Dave has done a great job helping retrieve data from a dead cpu and helped with recommendations on…read morenew hardware and back up options to keep our personal data accessible. Friendly service and great local resource!

From the owner: We provide Computer Consulting, Training, Technology Buying Guidance, Nonprofit Tech Assistance,…read moreData Recovery/Transfer and Cut the Cord Streaming Consulting and Services.

I had a great experience this week with RGB. In the midst…read moreof a stressful week, with most businesses closed, my hard drive of my computer failed. I called Bob and he set me up with a new hard drive and moved all of my old data to the new hard drive. He called and gave me regular updates. I was really impressed and would highly recommend using this business.

Knowledgeable. Efficient. Reasonable rates. Friendly service I highly recommend this businessread more

You name it, you got it!! Service, quality and Value!!…read more Served by the nicest, down to earth guys, ( they don't look or act stuffy like those tech repair stores that are crunchy in 2 ways!!

I went there they barely looked at my device and said they couldn't fix it if you have an iPad 10…read moreor 10 pro don't go there it's not worth it. They said it would cost 1000$ to fix it when the pice costs 25$ on Amazon

I'd taken my external hard drive into a local computer shop (Newport County Computer) and was told…read morethat the data on it was not recoverable. After doing a little research, I decided to call a few other computer shops. Russ at First in Service was incredibly friendly, thorough, and helpful in explaining his recovery process while also explaining that there was no guarantee that he could recover the data. I decided it would be worth the 25 mile drive to have Russ look at it. He called a few hours later, shortly before closing on a Friday just to say, "I wanted you to be able to enjoy your weekend knowing that it looks like I can successfully recover everything." A few days later, he had copied all my data onto a new hard drive that is working perfectly. If I run into any computer problems in the future, Russ will be the first person I call!

From 1st impression, through end of 1st service request, and multiple stops since, w/ Russ, I felt…read morewell informed, and, in good hands. The service request executed each time, on multiple different laptops, across multiple years, mirrored one of the range of possibilities - and timelines for each possibility - laid out after his initial hands on assessment. Service is well priced and billing for services rendered always aligned with what was quoted for that service and any necessary replacement. Beyond all that, there's the trust & peace of mind you feel that you're dealing w a straight up good dude, who will treat you right. Can be tough to get that in this space, and similar, like a good car mechanic. On my way to Russ, I travel by quite a few service providers, large and small, on my way from southern RI to Swansea I'd not take my laptops anywhere else. Absolutely "First in Service".

Just moved to Cohasset and someone referred me to Tony Graziano and his team for trash removal-…read moreDelivery and pick up is as scheduled and he is great to work with and his prices are the best I have found. I highly recommend. Thank you Tony !

BEWARE-especially females of this behavior exhibited by "the owner of the company". I have this…read moreconversation on audio recording for anyone who doubts. I became a new customer in January of 2023 to support more local business in my town. The last few weeks have been challenging for the company with major mechanical issues for the trucks. Add on top of it the weather and it has been a recipe for delays and trash pile ups. I was understanding of it and simply wanted to have updates on when I should be putting my trash out. What the owner may not understand is that I spent two separate days picking up trash and recycling all over my yard because I put the garbage out to the curb and it blew all over in the wind and rain. Then I called to let them know that I was going to move the cans near the garage close to house to try and avoid the trash from blowing everywhere. This week routes again were delayed and it had been terrible wind and below zero temps. I have been polite in my requests and called/emailed yesterday evening without a response. Again, I called this morning simply to ask if I should put the cans out to the curb because I wasn't sure with the delays if they had made it to my. No answer. Then I got a phone call back-apparently the owner of the company screaming and berating me for calling 6 times a day (not true). He yelled, ITS TOO EARLY FOR THIS. WE DONT NEED NEW CUSTOMERS LIKE YOU! I WAS QUIET BEFORE BUT NOW YOURE MAKING ME ANGRY. He was on speaker and the entire conversation was witnessed and recorded because I have WiFi devices that pick up and record sound/activity (I do have this conversation on audio record). I have NEVER in my life been treated this way by someone that I am paying for a service. It is very upsetting to me that this happened. If this conversation had taken place in person, I would have been fearful for my safety. I asked him his name...I AM THE OWNER PF THE COMPANY. He ended his tirade with "KEEP YOUR TRASH CANS IM TAKING YOU OFF THE LIST AND REFUNDING YOUR MONEY". And he hung up on me. I would caution anyone to use a company like Graziano who manages their business by verbally assaulting their paying customers. Again, I would have felt unsafe if this tirade had happened in person.

