I went here to enjoy a salad and some soup but when I went there I was disgusted by how they were not practicing six feet at the buffet line and tables. Then this old lady was getting impatient with me when I was trying to tell her what I want on my salad. However, it doesn't stop there I waited 5 whole ass minutes for my silver wear and drink order. Then the server finally came but they were coughing all the way up to my table and proceed to cough as they were talking to me. Then when they left I saw my spoon looked dirty so I asked for a new one and thank goodness that one was clean. Then when I got my water it tasted like straight garbage because it had a foul taste to it and I left. I will never come back and I would not recommend it. NEVER AGAIN! read more

Well this chain has changed quality since I used to work for them. Salads are ok, but beware some grit at times when chewing. The soups are a sad disappointment. The vegetables taste canned and the chicken does too. The pasta in the Minestrone soup had dissolved into small pieces. Maybe it was a bad day. read more

Whoa, they do not have the same standards at this francise--old rotten vegetables--slimy grayish wet celery slices for example.... I love the west gray souper salads so much, I decided to find one closer to home--but still 30ish minutes from the clear lake area. They didn't have some ofthe nicer items that the ss in town has either. You can do sooo much better in the clear lake area at Salad Express and Jason's Deli. read more

I was super doubtful, especially being a plus size person. But my bf dragged me to this place and I'm happy to say I'm glad he did. Super place! It's not all salad and soup, they have tacos and corn bread with baked potatoes changed seasonally of course! With pumpkin spice bread and tamales soup! Yummy read more

I enjoy this place as the food is fairly good and the price is great. The staff seems very friendly and attentive most times. However, I experienced a different view today. Upon arriving, I noticed the restaurant was very slow. There were several empty seats throughout so I should have any problems finding a set. After gathering my food items, I looked around and noticed all the empty tables were dirty. The staff saw me looking around for a seat but never once asked If I needed anything. In fact, I had to stop a waitress and ask if it would be ok if she cleaned a table for me. The waitress proceeded to clean the table but was not happy about it. After sitting to enjoy my meal, a young man approached the table to take my drink order. Please believe me when I tell you I never saw him again. Once he brought my water with lemons, he never checked on me again. I stayed about 40 minutes just to see how long it would take him to check on me and he never did. My advice would be to train your waitresses and waiter first before asking when you pay if the customer need any change to tip the server. read more

When we checked in to pay, old lady manager with blonde hair left the cash, and was talking to customer for a while, long line had to wait for her to finish her talking till she came back and took our money. Food and soups had took much salt in them. They need to slow down on salt. Sodas 2.29 plus tax , little high. read more

New management has this place back to what it used to be......awesome!! My husband and I went in yesterday for lunch and were pleasantly surprised that the entire restaurant had a facelift with much needed new upholstered seating, better employees and overall clean, comfortable atmosphere. Prior to yesterday's visit, we hadn't been in almost 2yrs because we were so grossed out by everything but it's obvious whoever is running things now, really knows what they are doing. We will be back again!!! read more

Wonderful variety of salad toppings, pasta salads, fruits, soups, pizza, baked potatoes and breads. Everything is fresh and tastes great. The servers are courteous and friendly. The restaurant is clean and inviting. I highly recommend. We eat there very often. read more

Full size salad bar with everything you would expect. Also they have a taco bar and soups. It's a little pricey $10-11 bucks, but not many buffet options in the area and it's nice to not have to wait for your food to be prepared. Clean with friendly staff read more

i came here today and got a horrible service by the frond desk lady named Karissa. Me and my husband came all the way from Cypress just to come to the Souper Salad here in Pasadena location because we have been here 2 times and we loved here. Today was the most disappointed time that we had when she was the front desk (first impression as well). We came and we said that we had 2 people. She was with a very bad attitude like okay!!!! it was $20 and so with a mad face of her asking us how we wanted to tip the service. Hell no that was gonna be no tips for that kinda service. I don't care if she had a bad day but we didn't do anything to her to be treated that way. If you are mad and don't like your job so stay at home and do not let others affected by your attitude. Again her name is Karrisa. read more

