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BMW Property Services

5.0 (1 review)
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1 year ago

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Melissa J.

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Mitch Wright Plumbing, Heating, & Air - Mitch Wright Plumbing, Heating, and Air

Mitch Wright Plumbing, Heating, & Air

(40 reviews)

I am a long time customer of Mitch Wright Plumbing, Heating and Air, and have had the club contract…read morefor just as many years. During this great winter freeze of 2018, one of the control valves on my tankless water heater apparently had been leaking for some time, and finally iced over on last Wednesday, causing one of the on/off levers on the hot water separation tube to ice over and knock the lever out of its socket, which caused a perpetual leak from the hot water tube. The technician came in record time to assess my problem and determined that the valve kit needed to be replaced. As a precautionary measure, he suggested replacing the cold water tube valve kits as well, which was a great idea. The tech. checked his Job "price book" and determined that my job would cost $600.00, but since I was a club member, I would get a discount. He did not have the kits and had to return to his office to make the order; thus, he came back on the next morning to complete the job. I have to admit, the job is excellent, but the cost was something I did not expect, but I needed the repair so that I could have hot water. I have American Home Sheild, but they do not handle the tankless water heater issues, so I did not call them for the service. As I was in a tight situation by not having hot water, I did not have time to search for other bids for the job. I can never complain about the workmanship of Mr. Wright's Plummers and Electricians, but the cost was a bit excessive. On a side note; maybe the large amount included the cost of the five-year warranty on the parts. Just my thoughts on that.

Called this morning because of a water leak and Reno was here before noon to fix it. Cost was…read moreworth the trouble it was to find the leak. The leak was fixed and I am very pleased with the service and employees were very friendly and helpful!!!

Aire Serv of Desoto County

Aire Serv of Desoto County

(6 reviews)

I truly love this company. They've helped us with our A/C twice now and we've been very happy. The…read moreonly reason they didn't get five stars is that the worker tracked mud through our home all over our carpet. We thought we might have to get it professionally cleaned it was so bad. Please please wear protective covering on your shoes if you're going to be in and out when it's been raining. Other than that, I'd recommend them to anyone. Their work is just great.

I used Airserve before in a different home, I had problem with the service then. I was getting a…read morenew unit and the guys who were putting the unit never showed,or so I thought. I call to find out where they are since I have to take time off of work to wait around. We'll, they saw a town truck in front of my house and instead of calling they just left. Leaving me to chase them down to get them to come back that day not reschedule like Airserve wanted. Now on to the new house, try try again I hoping that maybe it was a one time issue. NOPE!!! I have them come to look at the houses unit. Well I get call about how the unit is on terrible shape. I can "fix" it for $800 or replace it for like $6,000. I ask them to please wait and trust that they will send me quotes. Wrong again the service guy goes behind my back scares my elder mother into thinking that the unit needs to be fixed ASAP. So they STEAL $800, from my mother. I look up what they did and talk to my friend who does HVAC the parts he replaced were $50 for both. How do we get $800. Also, Im the home owners if I tell you NOT to do something you dont prey on the elder to rob them of their money. I call to talk to someone, I miss the call because Im working, try to return the call and NEVER heard back. Very upset, I also asked to cancel my membership because thats BS supposed to get discount on service, yeah they dont discount anything. They still taking the monthly fee out, this company just loves to rob people.

Choate's Air Conditioning, Heating, Plumbing And Electrical - Choate's HVAC and Plumbing, for 60+ years serving the midsouth.

Choate's Air Conditioning, Heating, Plumbing And Electrical

(91 reviews)

In a previous review, I gave Choate's a one star review. Jason from the company asked me to contact…read morehim, and I did. We discussed the price issue, and he was very gracious. We arrived at a compromise that satisfied both of us. Therefore, I'm now giving Choate's a five star review.

I received a postcard in the mail from Choate's advertising a free tune-up for my furnaces before…read morethe heating season started. I called the number on the card and the next day a technician came to my house and proceeded to check out the heating systems very thoroughly, When he asked for payment, I handed him the card and told him the work was supposed to be free. He said that the company would not honor the card, so I got a statement and a bill in my e-mail. I protested via a letter e-mailed back to the company, to no avail. So I took the next step of tendering a complaint to the Better Business Bureau (bbb.org). That got some results: an employee of the company called me and apologized for their mistake, then sent me a revised billing statement saying that I did not owe them any money. Although Choate's was the company which installed all of my current HVAC systems and water heater under the previous owner, this is the second time I have had problems with this company. The first time was over my request for a quote for the installation of a gas line to the kitchen cooktop. Be careful when you deal with Choate's. They make mistakes on the first installation so they can come back and correct them later (and charge you for the correction).

BMW Property Services - handyman - Updated November 2026

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