I was looking for a new place for inspections and maintenance. I have a 15 year old car so I feel…read morelike sometimes people give me a hard time at an inspection. Everyone I talked to at East Side Service Center was super nice. They offered me a ride when I dropped my car off for an inspection, and I got passed with no hassle. The location is convenient, and I think I'll be back.

2x in one month I experienced the flat tire, I drive a mini Cooper and don't have a spare on the…read morecar and the tires are special so they had to specially order them for me. They got them in quickly and got my car back on the road...all with a friendly attitude!!

It wasn't my choice to use this company as my car broke down, stranding me on a back road on my way…read moreto the highway. It was a freezing cold night and I couldn't wait to get back up and running. They came very quick. The driver was super friendly and considerate. He was able to fix the problem right there on the side of the road, so I didn't need to be towed. The best is that, although the service was not technically completely covered by the auto club, he was like 'Don't worry about the extra ten bucks'. I don't anticipate driving this way again ... so will likely not have the need to use them. But, if you are stuck and need to ... rest assured they are fast, friendly and they know what they are doing. In such vulnerable situations, I've been taken advantage of before and had no recourse. Thankfully, this time couldn't have been better and based on that service, a I'd trust them to do work on my car fairly.

Nobody likes having a vehicle towed, but I had Ben pick up my vehicle after having service issues…read morewith my car and pulled off to the side of the road. Very quick and professional turnaround. He was contracted through AAA and while I did have some expense to pay, they were very reasonable. While I hope I don't "need" their services again, certainly if I need a tow they're exactly who I'd want to have pick me up. Great job overall, thanks! Thank you Ben.

I needed a tow to get my car home after it was damaged by a very deep, very big pot hole in a road…read moreabout 20 miles from my home. Jared R. from East Coast towing came and got both me and my vehicle safely home. Thank you Jared R and Thank You East Coast Towing for having the proper vehicle to safely tow my Mercedes with 2 damaged tires. Speedy service and professional demeanor. Jared let me babble away about the rotten day I was having and by the time I got home, I felt a little less crappy about what had happened to my car. Awesome service! A+++!

We needed a tow & there is maybe 1" of snow on our driveway. The driver flat out refused to come…read moredown it and pick up the vehicle, even tho it's a flat surface. Ridiculous, childish behavior for a business. How do they even stay in business with this kinda service...

Amazing, professional, and kind. Rolled my car over. Astro towed it, asked me if I was ok first…read more Went to get my stuff out of the wreck, gave me a couple boxes to put my stuff in, and again told me they were glad I'm ok. Amazing and Professional.

Fast and reliable road service very knowledgeable and there when you need them they came to my…read morerescue several times

The worst towing company ever, the manager very rude, dont even know how to talk to custumer im…read morevery surprised the owner have her there! What manger tells you "you not gonna get thru no one because im the manager" you should not even have title as a manager. You need to go back to school learn some skills how to talk to customers! Very unprofessional. Ill never recommend no one to go there.

absolutely terrible company! operated by criminals that…read moretake pleasure in taking advantage of peoples misfortune. they bully people under laws and rules that they make up themselves on the fly. they towed my car and refused to surrender my vehicle after hours at about 6pm. because it was an inconvenience to them, however they operate 24 hours. however under rhode island general law 39-12-12 (f) after-hours release of vehicles subjected to police-ordered tows: (i) towers are required to release vehicles towed at the direction of a police officer to the owner or lien holder, or their designee, upon demand and upon presentation of the appropriately accrued towing charges, regardless of the type of vehicle towed they refused to let me collect my personal belongings from my vehicle that i need for work. i made the request the owner and staff yelled at me as well as insulted me calling me a "dum", they then proceeded to call the police on me to have me removed from the property. i did not once raise my voice or reciprocate their terrible enegry. under rhode island general law 39-12-12 (b) whenever a vehicle that contains personal items is towed by a certificated towing company, said towing company shall release those personal items to the owner of the vehicle, or to the individual in control of the vehicle, immediately upon request, regardless of whether the towing charges have been paid. r.i.gen. laws §39-12.1-6 they told me they only accept cash and have unjustly charged me accrual fees under rhode island general law 39-12-12 section d. additional conditions / requirements: 1. acceptable forms of payment for towing services: (a) the tower shall accept cash as payment for towing and storage services as well as at least one other form of payment, such as credit cards/debit cards, or personal check. for this purpose, the division considers money orders, travelers checks and certified bank checks to be the equivalent of "cash" and, thus, does not consider acceptance of money orders, travelers checks and certified bank checks to satisfy the requirement for accepting a "second" form of payment in addition to "cash." moreover, if the tower chooses to accept credit cards/debit cards as a form of payment, the tower shall ensure that a vehicle owner is able to complete such a transaction regardless of the ultimate delivery site of the vehicle. these bullies need to be stopped. i gave you multiple opportunities to accept my payment and you refused. i have had several officers reach out to you from both the johnston police department and smithfield police department to inform ylu that you are breaking the law you have one last chance to abide by the laws and rules set by the state of rhode island and public utilities commission and settle with me and i will only make sure your certification is suspended so you have time to focus on making the appropriate changes in the way you conduct business so that you are not breaking the law. if you refuse, i will ensure that your ratings reflect the quality of service you have provided, i will ensure your certification is revoked and i will not only sue you in civil court but i will pursue a class action suit on you. you will not be a bully in my city

Quick service, very reasonable prices. Highly recommended. He arrived to tow my vehicle in under…read more30-minutes!! No long wait like some other tow companies I have used in the past!!

Amazing service from Daniel won't let ya down He's kind and…read morealso has a mechanic shop of his own . The man to call when you're in a bind!

VERY DISAPOINTED! They damaged my tonneau cover by flat bedding my truck improperly. The…read moremanagement disregarded the issue and would not take responsibility.

Ronnies Towing Service was excellent tonight. My 2023 F-150 broke down around 9 PM, and after a…read morequick call, they had someone out within the hour. The pricing was very reasonable, and the whole experience was smooth and stress-free. Definitely my go-to tow company from now on--although hopefully I won't need one again anytime soon!

I can not believe the way the man I dealt with today speaks to other human beings. He was extremely…read morerude and ignorant not only to myself but to the second tow truck driver came to pick me up from this horribly ran establishment. Not only did the driver lie and say AAA doesn't pick up cars from accidents, but to speak to other people like they are trash, not ok. Your customer service is rotten and the only reason you get a gold star for a rating is because yelp makes you. Try smiling, and being nice,