We are so pleased with the flooring that Tim Hogan did for us! Devin was amazing at helping us…read morethrough the whole process! If you need new flooring, ask for Him! Thank you for such wonderful service!

Very pleased with my new floors. Great quality. Josh and Amy did a great job putting in the floors…read more They went above with cleaning up behind, would ask for them if I have any other work done.

Granted this is a special case but the results are so impressive that I felt compelled to leave a…read morerave review. So we purchased a house and the owner-agent hired who knows who to cleanup the engineered hardwood floors. The contractor must have grossly misunderstood as they mopped around a ton of stain on the floors. Needless to say it made a mess of everything and it appeared that a 6K+ floor replacement was necessary. Daniel from GTWF came highly recommend by our realtor. He took a careful assessment of the situation gave a fair bid to clean and restore the floors offering to do a test before progressing. Long story short the floors look better than we could have imagined! GTWF has certainly impressed us and we will certainly be singing their praises and using them when we eventually do need a floor! Thank you so much Daniel and Germantown Floors!

Germantown Hardwood Floors just installed wood floors in our Master bedroom and matched the…read moreexisting stained floors perfectly. They also screened and refinished the rest of the wood. In addition to doing a fabulous job they were polite and punctual. HIGHLY recommend them.

We chose this company based on decent reviews and being local. We were really looking forward to…read morehaving our new carpet installed, but unfortunately our experience was disappointing. We were simply forgotten not once but twice come time of install. After the first missed appointment, we gave them the benefit of the doubt. However, having it happen a second time was unacceptable. Scheduling with Bruce is when things went downhill. He did offer several options for install dates however us getting off work to match their schedule was the challenge. We called the day prior of the first scheduled install appt to ask their eta. Bruce tells us he simply messed up, he forgot us and couldn't do the job. After the first forgotten appointment, we gave Bruce the benefit of the doubt because everyone is human and mistakes happen. We scheduled a second time a couple of weeks out. Strike two. No one shows up for install. Completely unacceptable. We then decided it wasn't worth the stress to try a third time. Our PTO is more valuable than waiting around for a crew that has no sense of simple communication and respect of customers time. What made the situation more frustrating was the lack of communication and accountability. The apologies felt half-hearted, and no one seemed willing to take full responsibility for what happened. A simple update would have gone a long way and not a blame game between an installer and an owner. I understand that unexpected issues can arise, but showing up for scheduled appointments or communicating when you can't should at least be the bare minimum. Customers rearrange their work schedules and personal lives for these appointments, and their time deserves to be respected. Tim Hogan happily refunded our money for the job. It's just unfortunate because we were giving a local family owned business a chance and things didn't work out. I do hope scheduling and communication is improved so future customers don't have the same experience. I typically leave 99% positive reviews for businesses so I will add that Jim was a pleasure to work with. He came out to quote the work and then helped us pick out the carpet and padding in the showroom. We were able to communicate effectively with Jim throughout the entire process, from the initial quote through final payment. We truly appreciate his professionalism, responsiveness, and willingness to communicate every step of the way. We definitely want to recognize and praise Jim for providing such a positive experience and being easy to work with.

We purchased a home with carpet from the 80's and glitter popcorn that needed to be updated…read more Everyone at Tim Hogans are GREAT! Kay, Michael, Bruce and all the others that work for Tim Hogans, THANK YOU! They came to our home, listened to our questions and our concerns to our uneven subfloor and floor joist before we decided to move forward. They worked with our schedule, came back to add more rooms to the project as we were renovating the whole 2nd floor. The service and price for BEAUTIFUL floors was worth every penny. We will use them again and suggest everyone use them for any flooring needs.

What a great experience! From our 1st meeting with Eva, to the contractor she recommended to remove…read moreour old tile backsplash, to the actual install of granite countertops and backsplash. I don't know what could have been done to make the experience any better! And it was quick! We couldn't be happier with the result.

Wonderful company and people to work with. Fast, efficient and affordable. Highly recommendedread more

If you're looking for a flooring company, that will treat…read moreyour home with care, Signature Flooring in Olive Branch IS NOT the one to choose. The demo crew did just that they destroyed our home. Busted our brickwork with their trailer, broke shower drain pipe off and left it filled with trash. They did not protect walls, cabinets, or floors in any way. Which mean now every room they worked in will need sheet-rock repaired and repainted. Baseboards were left with deep gouges that will need repair. We have 4 more rooms that we are replacing the flooring in but, we have found better people to do the job.

These guys just installed a luxury vinyl plank in my sunroom. They did a beautiful job and…read moreprovided 3 reducer strips without charging me any extra. They were professional, courteous and cleaned up behind themselves before they left. I would highly recommend them for any flooring needs. In fact, I just found out that they also do wood floors and I have them coming back to do that work as well.

Tommy was quick to respond to my request, he gave me the best pricing, and got us scheduled for new…read morehardwood the next week. The whole process was handled professionally. My new floors look great! I recommend Heritage to any flooring needs!

We have stained concrete flooring throughout our house. Had 3 areas that needed patching/repairing…read moreand then requested a quote for epoxy flooring for the sunroom. Before using the epoxy, they sanded down several coats of paint on the concrete, then floated a 1/2" layer of concrete to level out the floor. Very affordable. The owner was helpful; the whole team was prompt, worked professionally, cleaned up afterwards, very easy to talk with, ask questions of. Would highly recommend Concrete Pro Coatings. We'll definitely call them if/when the need arises.

Steven and Matt did a fantastic job cleaning my mother's carpet and rugs. They were fast and…read moreextremely professional. I will request them both for future cleanings!!! Thank you!

Don't let the location scare you!! It's worth the drive and value…read more Mr. Bill provided an exceptional experience while I was shopping for carpet. He was attentive to my needs and budget, showing me a great selection, including some options he pulled from their back stock. Instead of trying to upsell me, he focused on finding the right fit for my project. He even pointed out that their installers were typically more affordable than bigger companies. His service was top-notch, and his follow-through was excellent. I was so impressed that I ended up canceling a special order I had with Home Depot. Thanks for being awesome Mr. Bill!!!!