Although I have never hired this company, I had to deal with one of their arrogant drivers/workers/employees at a Sunoco Gas Station in Plymouth. Maybruck Plumbing, has by far, one of the most rudest employees. He was blocking the diesel pump with a Maybruck truck. He was just parked there - all done fueling -up I kindly asked him if he could please move his truck out of the way so I could get fuel. He replied "ya in a minute". He then proceeded into gas station store and stayed inside for 5 minutes. He then slowly walked back to the Maybruck truck and drove away extremely slow. Arrogant punk! If I ever need a plumber, I would not call Maybruck because of that employee. I know it's not fair but that's how I feel. read more

I live in Plymouth and have used Maybruck Plumbing as my primary plumbing service provider for my house over the past 20 years. I found their services to be very good to excellent for clogged drains, fixing plumbing leaks, installing sink replacement hardware and other plumbing services in a large home with 5 bathrooms and 2 kitchens. Their service has been prompt, of high quality with reasonable prices. read more

Have you ever had a scam artist come to your house and you let them in to run a con on you? Maybe a mugger came by and you invited him in to steal whatever you had lying around? This is how I feel about Dan Maybruck Plumbing. The very worst plumber you could possibly call in the Plymouth area. The WORST. THE WORST. Not just the work they did, but the way they destroyed my home to make me pay to repair it.. I was replacing the kitchen countertops and bathroom vanities in my house, and needed the water turned off in the morning for the installation and turned back on at the end of the day. Should be simple. Not. I made one of the biggest mistakes of my life and called Dan Maybruck simply because I couldn't find a plumber locally with any review, let alone a good one, and they're close by where I live. The phone minion quoted me a price of $325 for two service calls to turn the water off and back on and install 3 faucets. Yikes. I explained exactly what I needed to the plumber who arrived -late. The countertop installers stood around, waiting for him to get to work on the water shutoff. The installers wanted me out of the way, so I took off to go to the dr., with my mobile number prominently displayed on the refrigerator in case of emergency. Four hours later, I came home to finished countertops and disaster in my house. Under the kitchen sink, the garbage disposal was gone. Ripped out and the countertop guys said the plumber dropped it in my garage trash on his way out that morning after turning off the water. Under three bathroom vanities, three trashed pipes dripping one inch deep puddles of water. I called Maybruck Plumbing in a panic, described the situation and they sent the same plumber back, plus a couple of backups to "look over the situation". At this point they began two hours of deny, deny, deny of all responsibility. I was in tears while they explained how it "must have been the countertop guys" blah blah blah. Meanwhile, backup guy#3 totals up a $2000 bill to repair the damage (that they caused) and puts on a one-act play pretending to call "Dan Maybruck himself" but so surprisingly not getting him on his cell. Two hours later, these three crooks had torn my bathrooms up a little more, insisted the original guy did nothing wrong and refused to do ANYTHING to put it right unless I paid. Now.Pay now. Pay now. Pay now. Hard court press, three guys standing around me while I cried. They wanted immediate payment for the garbage disposal to replace my perfectly fine one, repair the dripping pipes in the bathrooms and kitchen. They put on quite a show. I think I was in an altered state of consciousness because all I did was cry quietly and wait for them to stop talking and telling me to give them money. I needed my water turned on, because I had a family dinner for 20 people the next day. They refused to do anything until I paid. Pay. Pay. Pay.I finally wrote a check for $1000 and paid for a garbage disposal that I never asked for, I paid for a half-assed repair job to one bathroom and the kitchen so at least there was one working bathroom and I could use my kitchen.' Looking back, why I didn't call the police at that point? I can only attribute it to my low state of mind. I was going through an intense personal crisis that day, my capacity to deal with dripping pipes was gone and I just wanted these awful men out of my house and the water turned on so i could live in the house. i ended up with 3 bathroom sinks that couldn't be stoppered because the jiggly things didn't work, gaping holes in the drywall under the 3 vanities, a garbage disposal that's louder and not as smooth as the one I had, and the knowledge that yes, as hard as I try to look out for myself and not get taken there comes a time when the perfect storm of difficult circumstances combines with the worst plumbers in the world and I got ripped off and then some! The counter top guys told me later that the original thief told them that I'd probably be "really mad" when I came home and that I'd "try to get some money out of them" (Maybruck). Shame on me for letting them walk all over me ( not like me at all) but everyone has a off day once in a blue moon. I didn't try to get money out of them, but I finally raised holy hell when THEY SENT ME A BILL for an additional $900 dollars for the repair work TO FIX THE TRASH JOB THAT THEY CAUSED. I guess that's how Dan Maybruck builds business - create a problem where none exists, and someone else pays through the nose for it. I did find another plumber (through my flooring guy who apparently knows every contractor on the south shore) who I told my big story to. He came and took one look at what they did and after seeing it all in person, went to work to fix every single thing, and gave me a discount from his original quote because, "they really did a job on you, didn't they?" Yes, they did, thanks for confirming that I was taken, and taken big. read more

