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Stone City

4.4 (33 reviews)
Closed 8:00 am - 5:00 pm

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Terrible corners
Mark J.

HIGHLY disappointed in the stone countertops we received from Stone City! $6k + And the stone was broken by then while installing yet the left it in there anyway and told my wife (I wasn't home) that that's all they could do because there was no more stone that color. (Grey/White) We all know that's not the last of the Grey & White stone ever. Hahaha Poor quality installation. They broke the piece while cutting out the sink on site and instead of stopping and coming up with a solution... they just cut more seams and the cuts now are not clean and neat the corners, which should be round and seamless, now look like a kid used a drill to shape them. Not happy. Not to mention this stone seems a bit brittle on the edges. When we picked the slab they assured me that any of the brown streaks would not be used when they cut the stone for the various countertops but that wasn't true as you can see from the photos I'll include. Instead they look like they have coffee stains on them but NOPE, that's exactly how they were delivered and installed by Stone City. Take my advice and AVOID this business. You'll save yourself a lot of $ and headaches.

Red blotch imperfection in colonial white granite.    Only imperfection color of the whole slab & this is the part they chose to use?!

Subpar. I ordered a slab but found out it was defective and they didn't tell me until install. Colonial white slab but they used the area that had a red blotch, not a quality piece. They didn't catch it until it was installed and the owner, Nelson was to call me but he ignored the issue. Also, the granite had a cut in it where the fabricator obviously made a mistake. See pics. They don't smooth under edges like other companies do. You get what you pay for I guess! We also had granite installed in another area last year & it developed a green color on the corner, I found out it's referred to as "bloom" from the clear fillers used for defective areas, they couldn't resolve it so it's still there.

Bathroom countertop

Love my new countertop and I have received so many compliments. The work was excellent. Can't wait to have them do my second bathroom.

Brand new installed uneven crown molding

I hired Stone city in Memphis, Tennessee to do my cabinets after a recommendation from a friend who saw their work. She said they did a good job on her family members cabinets and countertops. My experience was not so good with them. I hired professionals because I expected quality work. I had to have them come out 3 times to correct things and I'm still not pleased. I have pictures to show the work is not quality. When I pay thousands of dollars for quality I expect to get it. The seal i. The crown molding was uneven and highly visible. They measurements of my cabinets couldn't have been accurate because they put a bar or crown molding on the side where the cabinets didn't go to the wall. Mr. Chen stayed my previous cabinets were like that. I have pictures, they were not. My friend suggested that I should have gotten customized cabinets for my kitchen. I told her what I needed wasn't my area of expertise and it should have been recommended to me. Mr. Chen laughed each time I explain my displeasure to him. His workers also put a hole in my way without telling me. I asked them about it and they owned up to it. I give Mr. Chen credit for only 2 things. That's sending someone out to make the seams in the crown molding even and less visible and sending someone to patch the whole up. I was in tears because I expected better and not good enough. I got so tired of going over my displeasure with him and him raising his voice telling me there's no way to fix it and you're always going to see something. I just paid and prayed. I wanted my restrooms done. I was going to hire them but they lost me and a friend as potential new clients.

Angela P.

Stone City was the best at everything. Nelson offered a quote that was unbeatable. Installers were professional and on- time. They offered excellent choices. Convenient hours. Perks like free sinks and free choice of edge cut. I will definitely use stone city for the remaining projects i have planned

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10 months ago

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1 year ago

Wonderful company and people to work with. Fast, efficient and affordable. Highly recommended

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Review Highlights - Stone City

Made an appointment for estimate, Nelson arrived on time and gave us the estimate to replace all countertops.

Mentioned in 12 reviews

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Chickasaw Building Material

Chickasaw Building Material

(2 reviews)

Howzye

This place sells seconds on most things cheaper by as much as 1/2. When you buy seconds you get…read moreuseable stuff that will have some damaged stuff in the lot. I have bought things from them for over 40 years. Only once have the shingles bought were unusable, and when I nailed them on they broke. He changed out what I had not put on, and sprayed an x on the rest of the stuff he had not sold. He also sells 1st material at a lower price than you can get most places. He does not offer a wide choice on the 1st, but they are very good. If you want 1st in an material that is not used a lot you will have to go else were and pay more. If you want common material at a good price this is the place to go.

