My wife and I were not happy with the product or service that we received in the very beginning we…read morereached out to management and after some time we received a group that came out and took care of us and the issue Dean and his crew came in and after they got finished cussing and fussing about how bad the job was they completed the work and everything looks great my wife states that she wished we would have had them from the very beginning. Even though everything did not turn out the way I wanted to from the very beginning, I can appreciate the fact that we were able to get the situation taken care of and my wife is now happy. Thanks Dean, Ian, and Cody your assistance concerning this cluster f... of an installation. You are greatly appreciated.

Memphis Buyer Beware!!!!…read more These folks are so good at a sales presentation but that is the only thing they are good at. Lying. I was sold a picture window and was asked to review this company and give it 5 stars in order to get my discount. So I did. And how wrong I was for doing this. 3-26-2018 My window has a hole in the wood and I needed my windows replaced before it started getting hot. I purchased the window and made a 50% deposit. The sales rep Keron, promised me 4-5 weeks before installation would happen. We agreed on this. That was the last communication I have had "from" this company. A week later I called to ask when the appointment to take proper measurements would happen. At that point they scheduled it with me. To be honest, I do not think they would have called to schedule this appointment for my measurements without me calling first. So the guy called at the last minute the day of my appointment and told me it would have to be the next day and asked if I could accommodate him since he had to ride down to Mississippi and it would be easier on him if I would meet him at a less convenient time for me. I agreed. He came and he came without knowledge of what was actually sold and what was going to be done inside the wall with rebuilding the wood. I waited 5 weeks from the sale of the window and made a call on the Thursday prior to 6 weeks. 5-9-2019 A man answered and told me that he saw my window was on a truck and is being shipped. It would be in the following week. I waited until the following Thursday and still no call. 5-16-2019 So I called. A lady named Mabel answered and started to explain that there is no way this window could ever be ready in 5 weeks. She then went into an explanation about the color process and that the windows with color always take 10-12 weeks and so on!!! I abruptly interrupted her and told me none of that means anything to me because our deal was for 4-5 weeks and I needed this done before the hot weather hit. She then explained to me that she had to tell the salesmen to quit telling people that color windows would be 4-5 weeks. It had been an internal issue. I then asked her why would the man tell me that he saw my window was on a truck due to ship?!? She responded that he couldn't have told me, which I quickly interrupted her again and told her this happened and how did it happen. She then explained that this guy was new and didn't know how to read the codes on the paper. I told her let's just cancel this and refund my deposit. She told me I would have to speak with the sales manager, so I asked for his number. I was told his number is private and they do not give that out but she would have him call me. That was at 9:00am. 5-16-2018 At 3:30 I called back and went to their answering machine so I had to call corporate who transferred me down and they answered. I asked why I hadn't received a call. Mable said he had tried and left me a voicemail. Of course you know cell phones, they ID all calls and I had no missed calls or voicemails. So I asked her to have someone higher up that the sales manager to call me. She gave me two names, Jason Edwards or Bob Eatron (spelled wrong) and assured me that one of them would call me back They did not call, nor did I receive a call from anyone on Friday 5-17-2019 either. Nothing like service after the sale HA. So Saturday 5-18-2019, I called the national appointment line and they were helpful i But nobody was in the office and she would have the lady over operations in the Corporate office, call the Memphis office and make someone call me back. Strange that this happens a lot. I do not trust the local operations and their poor service and lies have convinced me that Champion Windows is not the company I want in my home. I called American Express and complained about the company and started the process of negating the transaction. I'm absolutely shocked that after such a good sales presentation, this company just crapped on me and then lied and continued to lie to me and never bothered to call, not even once after the sale. I don't care how good the window may be, with lousy service and misrepresentation, I fear they are selling crap. I'm guessing you can read the other reviews on Yelp and see that these folks have a horrible track record. It hurts worse when you think you found a company you can trust and then later find out it was all lies and they hide like cowards and won't address the problems. They just want to sell and make money and do not care about the consumer. That reminds me of the story my sales rep was telling me about someone trashing them on a review before they had had a chance to address the problem. Well, if they have called and have been ignored and not called back like Champions Windows Memphis has done to me, and hid from addressing problems, I would say their trashing of Champion Windows was valid.

I ordered two (2) security doors from American Window and Door built to unique specifications. I…read moree-mailed dimensions of the doors and subsequently faxed a measured diagram of the doors to Kevin Croon, owner, validating the original e-mailed measurements, which he gratefully acknowledged and subsequently admitted ignoring.1 Croon also admitted he did NOT check the doors "as built" against my specifications.2 As a result, neither door conformed to specifications and one (1) door conflicted with the existing rear exterior door and required extensive modification, at significant cost, to the existing rear exterior door. Croon offered a myriad of fixes, after the fact, all involving effort and/or cost to me regarding an installation 265 miles away. In my opinion, Croon became defensive, aggressive, and implied veiled threats. I spent an inordinate amount of time trying to work with Croon to explain the error was in the manufacture of the door not to specifications, not the supplied measurements, to no avail. I offered to provide measured photos in order for him to seek an adjustment with his manufacturer but he seemed uninterested in any option other than attempting to lay the blame on the measurements that he admittedly ignored and did not check post manufacture. Croon, in his refusal or inability to accept or understand the measurements were not in error or conflict, seemed to want to act as attorney, judge, and jury and assign liability without availing himself of the judicial system and referred this disputed debt to a collection agency after being advised this was a disputed debt. I suspect had Croon applied just a small portion of the energy he exerted in aggressive posturing there would not have been a conflict of the hardware. 1. "Had I looked closely at your fax, I would have pointed out the error..." Croon, E-mail, September 20, 2014, 1:41 PM. 2. "We normally unbox and check every door before they go out for installation but we opted not to do that considering that you had to transport them so far." Croon, E-mail, September 7, 2014, 1:20 PM