We eat at this place about 2 times at month. The staff is great. Food is great, lots of choices. But we recently took 2 of our family members with us to eat. This time it was so very dirty. Several tables were dirty. Also they ran out of bowls and where the bowls are held ( stacked ) it was molded. It looked like where wet bowls had been stacked and water had sat. We like going here so please management fix this. read more

Best place to eat healthy and cheap (considering how healthy it is). Salad, pasta and pizza! I dont know what they put in that pizza, it looks so simple but is super tasty. Very reccomended for people that are trying to change their lifestyle. And very family oriented setting! I come here with my wife at least once a week. You live full but dont feel guilty. read more

I've been here a few times and sadly it always falls short. I made my self a nice big salad took three bites and realized it tasted off. So I moved on. I had some pretty yummy pasta salad and ok soup but I doubt I will be going back. The apples were old and the dressings were watery. The staff was super nice and my boyfriend enjoyed himself. So there were some upsides. read more

Souper Salad one of my favorite spots for lunch. Something for the whole family here. They have enough selection that we can all be pleased and that's hard for us to do. read more

Had lunch after church today with a group of friends & enjoyed it all! The price is very reasonable, food is fresh & tasty, place is very clean, & service very efficient & friendly. We will be back, just sorry we had not found it sooner! read more

They are always fully staffed so the food is always fresh and the place is always clean. We usually come for the fresh hot soup they always have a good variety. read more

Absolutely disgusting! DO NOT WASTE YOUR MONEY HERE! The salad bar is an terrible mess with no thought into the layout (You have to walk around from one side to the other to get to a lot of the items). The ranch dressing has no flavor to it at all (the manager tasted it and said that it was good enough for her). The few other choices they offer are VERY bland VERY VERY low quality items. I understand that you get what you get at a buffet and not to expect much, but this has to be the worst of all time. Do yourself a favor and grab yourself a 3 dollar salad in a bag from HEB and stay home. You will be much more satisfied. I just tried the cauliflower soup and it was actually pretty decent. So I guess the one star that yelp forces you to give is for that. Unless you plan on eating $12 worth of cauliflower soup then stay away. read more

Great place for Vegans and a post workout! Many options. Great selection. Staff was nice. Not too busy. Very clean. We will be coming back!

The food here is devoid of any possible flavor, and is a prime example on the age old question quantity or quality. This place may offer a wide selection of things to eat but if all of it taste like ass. Then all the consumer is buying is a chance to eat as much garbage you can stuff in your mouth with. I also went to this place when they reopened and then recently and much to my surprise they were not abiding by the regulations both time I had went and is honestly is just a big Petri dish. Just save yourself the trouble and go to Salata and get you a mouth watering salad there. read more

I really enjoy coming here and I do visit quite often. The only downside is I don't believe the cost is equivalent to the quality of food, but it's still relatively cheap. I'm normally not a buffet person, but I do enjoy visiting this location. read more

Well , It's hard to rate the food since I never made it that far. I pulled up in front and read the reviews, sounded good, went in, the girl asked if I wanted soft drink or tea, I figured I would decide once I saw the food , I was told The server would have to bring me my drink so she needed to know . I told her I would like to get my own , NOPE !!, have to do it their way ! So maybe I will try again some other time and will just say I don't want a drink read more

Well... We arrived at 8:30 pm. was told they close at 9pm they will be putting food up shortly and they hope we have time to eat.... Wow...have not been there in yrs.. Decided to give a another chance...this will be the last time at this establishment for me... read more

If I could give a negative rating I would. The cleanliness leaves a lot to be desired as well as selection. The bar would empty of something and not be refilled. I also saw a child licking the spoon and putting it back in the sour cream, and told them. They went and changed out the spoon, not the container. I was so grossed out I left. I would skip this place. If you want amazing salad and soup, go one block over to Magnolia Cafe & Bakery. read more

I used to work at this place when I was in high school. Never would eat here even when I was working here. Roaches by the bathroom, reused all of the food from the night before. The salad bar was unsanitary. Still to this day it is the same, and the management is HORRIBLE read more

The wife and I love this place! Reasonably priced, very clean, and delicious. I am definitely a repeat customer.

