Today I broke down on the highway and needed a tow. I called empire towing and recovery. They were…read morevery quick and professional. My car was towed off the highway. The tow driver was even able to get my car to be repaired at their service center too!! Very convenient! They were not over priced. I will definitely be using them if I ever need a tow thank you!

From the owner: Empire Towing and Recovery offers state of the art towing and recovery we have wreck master trained…read moreoperators and nice equipment to get any job done for an amazing price

Horrible service, they got tow truck stuck because driver did not listen when i told him not to…read moreback flat bed up onto the ground where my vehicle got stuck in mud.....driver was nice, however it took hours out of my day, i offered 2 help get his big dually tires unstuck. Grabbed 2 long shovels to dig tires out, i actually did most of the digging. Still couldn't get his truck out, so i offered to grab my steel ramps used for getting machinery up into p/up truck. Put them down, then he gunned it, the tires spun spun spun, destroyed my ramps. Driver told me to call the owner and he would make it right. Well the owner blew me off, said he would call the driver and get his side of the story. I told him that there's driver literally told me to call him there. And then I have pictures of the ramps destroyed underneath the tires of the truck you said OK. Ay no problem. He would get right back to me same day. I said because I asked him. Are you gonna get back to me today and he said yep, I'm just gonna call them first. He never did, I called back he blew me off again. I'm going to call him today. See what they say if they don't handle it. It's simply a $200 ramp From harbor freight, all they need to do is pay me back. I will escalate. I will also follow up. Regarding outcome. Run run run far away

Vic's is awesome. I have progressive road side assistance. Late last night after I got off work…read moreand I got a flat tire. Roadside assistance tried getting someone from Rhode Island (where I was) out to me but no one was available. Vics came from Mass to change my tire at 330 in the morning, in the rain. Next time I'm in a jam I'm going to just call Vics. Thanks again

Highly recommend, kind and professional. Ray especially, very prompt and made a horrible situation…read morea little better.

Great service, I needed a tow just down the road and Scott was there in about 15 minutes. Very…read moreprofessional, highly recommended.

My truck broke down in Fall River and I called Troy City Towing. Bryan showed up super fast and…read morewas very helpful in getting my truck moved from an intersection. Then he even tried to help me see if we could fix the problem before he took it to the dealership.

Called for a tow and they were there within 20 minutes! Friendly driver and reasonably priced tow.read more

Requested estimate, the owner had a 15 year old girl (approximately)…read moreto look at my scratch, no dent, just a scratch. The owner gave me an estimate of $600, without actually looking at the car? A very bad experience, I would avoid this shop, they don't care what you say or what you want. Signed, Disgusted!

Was in a car accident last month. My wife told me to go to Mike's and I did. Great service,…read morefriendly staff. Very patience with all my questions and they handled the insurance. Got my car back and it looked brand new. Can't thank them enough.

You cannot find a better towing company in the state of RI or southern MA. They're the best and no…read moreone else can even come close and need not try. Thankfully I haven't had to use their services in about 4 years, but I've recommended them to several friends over the years and they've gotten rave reviews.. they're well known in town as well and anyone will tell you to call them first. they're a family business and treat each and every customer like family and with the utmost respect. You never have to worry about your car being damaged if you have them tow it, they treat it like they would treat their own. All the drivers are polite and courteous. I wouldn't call anyone else!

I was in a recent car accident, mello's & sons towing came to the accident and since being from out…read moreof area. They accommodated a place at the shop while I waited for a ride home. I felt a small town presence but with many locations they have great experience and up to technology. Very nice operator and informative and exceeded his job expectations making sure everything was taken care of and after accident.

Called Ian to ask about towing at least 60 miles back to our regular garage after a break down. He…read morewas very honest to say that using AAA would be much cheaper because of the cost of diesel fuel right now. The world needs more honesty and kindness like Ian showed me. Thanks Ian!!!

Ian is simply a superstar. A really good guy. Towed my truck from concord mass......reasonable…read moreprice, easy to deal with. I recommend him without reservations!