Todd Carpet Cleaning was exactly what I was told they were by a friend that referred them to me…read more Friendly, fast, reliable, professional, reasonably priced, and Mr. Todd did an amazing job stretching carpets and steam cleaning my floors! He has an awesome setup and I highly recommend him. He's a standup family man and I couldn't be any happier with his services! I've found my last Carpet Cleaning guy! He does so much more too. He just got certified in COVID-19 sanitization too.

Todd and his team did an excellent job with 5 of our rugs just before we moved out of our home…read more They were returned to us professionally wrapped and ready to ship across the country. Todd had sent us pictures of the final results since we wouldn't be able to view them for a couple weeks. They came out looking brand new despite some rough treatment by the movers. Would absolutely recommend.

We are getting ready to sell our home. We want to do Our…read morecraft room and laundry room with new linoleum. Have been driving by Tim Hogan's for years and never been in. THAT won't happen again. We stopped by on a Sunday. Found a great linoleum remnant they had at an unbeatable price. The salesman Don Andrews, was personable and helpful all around. So by Friday we had great new flooring in two rooms done by a very friendly and professional installation crew. Last time we did a Big box store we waited six weeks for install. We still have two rooms to do ( carpet this time). And we will be getting it from here also. Go see them.

We chose this company based on decent reviews and being local. We were really looking forward to…read morehaving our new carpet installed, but unfortunately our experience was disappointing. We were simply forgotten not once but twice come time of install. After the first missed appointment, we gave them the benefit of the doubt. However, having it happen a second time was unacceptable. Scheduling with Bruce is when things went downhill. He did offer several options for install dates however us getting off work to match their schedule was the challenge. We called the day prior of the first scheduled install appt to ask their eta. Bruce tells us he simply messed up, he forgot us and couldn't do the job. After the first forgotten appointment, we gave Bruce the benefit of the doubt because everyone is human and mistakes happen. We scheduled a second time a couple of weeks out. Strike two. No one shows up for install. Completely unacceptable. We then decided it wasn't worth the stress to try a third time. Our PTO is more valuable than waiting around for a crew that has no sense of simple communication and respect of customers time. What made the situation more frustrating was the lack of communication and accountability. The apologies felt half-hearted, and no one seemed willing to take full responsibility for what happened. A simple update would have gone a long way and not a blame game between an installer and an owner. I understand that unexpected issues can arise, but showing up for scheduled appointments or communicating when you can't should at least be the bare minimum. Customers rearrange their work schedules and personal lives for these appointments, and their time deserves to be respected. Tim Hogan happily refunded our money for the job. It's just unfortunate because we were giving a local family owned business a chance and things didn't work out. I do hope scheduling and communication is improved so future customers don't have the same experience. I typically leave 99% positive reviews for businesses so I will add that Jim was a pleasure to work with. He came out to quote the work and then helped us pick out the carpet and padding in the showroom. We were able to communicate effectively with Jim throughout the entire process, from the initial quote through final payment. We truly appreciate his professionalism, responsiveness, and willingness to communicate every step of the way. We definitely want to recognize and praise Jim for providing such a positive experience and being easy to work with.

We had Dan the Carpet Man replace most of the flooring in a house we recently sold in East Memphis…read moreAND in our new house in Germantown. We had a great experience both times and have not had any issues with the quality of their work. We had 3 different companies provide us with estimates before hiring them. Hands down, they offered the best price. I'd definitely recommend them. They're nice folks.

We used Dan the Carpet Man for some floors in our house. At first it seemed like it was going to be…read morea great deal, and almost like he was really doing us a favor. But we ended up having some major issues with the quality of the work done, and the owner and employees were not at all helpful in getting it fixed (we paid as soon as the work was completed, but before we found the problems). It seems like once they had our money, their interest level in us dropped to zero. To say they don't have customer service as a priority would be an understatement - it almost seems like it's the exact opposite. I wanted to give them the benefit of the doubt because it's a new store, but after a little research, it turns out the owner has been doing this for decades. I've asked people to share this as a warning to others - I don't want anyone else to have to deal with what we have. Stay far, far away.

We are so pleased with the flooring that Tim Hogan did for us! Devin was amazing at helping us…read morethrough the whole process! If you need new flooring, ask for Him! Thank you for such wonderful service!

Very pleased with my new floors. Great quality. Josh and Amy did a great job putting in the floors…read more They went above with cleaning up behind, would ask for them if I have any other work done.

We have stained concrete flooring throughout our house. Had 3 areas that needed patching/repairing…read moreand then requested a quote for epoxy flooring for the sunroom. Before using the epoxy, they sanded down several coats of paint on the concrete, then floated a 1/2" layer of concrete to level out the floor. Very affordable. The owner was helpful; the whole team was prompt, worked professionally, cleaned up afterwards, very easy to talk with, ask questions of. Would highly recommend Concrete Pro Coatings. We'll definitely call them if/when the need arises.

Tommy was quick to respond to my request, he gave me the best pricing, and got us scheduled for new…read morehardwood the next week. The whole process was handled professionally. My new floors look great! I recommend Heritage to any flooring needs!

I have to echo what all of the other reviews say…read more I found RotoClean on Yelp and gave them a call. I could tell the level of professionalism from the very first call. The level of service this company provides is far beyond their competitors and the prices are affordable. I was quoted $450 from service masters and paid $150 for the same service with RotoClean. I guarantee you you won't be disappointed if you use Brian and Eric.

Eric is the best at getting carpets clean. He once got purple nail polish out of my carpet at my…read moreold house and helped me get my deposit back. He can make your granite countertops look like new and best of all, him & his crew are honest and won't try to upsell you anything you don't need.

Don't let the location scare you!! It's worth the drive and value…read more Mr. Bill provided an exceptional experience while I was shopping for carpet. He was attentive to my needs and budget, showing me a great selection, including some options he pulled from their back stock. Instead of trying to upsell me, he focused on finding the right fit for my project. He even pointed out that their installers were typically more affordable than bigger companies. His service was top-notch, and his follow-through was excellent. I was so impressed that I ended up canceling a special order I had with Home Depot. Thanks for being awesome Mr. Bill!!!!

Had to update greatroom before selling house. Jason was able to match up to existing floor, get…read moremeasurements, present a fair quote,schedule a talented crew and install within a week.Crew was professional and courteous and had removed and discarded old carpet and installed floor within 6 hours! Thanks to Carpet Spectrum.. Btw, we scheduled them to clean carpets next!!