Totally happy with this business. Perfect results with honest people…read more After three bad paint job experiences, I was very hesitant to try again. I got seven estimates and none felt credible--I was ready to give up. Then I met Javier at Qualitek. I knew right away he was the real deal. His setup and confidence stood out, and I trusted him without needing a written contract. One week later, my truck was finished--absolutely perfect. The quality exceeded my expectations, and the price was exactly what he quoted. No surprises. Honest, skilled, and reliable. Highly recommended.

Cannot thank the guys at Qualitek enough. I am so happy to have my car back, but in a state that I…read moreforgot was even possible. My car looks better than it has in years, no exaggeration. Their team will set a reasonable turnaround, and not hold your car hostage for months while they extend deadlines. They somehow make feeling like having a car you've owned for a decade feel like you just stepped out of the lot of a dealership with new keys.

Got back to me quickly with pricing. Great customer service. Responsive. Although I did not use…read morethis company they had a fair quote and good response time.

I would never recommend Alfredo Collision to anyone…read more I brought my vehicle to this shop after a collision that affected the rear passenger-side wheel. The repair required replacing certain parts related to the suspension and wheel area. Unfortunately, my experience with this place was extremely frustrating from beginning to end. From the start, the woman working there who identifies herself as the Accounting Manager was rude, unprofessional, and very unhelpful. She behaved as if she owned the business, yet showed very little competence or willingness to resolve issues. I even asked to speak with the owner, Alfredo, and was given incorrect information about who the owner actually was. The biggest problem is that my vehicle was returned to me in worse condition than before the repair. After picking it up, the car started making loud noises that it never had before. This makes me seriously question the quality of the work performed. It also explains why they never wanted to provide any warranty for their labor. In addition, the shop kept my vehicle longer than expected and still attempted to charge $50 per day in late fees, which I find completely unreasonable considering the delays and the condition in which my car was returned. At this point, I plan to have my vehicle independently inspected to verify the quality of the work performed. If the inspection confirms my concerns, I will take the appropriate legal action. It is very disappointing to see a business treat customers this way. I honestly believe the owner may not be aware of how poorly this place is being managed and how much damage this type of behavior is doing to the reputation of the shop. I strongly recommend that anyone considering this place look elsewhere for repairs.

After being involved in an unfortunate incident, of someone else's making, I found myself in need…read moreof a quality auto body repair facility. After reviewing Yelp, I decided on Pacific Custom, to assist me with my vehicle, as I felt the repairs would be done correctly. Gerry and the entire team here, kept me informed during the process and assisted me, above & beyond, with my Insurance Co., who ended up Totaling my vehicle based on the age and extent of the damage. So, even though I did not get to experience their expertise to the conclusion of repair, I felt very well taken care of, and wouldn't hesitate to use or recommend them!!

Can not compliment these great people enough!! Honest, hard working, professional, caring, go over…read moreand beyond to satisfy their customers!!! Did a wonderful job on repairing my 2020 Honda van. They worked hard to stay within my means and prevented my van from being totaled. I had cosmetic damage due to hitting a very large feral hog but required many parts and sensors to repair. The van looks brand new!! You want great quality work at honest prices then don't go any where else!!! They've got my forever business. Thank you Misty, Jerry and crew!!!

Two words: UNPROFESSIONAL and DECEITFUL…read more I truly don't know where to begin. I despise writing a poor review for a locally-owned business, but after months of being led-on and ignored, I am writing this in hopes of saving someone else's precious time. My husband was in a car wreck in October 2025. The person who rear-ended him has terrible insurance, so we decided to file a claim through our insurance, Allstate. Capital City Collision provided us a quote that our insurance did not agree with. An Allstate negotiator went back and forth with the shop. Part of the issue was my husband's truck had after-market parts that were damaged. Our Allstate negotiator, Elizabeth, called us to confirm that she was able to get funds approved by her manager and they reached an agreement on pricing with the shop. A check for $2,207.66 was sent to the shop to start ordering parts. According to Allstate, the shop cashed the check on January 20th. It is now March 19th and the shop still has yet to reach out. I have tried calling the shop multiple times in the last two months. Each time I call, they answer and hang-up immediately. I tried giving them the benefit of the doubt, thinking maybe they are busy. I tried calling the shop today, and again, same situation: answer, then hang up. I thought to myself, "hmm... maybe they really are ignoring our calls?" So I waited 15 minutes and called back with a blocked number. What do you know... Catherine decided to pick up and answer this time! She kept me on hold for 9 minutes before taking me off hold and hanging up on me immediately. I called back, and a man answered. He transferred me up to Catherine, who kept me on hold for 4 minutes this time and hung up immediately. While I was on hold the second time, I received a text message saying they wouldn't do business with us. They ignored my text, asking when they planned on returning the check they cashed for $2,207.66. My husband and I have been trying to get his truck fixed since October 2025. It is now March 2026. I understand that our insurance was being difficult to work with... we were annoyed by Allstate, too! That being said, Capital City Collision could have rejected our business months ago, instead of stringing us along. Rather than sending this text message 5 months ago when this all started, they chose to dodge our calls and waste our time. Unprofessional does not even begin to describe their behavior. They were avoidant, deceptive, thieving, and rude.

