Totally happy with this business. Perfect results with honest people…read more After three bad paint job experiences, I was very hesitant to try again. I got seven estimates and none felt credible--I was ready to give up. Then I met Javier at Qualitek. I knew right away he was the real deal. His setup and confidence stood out, and I trusted him without needing a written contract. One week later, my truck was finished--absolutely perfect. The quality exceeded my expectations, and the price was exactly what he quoted. No surprises. Honest, skilled, and reliable. Highly recommended.

Cannot thank the guys at Qualitek enough. I am so happy to have my car back, but in a state that I…read moreforgot was even possible. My car looks better than it has in years, no exaggeration. Their team will set a reasonable turnaround, and not hold your car hostage for months while they extend deadlines. They somehow make feeling like having a car you've owned for a decade feel like you just stepped out of the lot of a dealership with new keys.

They are honest and do good work I've never had a problem with this business and I've been there a…read morefew times

I chose Luxury Auto Body Works expecting professional communication and transparency…read more Unfortunately, the experience was the opposite. I repeatedly had to chase basic status updates. Pickup dates were communicated and missed without proactive notice, and I was often told updates were "sent" when nothing was received. My email address was misspelled, which I had to catch and correct myself after not receiving updates or photos. Front desk staff did not proactively notify me when the vehicle was ready for pickup. When asked why no call was made, I was told they were "too busy" and that it "depends on the day." This response showed a lack of customer priority and accountability. The most concerning issue was conflicting information about diagnosis and BMW involvement. At one point, I was told there was no confirmed BMW appointment, and later received a message stating the vehicle was fully programmed and calibrated without dealership involvement. These inconsistencies made it difficult to trust the information provided and left me without a clear timeline. Additionally, the repair was not properly closed in the Carwise system after pickup, which prevented me from leaving a Carwise review and they don't want me leave a review on Carwise with my experience so here I am writing my review Based on this experience, I question how consistently customer experiences are reflected in Carwise reviews. If you use this shop, document everything and expect to follow up repeatedly. I cannot recommend this facility if you value proactive communication, accountability, or transparency.

Super quick, super affordable, super well done job!…read more What's usually a stressful experience Joshua made easy. Will definitely be returning (but hopefully won't need to).

Auto Art is where you'll find a true vehicle body work artist, Joshua Douglas. He is very talented…read morein making dents & scratches disappear while perfectly matching the paint to your vehicle. His repair work on my GMC Sierra pickup was fast (only a few days), and the repairs done make my truck look brand new! His price was very fair & reasonable, saving me a lot off what a dealer or body-repair chain would have charged. Very easy process, I highly recommend Auto Art for your car or truck body repairs!

Mark literally saved my life! I damaged my car breaks and was driving it around for a few days…read morebecause I didn't where to get it serviced. It got really bad and so, I stopped by this place because my phone was dead and it's right my by apartment. I literally took a leap of faith. Mark was immediately welcoming and asked to see my car. We talked for some time and agreed on a great price. He had my car ready in under 2 hours. I couldn't believe it. I'm so thankful to him and his team. Check him out for your car repairs, you won't regret it.

Mark did a great job on my Prius. I was in and out in less than a week, he was very communicative…read moreabout the status of my repair, was straightforward about pricing, and loaned me a car to use for the week. He also tells quality Dad jokes and even sent me home with a Tupperware of really nicely seasoned lentils. His business is a hidden gem and I'm happy to recommend him to my family, friends, colleagues, and strangers on yelp. Thank you, Mark!

This is the only place I will trust with my car. I've been coming here for almost 20 years now and…read moreI've never had an issue with them. Every other place I've ever been I've had some sort of issue arise. I would not recommend any other place. Good pricing too.

