My name is David Smith. The last 6-8 mos hasn't been all them at great for me. Sickness, depression…read morehome repairs and stress. Not a good quad. Lol. Anyhow, I started having issues w/my roof back in December. My bro got a reference from a friend n called me with the name. I didn't call right away, but eventually did. My contact person ended up being Brent Rainer. From day one of my meet all my worries n concerns got answered as much as possible at that point. Stress relief 1. Now we had to deal w/ Insurance co. ‍. What started as a roof repair by initial review ended up being in the end a total roof replacement. If it had not been for Brent's continued perseverance and keeping me abreast I might've just gave up. Finally after a second review it got approved. Idk bout anyone else or the biz for that matter, I will say however if you need roofing call them. Ask for Brent. He makes the entire process easier n the "roof jargon" between him n insurance co. was classic. . If he doesn't call almost the time he will text.

My roof was built by Brian Elder roofing 2 years ago and still to this day, they continue to…read moreservice our needs. We didn't realize they actually provide much more services than just roofing until a friend told us. We appreciate the fact that they give back to our local community schools and support our law enforcement and first responders. Thank you Brian Elder roofing!

Carlos and his crew did a hell of a job on my flagstone patio. He & his crew came in did their…read morething and did it really quick. My patio looks great

Excellent, quality, professional and neat workmanship! The job was completed with good timing. The…read moreowner walked me through all steps needed to fix my drainage problem which was leading to major foundation problems for my house. The new patio compliments my house well. This business comes highly recommended!

In Memphis, this franchise or group, does a great job! I have had them solve two different…read moredifficult leaks that my prior roofer had no interest in dealing with since they were small projects. Excellent got it done. You pay for the service; they are not low cost providers in my opinion, but worth it. I am now asking them to quote a replacement roof. Then, I'll really know if they are high priced or not. But, regardless, if you have a leak - - - call Excellent in Memphis.

STAY AWAY FROM THIS COMPANY! this company changed owners and is not operating like they did…read morebefore. in 2017, with the previos owner I had them install a new roof. Since then, I've had them come out on two occasions. the first was to repair a tree hit and they overcharged and now I am wondering if the work was really ever done. On my last issue, a warranty claim on their roof install, they have lied to me and lied to the shingle company. Their inspector noted that the flashing around the chimney (due to a caulking failure) is leaking and caused drywall and crown moulding damage. The report they gave to the shingle maker for the warranty claim blamed the brick and mortar of the chimney, causing my claim to be closed. My chimney is not leaking and their inspector noted that. They then lied to me when I questioned them stating that the shingle company considered flashing around a chimney to be part of the chimney. The truth Is that they reported the brick and mortar being the issue, not the flashing. I, thankfully, was able to re open the claim because another roofing company verified that the issue was due to the flashing installed by excellent roofing. Excellent has not acted trustworthy with me.

We have stained concrete flooring throughout our house. Had 3 areas that needed patching/repairing…read moreand then requested a quote for epoxy flooring for the sunroom. Before using the epoxy, they sanded down several coats of paint on the concrete, then floated a 1/2" layer of concrete to level out the floor. Very affordable. The owner was helpful; the whole team was prompt, worked professionally, cleaned up afterwards, very easy to talk with, ask questions of. Would highly recommend Concrete Pro Coatings. We'll definitely call them if/when the need arises.

