My installers were over the top. They were organized, hard working and VERY respectful…read more Very pleased with the outcome. The windows look great.

I had a terrible experience. I paid for a door in May 2025 costing $2850. The door was not…read morereceived until August 2025 and the company couldn't get the door installed until September 2025. I waited a lengthy time only for the door to have major imperfections. Scratches were on the door and the panel was scared up. It did not look like it was worth the cost. The door came with a battery powered keypad and a key turn lock that had only one key that did not work with the lock. I went back and forth trying to reach Don, which was a waste of time because he didn't answer my phone calls and office personnel didn't answer but when I inquired about getting the door, responses were super fast and everyone was very pleasant. Don only started responding to me when I spoke to Bruce about him avoiding my calls. Don responded with nothing but excuses. We went back and forth for weeks about getting touch up paint and keys to fit the door and I still didn't get a remedy. I had the worst experience ever. I would caution anyone using The Window Source. What you pay for might not be what you get and there are extensive wait times. Customer service is not great. I will say Bruce was nice and empathetic. The good thing that came out of this ordeal was I got my money back after requesting it. Nothing could be disputed and Don knew the door and my experience were a flop and bad business.

We have needed a new entry door for about 5 years. Finally bit the bullet and called Maclin! So…read moreglad I did !!! Not only are they punctual, reliable, but the door was ready and delivered on time, and the communication was great. That matters when both of us work and schedules can be crazy. Our new front door is BEAUTIFUL !!! It adds a whole new updates element to our house .

We bought a front door that was over $4000.00. When they brought it to our house, it was the wrong…read moredoor. It was full open glass, and the one I ordered only the top part was glass. I felt bad for them and let them go ahead and install it (didn't even offer a discount on their mistake by the way) Wow, I made a big mistake! Not only has the glass warped over the past year, but the door latch broke a few months after they installed the door. They replaced it. I called again because it had broken again and was rudely told that my warranty had been out for two weeks and they would charge me almost $200 to replace a five dollar latch. You would think after spending $4000 and my aunt had recommended them and she had spent $10,000 on her doors, that they would come out and replace that latch for no charge since it was their faulty merchandise. The Customer Service is not there with Macklin doors. If I could do it all over again, I would have NEVER ordered from them! My aunt is appalled that I was treated in this way and we have both decided to never give a recommendation for this company and their doors again. Whomever is in charge of their customer service is doing a dismal job and they need to be let go. They were willing to lose us and others as customers over a cheap four dollar lock AFTER I had accepted the wrong door in order for them not to lose money!!! The glass will always warp and there's only a one year guarantee on that, the latches constantly break because they are using cheaper locks now to save themselves money. The chances of you getting the wrong door delivery is great. The Customer Service there is lacking in every aspect of what Customer Service should be!

My 70-year-old home was in huge need of repairs and updates: new roof, replacement of rotting wood…read morebehind all of the gutters, replacement of siding that refused to accept one more layer of paint. Thanks to Same Day, it now looks like a completely different house! The work was done very well, and the crew was great. Highly recommend!

I welcomed contact from the new management at Lucious Complete Roofing, who expeditiously reached…read moreout to me years past my contract's installation labor warranty. Thanks Anthony for sending Danny out this morning to look over the roofing issues mentioned by two others. He said they would correct anything that was not within roofing parameters. Danny provided his findings to me in layman's terms that I really did appreciate & will utilize this information in my future roofing endeavors.

Absolutely terrible!! They take no pride in what they do and wanted to over charge for a job that…read moreis no good. No calls from management and even have holes in the wall. Take your money else where. These people DO NOT CARE!!!!!!!. 5500 down the drain!! :(

T&P recently rebuilt the front porch of my home and did an excellent job. Their pricing was fair…read moreand transparent, which I really appreciated after getting a quote for 3x as much. KC explained what needed to be done and worked hard with her crew to get the job done in 2 days. She also checked in after it was completed to make sure I was happy with the work, and on me personally because I broke my ankle in the midst of getting the build scheduled. They even sent Edible Arrangements to wish me a speedy recovery! I will gladly work with them again for my next home project.

From the owner: At T&P Renovations, we are a locally owned and family Operated full-service Home Renovation…read morecompany. Our team collectively has over 30 years' experience serving the Greater Metro Memphis and all surrounding areas. Inside and out, we are your One Stop Shop for all your Renovation needs. From Roofing to Remodeling we have you covered, and your 100% Satisfaction is Guaranteed! Call for a free quote today!

