Very pleased with my new floors. Great quality. Josh and Amy did a great job putting in the floors…read more They went above with cleaning up behind, would ask for them if I have any other work done.

Had both new linoleum and wood flooring installed throughout our home. Stacey and his helper did a…read moresuburb job with the linoleum and even somehow got it done professionally under the water heater. They helped me with getting my appliances back in both the kitchen and laundry room with a half bath. Fantastic work! Two weeks later Josh and Amy installed all our wood floors both in the living room and dining room. Also helped me get two pieces of baseboards I was having trouble with and acted like it was no problem. They were very quiet and just did an absolutely beautiful job especially in the hallway bordering three rooms . They worked very well as a team and compl cleaned everything thing to perfection. I wasn't expecting them to move my heavy furniture back in place but they noticed I was on crutches and was just released from the emergency room and politely placed everything back in place for me . Truly both teams were fantastic and went above and beyond my expectations. Highly recommend them to anyone. Randy and Michelle. Nesbit MS

Todd Carpet Cleaning was exactly what I was told they were by a friend that referred them to me…read more Friendly, fast, reliable, professional, reasonably priced, and Mr. Todd did an amazing job stretching carpets and steam cleaning my floors! He has an awesome setup and I highly recommend him. He's a standup family man and I couldn't be any happier with his services! I've found my last Carpet Cleaning guy! He does so much more too. He just got certified in COVID-19 sanitization too.

Todd and his team did an excellent job with 5 of our rugs just before we moved out of our home…read more They were returned to us professionally wrapped and ready to ship across the country. Todd had sent us pictures of the final results since we wouldn't be able to view them for a couple weeks. They came out looking brand new despite some rough treatment by the movers. Would absolutely recommend.

We have stained concrete flooring throughout our house. Had 3 areas that needed patching/repairing…read moreand then requested a quote for epoxy flooring for the sunroom. Before using the epoxy, they sanded down several coats of paint on the concrete, then floated a 1/2" layer of concrete to level out the floor. Very affordable. The owner was helpful; the whole team was prompt, worked professionally, cleaned up afterwards, very easy to talk with, ask questions of. Would highly recommend Concrete Pro Coatings. We'll definitely call them if/when the need arises.

Granted this is a special case but the results are so impressive that I felt compelled to leave a…read morerave review. So we purchased a house and the owner-agent hired who knows who to cleanup the engineered hardwood floors. The contractor must have grossly misunderstood as they mopped around a ton of stain on the floors. Needless to say it made a mess of everything and it appeared that a 6K+ floor replacement was necessary. Daniel from GTWF came highly recommend by our realtor. He took a careful assessment of the situation gave a fair bid to clean and restore the floors offering to do a test before progressing. Long story short the floors look better than we could have imagined! GTWF has certainly impressed us and we will certainly be singing their praises and using them when we eventually do need a floor! Thank you so much Daniel and Germantown Floors!

Germantown Hardwood Floors just installed wood floors in our Master bedroom and matched the…read moreexisting stained floors perfectly. They also screened and refinished the rest of the wood. In addition to doing a fabulous job they were polite and punctual. HIGHLY recommend them.

Very experienced staff. We replaced our upstairs carpet with laminate wood flooring. It looks…read moregreat. beautiful job. They offered a money-saving idea for the stair with a carpet runner.

This is a contractor that did exactly what they said they would do, on time, and with complete…read moreprofessionalism. They installed laminate in two rooms and did an excellent job. They had to install in a difficult closet and overcome issues from having to match an older version of the same floor. We got excellent value with their services and they were very easy to do business with. I would hire them again.

I got a wonderful rug for our kitchen with the help from the woman and man at Kiser's. They were…read moreso knowledgeable and supportive. Plus I bought locally. Thank you so very much. A job well done.

Customer service poor at Walnut Grove and Collierville. A little better at Cordova. Bought remnant…read moreat Cordova recently after buying 2 others a little earlier at Collierville to put in attic. One from Cordova should have been thrown away instead of selling it. Approximately 4 x 15 and rolled so terrible black stain not visible. Signage states something to the effect "as is." Even for attic to provide warmth it is embarrassing. Years ago I bought a remnant and had it bound for my dining room. Used it for over 20 years. Also bought hardwood flooring there. Now what??

We chose this company based on decent reviews and being local. We were really looking forward to…read morehaving our new carpet installed, but unfortunately our experience was disappointing. We were simply forgotten not once but twice come time of install. After the first missed appointment, we gave them the benefit of the doubt. However, having it happen a second time was unacceptable. Scheduling with Bruce is when things went downhill. He did offer several options for install dates however us getting off work to match their schedule was the challenge. We called the day prior of the first scheduled install appt to ask their eta. Bruce tells us he simply messed up, he forgot us and couldn't do the job. After the first forgotten appointment, we gave Bruce the benefit of the doubt because everyone is human and mistakes happen. We scheduled a second time a couple of weeks out. Strike two. No one shows up for install. Completely unacceptable. We then decided it wasn't worth the stress to try a third time. Our PTO is more valuable than waiting around for a crew that has no sense of simple communication and respect of customers time. What made the situation more frustrating was the lack of communication and accountability. The apologies felt half-hearted, and no one seemed willing to take full responsibility for what happened. A simple update would have gone a long way and not a blame game between an installer and an owner. I understand that unexpected issues can arise, but showing up for scheduled appointments or communicating when you can't should at least be the bare minimum. Customers rearrange their work schedules and personal lives for these appointments, and their time deserves to be respected. Tim Hogan happily refunded our money for the job. It's just unfortunate because we were giving a local family owned business a chance and things didn't work out. I do hope scheduling and communication is improved so future customers don't have the same experience. I typically leave 99% positive reviews for businesses so I will add that Jim was a pleasure to work with. He came out to quote the work and then helped us pick out the carpet and padding in the showroom. We were able to communicate effectively with Jim throughout the entire process, from the initial quote through final payment. We truly appreciate his professionalism, responsiveness, and willingness to communicate every step of the way. We definitely want to recognize and praise Jim for providing such a positive experience and being easy to work with.

We purchased a home with carpet from the 80's and glitter popcorn that needed to be updated…read more Everyone at Tim Hogans are GREAT! Kay, Michael, Bruce and all the others that work for Tim Hogans, THANK YOU! They came to our home, listened to our questions and our concerns to our uneven subfloor and floor joist before we decided to move forward. They worked with our schedule, came back to add more rooms to the project as we were renovating the whole 2nd floor. The service and price for BEAUTIFUL floors was worth every penny. We will use them again and suggest everyone use them for any flooring needs.

If you're looking for a flooring company, that will treat…read moreyour home with care, Signature Flooring in Olive Branch IS NOT the one to choose. The demo crew did just that they destroyed our home. Busted our brickwork with their trailer, broke shower drain pipe off and left it filled with trash. They did not protect walls, cabinets, or floors in any way. Which mean now every room they worked in will need sheet-rock repaired and repainted. Baseboards were left with deep gouges that will need repair. We have 4 more rooms that we are replacing the flooring in but, we have found better people to do the job.

These guys just installed a luxury vinyl plank in my sunroom. They did a beautiful job and…read moreprovided 3 reducer strips without charging me any extra. They were professional, courteous and cleaned up behind themselves before they left. I would highly recommend them for any flooring needs. In fact, I just found out that they also do wood floors and I have them coming back to do that work as well.