Very good service, quality and generous price. I will use their services again if needed.read more

Awful from the start to the end. Gave them the benefit of the doubt for a few months. They were…read moredishonest from the beginning. Rude on the telephone. Were only interested in their profit over customer service. Didn't have any pest issues until they started applications. Went back to previous provider and pest issues have been resolved. Big Mistake. Expensive.

Been using these guys for 8+ years. John and Robert have always been the best of the best. They're…read morereliable and affordable and nice people.

I'm so happy we used this company. I feel like they've gone above and beyond. Pests are scary, but…read moreBug Man takes the time to explain the process and the plan. They've been professional in every aspect. Would recommend in a heartbeat.

I cannot say enough about this company! Gilbert and Will are absolutely amazing technicians!…read more Their knowledge and Customer Service are exemplary for such a young age! They represent this company very well, and therefore, I probably will be with Freedom Pest as long as I'm in the area. What a blessing!

I have been a happy customer since I moved to NC in 2019. A family owned small business that is…read moreprofessional, on time, reliable and priced right. Our pest control specialist Dale is awesome and cannot be happier with our service.

Highly recommend- responded to my online service request very quickly, scheduling was easy, and…read moreservice was great. Poor Chris drove all the way from previous appt in Davidson to me in South Charlotte- and I ended up have a very small problem. But he was polite, helpful, sincere and fixed the vent hole. Would def use again, and - highly recommend

Sadly, zero stars is not an option here. By far the worst experience I have ever had with a home…read moreservice company. Had birds in bathroom fan vent, along with bird mites in bathroom, and asked to have them removed and vent cap installed. Technician showed up and reeked of marijuana and said he was allergic to birds. Probably the wrong industry for him. He removed the nest and installed a vent cap, but did not solve the problem of bird mites that we discussed. I was told on the phone by owner Chris that they would use a brush tool to clean out vent tubing and spray solution in the vent to kill the mites. That didn't happen and the technician told me to just spray Lysol in the bathroom fan. Lysol kills bacteria, not bird mites. They asked for payment of originally $199 and then somehow it climbed to $273. I told them I'd be happy to pay if they came back out and actually solved the problem we originally discussed. No phone calls to come back out, only text messages and they never answered the phone when I called. I came home one day to find the same weed-reeking technician leaving my property after having gone in my back yard, through a gate, and climbing a ladder to rip the vent cap out of the soffit while my wife was home along. I arrived home as the technician was leaving and tried engaging him, telling him as I'd done numerous times before over their preferred method of texting that I'd be happy to pay him if they performed the services they described and solved the problem. He refused to talk. The police were called and we are now pursuing damage to property (for the mutilated soffit) and trespassing charges for entering a gated property without homeowner present and without consent. I would steer clear of this company at all costs and not recommend them to my worst enemy.

First treatment. So far so good. David was professional and knowledgeable and answered all my…read morequestions thoroughly. The exterior of my house and inside my garage were treated.