I would not use any of Dan's services again. He offers Plumbing, HVAC and Water Filtration services. I used set out to use his Plumbing services and wound out using HVAC and the Water Filtration divisions of this company. His Plumbers were really good, I have no runs, drips or errors from his Plumbers. I paused a $13,000 job with Maybrook and got it done for half the price. Granted I had to wait 6 weeks to complete my project. But, I saved 6.5k. After HVAC came in my house and did basic yearly maintenance on my furnace I needed to call the company that installed it. Thank God! It was under warranty they did something to it and when the other company opened it up it was dripping oil. They also did basic maintenance on my Water Filtration device and broke that also. I need to have the company that services it to come out and fix it. And, Maybruck is so cheap he did not offer me my money back after I showed him that it needed to be repaired. He had the guy that did the work call me and it was a very insulting conversation. Honestly, I am a Senior Network Security Engineer, I can give less that a shit how the Salt tub works. Really! I would not use his services again! The lady that answers that phone is totally stressed if you complain to her. That tells you how many complaints the gets. read more

So my wife and I were buying a new home. But we needed a plumber to just clear out all water/heating lines because the house had been sitting for a few years. When I called Dan asking if the company could come do the work. They came out with no qoute or even giving me any type of indication of what the hourly cost would be. It may be my fault for not asking but charging me and my wife 230 per hour /per guy is just highway robbery. This man does not have any type of customer service and will take you for everything you have because he's a crook. I've been a contractor for 20yrs plus and would never do what he does to his customers. If you have the opportunity to use someone else please do yourself a favor and do it. Don't ever use this company. read more

Dan and his team performed some HVAC services for my mother in law some time ago The original purpose was to perform a duct cleaning and some other minor job. While there, he found out there was 'no filter' in her furnace. He replaced it with a reusable / cleanable electrostatic filter. He never showed her how to remove it or clean the filter. He never even told her that had to be done. With a quick shine of the flashlight, I discovered the 'missing' filter - It was sucked into the furnace just past the normal filter location. I'm not sure how this was missed with a full duct cleaning and service. This mistake likely reduce the life of her furnace. Dan and his team did not do their due dilgence on this. Dan and his team did not take the time to train the homeowner proper maintenance and did not properly diagnose the problem. Cost also seemed very high for the work performed. read more

Dan Maybruck was recommended by my property manager - and despite the terrible reviews online, I scheduled an appointment for service on a leaking HVAC drain. I had hoped my PM had better insight. Unfortunately, I was wrong. Granted, they were able to quickly schedule an appointment and the tech arrived early for the appointment - he quickly (i.e. haphazardly) diagnosed the problem as a faulty part, which he returned later to replace for $149 service charge. And when the leak continued that evening and was worse the following day, I called to inquire about the charge for service that clearly did not fix the problem. The response - "That's just the way things are" And it "sounds like a cracked condenser. We'll need to send another tech." I reluctantly scheduled another service call - but I was already $149 in and thought I might have a little leverage on the second service call. I waited all day on the day of the appointment and they never showed up. I then did what I should have done in the first place - I made an appointment with a trust worthy and reliable HVAC vendor - ACT in Holbrook. I've been working with them for years for a property in Quincy, but didn't think they would travel to Plymouth. The travel cost is well worth the quality of service that I received. The actual problem was a simple clogged drain pipe, which was quickly resolved. Unfortunately, the tech from Dan Maybruck never took the time to actually open the HVAC system or inspect the lines. I would give Dan Maybruck zero stars if I could. Save yourself the time, money and aggravation. read more