Had a horrible experience and will probably never be back unless the older owner has nothing to do…read morewith this place. I had ordered 9' siding from this company in the fall of 2016. Spent a lot of money. When I called to order the same thing in the summer of 2017, I was told they only had 8' siding. I said well that must be it because maybe I didn't hear my contractor right and 8' siding is what I need since I ordered from you in the fall and I'm finishing my house. David Bruff, I believe one of the owners and the younger one, was who I had spoken with in the fall of 2016 as well as my most recent order. I also mentioned to him I had pictures of 4 of the pieces of siding he had delivered damaged. He was kind and said to come in and he'd try to help me out. As soon as the siding was delivered, my contractor said that it was not correct and besides that about 35% had damage along the side. I immediately called David and told him that what arrived at my house was incorrect and it was damaged. He did convey to me on the phone this time, he could've received 9' last fall but didn't remember as it is rare. I replied with that would've been nice to know since we had the discussion about me ordering from you in the fall and I was finishing my house and couldn't have two different sizes on my house. He said to come in and he would take care of me. If he was the only one who owned this place, I'd be back. As soon as I arrived, I went in and found David and reminded him of our conversation. It had been about three weeks as I had been traveling and he said he didn't exactly remember but go ahead and find someone to help you unload it. I believe this is where Morgan Bruff, the other owner and older one, completely ruined my experience. He saw me walking out to get it unloaded and he walked with me to examine the product being returned (which I had stored in my garage to make sure I returned it exactly how it was sent to me). It took us, yes I helped, about 10 minutes and he was very rude the entire time. He looked over the siding with a fine toothed comb and the employee (also helping us unload) told Morgan this material was in one of the best conditions on a return he had seen. Morgan of course tried to show me how he wasn't paying for 2 of the 35 pieces I returned in which I was able to show him by pictures that is how it was delivered to me. My thought this entire time, does this guy inspect or worry about how the product goes to the customer or just how it's returned?? Seems he doesn't care if he sends crummy product to his customer but he's definitely going to do whatever is possible to stick his customers with damaged product. Anyway I then proceeded to show him pictures of the 4 pieces from the fall order I had received and how I had to throw those away and his response, "ok"!!!!!!!! Cannot believe this guy is in business. We then go inside for my return and I knew at this point this guy was going to try to stick me with whatever he could. So yes I got a restocking fee and the delivery fee he charged me initially, I had to take as well. It would have been a lot easier to work with this company if I would've refused to work with the older Bruff and just stuck with the younger more reasonable one. I tried to explain to him how I immediately called when I received the product and this was a misunderstanding about what I was ordering. His basic response, sorry it's not my fault. Only way I'll ever ever spend money at this place, is if the older Bruff isn't working, doesn't own, or have anything to do with Chickasaw building materials. Anytime I'm having work on my house, I'll make sure none of the material is supplied by Chickasaw and I'll be sure to convey to all my friends!

LL Flooring - Memphis

LL Flooring - Memphis

(5 reviews)

I met two guys today, Jonathan and I didn't get the other guys name, but both were extremely…read morefriendly and helpful. At no point did I feel pressured to buy anything and they answered all my questions. I did make a flooring purchase and it went very smoothly. Shout out to Jonathan for the Great Customer Service

Although I start the process online, using their virtual system to picture products in my home, I…read morewas Pleased to learn they were conveniently near to my home. In this day of automated communications, I can easily go into the store to discuss my plans and talk to someone face to face, and show my products. I consulted 2 other resources, but decided on LL for quality, availability, and costs. After purchasing the flooring next came the installation scheduling. Flooring delivery and installation communication was not so smooth. I was expecting a call a day before delivery to advise what time driver would arrive; Only received the call after 3 calls to LL office; the after 3 days of having flooring in my house, I didn't get a installation date until after several calls to LL and the installation company. Over the weekend (4-1 & 4-2) ins began. Guys were professional and addressed any questions/concerns I had. Did a great job, however before signing off on the installation, make sure you go around the areas to confirm all molding was installed and any appliance or other items with removal parts that we removed to install floor are replaces; the dishwasher face plate framing the bottom of the dishwasher was not replaced, and I didn't notice for 2 days. I so the piece as I was sweeping up but did not know where it came from. other than that, great job, love the flooring!

Stone City - buildingsupplies - Updated May 2026

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