My installers were over the top. They were organized, hard working and VERY respectful…read more Very pleased with the outcome. The windows look great.

I had a terrible experience. I paid for a door in May 2025 costing $2850. The door was not…read morereceived until August 2025 and the company couldn't get the door installed until September 2025. I waited a lengthy time only for the door to have major imperfections. Scratches were on the door and the panel was scared up. It did not look like it was worth the cost. The door came with a battery powered keypad and a key turn lock that had only one key that did not work with the lock. I went back and forth trying to reach Don, which was a waste of time because he didn't answer my phone calls and office personnel didn't answer but when I inquired about getting the door, responses were super fast and everyone was very pleasant. Don only started responding to me when I spoke to Bruce about him avoiding my calls. Don responded with nothing but excuses. We went back and forth for weeks about getting touch up paint and keys to fit the door and I still didn't get a remedy. I had the worst experience ever. I would caution anyone using The Window Source. What you pay for might not be what you get and there are extensive wait times. Customer service is not great. I will say Bruce was nice and empathetic. The good thing that came out of this ordeal was I got my money back after requesting it. Nothing could be disputed and Don knew the door and my experience were a flop and bad business.

In Memphis, this franchise or group, does a great job! I have had them solve two different…read moredifficult leaks that my prior roofer had no interest in dealing with since they were small projects. Excellent got it done. You pay for the service; they are not low cost providers in my opinion, but worth it. I am now asking them to quote a replacement roof. Then, I'll really know if they are high priced or not. But, regardless, if you have a leak - - - call Excellent in Memphis.

I've considered Excellent Roofing "my roofing company" since another company failed to get the work…read moredone previously. I've even referred friends to this company. This week I needed this company's service and was told it was a $250 for them to come out -- which I thought was ok because I assumed the $250 would be credited to the final bill. NOPE, the $250 is just additional dollars outside of the final bill. Needless to say, I passed on this company (which I would have def went with their service) but when they charge a $250 fee that isn't applied to the final bill, that's just getting additional revenue. I've used other companies where the "call service fee" is applied to the final bill and always been ok with that. But here -- not the case. Apparently this new $250 service fee that isn't applied to a final bill started in Jan 2022. Not cool Excellent Roofing.

They always provide a written estimate, allowing you to review and change prior to work. Work start…read moreand end dates are always reasonable. Best of all, the work is great. We've had them do increasingly elaborate work over the years - now Kitchen cabinets, moving walls/doors/plumbing to accommodate redesign, drywall, ceilings, flooring, windows, lights. I could go on.

We've had Eric do two sizable projects so far (outdoor porch and indoor flooring and repairs), and…read morewe are extremely pleased. I come from a family of carpenters (a tradition I broke, unfortunately), and so I notice and appreciate Eric's attention to customer preferences, details, and quality work. We've got another project on the books (a shower rebuild and other bathroom repairs), and we will be working with Neading for as long as we are in the area. A few details below for those who want it. Outdoor project was a partial rebuild of the front porch, mostly ceiling and fascia that was rotting and poorly built to begin with. Eric carefully removed the gutter, built a temporary structure to keep it in pristine shape, quickly and expertly rebuilt the front of the porch, including extending the trusses a bit, painted, and re-attached the gutter. Looks fantastic. Indoor project was a kitchen floor installation + shoe molding, laundry room flooring, and some minor repairs here and there. All done expertly and quickly.

Once Champion has your money, you are on your own. I have been trying to get the roof on the…read moresunroom they built repaired for over a year. All I get excuses and feel like I am a can being kicked down the road. Another in a long list of appointments was made today and they never showed up. When I called to find out if they were actually coming this time, I was told they were tied up on another job, so much for keeping my appointment. We live and we learn. Avoid this company.

My wife and I were not happy with the product or service that we received in the very beginning we…read morereached out to management and after some time we received a group that came out and took care of us and the issue Dean and his crew came in and after they got finished cussing and fussing about how bad the job was they completed the work and everything looks great my wife states that she wished we would have had them from the very beginning. Even though everything did not turn out the way I wanted to from the very beginning, I can appreciate the fact that we were able to get the situation taken care of and my wife is now happy. Thanks Dean, Ian, and Cody your assistance concerning this cluster f... of an installation. You are greatly appreciated.

T&P recently rebuilt the front porch of my home and did an excellent job. Their pricing was fair…read moreand transparent, which I really appreciated after getting a quote for 3x as much. KC explained what needed to be done and worked hard with her crew to get the job done in 2 days. She also checked in after it was completed to make sure I was happy with the work, and on me personally because I broke my ankle in the midst of getting the build scheduled. They even sent Edible Arrangements to wish me a speedy recovery! I will gladly work with them again for my next home project.

From the owner: At T&P Renovations, we are a locally owned and family Operated full-service Home Renovation…read morecompany. Our team collectively has over 30 years' experience serving the Greater Metro Memphis and all surrounding areas. Inside and out, we are your One Stop Shop for all your Renovation needs. From Roofing to Remodeling we have you covered, and your 100% Satisfaction is Guaranteed! Call for a free quote today!

We recently worked with Bennett Roofing. After a severe windstorm caused significant damage to our…read morehome's roof, Bennett Roofing came to our rescue. Here's a breakdown of our experience: **Pros:** 1. *Assistance with Insurance:* Bennett Roofing's team was incredibly helpful in guiding us through the insurance claim process. They made a potentially daunting task much more manageable. 2. *Efficient Crew:* The roofing crew worked quickly, only on site for a couple days. 3. *Thorough Cleanup:* One of the best aspects is they restored the property to the customer's satisfaction. 4. *Excellent Communication:* **Suggestions for a Positive Experience:** 1. *Plan to Be Away During Service:* Roofing work is inherently noisy, and it's best to plan to be away from home on service days. This will spare you from the inconvenience of the loud construction noise. 2. *Secure lawn ornaments or yard structure:* To avoid any potential damage, make sure to move any items away from the perimeter of your home. Overall, we would recommend to any family or friend in need of roofing services. A special Thanks to Project manager Aaron Neubert.

I just wanted to come on to share the best experience one could have with a roofing company…read more In June our home was hit hard enough to cause damage to our roof and interior.  A guy named Kyle White which is the project manager for Bennett Roofing and Restoration was passing by when he saw the tress down on our property and home.  In short, he stopped and asked if he could help.  Kyle was the nicest guy.  After explaining who he was, I asked a lot of questions and he patiently answered them all.  I hired him on the spot.  He explained that our insurance company would cover most if not all of damage.  In two days he had trees removed.  He had three crews: the tree removal, the roofing and interior construction and painting.  Let me say I'm OCD but so was he.  It turns out all three crews have some OCD in them because every job that was done was literally perfect.  The painting was perfection. Kyle was available when I had a question and personally came out to check the work after each phase was completed throughout the entire process.  And, it turned out that he knew more about insurance laws and what they are required to cover than the agent assigned to my claim and got everything covered.  He keeps excellent paper trail and records he goes over with you line by line.  It has taken six months to complete all work due to personal delays, insurance delays and some weather, but finally all done.  We could not be happier with his kindness and detailed service and the same from all of his three crews.  I will recommend this company to do any and all roofing, construction and painting work for someone that wants their repairs done with excellent results.

The service was top notch. The knowledge and expertise and ability of the workman was exceptional…read more They do an incredible job. Great place

Work was good. Dealing with AI when calling was a pain. when you get an estimate be sure to read…read morethe fine print. Charged an extra $119 for a useless warranty. Cost close to $500 to replace two 8x10 pieces of glass.