People talk a lot about giving 110%, which is really stupid. By definition, 100% is everything a…read moreperson or company has to give. Some have more than others. However, what you get compared to what you hope or expect can be way over or under. Expectations and hopes are limitless. In this case, the service was way more than I expected. In fact I can not imagine anything they could have done better. On top of all that, the price was less than a quote I got from my previous HVAC guy and Local HVAC was able to respond faster on a failed A/C system in 90 degree weather.

Matt and his team were great from start to finish. Courteous and prompt. Absolutely recommend them!read more

The water heater almost caught on fire. Lucky I was home. David came immediately and replaced the…read moretank quickly and cleanly. Great job. Very professional.

From the owner: Plumbing and HVAC serving all of Cape Cod and the Islands…read more Please note that we will not respond to customer inquires that do not leave a contact phone number. Thank you .

Excellent initial interaction. The project completed quickly at the best possible price. It would…read morehave worked well, except the wiring got swapped by the electrician person. Finally had it addressed after pictures, temp gun, and patience. Would have given a 5-star otherwise. Overall, I am happy with the mini-split system.

Buying a mini-split system is an incredibly difficult process. The Mass Save rebate system is very…read moredifficult to navigate. I got quotes and presentations from 4 different vendors and the pitch and price was exactly the same - hour long presentation and a $30k cost. However, what each vendor tells you is that IF you qualify a $10k rebate is available and your net cost is $20k. Essentially the rebate is a scam - it just gives contractors the ability to inflate the prices and use the rebate to make the system sound cheaper than it really is. I finally met with McIver and he was able to simplify the entire process. He is not a Mass Save contractor. So he does not work the rebate, just offers a strait-up cost to install the system. When he gave me his quote, I quickly figured out that Dan McIver was an honest man and that the whole Mass Rebate program was a scam. His quote with the similar equipment and the same number of mini-splits was $13,500. I hired him for the job and they started within a week. One of my biggest concerns was esthetics - I was worried about too many refrigeration lines running around the outside of the house. Our house is a rental property in Cape Cod that had a lot of charm to it and we did not want to ruin the integrity of it. Dan came up with a brilliant solution and was able to run most of the lines through the basement to minimize the lines on the outside of the house - we were so pleased with this solution. His team did a fantastic job building out the system - they were clean and finished the project on the timeline he quoted. The work was high quality!! Net is that Dan took a very complicated buying process and made it simple and affordable. He is highly recommended for the quality of his work, pricing and his honest and straightforward approach!

July 2024 was my 1st annual maintenance for my mini split heat pump. The technician did a thorough…read morecleaning while i watched. He showed me the mold and took the part outdoors to clean and spray with a mold deterant. The technician had to take apart the mini split heat pump in order to access all parts. Knowledge of the equipment is essential and he had it!! Very satisfied with the cleaning.

From the owner: No-Cost Home Energy Assessmentread more

Wayne is, without a doubt, the most professional, thorough, and customer service oriented provider…read moreI've worked with since moving to the Cape in 2016. I've had some major renovations to my home including plumbing, electrical, bathrooms, etc. and his craftsmanship and willingness to go the extra mile are second to none. He is courteous, pleasant, and promptly returned my calls and emails. Not to mention his price was extremely competitive. I had two ductless mini-splits installed and he walked me through the entire process, teamed with an quality electrician, and delivered ahead of schedule. He then took the time to walk me through the operation of both units until he knew I had the hang of each system. I highly recommend South Shore Climate Control for anyone in the market. Don't wast your time shopping around, he is the best on Cape and likely the best in New England.

Our heat suddenly stopped working, leaving the home getting colder by the minute. We couldn't be…read moremore grateful for the rapid response, professionalism, and experience exhibited by Wayne. He quickly recognized the source of the problem and had us back up and running the same day.

Owner provided me a 3/4" plug and offered advise on my existing HVAC system on off hours. Very…read morehelpful and courteous.

From the owner: This family owned and operated business comes with 32 years experience in all facets of plumbing…read moreand heating. Founded in 2019, Harbor Master Plumbing & Heating has become well established in providing quality craftsmanship serving the Cape & Islands. Always making sure the customer is well informed and educated on what is being done in their home. We work to create long lasting relationships with our customers so that they are not just another number. We are your plumbing haven.

No cooling from my AC on this hot, humid August Day. The company I normally use couldn't get…read moresomeone out here until Monday (COVID in the family!) but they gave me the number of JayCo. I called and someone was out in a few hours!! Diagnosed, part replaced, stayed to insure that was the problem. FANTASTIC SERVICE from this great Mashpee company.

From the owner: We specialize in high quality workmanship built on pride for customer service and picturesque…read moreinstallations. Modifying what we do for each of our individual customers needs. Our goal is to create customer relationships and provide a detail oriented service to people for years and generations to come. We realize how important it is to keep your heating, cooling and refrigeration equipment operating efficiently and clean.

I left an honest review about 6 months ago of the unprofessional services we received but it has…read morebeen removed. Am re-reviewing so others have some input besides those the owner didn't remove. As requested by the business in answer to that review, I contacted Servpro (instead of them picking up the phone & calling us) & left a message for Beth to review the email string/pictures of all that went wrong at our house before calling us back. She didn't. She called as we were heading out to see a family member perform at a Boston theater. I accidentally picked up. She didn't want to talk about the FACTS detailed in my review -- only complained about the timing of the review (a year or so after my last email with them that didn't get follow-up. The review was posted when I became aware of Yelp access). I again suggested she go through the emails that were concurrent with the work. She continued to harp on the timing. I reviewed some of the issues we had had. She didn't want to address any of that, kept haranguing me about the time delay in reviewing. I finally hung up. No follow-up by Beth on the CONTENT of my review at all, other than to get the review deleted somehow. The office staff were nice to deal with. The water remediation was good. Hired re: water leaks. Upgraded: a redo of the very small bathroom, out of pocket. Did not get any of the shower/fixtures as preordered, no support bar as ordered, Sheetrock lines/bubbles in paint, etc. Early on, painters completely painted in the door mechanism and painted without smoothing surfaces (said we didn't specifically order smoothing of walls), bubbles & lines, etc. Repainting still left bubbles/sheetrock lines.

I used this Franchise years ago when I had a house fire and spent nearly $30,000 and was satisfied…read morewith their work. Yesterday I paid the non refundable $300 for them to show up to pump some water out of my basement. I specified that I wanted them to bring their van with the commercial pump. Instead they showed up with a shop vac and another machine that broke. I called and complained and they then refused to come back, even said they would not refund the $300. The eventually did. I would not use this Franchisee. I heard many mixed reviews about their service here on Nantucket. PS their crew was super nice.

MJD Plumbing & Heating provided exceptional customer service for the installation of our new…read moreheating & cooling system! Their team of professionals were extremely knowledgeable, efficient and friendly, making this project go smoothly from start to finish! Kudos to Matt and his team!

From the owner: Plumbing, Heating, Air Conditioning, Heat Pumps/Mini Splitsread more