We had new counter tops installed. We needed the lines, drain and disposal connected. Nothing special ... Used Maybruck in the past. They did good work, a little pricey - support the local business... Plumber came a little late, polite, did his work in an hour - nice job thus far Hands me a bill for $258 for two hours work (did I mention he was there an hour). I questioned it and he said he had to get materials specific for the job and that was the reason for the second hour. The materials were two 12" reinforced lines, several inches of PVC and some PVC cement. Plumber told me he didn't charge me for the materials (which at Home Depot would have cost $20). I assumed that professional plumbers would have these materials in their trucks or shop for a lot less than what I would have to pay at Home Depot. I wrote the check, sent the plumber on his way, and called his shop. Service Manager came on - polite. Reinforced the story the plumber told to me (because he said it was he who gave it to the plumber - which just means it wasn't true). He went on about a lot of cost of business and overhead numbers and how I was given a DISCOUNT. I restated my point of view and told him I understood his need to make money, but that this was excessive. I was offered a 5% discount ($12.50). This was it for a repeat pissed off customer. Charging me for these incidental materials is like your accountant charging you for the paper and pencil he used to do your taxes. Talk about missing the moment to make something right. I wasn't looking for something free, but I did expect a whole lot more than a lot of gibberish and $12.50. After telling him I no longer wanted a discount (now I was pissed and what I truly wanted at this point was some sort of an apology). I told him I was still very upset and that at any chance I could warn others of this poor pricing and handling, I would. Here I am today - thank you to YELP. I will find another plumber than to continue with my stupid ways of repeat business for a company that just seems to want to jack the price wherever they can. read more

I have used them for basic plumbing work. Outdoor faucet replacement, heater element and extending an interior gas line. Nothing substantial. The standard fee of about $130 is annoying and I've never figured out if it's part of my bill or credited. No issues with the quality of work although they did once recommend a part I didn't need. Turns out the cable guy had shut the burner fan off, it didn't need $200 worth of work. Advice based on the other reviews is get the scope of work in writing like all other contracts. I would use them again if I had to but would we other bids. read more

Maybruck installed my heating system 6 years ago and they did a beautiful job, the system worked flawlessly. And on budget! This morning I had no heat or hot water. I called at 6 AM, thinking that I would get an answering machine, Dan Maybruck answered the phone! By 9 AM I was speaking with Laurie from the office. We discussed the issues I was having. She checked in with me again around lunch time to ensure that I would be there to meet the technicians. Cameron and Mark showed up as scheduled. These two men were professional, mindful of my time and kept me informed every step of the way. The system was running again in no time. At their busiest time of the year I was given exceptional service at a fair price. They are as good as it gets. read more

Maybruck was recommended to me from my neighbor, first time customer and i have nothing but good things to say. I had no heat and Maybruck sent someone out within a few hours, the office staff was very accommodating. I've used other plumbing companies but i've never received the service that i got from Maybruck. Would highly recommend! As to some of the negative reviews, i find it appalling that a grown adult would actually leave a review with that type of language, shame on you. Based on the tone of Dave P's review sounds like maybe you were the problem? read more

Dan Maybruck Plumbing was contracted by our gas company to install a high efficiency gas furnace in our home. It cost us over $10,000 and worked for one season before it displayed an error code and stopped working. When we called Maybruck Plumbing, we spoke to the owner who refused to even send someone out to look at it without being provided with a credit card in advance. When we disagreed that we should have to pay until they at least looked at it, he hung up on us. We later hired another plumber and had to pay a significant amount of money to have it repaired after being told that it was installed completely wrong which is why it stopped working. Further, when installing it, Maybruck Plumbing drilled through a joist in our floor to install the exhaust pipe and was later made to relocate it by the town's inspector, leaving the 9" hole in the joist. In addition to not knowing how to install a high efficiency boiler, they refused to correct their screw up and are rude. I would not recommend them to my worst enemy. read more