Statement Regarding Repeated Unwanted Telemarketing Calls from ProForce Pest Control…read more I submit this statement to document the repeated unsolicited telemarketing calls I have received from ProForce Pest Control and the impact those calls have had on my daily life. For an extended period, I have received repeated sales and marketing calls from individuals identifying themselves as representatives of ProForce Pest Control or calling on the company's behalf. From the first call, I clearly informed the callers that I was not interested in their services and requested that all future calls stop. Despite these requests, the calls continued. Rather than honoring my request, ProForce Pest Control or its representatives continued contacting me. The repeated nature of these calls leads me to believe that my requests were ignored or that my telephone number was never properly removed from the company's calling lists. These calls have significantly disrupted my daily routine. My telephone is used for personal, family, financial, and business communications, and every unwanted marketing call interrupts my day. Over time, I became reluctant to answer calls from unfamiliar numbers because I could not determine whether the call was legitimate or another unwanted solicitation. This has created stress and concern that I might miss important communications. I believe every consumer has the right to request that telemarketing calls stop and to have that request respected. Businesses that engage in telemarketing should maintain effective internal do-not-call procedures and promptly honor requests to cease communications. Despite making repeated requests to stop calling me, the unwanted calls continued. As a result, I began documenting the calls and preserving evidence, including call logs and other records, because informal efforts to resolve the matter were unsuccessful. The repeated interruptions have invaded my privacy and interfered with the quiet enjoyment of my home. What may seem like an isolated marketing call becomes a pattern of harassment when calls continue after a consumer has clearly revoked consent and requested that no further contact be made. I have spent considerable time blocking numbers, requesting removal from calling lists, and researching my legal rights in an effort to stop these unwanted communications. This situation has required unnecessary time and effort that could have been avoided had my requests simply been honored. Because the calls continued despite my repeated requests, I determined that a formal written demand was necessary. My goal is not to create unnecessary conflict but to ensure that ProForce Pest Control has clear notice that I no longer consent to receiving telemarketing calls. I request that ProForce Pest Control immediately and permanently remove my telephone number from all internal and external calling lists, customer databases, lead-generation systems, CRM platforms, and any third-party marketing or telemarketing vendors acting on its behalf. I also request written confirmation that my number has been placed on the company's internal do-not-call list and that no further marketing communications will be directed to me. If the unwanted calls continue after receiving formal notice, I intend to pursue any legal and administrative remedies that may be available under applicable federal and Florida law, including filing complaints with the appropriate regulatory agencies. This statement accurately reflects my experience with the repeated unwanted telemarketing calls and the impact they have had on my privacy, peace of mind, and daily life. I hope this matter can be resolved promptly and without litigation. However, if the calls continue, I am prepared to take appropriate action to protect my rights.

Jeremy is the man!!!!! He has been working with me for years at different communities and we get…read morenothing but results. He is beyond professional even when residents may give him a hard time. He has great attention to detail and is a true expert in the field. I wish you all could clone him and make 10,000 more. This company could not have a better employee and I for one cannot imagine using another pest control technician...EVER!!!! He deserves a raise and then some. I wish I could give 10 stars!!!!!! Kudos to your company. Great Job!!!

The technicians that come out to your house are very sweet, that is about all you can say that is…read moregood about this company. When I signed the contract with Action. I was told if I had a problem, to just call and they would send someone out. I called the company and asked if they could send someone out, as I had a problem in my yard. (Action is 2.6 miles from my home) She asked me to send her pictures. I emailed her pictures. Her response was it was a lawn problem and I needed to contact a yard maintenance company. Well I found out it was grub worms. Action is supposed to take care of 20 feet from the house. Grub worms are scarab beetle larvae. To my knowledge beetles are bugs. The infestation is right outside both my front and back doors. I returned a email to her asking if they had anything to handle grub worms. I got no response. I don't know exactly how much contract is left with this company but they can have it!

Jonathon from Thomas Pest Control was at my home this am …read more He arrived on time , advised me of his name and was very professional and knowledgeable. He was thorough !! And he has an awesome beard, normally I'm not fond of beards, but his is trimmed and groomed . I meant to review the first guy from Thomas Pest Control from about 3 weeks ago , he also did a good job.

I don't understand the bad reviews at all. We have been with…read moreThomas Pest for 6 years, and recommend them to everyone. The service is priced well below the local average but we don't suffer from lack of or shortage of great service. They are always on time within their arrival window, and the techs are always completely professional. We just started their mosquito control service this year and couldn't be happier with the outcome, and the price! They also referred us to a great trapper when squirrels started nesting in our attic, and that problem went away quickly and inexpensively.

We just had a termite retreat, and the guys who came out were amazing - professional,…read moreknowledgeable, respectful - everything you'd want in a service company. Don't know if I have their names spelled correctly but Yao and Sondai are awesome people know customer service. Have had Ivey for almost 30 years and my satisfaction with them keeps growing bec they care about who they hire. Are they the cheapest guys in town? I don't know and I'm guessing not but their service is on the mark!

I have had the absolute BEST customer service when it comes to Ivey. My parents used Tony for…read moreyears and he very kindly came out to handle cicada killers when our current bug guy couldn't get the job done. Once our contract was done we switched over to Ivey and I will never need a new exterminating company. Tony is incredibly nice, always prompt, and sincerely cares. I had the pleasure of meeting Marty who has gone out of his way to reschedule his day with an ongoing issue we have and Amanda is the nicest receptionist who has been so kind every time I've called. Can't say enough good about this company! Thank you:) -Angelina