Had Re-Stair come out and put in a hand rail. They arrived a few minutes before scheduled. They…read morecame in and got right to work. Were done in 20 minutes or so. The rail looks great. The total cost less than $550. I recommend them.

This company has been nothing but AMAZING from start to finish. They saved us from our DIY stairs…read more(that's ANOTHER story) Our stairs are absolutely beautiful. They were professional, on time and cleaned up after themselves. The turnaround time was 2 weeks from quote to finish. There is no more squeaky stairs, no more DIY paint on the riser and they match the new flooring - looks GREAT!!!.

What a great experience! From our 1st meeting with Eva, to the contractor she recommended to remove…read moreour old tile backsplash, to the actual install of granite countertops and backsplash. I don't know what could have been done to make the experience any better! And it was quick! We couldn't be happier with the result.

Wonderful company and people to work with. Fast, efficient and affordable. Highly recommendedread more

Eric is the best at getting carpets clean. He once got purple nail polish out of my carpet at my…read moreold house and helped me get my deposit back. He can make your granite countertops look like new and best of all, him & his crew are honest and won't try to upsell you anything you don't need.

polish travertine and marble floor tiles. Approx 2,000 sq ft. Took a week which was reasonable…read more Put the shine back in the floor. Important to understand they are not simply applying a shiny coat of wax. They actually rehone the tiles which take several passes with different grits. follow up with a sealer and polish to an almost original shine. Very satisfied. reasonably priced and have the correct equipment. Had them repolish the granite countertops also and reseal. Will use them again and highly recommend

We bought a front door that was over $4000.00. When they brought it to our house, it was the wrong…read moredoor. It was full open glass, and the one I ordered only the top part was glass. I felt bad for them and let them go ahead and install it (didn't even offer a discount on their mistake by the way) Wow, I made a big mistake! Not only has the glass warped over the past year, but the door latch broke a few months after they installed the door. They replaced it. I called again because it had broken again and was rudely told that my warranty had been out for two weeks and they would charge me almost $200 to replace a five dollar latch. You would think after spending $4000 and my aunt had recommended them and she had spent $10,000 on her doors, that they would come out and replace that latch for no charge since it was their faulty merchandise. The Customer Service is not there with Macklin doors. If I could do it all over again, I would have NEVER ordered from them! My aunt is appalled that I was treated in this way and we have both decided to never give a recommendation for this company and their doors again. Whomever is in charge of their customer service is doing a dismal job and they need to be let go. They were willing to lose us and others as customers over a cheap four dollar lock AFTER I had accepted the wrong door in order for them not to lose money!!! The glass will always warp and there's only a one year guarantee on that, the latches constantly break because they are using cheaper locks now to save themselves money. The chances of you getting the wrong door delivery is great. The Customer Service there is lacking in every aspect of what Customer Service should be!

Jason Maclins is a really good businessman and salesman. He will answer your text messages after…read morehours and off days. For that we were happy to do business with him at the beginning. We paid extra for laminated glass security door. Supposedly, it would be hard to break or crack a laminated glasses - that's what the salesman said. The door was installed Sept 2024. We saw a crack last week and immediately informed him. Thinking that it's the manufacturer flaw and maybe he could contact them for us. Unfortunately, that's not what we got. He claimed a rock must have hit it from mowing the grass. Giving him a benefit of doubt, I told my husband to remind him that it's LAMINATED glass, not the regular kind. Disappointed again, the salesman wants $800 for replacement. Didn't even want to stop by our house to take a look. We are 2 minutes drive from his office. For clarity, our front door is blocked with bricks on both sides. There is no grass in the front of the door for the rock to hit during mowing.

We had a great experience with Knockout Interiors replacing our carpet in the stairwell and bonus…read moreroom. From start to finish, Boston's customer service was excellent, professional, fast, and efficient! The installers were on time and did great work. It's refreshing to work with a company that keeps you informed, follows through, and truly cares about providing a great experience. The carpet looks fantastic, and we couldn't be happier with the finished product! Highly recommend Knockout Interiors to anyone looking for quality work and exceptional customer service!!

We chose this company based on decent reviews and being local. We were really looking forward to…read morehaving our new carpet installed, but unfortunately our experience was disappointing. We were simply forgotten not once but twice come time of install. After the first missed appointment, we gave them the benefit of the doubt. However, having it happen a second time was unacceptable. Scheduling with Bruce is when things went downhill. He did offer several options for install dates however us getting off work to match their schedule was the challenge. We called the day prior of the first scheduled install appt to ask their eta. Bruce tells us he simply messed up, he forgot us and couldn't do the job. After the first forgotten appointment, we gave Bruce the benefit of the doubt because everyone is human and mistakes happen. We scheduled a second time a couple of weeks out. Strike two. No one shows up for install. Completely unacceptable. We then decided it wasn't worth the stress to try a third time. Our PTO is more valuable than waiting around for a crew that has no sense of simple communication and respect of customers time. What made the situation more frustrating was the lack of communication and accountability. The apologies felt half-hearted, and no one seemed willing to take full responsibility for what happened. A simple update would have gone a long way and not a blame game between an installer and an owner. I understand that unexpected issues can arise, but showing up for scheduled appointments or communicating when you can't should at least be the bare minimum. Customers rearrange their work schedules and personal lives for these appointments, and their time deserves to be respected. Tim Hogan happily refunded our money for the job. It's just unfortunate because we were giving a local family owned business a chance and things didn't work out. I do hope scheduling and communication is improved so future customers don't have the same experience. I typically leave 99% positive reviews for businesses so I will add that Jim was a pleasure to work with. He came out to quote the work and then helped us pick out the carpet and padding in the showroom. We were able to communicate effectively with Jim throughout the entire process, from the initial quote through final payment. We truly appreciate his professionalism, responsiveness, and willingness to communicate every step of the way. We definitely want to recognize and praise Jim for providing such a positive experience and being easy to work with.

We purchased a home with carpet from the 80's and glitter popcorn that needed to be updated…read more Everyone at Tim Hogans are GREAT! Kay, Michael, Bruce and all the others that work for Tim Hogans, THANK YOU! They came to our home, listened to our questions and our concerns to our uneven subfloor and floor joist before we decided to move forward. They worked with our schedule, came back to add more rooms to the project as we were renovating the whole 2nd floor. The service and price for BEAUTIFUL floors was worth every penny. We will use them again and suggest everyone use them for any flooring needs.

We love our new bathroom and Rodolfo worked with us to create a luxury primary bathroom. Waited to…read morepost a review so I would have a chance to use every thing first. We feel as if we're on vacation either at a luxury hotel or condo/cottage. Some items we picked out for them to install and some he provided. He worked within our budget and we couldn't be happier.

After several quotes, I selected Instant Projects to remodel 3 full size bathrooms, 1/2 bath,…read moremudroom, and laundry room. The price was resonable and transparent. I did have to inspect the work closely to make sure work was as I wanted, and the workers did good on correcting any issues or modifications. Overall, I am happy with cost and work quality. I would note that work done by the tile workers was execellent! They did amazing job with arranging the tiles to make the patterns flow, instead of looking disjointed and odd.