American Screen & Door Co., Inc. sold us our screen enclosure and we absolutely love it!!read more

Efrain and his crew never finished the job at my house. They started the work on my sunroom. They…read morelaid the concrete which was a horrible job, the concrete is uneven, and very sloppy. He put the windows in, but didn't finish putting in all the parts to the windows. He said he would bring the parts for the windows and as of today he is now ignoring my calls. When walking on my floor there is a drop due to the uneven foundation. The concrete foundation is an extremely sloppy job with excess concrete in my grass and on the foundation. He destroyed my gutter work on my house. The electrical work was not correct, he lied about having a permit pulled. I called and it was never pulled. I had to hired my own electrician to fix that messed up job. With all those issues, I had to basically start the entire job over and lost approximately $10,000 on the start of a very sloppy job.

Mr. Juarez owner of Construction Pros was unprofessional,  unresponsive,  showed poor…read morecraftsmanship, and exibited predatory practices when he was hired by my elderly mother to complete concrete work by repaving of her driveway. Mr. Juarez first encounter with my mother was the 04 Jun 21, he charged $14,469.00. He was paid $6500.00 up front by my mother per the invoice provided. It has taken him approximately 3 months and the driveway is unfinished and is already cracking and falling apart. He requested several payments from my mother during this time stating that he needed to pay his workers. In all my mother has given him over 12,000.00 to date. During the course my mom and I texted and  called trying to reach Mr Juarez to see when he was going to complete the work.  When he did show up he requested more money from my mother each time. On 31 Aug 2021, he contacted my mother and said he wanted to speak with her and I knew he was going to ask for more money and guess what he did,but this time I was there ( he was unaware that I was standing just a few feet away)and heard the predatory tactics of Mr. Juarez requesting more money for a treach he had dug beside the driveway a week prior. He did not get permission from my mother prior and now he is asking for more money. At this point I severed all ties with Mr.Juarez and have hired another contractor to re-do what he was paid for. I will be seeking legal counsel against Mr.Juarez.

My neighbor used them on their garage floor and it looked great. Called them up and they came this…read moreweek. Arrived at 7 to sand the floor and laid down the speckled floor. Waited two hours to scrape up the loose pieces and then epoxied the last layer. Able to walk on it after a few hours but will be able to drive on it Sunday.

If ever you need to freshen up the decking around your in-ground pool ...repairs, painting with…read morecool deck , etc. I would recommend Surfacescapes. I called to inquire and shortly after, they came for a site visit. Measured and responded with an estimate in no time. While the others I called took longer, and I had to call them back for an estimate. Some choose the cheapest quotes...well you get what you pay for. Surfacescapes started on my decking and only took a couple days to do the job . The owner is hands on and his workers are pretty thorough. Prompt responses on all questions and concerns. If you need work on decking...call Surfacescapes.

They were great. Great work. Easy to work with. Stayed on budget. Clean work. Very professional. I…read morehighly recommend.

Isma did a fantastic job for our HOA and got all 1210 feet of cedar fence ,cap and trim plus 740…read morefeet of pine fencing done and helped us to stay in budget with different options to ensure we stayed on budget and in compliance with all local laws and even had 811 tickets turned in to ensure no utilities were disrupted! We have added them to our list to use again and also several neighbours have used them with great recommendations! Worth the wait when you get quality work! Thanks !!

LP Gutters installed new gutters at our house yesterday. They did a fantastic job and the new,…read moreseamless gutters look fabulous! Thank you for a job well done! We will recommend you to all our friends and family!

From the owner: Specializing in: - Gutters & Downspoutsread more

My installers were over the top. They were organized, hard working and VERY respectful…read more Very pleased with the outcome. The windows look great.

I had a terrible experience. I paid for a door in May 2025 costing $2850. The door was not…read morereceived until August 2025 and the company couldn't get the door installed until September 2025. I waited a lengthy time only for the door to have major imperfections. Scratches were on the door and the panel was scared up. It did not look like it was worth the cost. The door came with a battery powered keypad and a key turn lock that had only one key that did not work with the lock. I went back and forth trying to reach Don, which was a waste of time because he didn't answer my phone calls and office personnel didn't answer but when I inquired about getting the door, responses were super fast and everyone was very pleasant. Don only started responding to me when I spoke to Bruce about him avoiding my calls. Don responded with nothing but excuses. We went back and forth for weeks about getting touch up paint and keys to fit the door and I still didn't get a remedy. I had the worst experience ever. I would caution anyone using The Window Source. What you pay for might not be what you get and there are extensive wait times. Customer service is not great. I will say Bruce was nice and empathetic. The good thing that came out of this ordeal was I got my money back after requesting it. Nothing could be disputed and Don knew the door and my experience were a flop and bad business.