I have one of the highland model homes in Crosscreek Fulshear, TX and windows are foggy. Builders…read moreFirst Source hires companies which are not doing quality work. When call for Warranty to Builders First Source, you feel like being a ping pong ball on table. Finally, they will outsource you to an independent contractor company, which will never respond to your calls. The idea is to avoid until you forget about warranty and move on without it. I have a similar experience with Builders First Source for my other home in Lakeview Retreat, Richmond TX which was built by D.R. Horton, which also have foggy windows after the first year. One problem, common in both of my homes, Builder First Source!

Great price on everything that I need for my projects great service is my go to place for my…read morebusiness

First time going, got there at 9:15 the door was open, she said were not open, I resoonded I…read morethought you opened at 9, we do but dont the sign on the door say closed I looked and said oh I didnt know, its my first time visiting, she was EXTREMELY RUDE so I left

I called 30 minutes before visiting and got no answer. Someone called me back a few minutes later…read moreasking did someone just call them. I asked was this Kim's pallets and he said yes. He gave me a few prices and I said ok I'll be there soon. I get thee and can't find anyone to help me so I call the number back and he says someone should be there and he's not there so he " doesn't know what to tell me" . Finally I find someone on property and I ask the lady can I look at the pallets because I wanted to buy some and she tells me no I can't look at them. I don't believe she could understand what I was saying and that's why she kept telling me no. Either way I've just wasted a lot of time and got very poor to zero service.

We heard about Builder's Surplus from the Nextdoor App. We are in the process of redoing our floors…read moreand wanted to compare flooring prices. They have a variety of household design supplies. We recently bought door knobs from Home Depot and saw the same brand here for half the price that we paid. The flooring section wasn't as extensive as we envisioned however, the prices were reasonable. We will definitely keep this business on the top of our list when we are considering home renovation options in the future.

Five stars all around! They let you roam around but they don't just leave you alone fending for…read moreyourself. You won't get a big box store feeling here. Anytime I would pause at a door and examine it for more than a few seconds I would hear "Hello Ma'am! Anything I can help with?" With a genuine tone of wanting to help. Everyone is so friendly and eager to answer questions, help you find what you're looking for, give ideas, etc. what I liked the most is the zero pressure or sales vibe which helped me relax and make my decision. I bought all new pre hung doors for the house and was prepared to spend a few thousand but I saved so much compared to a Home Depot/Lowes buying here and the customer service here is top tier. They were out of a few doors that I needed but they assemble them there! So later this week I'll be back to pick them up all up at once. They don't deliver - so be sure you come with your trailer or they will recommend you someone that can help. Happy shopping!

Brenda and her staff at the Houston location were friendly and extremely knowledgable about their…read moreproducts. They went above and beyond to make sure my selections were appropriate for the project and to make sure I was happy. Best customer service ever!

Shawn the owner is actually cares about his contractors and clients. I had a really tough situation…read morein which Tajams could've easily stated they had no fault and wiped their hand clean of the situation however Shawn came in and truly out the kindness of his heart decided he wanted to makes things right. I will not go into detail but he definitely took an outright loss, but not losing a customer seemed more important to him which is very rare these days. He will never know how appreciative I am of the actions he took that day saved me so much trouble. Tajams has a great team of employees, especially Diana how despite me be slightly discourteous to her continued to assist me thru the situation. Apart from that Tajams has a great selection of granite/quartz slabs and had exactly what we were looking for. Again thank you Shawn for everything!

I had been to several yards before I discovered Tajamas. Not only do they have beautiful slabs the…read moreservice was wonderful. I worked with Oriana to find quartzite for our kitchen, she was knowledgable, patient, helpful and made sure I was satisfied with each slab to create the kitchen I wanted. It was also a significant savings over another yard I looked at for the same product. I then came back and worked with Ernest to find the right granite for my fireplace. Again, I received outstanding service with guidance and selection.

My experience with Wisenbaker Design Studio has been incredibly frustrating and unprofessional…read more After years of dealing with a flooring/tile issue, their representatives finally offered me a settlement. I submitted a counter--only to be completely ignored. No acknowledgement. No explanation. No follow-up. They simply disappeared. Being ghosted by a company that claims to stand behind their work is unacceptable. If they did not want to agree to my counteroffer, they could have just said so. Instead, they chose silence, leaving a customer who has been patient and cooperative for years without any resolution. This behavior speaks volumes about how Wisenbaker handles warranty concerns and customer service. Homeowners should be aware of what communication looks like once a problem actually needs to be addressed.

0's I had my…read morecabinets installed by a builder. Sadly, we're 3 months past our 1 year builders warrant and the overlay on our cabinets is beginning to peel in several spots. I've emailed and have yet to get a response back. I can't fathom there only being a one year warranty on cabinets that cost so much. I've had issues with dealing with Wisenbaker from the start. I'm trying to remain optimistic that I'll get a response back and that they'll stand behind their product and rectify these issues. I'll update once and if that happens. If not, I'll blast this company on every social media site I can.

I have been doing business with Masons Mill and Lumber for several years. First of all to say they…read moredon't know what they are selling and they don't help you at All is nonsense. Granted at times when they are really busy it might take some time to get their help. They have an excellent selection of lumber and their prices are very reasonable.

The employees outside are very They don't even know what they're selling, and they don't help you…read moreat all.

We ordered a set of unique island acoustic tiles from Will. He quickly processed the order. Despite…read moresome hiccups that resulted in delivery of incorrectly sized panels, Will worked to quickly resolve the issue. We also experienced challenges with obtaining the correct hooks to hang the panels. Again, Will quickly resolved the issue. Laura at the front desk has also been especially responsive. I must admit that I had multiple moments of frustration based on the above issues. However, in each instance Will and Laura worked hard to turn the situation around. They definitely underdtand what it means to earn your business.

Action Gypsum Supply is the perfect construction material supplier!. We needed some special mold…read moreresistant boards for a house project and they came through for us on the specs, time, quality and price every time. They are amazing, excellent customer service, absolutely fantastic supply and well priced. They are the best in town by far (I checked every supplier for that particular product, nobody had it and if they did was at a much higher price and not in stock). We will be using them for every project going forward and will be recommending them to every one we know.

The place has more shingles in stock than the Katy location, but that's the only good thing about…read moreit. I went here because the Katy location did not have an item in stock but this location had 300+ when i arrived here i went to the counter and the lady was rude. I don't understand why you would want to be rude to a paying customer, it did not get any better from there. The guy who went to get the shingles i bought was also rude and it made it seem like it was a bother to them that i was purchasing there. It at all possible i will try to avoid this location and just shop at the Katy location.

From the owner: ABC Supply Co. Inc. in Houston, TX provides professional contractors with everything they need for…read moreresidential and commercial projects, including roofing, siding, windows, doors, and more. As North America's largest wholesale distributor of building materials, we're committed to dependable service, accurate orders, and timely deliveries. Visit our Houston location to meet the team and see how we can get your job done, easier.