Terrible service! I was half way through my meal before seeing someone to get my drink! I wasn't even a quarter way through my tea and server fills my tea. Never saw the server rest of the visit. Told manager but she didn't seem concerned - she just kept talking to some guy. Also, pay extra for a take home cup...of tea - are you serious? I won't be going back! UPDATE: I returned to speak with a different manager and met with the owner. She was very friendly and assured me that steps are being taken to resolve the issue I had and wouldn't happen again. The food is great and really enjoy eating here. read more

Salad was great, but they were out of baked potatoes and the macaroni looked like it had been sitting out for a long time.

I always go right after the lunch rush (when I decide to go here). It hass always been clean and plenty of fresh food placed for the customers. It's somewhat an odd or unorthodox combination of food served (salad bar, tacos, bread & pizza, etc...). I would suggest to let the customers get their own beverages instead of waitresses. It's a bit pricey for a lunch salad place so it would be nice to save a few bucks and not have to tip a waitress so that I can get my own beverages. But, I know what they serve and I know what to expect. I'm quite happy with my lunches when I visit. read more

I've been coming here for years, love the selection. Fresh fruits and vegetables as always. Will definitely continue to come here

My family and I stopped by after church last Sunday. We had a party of 11. We tipped our server in the beginning of our meal. The food was fine the server removed plates and refilled drinks well. But I was very disappointed with the actions of the manager. That's who I assume the caucasian woman with short blonde hair was. As my son and I where leaving she sprinted from behind the register and stopped us at the door. She said " I'm making sure you tipped your server before you leave". My son went out of his way to explain that he had paid the server earlier. I was very upset and expressed how unprofessional that was to confront us that way. I will never go there again. We had been there at least an hour and she didn't do that to anyone else. We were seated by the doors. read more

I haven't been here in a while. There is tons of improvement. The food was fresh and excellent. The customer service was outstanding. I will be coming again. read more

Servers great and food seems fresh. Complaint charge for chicken? Prices our expensive. Sweet tomato all this is included for price paid.

First visit to this location in many years, and very pleased with the changes. Clean, friendly service, fresh selections! The staff was attentive and very friendly. Very nice lunch experience! read more

Good food and a nice location. Reasonable price really clean. Healthier option for lunch. The staff is friendly and a waitress refills your drinks. I really like coming to this place. read more

I've eaten here at least a dozen times. The selection is above average. On one occasion, the lettuce was wilted. With the exception of that visit, I've always had a great experience. The soups are great, the place is clean & the employee's are nice. I'm a little annoyed that you get charged .50 for a to go cup, but the place is still great. read more

Recently remodeled and looks great. The Salad is fresh, chilled and crisp! Service very good. We have always liked coming to this location and they have always been good. But they are doing even a better job in our most recent visit. We need more of these Souper Salads closer to Beaumont! read more

The food is always good and that why we enjoy coming here. There is a big variety of food and if the food is hot, it's actually hot and if the food is cold, it cold. The gingerbread always tastes good (which is my favorite). read more

friendly staff, salad bar well maintained and refreshed often. a good experience and will definitely revisit. if you're hungry and in search of a fresh salad bar, this is it. :) read more

My children love eating at this restaurant, because there are healthy choices and many varieties from which to choose. However, I am disappointed that they've done away with their delicious potato salad. It was one of the things I most enjoyed at this salad bar. I have submitted to them some suggestions I think would improve their taco bar and soup selection. I prefer creamy soups, like potato or creamy chicken & dumplings, etc. Also, turning the temperature down on the warming pans would be most appreciated, as I currently have to give my soup 10 minutes to cool before enjoying it. The taco bar would be exceptionally good if they offered corn tortillas in addition to flour and taco shells. Also, some inexpensive chicken fajita meat would be a delightful addition. The price of the bar is a little high for the selections they currently offer, but with my suggestions they could bring their service up to par with the price and benefit the company by the improvement in profits. read more

Love, Love , Love this Place!!! So many great changes since the last time I went. They Remodel the whole Restaurant and all I can say is WOW!!!! The food is so great and for a great price. The service was awesome!!! Very friendly staff and very helpful. This restaurant is so clean and such a great atmosphere. I will tell my friends and family about this place. They have made me become a regular customer. :) read more