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Southpaw Groom

5.0 (1 review)
Open • 9:00 am - 4:00 pm

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2 years ago

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Pup Culture Pet Spaw - Chloe

Pup Culture Pet Spaw

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Five stars for Ashley! I can't thank her enough for the amazing job she does grooming my dog, Teca…read more Before finding Ashley, Teca was actually red-flagged at his previous groomers for being "difficult" to groom. While other places turned us away, Ashley wasn't hesitant at all to work with him. She has been so patient and gentle, and they've built such a wonderful relationship that we were even able to lower his medication dosage! If anyone has a "difficult" or banned dog, I highly recommend bringing your fur baby to Ashley. She is a true miracle worker!

I made two separate appointments... one for my cat on Sunday the 11th and one for my dogs on…read moreThursday the 8th. I repeatedly confirmed both dates and was confident I had them right. On Wednesday at noon, I received a call claiming I had missed my cat's appointment on the 5th. They hadn't called Monday to check in or clarify the apparent scheduling mix-up. Instead, they gave me just two hours to return their call or they would cancel my dogs' appointments the following day. When I called, the staff was rude, insisted I was wrong, and treated me as though I were the problem. I was then told I would have to pay a deposit to keep my dogs' appointments, so I canceled. I had recently moved nearby and genuinely hoped to find a regular groomer for my pets. My dog has cancer, so finding a reliable, compassionate groomer is particularly important to me. Mistakes happen, but how a business handles them says everything. A simple phone call to clarify the dates could have prevented this entire situation. Instead, the communication was poor, the interaction was unpleasant, and I was left with no confidence in their customer service before my pets had even been seen. I wouldn't feel comfortable trusting my pets to a business that handled a simple scheduling issue this way.

Bark Bath N' Beyond - Goldendoodle

Bark Bath N' Beyond

(132 reviews)

The girls here are so great! I brought my 1 yr old goldendoodle in for a cut and a good cleaning…read moreafter being in the mountains. Ive taken him to another groomer before that could never get his cut right or trim detail areas like the paws. This place was wonderful, Took around 3 hours and they were so thorough! They even had him on the table still so i could examine him and make any changes. They gave me a full rundown of what they did to him, they even found foxtails in his paws that I had no idea were there! They took all the foxtails out, and trimmed his paw fur down perfectly!! They were so sweet and priced well for all their hard work, would absolutely recommend !

I've brought my 14-year-old Golden Retriever here for grooming 6 or 7 times over the past several…read moreyears because it's conveniently located and they've always done good work. On my most recent visit, however, our bill had increased by about 35%, including a $20 "infrequent grooming" fee. I understand businesses need to raise prices, but this fee caught me off guard because we bathe and brush our dog between appointments. When I dropped my dog off, I jokingly said, "Everything the same as last time... except the infrequent grooming fee." I intended it as lighthearted feedback, not a confrontation. Instead, the owner immediately responded by telling me I was welcome to go somewhere else. The conversation quickly became heated. I'll own my part in that. I wasn't perfect either. But what disappointed me most wasn't the fee itself; it was how quickly a simple comment was met with defensiveness rather than a conversation. As a repeat customer, I hoped my feedback would at least be heard. Ironically, I think there's an easy solution. Instead of adding an "infrequent grooming" surcharge, why not simply offer a loyalty discount to customers who come in more often? The end result is similar, but it feels like rewarding customers instead of penalizing them. To be fair, they do decent quality grooming, and I have no complaints about the care my dog received. Unfortunately, after this interaction, I was asked to take my business elsewhere. We've since found another groomer we're very happy with. I genuinely wish them well. My only advice is that customer feedback, even when you disagree with it, is worth listening to. UPDATE: Thank you for your response. If you were looking to come across as confrontational, argumentative, and defensive, well, then you nailed it.

Top Dog Pet Store & Grooming Oceanside

Top Dog Pet Store & Grooming Oceanside

(62 reviews)

This grooming salon and store is a gem! I discovered this mom and pop shop and their grooming…read morebusiness when I asked about groomers in the area in a Facebook group- Top Dog came highly recommeded! When you step inside, you are surrounded by all kinds of healthy natural treats, a wide array of dog food choices, and cute apparel for your pups! What really blew me away was how responsive Rob the groomer was. He met with me, discussed grooming options, and was transparent about pricing, which was super fair. When it came time to bring in my girls, he did an incredible job washing them, cutting their nails, brushing their teeth, and giving my labradoodle the exact cut I had wanted for her. I was impressed by Rob's friendliness and expertise. Jazzed by his amazing work, I set up a second grooming appointment. I knew I had to do it in advance, because Rob can get pretty booked up! About a week before bringing my pups in, my labradoodle had terrible diarrhea and made a mess of herself (and my place). I reached out to Rob, and he told me was totally inundated with appointments, but would fit her in just to bathe her. Later that day, I dropped off my very dirty and soiled labradoodle. When I came to pick her up, she was a vision! She was sparkly white and looked like she had a Brazilian blowout! The amount of compassion and level of attention he still managed to give her on a very crazy day brought tears to my eyes. Today was both my pups' appointment day. I got to meet the owner Andrew, and he is super engaging and passionate about his space. I was again completely dazzled by how clean and well cared for my dogs were. I am grateful to Andrew, Rob, and this place of business for being so fantastic! It is no wonder Top Dog was suggested repeatedly to me, and now I highly recommend them, too!

Love taking my 3 dogs to the groomers. They work fast and are very friendly. My dogs don't get too…read morestressed when coming here. I recommend them for your grooming needs.

Southpaw Groom - groomer - Updated October 2026

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