This place is tucked away from the busy North Lamar street. It's a family owned place. I've taken…read moremy Lexus here to get new brakes based on a referral and saved 60% versus when i went to get the rear brakes at the Lexus dealership. Talk about an arm and a leg at the dealership! They also told me what will need to be updated/repaired in the future based on what they saw during the brake installation. So then when my neighbor took off my bumper a few weeks later, I knew exactly who I wanted to go to in order to have the body work done. It took about a week to get a new bumper, lights, paint job done, which is amazing considering this accident happened over Thanksgiving (my neighbor was apologetic and i'm grateful he left a note). I'll walk towards my car and admire how it glitters and shines in the sun. The job was impeccable, the team at the shop were communicative and supported me throughout this entire process with insurance by doing all the communicating. Seriously 5 star service and 5 star work.

This is the best bodyshop I have ever found, SERIOUSLY best service ever. They are the most…read morefriendly, hardworking group. I told my mom to bring her car here in the future (from Dallas). They fixed everything on my car for the BEST price and returned a NEW car to me! I've never had a better experience. I will post after pics

I would never recommend Alfredo Collision to anyone…read more I brought my vehicle to this shop after a collision that affected the rear passenger-side wheel. The repair required replacing certain parts related to the suspension and wheel area. Unfortunately, my experience with this place was extremely frustrating from beginning to end. From the start, the woman working there who identifies herself as the Accounting Manager was rude, unprofessional, and very unhelpful. She behaved as if she owned the business, yet showed very little competence or willingness to resolve issues. I even asked to speak with the owner, Alfredo, and was given incorrect information about who the owner actually was. The biggest problem is that my vehicle was returned to me in worse condition than before the repair. After picking it up, the car started making loud noises that it never had before. This makes me seriously question the quality of the work performed. It also explains why they never wanted to provide any warranty for their labor. In addition, the shop kept my vehicle longer than expected and still attempted to charge $50 per day in late fees, which I find completely unreasonable considering the delays and the condition in which my car was returned. At this point, I plan to have my vehicle independently inspected to verify the quality of the work performed. If the inspection confirms my concerns, I will take the appropriate legal action. It is very disappointing to see a business treat customers this way. I honestly believe the owner may not be aware of how poorly this place is being managed and how much damage this type of behavior is doing to the reputation of the shop. I strongly recommend that anyone considering this place look elsewhere for repairs.

If you have a manual transmission, I strongly recommend taking your car somewhere else…read more I paid over $2,000 for a clutch replacement, and instead of fixing my car, I ended up with a whole new list of problems. First, the repair took about a week. I understand this was a couple of weeks before Christmas (last year), and shops can be short staffed or dealing with employees being out sick. What I don't understand is why I had to call every single day just to get an update. Communication throughout the entire process was almost nonexistent. The day I picked up my car, I noticed a strong burning oil smell just before I got home. I immediately turned around and drove back to the shop, where they discovered they had forgotten to reinstall a transmission seal. As a result, transmission fluid had leaked all over my exhaust. When I got home, I checked the transmission fluid myself and found it was nearly empty. Running a manual transmission that low on fluid can cause serious and potentially permanent damage. I took the car to another shop to have the fluid topped off, and they also discovered that Eagle Transmission had forgotten to reinstall one of the exhaust bolts that had been removed during the clutch job. Unfortunately, the problems didn't stop there... I began experiencing hydraulic issues with the clutch and returned to speak with the owner, Scott. I explained my concerns, including the fact that the transmission had never been properly refilled after they corrected the leak. Rather than addressing the workmanship, Scott's response was, "Your transmission is a piece of sh*t. It has spray paint on it, which means it's from a junkyard. You need a transmission rebuild, and that'll cost you another $2,000." If that were true, and my transmission was in such poor condition, you would think they would have mentioned it before installing the new clutch instead of after I returned with problems. To make matters even more concerning, Scott didn't even know where the transmission dipstick was while we were discussing the fluid level. I was so frustrated and insulted, I had to walk out. After receiving advice with another Eagle Transmission location in Cedar Park and doing some research, I returned a few days later and simply asked Scott if they could bleed the clutch hydraulic system. Even after our debate I offered to pay for the service, but he flat out refused. I'm a very patient individual and rarely leave negative reviews, but this was one of the worst experiences I've ever had with an automotive repair shop. Between the lack of communication, careless workmanship, missing hardware, a transmission left nearly empty of fluid, and the way my concerns were completely dismissed, I cannot recommend this location to anyone... especially if you own a manual transmission vehicle. I hope sharing my experience helps someone else avoid the frustration, wasted time, and unnecessary expense that I went through.

