People talk a lot about giving 110%, which is really stupid. By definition, 100% is everything a…read moreperson or company has to give. Some have more than others. However, what you get compared to what you hope or expect can be way over or under. Expectations and hopes are limitless. In this case, the service was way more than I expected. In fact I can not imagine anything they could have done better. On top of all that, the price was less than a quote I got from my previous HVAC guy and Local HVAC was able to respond faster on a failed A/C system in 90 degree weather.

Matt and his team were great from start to finish. Courteous and prompt. Absolutely recommend them!read more

I have found this Balanced Air to be responsive, reliable and professional. From calling in my…read moreproblem to the repairman that comes out...very happy. being this is a new house to us, I am always asking questions about our systems, and our repairman Jeremy is patient and informative.

They charged me $400 to service my furnace and A/C and told me everything was in working order. A…read moremonth later when I turned on the A/C, the compressor did not work. I called them to ask them to come back and repair it, and asked that they not charge me again for travel time (although I said I would pay for parts and labor) because when they had previously "serviced" it, it was supposedly in working order. "Sorry," said the woman I spoke with, "Other companies may do that, but that's not how we do business." In other words, this company will charge you once to come out and NOT fix your air conditioner, and then they will charge you a SECOND TIME to come back and do it again. What a ripoff!

I was very impressed with the work (clean, methodical and reliable)... They were on time...Caleb…read moreand Andrew were excellent. They wore masks throughout the time here. I would recommend this company highly. Rosemary B.

Good work, nice guys. Did some new construction for us. Then asked them to price out a renovation…read morejob. Prices are not consistent. Recently quoted a price for a oil to gas conversion that was much higher than quoted two months earlier, and much higher than the propane companies. .

We were referred to Dan McIver from a family member and he was a great as they said he would be…read more On time, efficient, knowledgeable and a great price! We are going to use him from now on for all of our HVAC needs.

Excellent initial interaction. The project completed quickly at the best possible price. It would…read morehave worked well, except the wiring got swapped by the electrician person. Finally had it addressed after pictures, temp gun, and patience. Would have given a 5-star otherwise. Overall, I am happy with the mini-split system.

The high efficiency technician Eric and his assistant Timmy provided superlative Technical and…read moreservice quality. They were respectful of the property, informative about our system, and made certain that the job was performed properly. We have used several other vendors and can state with assurance that they are The Benchmark. We would give them a 10 star Yelp if permitted. You will not be disappointed.

Had High Efficiency come to check our AC system. We had purchased the home over a year ago and…read morereally had no idea what shape our unit was in. The Team (headed by Josh) arrived as scheduled. They were very professional and kept us informed of all they did. Our AC passed and we will sign up for regular maintenance.

July 2024 was my 1st annual maintenance for my mini split heat pump. The technician did a thorough…read morecleaning while i watched. He showed me the mold and took the part outdoors to clean and spray with a mold deterant. The technician had to take apart the mini split heat pump in order to access all parts. Knowledge of the equipment is essential and he had it!! Very satisfied with the cleaning.

From the owner: No-Cost Home Energy Assessmentread more

Just had these wonderful pros come out in the freezing cold to unfreeze my pipes and replace my…read moreheat tape It's a very serious thing when your pipes freeze and your at the mercy of a plumber. Because they know you can't be without water and your scared your pipes can burst. Well no plumbers wanted to do n this cor available except Greenlight. They charge nothing to come out and diagnose your issue and tell you what it will take to fix this. Within 20 min they had a price that considering it was a big job to fix was reasonable. Within 1.5 they had my water running and considering all the labor and parts. Thank you for giving me a senior discount and your professionalism. Explain everything along the way and what to do to prevent future problems

We hired Greenlight Home Services. It was an emergency call to replace our old water heater. Josh…read moreand Harry arrived within two hours. They provided a fair price, and within a few hours the mission was accomplished. They are the best plumbers we have ever had! Very kind gentlemen, knowledgeable and kind. For our first time calling upon their services and meeting them first hand, we were left with assurance and praise for these two individuals and Greenlight Home Services. They are now our go to plumbers.

Edgewater Plumbing saved me. Karen and Mike both went above and beyond the call of duty to make it…read morepossible for Mike to come back out asap when the parts were in. They we're both a pleasure to work with. I will call them from now on for any plumbing and hvac concerns. Thank you guys so much. semper fi Sheila

They don't return phones calls , Steve return your phone calls. When someone calls you and leaves…read moreyou voice messages , you should have the decency to return the phone calls!

So on Wednesday, I woke up to find an inch of water on the ground of my basement. Turns out the…read morehouse that I had just moved into had an almost-30 year old forced-water heater/boiler and....just gave out of me. Now, I live in Plymouth, and there really aren't very reputable places in the area that I could go to. I called a couple places, and nobody had anyone available until later in the afternoon. If you've ever had a heating emergency in the dead of winter, I hope you can empathize what I had been feeling. I spoke with Kimberly, who, after talking with the field tech, called me back almost immediately and said that they would be able to make the trek up to Plymouth, where I live, from Sandwich. I...cannot even understand how great this was. She said there wouldn't be an ETA on when they could get up, but it would be soon. The tech showed up less then an hour later. Again, amazing service! Unfortunately, the news was bad, and my boiler was going to need to be replaced. There on site they were able to give me a quote, part information, and the work that would need to be done. The guy, Chris, went through everything with me and let me know exactly WHY it all happened, our options, and how long it might take to fix. Being the dead of winter, we kind of needed to do all of this...stat. So, an hour of descision making, we called them back and gave them the OK for doing the repairs. They got the new boiler in stock the SAME DAY, and told me they would be by in the morning to do the work. Turns out the owner of the company made a house call to do some prep work while I was out, and he was nothing but nice. The work was long and hard, but eventually was finished. They explained everything that came with the new boiler, how to operate it, the warrentee it came with, and that they are just a call away if needed, and I really can't see myself going anywhere else for any kind of heating repair. This business earned the Five Stars I'm giving them. Service, price, punctuality, customer service, and friendliness. Everything.

All Gas installed my new gas furnace approx 5 years ago. No heat 3 weeks ago and I called All Gas…read moreto come out and they identified the problem. 2 Days later I get an email saying they have decided they will not work on my furnace. They mentioned I made a comment they did not like but I feel the real issue is they are too busy so they made up an excuse to drop me as a customer. I was also confused as they stated I did not have a service contract but my tech said they do not offer a service contract. In 5 years I never received any communication recommending a service contract. So lots of mixed signals and still no working furnace 3 weeks later.