HORRIBLE! Worst experience with a plumber. The kid not know what he was doing and spent hours trying to bleed pipes. He went outside every ten minutes to smoke. They sent out someone else to fix it and he broke my boiler! They charged me to Fix it and pay for the part!!!! I tried to be fair and pay and fair price for their time but the COMPANY OWNER ENDED UP BULL ING ME on the phone to write a check for more. Absolutely worst experience! ! read more

Over the Christmas/New Years we had issues with furnace and water heater ( leaking). The owner Dan came out and helped resolve the issue. ( impressed). We had them replace the water heater and furnace which they did within a few days. I felt the pricing was competitive, the workers were professional and the owner called upon completion to make sure I was satisfied. I will continue to use them and refer them with confidence. Thanks very much! Andrew-Carver,Ma read more

I have only lived in the Plymouth area a short time so when I realized we needed a plumbing contractor I had to go to the yellow pages to find one. This made me nervous but I had no other options. From the moment the phone was answered I felt comfortable with this business. They were able to send a plumber to come and help me that very day, and he showed up in a timely manner. The plumber was courteous and informative and had the issue fixed within a couple of hours. I was given the option to purchase a lifetime service plan which gave me a discount for my bill that day and for all other plumbing bills in the future! I feel the price was fair and everyone I spoke with was honest and took pride in the company. This was a great experience and I will recommend this plumbing and heating company to anyone who asks me!! Thank you Maybruck! read more

I have had Dan Maybruck Plumbing do work for me before today, and I've always been most satisfied, but the worker who fixed the problem with my water heater was unbelievably good--easily the best service man I've encountered in the past 20 years, and I am not exaggerating! His name, Scott King, is appropriate; he is a king at what he does--at least in my book. What made him so good was not just that he showed up right on time, but that from the beginning of his stay he answered all my questions and seemed pleased that I was so interested in his work, unlike some plumbers and electricians who act as though it is an imposition to explain what they are doing. He knew exactly what to do, and he solved the problem in a matter of minutes. But even after he had solved the problem he continued to trouble-shoot the system to see if there were any other problems that might crop up in the future. And he did discover that the TACO box, which supplies power to the thermostat, was only putting out about 75% of the voltage it should provide. He cautioned that it might need to be replaced, but not at the moment. I was most appreciative of his going well beyond what most workers do, and the clarity and precision of his explanations. Many workers are unwilling to explain technical matters or unable to explain them in a way that a homeowner can readily understand. In contrast, Scott King is amazing--a credit to his profession and to the company that employs him. He even went further--to explain the need to service my Munchkin boiler periodically, so that the stainless steel boiler will not be damaged by the byproducts of combustion that build up over time. When we return from Nova Scotia in the fall I will certainly have the unit serviced. And again, his going into detail about the reason for periodic servicing, made me trust what he recommended. All in all, amid the hectic packing for Canada, this was perfect example of how important great technicians are to a homeowner. Thank you Scott. read more

absolutely horrible plumbing job we started having damage a few years into owning the new house, still fixing damage years later. their errors and direct violations of building code end up causing extensive and expensive damage. awful plumbing job, awful customer service, awful people. definitely avoid this company. cannot believe they are even allowed to hold a license. read more

My wife and I used Dan Maybruck Plumbing several times and always found them to provide excellent and reliable work at a fair price. Never tried to "snow" me into doing extra expensive work. Over time I found I could trust their recommendation of what work was needed, and what work I could put off. We all know how expensive it is to maintain a large home these days, and it is nice to be able to trust your tradesmen. Thank you Dan Maybruck. read more

Called on Friday but as the plumber was in another room (or something), the phone operator told me she would call me back "momentarily" to schedule the appointment for the plumber to come out. Didn't call back until Tuesday, when we arranged an appointment on Wednesday morning at 8am. Plumber (Dan) didn't show up. Total waste of my time. Could have at least called me to let me know that they can't be bothered so I didn't have to sit around and wait. read more

we ttotally disagree with these reviews. We just moved into a beautiful contemporary on a pond in Plymouth. Unfortunately someone did not properly seal a sewage pipe and we had months of water leaking behind a wall and just noticed the smell. We called maybrook on Saturday. They came out yesterday and immediately detected what was perceived to be the problem. He determined it to be an emergency and rearranged schedule and arrived this morning and did an incredible job of located and fixing the problem. Neat holes were cut in the wall and advice was given as tools experts to call to clean up mold and prevent further growth. He was professional and incredibly concerned about damage to the walls etc and tried to contain it as much as possible. I think they are a very reputable company and would hire them in a minute as well as highly recommend them. I have owned many homes both residential primary and secondary on the cape and elsewhere . I am an attorney and certainly not in anyone's pocket haha. Plumbing problems... Call maybrook . read more