After deciding to do new windows we ended up getting 9 quotes. That was far more quotes than I…read morewanted to get, but I was repeatedly unimpressed with the knowledge of the sales people and the products they were offering. That all ended when Bill from Memphis Weather Proof showed up. Bill knew his product well. His sales pitch was very low key. We checked several references he provided near by, and drove by the homes to see the work. Everyone raved about Bill and his installer Kevin. Bill also didn't want any money up front (this varies with the size and type of the job), which was a huge confidence booster. Windows came in on schedule and Kevin was able to get to our job a day or two later. Kevin does all the installation work himself which is both good and bad. It's good because he's a hard worker and does a very nice job. It's bad because it makes the whole job take a while since only one man is doing the work. Best of all, with the new windows the house already feels better and I can see a reduction in energy use on my home energy monitor. The windows have been a huge improvement.

I have used Memphis Weatherproof twice at my home, they did my storm windows when I first moved in…read more5 years ago and again, this past month, I had all new double-pane windows put in. Bill is very accommodating, in general, and very knowledgeable when it comes to his products. The windows are of the highest quality and they are a beautiful and energy efficient addition to my home. Kevin is the window installer and he has done an amazing job! I cant' believe he does all the work himself and he gets it done quickly. I had 11 windows to install and he got the majority of them done in one day. We had some inclement weather which delayed installation a bit but Kevin is most impressive when it comes to getting the old windows out and the new ones in. Overall, I couldn't be more complementary of Memphis Weatherproof and I would highly recommend them.

We had a tub to shower conversion done on Monday. The installers were very courteous and very…read moreconscientious. They started at 8:30 am and were completely finished by 8:30 pm. They did exactly what we asked, and we are more than satisfied with the results.We love our new shower so much!!! It was not cheap by any means, but it is well worth the cost.

Service Requested/No response…read more I've called multiple times over the past three weeks (at least 5-6) to request someone come out to give an estimate on a sunroom. Each time I left my name and number. I also filled out the form on their website to request a consultation. I finally spoke to one guy who requested I take pictures of my backyard to send to him which I did. And then I never heard back again. He never called me back which is odd. I'm not sure if they are short staffed or unorganized but it should not take multiple calls over and over to get someone to come out. At this point we will use another contractor as this is probably an indicator of how they do business. Unresponsive to customers.

I will try to keep this brief, but I just cannot say enough good things about this company, the…read moreowner Barry, and the craftsman Jose that they sent to our house (who is Italian/South American and speaks perfect English). We are renting a house, and my husband recently threw a rock (with the lawn mower), at the side door which has a large, wood-latticed window in it and cracked it to pieces. To replace the door would have cost $1800, so I went in search of someone who could replace the double-paned window on Facebook. Glass Doctor had the highest reviews, so I sent a message not really expecting to hear back soon because it was late in the evening on a weekend. However, Barry responded to my inquiry almost immediately and we set up a time for him to come out and look at it. He came out the following Monday and was himself so joyful and sweet. He surveyed the damage and assessed the ability to replace the window and determined that it could be done. We were forewarned that it would be costly and difficult (which it was, but still cheaper than a new door). He ordered the window, which took about two weeks to come in, then scheduled a time for Jose to come out and fix it. Jose came to the house perfectly within the time frame given, and wearing a mask as I requested. He immediately got to work and, bless him, although he was sweltering in the summer heat he didn't even take a break. He was so very pleasant and polite and struck up a conversation with my husband about Italy and my husband even got to practice a little of his Italian. Bottom line, Jose essentially REBUILT the wood lattice on the door and reinstalled the window so well that you can not even tell anything ever happened. I'm beyond impressed by the professionalism, kindness and attentiveness of everyone with whom I dealt at Glass Doctor of Memphis and I can not recommend them highly enough. If you need complicated (or uncomplicated) glass work done, call Barry and ask for Jose!

This has been a nightmare! In August, they came and measured…read moremy storm door to replace the glass. They required a deposit ($330) to do the job. I charged it to my credit card, however I never received a receipt or copy of the quote. Ten days later, after requesting this 4 times to their ai assistant, I was told the glass would be delivered soon. They finally came out, but the glass had not been measured properly. Never heard back until 3 weeks later. Now, they're telling me it's been delayed because they entered my order incorrectly. It's now October, and still no delivery!