Great experience with Mass IT Pro Solution. They removed viruses from my computer, secured my…read moreaccounts after I was hacked, and set up 2-step authentication. The tech explained how to stay safe online with personal and credit card information and checked for remote access tools and unwanted apps. They also offer affordable managed antivirus which is a big plus. The technician went above and beyond by fixing my wireless printer that kept losing connection and it has worked perfectly for over a month now. Very professional, trustworthy, and highly recommended. I would definitely use them again.

Issues with Slow computer and WiFi coverage in home tech was Very Knowledgeable, and Professional…read moreand good problem solvers. Will definitely recommend to others

Friendly, helpful service. Delivered and picked up as scheduled. Wonderful advice about size and…read moreweight. Highly recommend!

Graham Waste is officially gone. The Jetaway/Starwaste service has taken an immediate downturn…read moreand we are thrilled to be switching. Arbitrarily not coming up barrels or recycling. Increasing pricing. Confusing communications. This is trash pickup. We aren't splitting the atom here. Drag barrels to the street, pick barrels up. How do you find a way to mess that up. They do and it's sad. And they do it with poor attitude in customer service along with increasing prices. It's sad. The Graham team used to go above and beyond. They truly cared. Once on a snow day they WALKED into our neighborhood to get our barrels because it was snowed in. Now, they barely slow down the truck. Sad to see a local business fail its customers.

Allan is a great person to work with, and he is very knowledgeable about computer issues. I had a…read morecracked screen and a broken top cover on my laptop. Allan quickly responded to my request for help, outlining a couple of approaches. He found a similar model to mine and gave me very reasonable prices for the options. Due to my slow response, the similar computer was no longer available when I checked it out, so I decided to buy a new laptop. However, if I ever have a computer problem in the future, Allan will be the first person I will call. Ken M.

Sorry this review is so late but anyhow here it is Dropped…read moreoff my laptop with Allan last April because it was responding slowly and generally was a drag to use.. Allan installed a SS hard drive as well as cleaned up all other functions and loaded a malware killing program.. The thing is a rocket ship ! My lap top operates faster and better than new I found Allan to be honest, professional, knowledgeable and reasonable I would not hesitate to use his service again or to fully recommend him to any Five Star Service

My phone started having connection / charging problems. An error message would appear no matter…read morewhich cable I used. My choice was repair or replace. I did not want to go through the hassle of changing phones. Fortunately, I found this business, and couldn't be more pleased! Eli was very aware of how much I depend on my phone. He worked carefully and quickly, and even spotted another problem that he took time to fix. All for a very reasonable price. I am extremely pleased with the service provided, and wholeheartedly recommend this business to others.

Excellent recommendations, education and repair work is my device! I am very appreciative of their…read morehelp!

Richard is the utmost professional he knows his job very well I hope to see him again sometime…read moresoon .. Thank you Hello Tech

Worst service ever. They cancelled the first appointment, and like Paul C, I was a fool and…read moreaccepted the rescheduled one. I waited four hours for a no-show. Tried their "customer service." Customer disservice would be a more accurate description. Useless chatbot, finally got a human who tried to gaslight me. And, btw, if you try to call their customer service number, the good news is you'll get a full night's sleep listening to their hold music waiting for somebody to pick up. Just in case I wasn't clear, hell would freeze over before I use HelloTech again!