I had a great experience this week with RGB. In the midst…read moreof a stressful week, with most businesses closed, my hard drive of my computer failed. I called Bob and he set me up with a new hard drive and moved all of my old data to the new hard drive. He called and gave me regular updates. I was really impressed and would highly recommend using this business.

Knowledgeable. Efficient. Reasonable rates. Friendly service I highly recommend this businessread more

Had a really good experience with these guys. Had them on site and they fixed a bunch of issues on…read moremultiple machines. thanks again...

Eric is the best. Helped me fix all of the stupid things that were not working at the office. He…read morecomes to my office sometimes and other times just tunnels in. Helped me figure out that a switch was causing a lot of problems. . Cameras as well. Lots of things that would have taken me forever to figure out. Thank you.

You name it, you got it!! Service, quality and Value!!…read more Served by the nicest, down to earth guys, ( they don't look or act stuffy like those tech repair stores that are crunchy in 2 ways!!

I went there they barely looked at my device and said they couldn't fix it if you have an iPad 10…read moreor 10 pro don't go there it's not worth it. They said it would cost 1000$ to fix it when the pice costs 25$ on Amazon

I'd taken my external hard drive into a local computer shop (Newport County Computer) and was told…read morethat the data on it was not recoverable. After doing a little research, I decided to call a few other computer shops. Russ at First in Service was incredibly friendly, thorough, and helpful in explaining his recovery process while also explaining that there was no guarantee that he could recover the data. I decided it would be worth the 25 mile drive to have Russ look at it. He called a few hours later, shortly before closing on a Friday just to say, "I wanted you to be able to enjoy your weekend knowing that it looks like I can successfully recover everything." A few days later, he had copied all my data onto a new hard drive that is working perfectly. If I run into any computer problems in the future, Russ will be the first person I call!

From 1st impression, through end of 1st service request, and multiple stops since, w/ Russ, I felt…read morewell informed, and, in good hands. The service request executed each time, on multiple different laptops, across multiple years, mirrored one of the range of possibilities - and timelines for each possibility - laid out after his initial hands on assessment. Service is well priced and billing for services rendered always aligned with what was quoted for that service and any necessary replacement. Beyond all that, there's the trust & peace of mind you feel that you're dealing w a straight up good dude, who will treat you right. Can be tough to get that in this space, and similar, like a good car mechanic. On my way to Russ, I travel by quite a few service providers, large and small, on my way from southern RI to Swansea I'd not take my laptops anywhere else. Absolutely "First in Service".

Sorry this review is so late but anyhow here it is Dropped…read moreoff my laptop with Allan last April because it was responding slowly and generally was a drag to use.. Allan installed a SS hard drive as well as cleaned up all other functions and loaded a malware killing program.. The thing is a rocket ship ! My lap top operates faster and better than new I found Allan to be honest, professional, knowledgeable and reasonable I would not hesitate to use his service again or to fully recommend him to any Five Star Service

Allan is a great person to work with, and he is very knowledgeable about computer issues. I had a…read morecracked screen and a broken top cover on my laptop. Allan quickly responded to my request for help, outlining a couple of approaches. He found a similar model to mine and gave me very reasonable prices for the options. Due to my slow response, the similar computer was no longer available when I checked it out, so I decided to buy a new laptop. However, if I ever have a computer problem in the future, Allan will be the first person I will call. Ken M.

I have dealt with computer center of Hanover for many years. I have found them to be excellent and…read morereasonable. I have recommended them to many people.

This was one of the worst experiences I have ever had. When we moved to Scituate, we bought a Dell…read morePC from them, it was pre-owned and I was happy. Then this year the computer just died. While trying to get it back up, I noticed it was a 12 year old preowned and they no longer even made the drivers I needed. We called and they sent someone to pick up our tower and asked them to advise on a newer PC. I got a quote for $599.00 for top of the line PC. They were able to copy my files and install them. I was told I would have a loaded computer with the newest microsoft office ( it turned out to be 2017) and an anti virus, top of the line. It was an anti virus that I had to keep re-installing. Then, I tried to play music on my new computer and there was no internal speaker like I had with my other one. I bought a pair of speakers on Amazon and figured out how to install and enable. Luckily, the store sent a really great guy o deliver and set up my computer for me. It was tricky. The total bill was a bit over $1,000.00 . I asked the owner if he would pay his worker for helping me out and he said he was well paid. Not so fast. I ended up giving him $100.00 myself. The owner is not a nice person and when I said this quote was not even remotely close to what we discussed, he said Fine, I will have my worker unplug and send everything back to the store. Don't do it guys.

So I've downloaded all my family pictures onto a external hard drive without back up. Dummy I know!…read more Anyways Toshiba or Apple couldn't help. Both basically said I might get lucky with the Geek Squad or some other company might be able to recover it. I call SSC & talked with Brian. After he took a look he opened it up found it was a minor problem and sent me home to hook it back up to my mac. Oh my gosh it worked!! Thank you Brian you truly are a genius. Christina