First, Tod repairs hardware as well as software. That is very hard to find these days. He is fast…read moreand he is honest and his charges were extremely reasonable. My laptop was not charging, and it turned out it was a hardware problem, and he tried hard to fix it. When he couldn't, he refunded his charges. I would go back to him in a nanosecond. Highly recommended.

I visited the Good Geeks last week as I could not open my Microsoft Surface laptop. The gentleman…read moresaid I would have to leave me computer which I expected. He asked me what was going on with it. I showed him and he immediately knew what was wrong. Took 10 minutes to fix while I waited. Awesome experience at Good Geeks in Hull!! Highly recommend them.

Dave has done a great job helping retrieve data from a dead cpu and helped with recommendations on…read morenew hardware and back up options to keep our personal data accessible. Friendly service and great local resource!

From the owner: We provide Computer Consulting, Training, Technology Buying Guidance, Nonprofit Tech Assistance,…read moreData Recovery/Transfer and Cut the Cord Streaming Consulting and Services.

The employee who helped me was incredibly rude and unprofessional. I have visited this store…read moremultiple times, and every time I interacted with him, he was disrespectful to both me and my mother. He charged me $300 to replace my phone screen, claiming it was an original part, but it didn't work properly and I ended up having to buy a new phone anyway. What upsets me the most is not the money, but the way customers are treated. His attitude was rude, dismissive, and completely unacceptable for someone working in customer service. I never felt respected or valued as a customer. Based on my experience, I would not recommend this place. Good customer service is essential, and unfortunately, my experience here was very disappointing.

this place sucks paid 175 to fix the back glass not only did I have to bring it back 4 times…read morebecause it wasnt even glued shut my phone started shutting off randomly can't use the Face ID because a laser inside the phone is ruined now he says it's not a service issue my phone Never had any of the issues besides a cracked back and to top it off i have the pink iPhone he put a white back on it and told me it's because my phones old 2 years old so it's not the same color

fixed it in 5 mins!! good service friendly owner. worth the trip for me as I live in Eastonread more

From 1st impression, through end of 1st service request, and multiple stops since, w/ Russ, I felt…read morewell informed, and, in good hands. The service request executed each time, on multiple different laptops, across multiple years, mirrored one of the range of possibilities - and timelines for each possibility - laid out after his initial hands on assessment. Service is well priced and billing for services rendered always aligned with what was quoted for that service and any necessary replacement. Beyond all that, there's the trust & peace of mind you feel that you're dealing w a straight up good dude, who will treat you right. Can be tough to get that in this space, and similar, like a good car mechanic. On my way to Russ, I travel by quite a few service providers, large and small, on my way from southern RI to Swansea I'd not take my laptops anywhere else. Absolutely "First in Service".

Beware. I urge anyone considering this service to carefully…read moreexamine ii's online reviews. I booked a service for 10/4/25 and waited 4 hours for a no show, no call. Like a fool was willing to offer a second chance and rescheduled for 10/5. one hour prior to service was informed of cancellation. I'll find a company that delivers. Beware.

This is a zero star review! A technician confirmed an appointment then calls me 2 minutes later…read moresaying there is a conflict of schedule and tried to reschedule me for a different day. When I called the technician out for confirming the appointment even though there was a scheduled conflict he got defensive, gave me attitude and hung up on me. He then cancelled the appointment on me. Why would they confirm the appointment if he couldn't make it? It doesn't make any sense. I cancelled the service due to my experience and they tried to charge me a $50 cancellation fee. This company is a complete joke. I would never recommend anyone to use this company. Sony the technician you should do better and be more professional. Please stay away from Hellotech!