I recently had to have work done on my car through my insurance, and Capital City was excellent…read more They had to wait on some parts longer than expected due to my insurance carrier, but that was out of their control. My tires needed replacing, so they reached out to me personally to ensure I was given the equivalent quality as a replacement. They were always very kind to deal with on the phone as well. Great service and great quality!!

Easily the best service I've had at a body shop. They did beautiful work with the paint and panel…read morealignment and were very friendly and happy to take care of me and my car throughout the stressful process of being involved in an accident. I will definitely bring my car back in the future if something else were to ever happen. I would recommend any one to bring any type of car to this shop and be confident that they would be getting better service and a better deal than anywhere else.

A collision repair company isn't one you want to have to visit twice in a short period of time…read more However, if you do have to, this location of Crash Champions is FANTASTIC. I recently had major body work done on my 2024 Silverado due to it being scraped by a bus. They did a beautiful job on that repair. About 15 days after getting it out of the shop, I was a victim of a hit and run: someone rear-ended my tail light. Although I had a choice of body shops for my uninsured motorist coverage, I choose this location of Crash Champions again because their customer service and the quality of their work is fantastic. I was kept up to date at every step of the way both times my vehicle was in this shop. The service advisor was friendly, knowledgeable, and helpful. The folks who work in the front office who check you in are also excellent. If you find yourself in the unfortunate need for body repairs on your vehicle, I highly recommend this location of Crash Champions. Their work was great the first time on my vehicle, and it was great the second time. AND, if you have a problem, they do guarantee the work. I had a small issue with a tire (a rim was replaced) on the first repair, and Crash Champions went to great steps to ensure it was taken care of in a timely manner. I would not hesitate to use this shop again, although I sure hope I don't have to for a long time!

Very professional! I certainly wished Caliber Collision could have fixed my car. I KNOW they would…read morehave done a great job. Would gladly take my car there for repairs and advice. Mary D. Rabon- OKC, OK Sister lives in Austin, TX; and all her neighbors say go to Caliber Collision for car repairs.

This is the second time I use caliber collision at this location, and I have been more than…read moresatisfied both times. They finished my car repairs on time and they did such a great job. I will recommend them to family and friends.

Ghazwan and his team did the most unbelievable job on my truck, twice! Twice i had scratches that…read moreneeded to be buffed out and you can never tell anything has been done once they are donew ith it. I would refer them to anyone, and they are also very professional and courteous.

From the owner: At LRG Auto Sale & Repair, we go beyond standard service. We offer expert auto body repair, paint,…read moremuffler welding, and full automotive repair, plus oil changes to keep your car running smoothly. Customers love our free estimates, free towing, and complimentary car wash after repairs. We also work directly with all insurance companies, making the process stress-free and convenient. Our focus is quality, value, and care for every vehicle.

Always the Best work and the Best price! They are so good it's worth going out of the way to get to…read morethem! Highly recommended! Richard is so nice and his staff is great. It's not your typical shop, but it's better than most, so the outward appearance doesn't matter. Things aren't always what they seem. Their work is legit. That's what matters.

I am so impressed by the excellent customer service and work on my car I received by Jamie. He went…read moreabove and beyond to get my car looking great again! Having an employee who clearly cares about what he does and how respectful he treated me goes a long way!!! More companies need people like Jamie!! Thank you!! Many recommendations for Lisa's Paint and Body Shop!

THE BIG: Dent repair shop near Slaughter of south Austin. Very big garage and plenty of parking in…read morethe narrow lot. THE BLACK AND WHITE: Google maps couldn't pinpoint exactly where the dent repair shop was. Make sure you turn into the same road that the tropical smoothie cafe is on and keep driving down. Charlie is the owner and keeps himself busy, couldn't get an appointment until a month after the initial visit but that's because his prices are more reasonable than other shops. Charlie's knows a lot about dents and we had a pretty lengthy discussion about how to fix them. Not a simple plunge. And when the car was in the shop, he would provide text updates along with pictures on how well the repair was going. Very nice! THE FINAL BAMBOO: Highly recommend Charlie for any type of dent work. Very knowledgeable, reasonable prices, and friendly. The dent work for the sides of my car as well as the hatch came out to be around $1K.

Charlie took great care of me and my car, after a woman backed into the side in a parking lot…read more Luckily it was very small and the impact was at ~ 2mph or less. Charlie repaired it in one day! I hope I never have to use his service again, but if I have to, this will be the only place I will go to.