I hired McCulley Roofing to replace my roof in November of 2024. They replaced the roof in the…read morespring of 2025. In April of 2026 (one year later), I noticed water on the floor the night of a storm, then hours later, part of my ceiling fell in. Upon investigation, I found that there was a leak coming from the upper-level roof of my house where the work had been done and traveling all the way to the bottom floor of my home. The leak was found to be caused by a gutter that was filled with roofing material and debris such as dust from old shingles, pieces of shingle, tape, nails, and roof tacks. It was impossible to see the debris as it was clogged inside the gutter with the top of the clog located about 6 inches from the top of the gutter. McCulley claims that they are not responsible because cleaning gutters is routine maintenance, but there was no way for me to know the gutter was clogged due to the conditions under which it was clogged. Despite clear evidence that the gutter was not clogged with natural materials that would allow for water flow and break down over time, McCulley roofing has maintained that they will not take responsibility for this damage. The fact remains that if I had not hired them to replace my roof, I would not be in this situation. I have included a number of photos and details about the experience that should paint a clear picture of what happened. I asked that McCulley Roofing to repair the damage at no cost to me, and they refused. Detailed info: Once I shared the news of the leak, McCulley came to help clean up, they made a plan to help mitigate the water damage and investigate the leak's origin. During the cleanup process, their workers tried to tell me that what was clogging the gutter was debris from trees. My house doesn't have trees over it. There are some trees nearby, but they are not close enough to be filling the gutter to the extent that it was clogged in a year. Even if that was feasible, it is very clear this debris is not particulate from trees. I have a bucket of the debris at my house that proves that. Jaron Darnell, one of the leaders of McCulley Roofing claims that it is soil, I have included photos that clearly show otherwise. During the cleanup, I had an errand to run. I was very explicit that I would return quickly. In the time that I left the house, the workers cleaned out my gutter and took the bucket of debris that they cleaned out with them. I had to ask probably five times to get the bucket returned to me often never receiving a response from my request and just having to ask again the next day. After bringing McCulley Roofing's attention to the fact that the debris seemed to be roofing material, every employee of McCulley Roofing that I spoke with told me in various ways that this was not their fault. They claimed that the debris in the gutter came from trees or was soil, they claimed that the roof was too steep to properly clean, and they claimed that I was at fault for not cleaning the gutter. Finally, they claimed that my gutter design is faulty. I lived in this house for a year and a half before McCulley Roofing did their work (one year ago), and I never had any issues with my gutter clogging. You'll see in the screenshotted text from McCulley that they admit there was no damage visible at the time of their work. Also, after working on my roof, no one from McCulley roofing told me that my gutter design was faulty. Despite that I never threatened legal action, Jaron Darnell told me that I would have no legal recourse if I chose to pursue that route. What McCulley Roofing did offer was to repair the damage under a claim from my insurance if I paid the deductible which is $3,500. During the cleanup work, Chris McCulley suddenly asked me to sign a work authorization that agreed I would pay the deductible of the insurance claim they wanted me to file. I wasn't warned that I would be asked to sign anything. Chris was acting as if he was in a hurry the entire time he was at my house, and he brought me the document open and ready to sign without offering me time to read it. I did read it and signed it only because I was able to cancel it within 3 days of signing which I, luckily, did. Also, I informed McCulley Roofing that my insurance was going to drop me if I made another claim with them. I'm not sure if you can message on Yelp, but feel free to reach out if you can and have any questions at all. I'm more than happy to share anything as I'm certain that any homeowner would agree that they would also be pissed off and expecting some kind of remedy from this company if they were in my shoes. I expect McCulley Roofing to respond, and I want to clarify that the water had to rot away exterior wood before coming into my home. This takes time, and I do believe that it could take a year for this to occur. I had my house painted and wood replaced in 2024 (prior to the roof) as well, so it had to do a lot of damage before coming into the house at all.

Exceptional Service & Integrity!…read more From start to finish, McCulley Roofing and Renovations exceeded my expectations. After storm damage left my roof in need of urgent repairs, I reached out via messenger--and their communication was **professional, prompt, and transparent**. Chris came out the **same day** to assess the damage and provide a fair estimate with **no pressure or hard sales tactics**. I appreciated that he respected my wish to compare quotes, and in the end, his pricing was not only competitive but honest, with no hidden fees or upcharges. The team completed the job **ahead of schedule**, and the quality was flawless--I was worried about shingle matching due to sun fade, but the repair is **seamless**! Chris even sent a **video from the roof** so I could inspect the work up close--a thoughtful touch that speaks to their dedication to customer satisfaction. Beyond the outstanding service, I love that McCulley **supports veterans and first responders**--a true local Lakeland business worth backing. **HIGHLY RECOMMEND**--they've earned my trust for any future roofing needs!

I had a tree limb fall down n to my roof and pierce it. I discovered this when we had a storm and…read moremy bedroom ceiling had 2 large water stains. I called Memphis Roofing and spoke with the owner. He was booked solid for several days out, but was concerned about my situation because more storms were coming that evening. He promised to get me fixed later that day and he did. The person he dispatched went into my attic and found where the hole was. He went to my roof and patched it with metal sheeting. I had some extra roof tiles and he installed them and removed a lot of tree debris from my roof. It rained hard that night and not a drip got in to the house. I believe the costs for the repair was very reasonable as well. I really appreciate their concern , their help, and the results.

I've had my roof repaired by insurance company and it still leaked. Both insurance and their roofer…read morewon't help me. This is when I called David based on Yelp search. It was my luckiest day when David called me back. He was very professional, knowledgeable, efficient and effective in solving my problem. He showed up and repaired my roof very quickly. Since I was out of the state, he showed me multiple pictures of work completed. He is very detailed oriented and super helpful. He even followed up with me weeks after job completed to make sure my roof no longer leaks after the rains. He is genuinely kind hearted, most reliable and noble! I can't thank David enough for all his help. I wish I could give him 100 stars if Yelp allows. He is the best!

I welcomed contact from the new management at Lucious Complete Roofing, who expeditiously reached…read moreout to me years past my contract's installation labor warranty. Thanks Anthony for sending Danny out this morning to look over the roofing issues mentioned by two others. He said they would correct anything that was not within roofing parameters. Danny provided his findings to me in layman's terms that I really did appreciate & will utilize this information in my future roofing endeavors.

Absolutely terrible!! They take no pride in what they do and wanted to over charge for a job that…read moreis no good. No calls from management and even have holes in the wall. Take your money else where. These people DO NOT CARE!!!!!!!. 5500 down the drain!! :(

Todd and his team did an excellent job with 5 of our rugs just before we moved out of our home…read more They were returned to us professionally wrapped and ready to ship across the country. Todd had sent us pictures of the final results since we wouldn't be able to view them for a couple weeks. They came out looking brand new despite some rough treatment by the movers. Would absolutely recommend.

They did a great inspection; it was the best one we received & the most complete one.read more