Awful - and its my own fault for not paying attention to the negative reviews and just going with someone who picked up the phone. The tub drain that was replaced has leaked ever since. They subcontracted out a kitchen remodel to morons who drilled screws up through the cabinets and through the countertop and ruined it, then spilled glue on our hardwoods and tried to sand it off which ruined the hardwood floor. One word - AVOID read more

Bad customer service, bad scheduling, and bad business practice. After having a furnace hot water heater and a gas fire place installed by one business I thought that you would develope a business and customer relationship. Was happy with all work that was done and Dan seemed like an up front guy. Now that I have spent my money the good service is gone. My furnace is leaking condensation inside so I called and told the woman on the phone that it's leaking and I believe it's the collector. So today a service tech.... came out and looked at it and told my wife yes it's leaking the collector is broken we will order the part. When I talked to my wife she told me and that she had to pay a 130 dollars for him to look at it? So I called to find out what service was performed for this amount. The woman said she would call back.....So when I had to call them back I was told it was a service call. I asked what service was done and they told me that he had to identify the furnace check that it's under warranty and call to order part. So my wife paid a 130 dollars and was told it would be about 200 when they fix it. I really appreciate not being told that we would have to pay just for the kid to look at it. I guess they have to make up for the warranty. I have since spoken with another hvac business and they knew over the phone what was wrong and they will come out look and fix then bill me. Just sucks it's about 15 degrees out and my 2 year old kids are paying for it. Thanks Dan, and I have called plenty of times to try and figure it out. My kids said you can keep the 130 dollars they don't need it. read more

In June of this year, I had 17 year old 40 gal gas hot water heater replaced with a Rennai R75 tankless hot water heater by Maybruck Plumbing. Dan's written proposal was one of three estimates I considered. His was the lowest estimate but that was not my only consideration. The plumbers showed up on the appointed date and time. They were friendly and professional. They removed the old heater, capped the old exhaust vent, and, after running new water lines, installed the Rennai in a new location in a very neat fashion. They cleaned up the area and the whole process took about a half a day. More recently, I had Maybruck replace a kitchen window, replace rotting exterior trim, etc which I would not have done if I didn't have confidence in this company. read more

I called Dan Maybruck Plumbing & Heating for a simple repair. They were to replace the shut off valves for a basement washing machine and replace the tee on the same line as the shutoff. The pipes were fully exposed with no need to go behind any walls. Simple. I couldn't be there but somebody else was there to let them in. I had to give Maybruck my credit card number before they would agree to come to the house. I also provided my cell phone number in case they needed to reach me. I did not receive a receipt for the job until I requested one three weeks later after receiving my credit card statement with a $431 charge on it. When I called the Company to inquire why the charge was so high the only person who would talk to us was the person who answers the phones. She told us that it was their policy not to break down the cost for parts and labor and the $431 total that was on the invoice was a "standard fee". I feel that I was overcharged for a very simple procedure. What do you think? read more

I think the other negative reviews here should tell you something about Maybruck. These people are TERRIBLE to deal with. Awful. Seriously. I've been trying to deal with Maybruck for some time now. Despite numerous calls and voicemails, they never call you back. Their customer service is awful. Next, we had them come to the house to repair a ductless heater. Their "repair" worked for about 2 hours. But of course, they made sure to charge me $225 for their "work." Second, after weeks of trying to get them back over to the house to "re-fix" the issue, not only did they refuse to come to the house unless they received a $130 "appraisal" fee, but, without telling me, they abruptly charged me an additional $225. After seeing these charges to my credit card, I then called and left several messages with Maybruck, and, not surprisingly, did not receive any calls back, until finally, on my 4th attempt I spoke with someone. Can't repair the problem initially and awful customer service, will never do business with these people again, and I would highly recommend that you do not either. read more

