigned K&s and dispatched them. In the pouring rain, Kevin arrived and had me on the road in 5 minutes. He refused a tip. Tow truck companies make little money on service calls and drivers make less. Kevin was prompt, friendly and a professional. Thanks Kevin. read more

This company was supposed to pick up my car. They showed up at 6pm I missed the call by 5 minutes called back and the guy was extremely rude. Told me he was long gone, waits for no one and it's his biggest pet peeve. He said he would not come back and would figure out a time to pick it up the next day. I told him you have got to be kidding. He said no and didn't care he had other jobs to get to. read more

Horrible, rude driver Michael. Bad enough that we cancelled and hired another company. We filed a formal complaint with Geico. Why can't people just be nice? If you hate your job, do something else. Ugh. read more

I'd give 1 star, but not available. Simple, called Geice for a flatbed tow. Waited as they indicated for over an hour. Driver with flatbed drives by, does not even slow down, I wave and flash my lights. Thinking he is looking around, wait 2-3mins. Called tow service. Got informed "We called, Geico called, no answer, tow was cancelled, call back Geico". Very rude person in the phone. Obviously they have too much business to have customer service, or to even try to think outside the box... like maybe stop and at least roll the window down?? The tow company reported that the call DLA? Guess that means I left, and the vehicle was gone?? If you have a choice, choose someone else. Good service is remembered long after a bad experience. Bad service makes the experience unforgettable. When in the emergency auto service industry, remember, we are not vehicles calling, but people, with real life issues. We didn't want to call you, maybe you should try making it so people do want to again. Good luck! read more

My car stalled out and used my car insurance Roadside Assistance and Hector came to the rescue! They open at 7am and i put in the roadside request around 6:30am so the response time was great for the situation and I didn't mind having to wait til they opened at 7am to get a dispatcher out. Hector was polite, quick, thorough, and careful. He reassured where we were dropping the car off and is also a great driver and keeps his truck clean! We had the best experience with Hector giving the unfortunate situation we were placed in. If i could I would request Hector whenever any car needs to be towed. read more

Geico suggested K&S, they took between 1 & 2 hours to get to us, but decided not to tow the car because it was not advisable to bring their truck down the lane to get to us [ground was too soft]. Totally understandable, but the service was downright rude and disrespectful. Obviously we didn't get ourselves into this situation on purpose [and can't estimate a driveway length accurately in yards, sorry!], there is no need to belittle us and make us feel even worse in a stressful situation. They offered to come back the next morning [once they had finished with any other customers which might come up,] but we went with Bullet who charged the same and were an absolute revelation compared to K&S. read more

If I could give them 0 stars I would. Women be aware with this company. My battery died so I called my insurance company who sent them out. They had to jump my car 3 times since it wasn't being done correctly. He wanted to tow my car and once he learned i didn't need that he started to leave. I asked for the technician to please stay for 10 minutes to make sure I didn't need a 4th jump. He said no he had other more important customers and I could call back my insurance company and he would come back later. Not only were they willing to take my money and not complete the job they were hired to do, they were willing to leave me stranded without know if my car was fixed unless I wanted to get it towed. I have started multiple complaints against them. Stay safe and go with another company! read more

I had to use them with my GEICO insurance. After reading the reviews I cancelled because I was a little scared of the negative reviews. Because Geico didn't have anyone else to offer with better reviews I chose k & S. Damien showed up to rescue my Hello Kitty car after the tires had been slashed! Damian was very nice very courteous and polite! Great guy I was so pleased to have him show up he traded my little car with Care and took me with him to drop it off to get new tires. I hope that you had a great experience and hopefully you get a man to come to the rescue! I highly recommend him. This was the best experience I have had with a towing company! read more

Towing K & S - Damian to the rescue, saving my Hello Kitty car! - Towing Near Me - Manchaca, Texas

Needed a jump and Kevin was there in ten minutes. He got my car started and gave me practical advice I needed to get my problem affordably handled. Way to go Kevin! read more

Who thought a towing service would be something to review? K&S deserves a review & you need to know of them on the rare occasion you need towing service. Geico arranged for K&S to send the flatbed to pick up my sick little girl who flamed out on 360. K&S kept me posted on arrival updates, which included a delay. The driver showed up early from the revised time which was lovely. The drivers was very polite & knew his stuff. He knew exactly where to find the tow hook in my Porsche (great because I didn't) & had my car on the flatbed in minutes. And he got her to her destination quickly. No one wants to need a tow truck. But if you do need one, please call K&S. read more

Our 2009 Toyota Prius lost power and was at a parking lot needing a tow to our house about 7 miles away. On a Sunday morning around 8:30 a.m. I called K&S towing and they promised to be there within an hour and arrived on time. Mando was our tow guy and he provided very good customer service. The quality of the truck was outstanding. He had a very nice and modern flatbed tow truck. He hooked up the chain to pull the Prius in the right place. Unbeknownst to me there is an tow hook on the front bumper that has a pop out cover. The price for the tow $35 less than the first towing company I called. Would definitely use them again. read more

Towing K & S - 2007 Toyota being towed by K&S Towing. - Towing Near Me - Manchaca, Texas

I experienced a variety of issues stemming from a hit and run driver and needed to have my car towed to a repair shop. After a day of constant disappointment, K&S swooped in and got my car to where it needed to be when it needed to be there. Damien (truck operator) went out of his way to ensure my car (lowered with a front bumper lip, side skirts and rear diffuser) was safely loaded up and even went so far as to text me pictures during the unloading process (since I was not at the shop) to let me know the car arrived. I cant thank him enough for the care, communication, professionalism and technical skill he demonstrated when dealing with my tow. I made sure to take the time to leave a positive review so others can make an informed decision and experience the same level of service as I (as we all know, people are quick to complaint but slow to compliment). Thanks much Damien !! read more

