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    Ultimate Windows & Doors

    4.4 (7 reviews)
    Open 9:00 am - 5:00 AM (Next day)

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    Response time

    1 day

    Response rate

    100%

    Services - Ultimate Windows & Doors

    Door installation

    Window installation

    Window replacement

    1 More Service

    Window replacement services

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    4 years ago

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    Paul O.

    Thanks Glenn! You're the best!

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    5 years ago

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    5 years ago

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    5 years ago

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    7 years ago

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    Paul O.

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    5 years ago

    I highly recommend Ultimate Windows and Doors. Great location with good customer service. They follow up and have a good installation crew.

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    Paul O.

    Thank you so much Kathy! It was a pleasure!

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    8 years ago

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    The Window Source

    The Window Source

    (8 reviews)

    I had a terrible experience. I paid for a door in May 2025 costing $2850. The door was not…read morereceived until August 2025 and the company couldn't get the door installed until September 2025. I waited a lengthy time only for the door to have major imperfections. Scratches were on the door and the panel was scared up. It did not look like it was worth the cost. The door came with a battery powered keypad and a key turn lock that had only one key that did not work with the lock. I went back and forth trying to reach Don, which was a waste of time because he didn't answer my phone calls and office personnel didn't answer but when I inquired about getting the door, responses were super fast and everyone was very pleasant. Don only started responding to me when I spoke to Bruce about him avoiding my calls. Don responded with nothing but excuses. We went back and forth for weeks about getting touch up paint and keys to fit the door and I still didn't get a remedy. I had the worst experience ever. I would caution anyone using The Window Source. What you pay for might not be what you get and there are extensive wait times. Customer service is not great. I will say Bruce was nice and empathetic. The good thing that came out of this ordeal was I got my money back after requesting it. Nothing could be disputed and Don knew the door and my experience were a flop and bad business.

    My installers were over the top. They were organized, hard working and VERY respectful…read more Very pleased with the outcome. The windows look great.

    The Glass Guru of Memphis

    The Glass Guru of Memphis

    (4 reviews)

    We were supposed to get an estimate on replacing mirrors in our bathrooms. We set a date and time…read moreof three o'clock on a Thursday. On Wednesday we got a call asking if we would be home at the time scheduled, which we said yes. Thursday three o'clock the person wasn't there. About 10 after my wife called and they said they were running behind (could have given us a courtesy call to let us know) , technician call with an attitude saying he was three minutes out. When he got there my wife had some new shoe covers she asked him to put on, as we do with anyone who comes to our home for estimates or to do work and they do with no questions asked. Technician said he had his own which he did, but he had been using the same ones all day, so my wife again asked if he would use the new ones, he refused and asked if it was a safety issue, my wife said no, but if he was not comfortable with the request maybe he should leave, so he said he felt uncomfortable and left. My wife called the office to speak to a supervisor and he answered the phone. I asked to speak with him to ask him what was the issue of using our shoe covers, and he said that well maybe we thought his pants or shirt might not be clean so he felt it would be better that he leave. I explained that people come to our home to do work and while doing the work their pants or shirt may get sweaty or dirty and that was not an issue, its just that walking around on different surfaces with your shoes you don't know what you're picking up on your feet, but if that's how you feel well ok. Others may have had good experiences with them, but we could not even get an estimate, I would not recommend them to anyone.

    UPDATE: it has been 8 days now and I have not heard from anyone at this company. He was able to…read moregive me a couple of prices during the visit but he said he had to get back to me on the total job. I could follow up but then will I have to continue to follow up throughout the project? Basically I feel my time was wasted. I found a brochure for The Glass Guru and gave them a call. When the rep got to my house he started talking about this huge fixed window (picture window) like he knew all about it, which confused me. He informed me he had come out before and treated the window we were talking about, which explains how I came across their brochure. The previous owners spent $370 to try a treatment that will unfog a window. (Little holes are drilled in the corners of the glass and solutions are sprayed in between the panes.) He said that treatment has a warranty and he could try the treatment again at no cost to me. That was a pleasant surprise! But on top of that, he said since the treatment didn't work (and he said it's possibly the fault of the technician vs the treatment itself) that I could get the cost of the treatment discounted off of replacing the window-whether it be just replacing the glass or the entire window. The treatment he was describing is unlike anything I've ever heard of and I bet a lot of people would try that before going full on into costly replacements. My rep was very professional on the phone and in person and called when he was on his way. I could tell he is passionate with his work. I'm really glad I called them because other companies just want to give you a quote for new replacement windows and that's it. He gave me detailed explanations of multiple options, broke down how things work into layman's terms and I'm waiting to hear back with a quote.

    Renewal by Andersen of Greater Memphis - Our beautiful window before Andersen replaced it w/crap for $$$.

    Renewal by Andersen of Greater Memphis

    (4 reviews)

    Last July we wanted to replace 1 window in our home that was broken and a representative from…read moreRenewal by Andersen came out, so we decided to get a quote on other windows in our home that didn't need replacement but we wanted to consider replacing beautiful windows that didn't open on our first floor. The salesman did an excellent job. He said it would take 6 months to get our windows. Six months came and went and in the 8th month we finally heard from Andersen. We had a couple of conversations with their staff who were rude and unprofessional while trying to schedule our windows to be installed. The day they came out I had requested prior that they contact me at least a half an hour before so that I wouldn't waste my entire day waiting for them. Not only did they not call, but they arrived an hour late, with no apology, or consideration for my time. Their excuse when I asked was that they had some issue with getting their supplies in the truck to transport them. They installed the windows and overall the installation went well. However, the beautiful window that we had in the front of our home was replaced with almost a foot of black material taking away a considerable amount of the glass that we had previously because they claimed they had to use two windows to create the look that we previously had. So much for custom windows! I was furious and immediately contacted them and expressed that I hated the window and they needed to replace it. After many text and calls. they claimed that they were working on it. To date, we still have not heard back from them and this happened back in March. I also reached out to the CEO of the company, who I know received my email, but chose not to respond. I would never do business with this company again. We made an investment in our home and generous investment with Renewal by Andersen to the tune of over 20K and all they've done is ignore us and give us an eye sore window that has ruined our curb appeal, and aesthetic of our home. Never again!

    During the sales pitch, they will use anchor pricing (percentage discounts are meaningless), Waiver…read moreof Rights (no Class Action protections and hello Arbitration), and their warranty exclusions include "Acts of God", "Accidents", and "Normal wear and tear". Triple the price for all the hassle. I'm concerned if they even honor the 4 Day Cancellation policy.

    Ultimate Windows & Doors - windowsinstallation - Updated May 2026

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