I couldn't be happier with the result. The mechanics were attentive, experienced, and genuinely…read morecared about doing the job right. Highly recommended.

Someone hit my parked car and I went to Autocraft to get a quote. The manager was super helpful and…read moreprovided cost effective options since I was paying out of pocket. The staff was super helpful and the technicians did a stellar job. I would recommend this shop!!! Thank you

This is a lengthy review, so buckle up (ha...ha)…read more I initially sought out Autocraft because I needed to get some rear-end damage repaired on my Tesla (i.e. trunk replacement). They were booked out pretty far, but long story short, they ended up being able to move up my appointment (drop off) date a bit earlier than initially anticipated, which was great. The downside of this was that I was spending some time in San Angelo, TX (which was a couple hours' drive from this location, so that was kind of a pain. However, I got scheduled, and dropped the car off with Autocraft, and they hooked me up with a shuttle over to the Enterprise to pick up my rental. Cool. Everything is going smoothly so far. A note about the drop-off: Christian was the one doing the intake for the car, and he marked all the areas that they intended to remove/replace with a black grease pencil (which I have photos of, and will be attached to this review). Moving on... Over the next few weeks, there were some dealings back and forth between myself, Autocraft, and my insurance company, which was mostly just trying to get everything settled between the estimate, accepting the estimate, and getting the monies where it needed to be. BREAK--- Goodness, it's been 3 years and I completely forgot that I never finished this review... Hopefully I can pick up where I left off, if not, I'll sum it up. The general overview is: Autocraft overcharged my insurance (not my business, I guess), then did generally kind of sloppy work (which took forever), then tried to trick me with incorrect tint (first of all, they actually didn't even re-tint my small back windows after replacing them, and didn't tell me even though they knew I would have to make a two hour drive down there - trying to pull a fast one, so I had to fuss about that and make them get those windows re-tinted, which resulted in further delays and a total waste of time by me even having to make the drive there and back for nothing. Then, then ended up charging my insurance the $1k deductible AND ALSO taking payment from me, so in essence, collecting an EXTRA $1k, until I happened to catch on and had to fuss about that issue to be corrected as well. Then they played around and acted like they didn't have a way to return the funds (after taking their time trying to "figure out" what the discrepancy was), to finally cut me a check. On top of all of this, when I FINALLY went to pick up the car when it was allegedly ACTUALLY ready this time, the tint was still not correct (I had ceramic UV tint, they just got the same tint rating, but the cheap regular tint), there were some chips on my back glass (they acted like they had no idea what this was from - of course blaming it on the fact that they were already there before they started the work), the truck had a bit of misalignment - although it worked fine, it was a little off (and still is to this day). THEN, the finale, to add insult on top of all of the rest of the ~4-6 weeks that this took, when I picked the car up, by the time I got there (remember, two hour drive), it was late in the evening, and they were closing... They managed to poke a hole in my driver's side seat (I know EXACTLY what this was from - Christian specifically, but probably more of their staff, walk around with grease pencils in their back pockets, tip UP), and when I pointed this out, Christian blamed it on my husband (who got in the car for 30 seconds to move it and was wearing SOFT sweatpants with NO pockets on the back or any type of grommet or anything else. So that turned into another argument, and they finally agreed to replace the seat (still issues with this to this day as well), which resulted in... you guessed it... ANOTHER WASTED TRIP. I finally got my car back and just took it and left it alone because I was SO TIRED of dealing with these people and their shenanigans, it was RIDICULOUS! DO. NOT. RECOMMEND!!!!! I cannot express this enough!!!!! DO NOT TAKE YOUR CAR HERE FOR REPAIRS! If I could give ZERO stars, I WOULD!