Let me tell you about my experience with Dan Maybruck. My call started about 3 weeks ago when the nights were still cold and my 85 yr old mother had no heat. The only reason why I called him was because he was local and I figured he wouldn't burn anybody in his own yard. Well I was wrong. They were quick to go out to the house but they sent someone who didn't know what they were doing, first excuse. Then they were waiting for a part to come in. Then I called and the office thought it was fixed. I told them NO! My 87 year old father was coming home from the hospital who is bed ridden, Afib heart condition, and a tube coming out of his lungs to drain fluid.. Soooo then they said they would send someone out who knew what they were doing. Funny people. Nope, still wasn't fixed. They told me it was fixed but they lied, flat out lied. After 3 weeks of waiting, time for a/c. Try to turn that on, nope, that didn't work. I called the office told them of my fathers condition and it was a hot muggy day and they would have Dan himself come out to look at it. And he did. I was in my fathers bedroom helping the aid hoyer lift him out of the bed and he looks and tells my mother I will have someone come out tomorrow. This is something they started 3 weeks ago and he could look at this 85 yr old lady and tell her you have to wait another day? I called the office again hoping to catch him to convince him that they can't wait for a/c. My father was feeling sick from the humid that day. The office said the would page him to call me and he never did. So I called about 8 times that night to get the heartless bastard to call me and he never did. Next day his office called and said Dan said to find an electrician to fix the problem he was to busy with bigger jobs. If he was to busy with bigger jobs then he shouldn't of taken the job on. My father is a sick man and Dan is a heartless bastard. He did say he didn't charge my poor parents for anything. Well gee, I wonder why. Maybe because you did nothing. And now I find out that you wired everything wrong. The thermostat was wired wrong, and the evap coil was installed on the wrong side of the furnace. Took 1 phone call to another company and they were out next day fixing there shit up. My father could of ended up back in the hospital because of Dan Maybruck. I think he forgets that the little people put his cocky ass where it is today. Word of mouth means a lot and I have a big one and I'm spreading the word! read more

just tore into my dining room ceiling to find the plumbing (as predicted) done completely wrong and against state code. called the office to discover that even the staff is so rude and unhelpful. they were totally shocked that my plumbing (11 yrs old) should last this long, wondering how i could be calling about plumbing that is so old (i happen to have friends with homes from the 1600's and older without leaking pipes but this is back when people actually cared about and took pride in the job they did) and it does not matter to them that it was done wrong to begin with...all they want to do is cheat the public to make money, take no responsibility for their incorrect work no matter what the cost to the homeowner. completely incompetent, unethical, rude, unhelpful individuals who have zero understanding of why someone might be upset that their piss poor job has ruined your house and cost you thousands of dollars....if it was their house i am sure they would be up in arms! another sloppy job done by another dishonest greedy contractor. where are the decent honest people in this country???????dont look here, that is for sure..... ********in response the dan maybrucks claim, he did not offer to come and diagnose the problem for $129. furthermore, if he knew one thing about the automotive industry as he was using as an example, a car made incorrectly would be part of something called a recall dan which is when they take the car back and correct what was manufactured incorrectly free of charge. this is basic common knowledge. when you plumb something completely incorrectly you certainly should come back and fix it to make it up to something called the "building code", i am sure you have not heard of that either!!!!!!! read more

If you are in Plymouth, go to McKay plumbing! I am somewhat new to the Plymouth area and live right around the corner from Maybruck's office. I had a leak over night of nearly 3 gallons in 10 hours. I called the office to request a plumber come out on a Monday. The woman that answered the phones indicated that several of the men had called in sick but she would call me back to see if she could get someone out in the afternoon. After 4 hours of now phone call, I called back. A different woman answered the phone, and when I told her I was following up, she said the first woman was at lunch and she couldnt help me (not sure why she even answered the phone then). I left a message for the other woman to call me back to get someone out. I NEVER received a call back. I guess business is so good, they dont need an easy job around the corner. I have had them out in the past and knew their prices are notoriously high, but I didnt know any others. A simple search yielded McKay plumbing. The woman that answered was very accomodating, sent out a great plumber who was professional, did the job quickly and even voluteered to look at another potential issue for free. Stay away from MayBruck, if you couldnt already tell from the other posts. Its unanimous. read more