Amazing service!!! Person who came out was very qualified. He was nice and tried to help us solve…read morethe car problem.

Horrible experience with this company. Left me stranded for 2 hours with no answer. I called S&R…read moreTowing at 12:15 am, quoted me and said to drop my pin and they would be right over. 1 hour passed and I called, no answer. Called 30 minutes later and again no answer (they are located 15 minutes away). After 2 hours I gave up hope and called a different company I should've called in the first place. They came in 20 minutes and called back to let me know they were on their way.

I was rear ended by a person with integrity. The insurance company , Gainsco was very prompt and…read moreprofessional. But to my greater delight ,Jonathan at Throtl Autoworks was very professional, knowledgeable, and step by step provided me with assurance, rental car, and above and beyond work and service

Great service and attention to detail! I needed suspension work on my Subaru and they did the work…read morein no time. Will be definitely be back if I need another repair.

Dropped my SUV off on a Saturday back in December 2025, since I was rear ended, to have the other…read moreinsurance review the damage. Customer Service was great, the person stated, I would get a call later in the week after the insurance company checked the car to see what the total damage will be. Never received any calls from Crash Champion. Only received a call from USAA, which was the person, who was at fault, insurance, stating they need my authorization to pick up my SUV to get fixed. I was confused, told them my car is at Crash Champion, waiting to be fixed and can be fixed there! The representative from USAA, stated, "didn't Crash Champion, tell you that the car can't be fixed, it's TOTALLED!" I was like "WTF"! My car is drivable.. I was rear ended! Basically, USAA, wanted my permission to tow my SUV, so they can salvage and chop up my car for parts. I was upset, cause Crash Champion, never reached out to ... NO Communication what so ever! My SUV only needed a new rear bumper and new rear 3rd gate! That's it! Went to pick up my SUV at Crash Champion, I asked the lady in the front, "how much will it cost to fix my SUV, I will pay cash to you guys to get it fixed". She said "we cannot fix it for you here, you would need to take it to a mom and pop shop", I was shocked. Basically.. translate to... we want more money from the insurance company than what it really cost to fix it. I was able to have my SUV fixed from another collision place in Austin, the cost was only $1,400 with parts and labor. Sucks for Bastrop residents that they are only one of the two big auto collision repair shops. This place needs to work on customer service.. lack of communication, I was never notified and my attorney that was handling my auto accident case, was never notified!

You guys/girls are so awesome I haven't had the best of luck with my new vehicle but you've been so…read moreawesome with service, updates, etc. Thank yall truly great servic!

I had a flat tire on a major road and was not sure if I needed roadside help or Car Towing. The…read moredispatcher was able to help me find the best solution and immediately sent someone to my location. The driver was punctual, very thorough and careful, towing my vehicle to a local repair shop. Service was efficient, professional and competitively priced. Everyone I spoke to was nice and I liked how efficiently everything was handled in a stressful time. The kind of companionship you hope you never need but are grateful you have.

One night I pulled into a convenience shop and locked my keys in my car. My cell phone was also low…read moreon charge and I required Car Lockout service soon. I saw this firm does emergency roadside help so I gave them a call. I am very pleased I did!! The dispatcher responded swiftly with a precise estimate of arrival time. The technician came earlier than planned and was very professional the whole time. He had special tools and he unlocked the car carefully with no scratches or damage to the door. It only took a few minutes, but it was his attitude that was noticeable. He was nice and cool and never made me feel ashamed about the issue. While we were talking, he informed that the company also offers Fuel Delivery, Battery Service and Car Towing for breakdowns and accidents. Clearly they dealt with all kinds of roadside problems on a regular basis. The pricing was fair, especially since it was after usual business hours. It was overall a quick, seamless and hassle free transaction. I'll absolutely have their number bookmarked as it's hard to find roadside providers that are both professional and really helpful when you need them most.

This is truly the best auto repair experience I've ever had! Family owned and operated! Took me the…read moresame day and replaced the alternator in 4hrs. Saving me about 200.00 as well. So much customer service as well! Thank you Sandra!

Ghazwan and his team did the most unbelievable job on my truck, twice! Twice i had scratches that…read moreneeded to be buffed out and you can never tell anything has been done once they are donew ith it. I would refer them to anyone, and they are also very professional and courteous.

If you want your vehicle repaired by a real specialist I'd highly recommend this shop.read more

I had a coolant leak on my 87 Grand National. I was very cautious about who I was willing to take…read moremy car to get worked on, and after doing some research, I found Byrd Automotive. James was able to diagnose the problem and fixed it within a reasonable amount of time. He was thorough and informative, providing me with photos and videos of what he had found wrong with the coolant system. He was very upfront with his suggestions and pricing, and I appreciate that because I am no fan of constantly evolving prices, and I don't enjoy getting hustled into repairs I don't need. He took great care with the car, ensuring it returned to me in the same shape I had taken it to him. I highly recommend him for your automotive repair needs.

They screwed up my repair and now won't fix it; replaced my brakes and my brakes are screaming; now…read morethey won't look at it, claim they didn't work on the brakes (???) and "didn't touch the coolant system" (they replaced a lower radiator hose and flushed and refilled the coolant) and scratched the snot out of my other car while it was in for an estimate, which they also completely bungled by double charging labor. The previous owner left the state and apparently left his VERY unprofessional son in charge claiming "it's his shop" but they closed "due to family emergency " which is apparently hun and his girlfriend fighting. This whole thing is so absurd I can't handle it. Just avoid the drama and steer clear.

Most people looking for a good auto shop care about three things. Reliability, integrity, and…read morecustomer service. Diamond Automotive has all three and prices that can't be matched! I had issues with my vehicle and the dealership that I took it too was giving me a hard time about the repairs. It turns out the the issue was major and the dealership was trying to use that as leverage to entangle me into buying a new vehicle with them. They told me that the damage to my engine was going to be anywhere from $10-$15K to fix and that I was better off purchasing something newer. I wanted a second opinion so I had my SUV towed to Diamond Automotive. Right off the bat Marti and everyone there treated the situation completely differently. They were more interested in putting my worries to rest and figuring out what the real problem was instead of speculating and causing me anymore anxiety. It became very clear very fast that the only thing the cared about was fixing the problem fast, offering amazing customer service and giving the best prices possible. It turns out that the damage to my engine was in fact substantial but half of what the dealership had tallied up on their estimate was bogus. Because of Marti's experience he knew exactly how to handle the situation. He took care of all the hard work like dealing with my insurance and finding a new engine. For as bad as the situation was, they made dealing with the whole ordeal painless for me. Having a good go to mechanic is important for every car owner. After my experience with Marti and his team, I can leafless say that I am a Diamond Automotive customer for life and I wholeheartedly recommend anyone in the Kyle/Buda area in search of a shop to contact Mari and his team! I guarantee that you will not find better customer service anywhere in the area. The Robledo family is forever grateful for everything y'all did to fix what seemed to be a hopeless situation!!!