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I was so impressed by Damian. He was incredibly efficient, courteous and provided exceptional customer service. He definitely adds value to this company. If I ever need a tow truck again, I will use K & S. Damian is the sole reason!! read more

Yesterday, I had the displeasure of dealing with most unprofessional and rudest towing business ever, and that is saying a lot about an A/hole business known for that crap. The driver contacted me to confirm that he was on the way and was giving me the biggest attitude as if he's mad at the world for driving a tow truck. Needless to say, I adjusted his attitude for him, contacted his dispatcher to let her know, and called Geico and let them since they're the ones that referred this A/hole business to me. read more

Simply the worse towing service in Central Texas. Drivers can't speak English. Company does not communicate with customers well and the most horrible customer service I ever received. Asked the driver to have the owners give me a call and the driver ignored. DO NOT USE THIS COMPANY. Making official complain to GEICO and AAA about this service. read more

The lady who answers the phone is a real ass. It's bad enough that you have car trouble and need help with it her being a rude jerk. Sorry you're frustrated with your life, lady make some changes and stop taking it out on your customers. read more

These guys were great. Armando "Mando" came through and got me where I needed to go right on schedule and was really helpful. Can't recommend him more. Thanks again Billy read more

Just got a tow from k and s towing. Prompt, courteous, and professional service. Couldn't have had a better experience. I will keep their number for any future help we may need. read more

So I'm giving it a 3 just because Geico said that it was gonna be an hour and he showed up less than 30 min later. Now I see geico uses them quiet often. My driver said 3 sentences to me from the time he picked us up to the time he dropped off my car and us at the dealership tonight. Now I get he was just getting to bed when he got my call, so I would be a little grumpy too..BUT tows happen at all times of the day. I didn't find it very professional on the music that he had playing. It's not that I haven't heard it before but when you have customers in your truck either turn it down or find another station. And my last complaint is that when he dropped it at the dealership, knowing I can't get it to drive long enough to even get it off of the overpass and having cops push my car down off the over pass for safety, he didn't even try to straighten my car out. It wasn't the biggest parking lot ever but it looked like there was enough room for him to park my car properly and still be able to get out. So I hope the Ford Dealership isn't upset that I'm parked like an a**. I tried to straighten it and couldn't keep it running long enough too. read more

Towing K & S - How the driver dropped my car. - Towing Near Me - Manchaca, Texas

Zero stars for being in such a slimeball industry. Five stars for being genuinely friendly on of the worst days of my life. Or at least faking it. Average=2.5 stars, rounding up to 3. So next time you get towed, try K&S, and you'll be not as pissed off as with the other guys! PS They got $214 for having my car about 36 hours? Damn, I'm in the wrong business. read more

absolutely horrible. very rude people working for them. the lady I spoke to on the phone was rude and when the driver arrived he refused to tow my car to the shop I wanted it to go to. i wish I could give them 0 stars read more

Lack of professionalism and courtesy and respect. I really don't get it I don't know what's wrong with this guys but, seriously, the driver was rude since the begin (very rude for no reason. If he is frustrated he should change job. Bad bad bad. read more

Great friendly service. Staff is polite, service was fast. From the time I called to the time my truck was picked up only took about 15 minutes. Must have been waiting for me to call... Making the best and easiest choice out of a bad situation (having to be towed). Only wrecker company I will use... read more

Louis from K&S was sent out via Geico to help me tonight with a flat. Quick, kind, and SO helpful answering all my questions. The process was a bit tricky because my Honda was on a hill but he managed to use a combination of jacks to get the spare on. K&S is lucky to have him. read more

I have gotten super lucky with my Geicio roadside and been matched up with K & S every time. Armando "Mando" kills it and gets the tow done fast and worry free. When they pull up I know my car is in good hands. July 4th , Easter (while raining) any time they can get there and help get your frustrating day by making it go by faster is the best customer service one can ask for. If I ever have to get towed again (fingers crossed I don't) I hope I get matched with K & S through Geico. If you need a tow truck in the first place don't expect to snap your fingers and have the car on the flatbed. Be patient and the experience will end up being nice for you and everyone around you. Excellent service. 10/10 ,Mark read more

They showed up 45 min late when I scheduled a pick up for 9 AM. I had to call them three times to confirm and they said they were busy. I don't think it's right that I'm on time and had to wait on them to be here when it's written down on a schedule. Very unprofessional to be tardy. Other than that he hooked it up pretty fast and took it to where it needed to go read more

Damaged my vehicle's bumper. Seeking legal assistance as they're now trying to negotiate on damages and not wanting to pay the full amount. I've never had issues with a towing company before. NOT recommended. read more

Greg was great! He kept in touch as to arrival times and progress he was polite and pleasant and took consideration and care in hooking up my car as to not scratch or damage anything. I am extremely satisfied with K&S Towing service!!! Thank you! read more

I got Towing K&S service through GEICO. When I requested the service, I got 90 min open window. I was like... I thought the towing trucks are very responsive?! Anyway, so I waited. After 90 minutes, I didn't get any update or call from the K&S, so I called the dispatcher center to get some updates. After 15 minutes, the truck driver called me and picked up my truck. I think getting it loaded took maybe up to 5 min? It was very quick and professional. Then, he dropped my truck at an auto shop while driving it very carefully and professionally. Other than the long wait, the overall service was good. read more

Had a pick up time for towing 90 minutes out. I had to call them 7 minutes prior to pick up just to find they were going to add an additional 45 minutes to the time frame. Got hung up on as I was trying to get the tow time adjust. Got a call from Geico saying K&S was informed I wanted the tow cancelled, when that wasn't the case at all. I was patient with the first 90 minutes, but the customer service was absolutely horrible read more