So glad there is still trust worthing local IT support. I brought my laptop in to get the power…read morebutton fixed. He looked at it and asked asked :you want the cheap option or want me to do it the right way?. To which i replie. "how much is cheap and how much is the "right way?" He responded "I can make it work and keep it simple for $80 or we can order new parts and it could cost up to $250" Since this was a 3 year old laptop, I opted for the simple and cheap option. All good, its been over a month and im happy with the well spent $80

Joey, Those of us…read morewho have used your services will wait with bated breathe until you return. Your generosity and congenial manner is sorely missed in IT, data retrieval and general computer repair. If there is anyway for you to update us before December 31st, please do so! If not here on Yelp, no matter; we will find you! Hope you and your family are well and happy. Take good care! Alan & Lois

Just drove to Computer clinic and visited my first trip. I wanted to look around and speak to…read moresomeone to see the general awareness of systems. Good looking, relaxed atmosphere and fantastic feedback/ knowledge from Jake is a pleasant outcome. I requested a cpu/ microprocessor replacement (i5 245k to i7 270k). I explained my concern, MOBO sockets have the pins and the CPU/ BGA just has pads, and in my day it was the other way around. Since I've had macula off retinal detachment in my R. eye and multiple retinal tears/ surgeries in my left doing it myself without possibly bending pins compelled me to get help. And I stated that I would supply thermal paste and processor. Jake provided a written quote and was overtly careful to remove the nominal charge for in house thermal paste. He showed concern for the misery of 8 eye procedures. But we also enjoyed a chat about technique spreading the paste. Two days later I brought the system in and in 24 hours I had it back. Clean, no smeared paste, secured, the system is physically as I delivered it. Once home I checked operating temperatures, device manager, and several other things. All systems are functional. I'm not a gamer and I am picky about stuff running at startup so changing a few things from automatic to manual, turning off Intel application optimization, and deleting an orphaned startup icon is all I needed- btw the icon was the malware/ virus scan shortcut. Next, was going to be a gpu upgrade, pny 5060 8gb to asus dual 5060ti 16gb OC. I did that myself, carefully with plenty of light. Thank you Jake (Computer Clinic).. Outstanding! If you bring them a computer neglected and abused don't dump on them when they can't make it like new. They may work a miracle but you cannot escape your responsibility.

When I called and asked if they work on MacBooks, they said yes. When I brought in mine, which…read morewasn't powering on, and asked them to check the power rails and power path to narrow down the cause, they said no problem. A couple days later they called and said they blew fans on it and it wasn't powering on. I asked them if they checked the power rails and they said no but they'd look at it further. When I came back in to pick it up, they recommended I go to another place that works on macs. While they were nice and agreed to look at in further, I felt like they didn't really have much experience with Macs based on their minimal troubleshooting plan.

I wanted to update my RAM this past week. I am well aware that there is a RAM shortage but before…read moregoing to Amazon I thought I'd try to support small business. I called the store and whoever answered the phone was VERY rude. He was like "THERES NO RAM ANYWHERE. TRY AMAZON" well guess what I did try Amazon and got my RAM within a day. It's so sad that small businesses are going out of business, but bad customer service is one of the reasons why. I'm an avid gamer and upgraded to my systems but this store has lost a future customer.

They had what I needed thanks! good selection service and value. Couldn't ask for much more!read more

Came here to order some tcg cards like I normally do at the Mira Mesa location but they weren't…read morereally helpful. I asked Davey if he could put in an order and he simply looked at the site and said they're sold out. I asked if he could check his pos system but he brushed me off saying it's gonna be the same. I left disappointed and went to the Mira Mesa location where they checked their pos system and put in an order for me.

This Best Buy location is one of the worst in San Diego city and county. The customer service…read morehere at this store from the check out employees to store manager is horrible. I went in yesterday looking to get a price match on a high end oled tv from Costco's price. Store manager comes back and says "Yeah it's still Black Friday promo pricing and promo's so I cannot price match this price, the earliest I might be able to price match Costco's price is next Tuesday at the earliest". 1 day later I drive down 8 miles to the Best Buy at Mira Mesa. I asked for the same price match and the store manager approved the price match for the high end tv I bought.

I haven't even paid Dan for a service, but I'm leaving him five stars because our brief…read moreconsultation was incredibly useful. His honesty helped me turn back from the wrong direction. I'm rethinking the whole project. Furthermore, my son is a gamer and wants to build his own machine. I picked Dan's mind about this, and his advice is priceless.

Excellent! Recommend! My home network was in shambles. The Internet speed to the house was at over…read more500Mbps but my Wi-Fi was getting maybe 100Mbps. I had conflicts, bad wires, misconfigured settings and Dan got my totally straightened out. Now my network is better than I thought it could be. I have new diagnostic tools to help me see what's going on with all my devices and everything's running smoothly. Great value. He deserves more than he charges. And he's just a great guy! So good!

Ricardo does a great job explaining technical stuff to non-technical people (myself) without making…read moreyou feel stupid. I'm sure we've all experienced that pimple faced sales guy at Frye's that makes you feel like a total moron. Well this was the exact opposite. He was very thorough and helpful. He made a few recommendations after doing a review of my system. I must say I am very pleased with the results. He doesn't try to up-sell you or make a bunch of extra money on "parts". He had me buy all my own parts at Frye's, and he installed them for me. We did review my procedures to make sure I was doing back-ups properly and often enough., De-fragging and all that stuff. He comes to you, which is super convenient and totally works with you so it is agreeable to your schedule. If you don't have an "IT Guy" or just need a little help when stuck, give him a call. No job too big or too small.

My Geek tech did a wonderful job understanding what I needed to have done,…read moreCompleted the job in a timely manner, provided simple documentation and training that allowed me to have full control over my older, one of a kind stereo home theatre system via my Cox converter control/handheld remote. He was very pleasant and professional to work with. I look forward to calling him again on my next geek / tech project! Henry, Poway

Sam is the most knowledgeable man I've ever dealt with concerning computers. He was incredibly…read morehelpful figuring out my problem AND finding a solution (that didn't even benefit him). Went above and beyond what was expected.

5 years old HP laptop keep giving me warning about the battery. Google told me it's best to change…read morethe battery with that error code. Went to Best Buy to check out new laptop and asked the Sales lady if she has any idea how much to change battery by the Geek Squad. Obviously she has no clue and told me may be $300. Reached out to Sam and he told me to buy a battery on Amazon or eBay, and they will charge labor to change the battery. Dropped off the battery and laptop, battery replacement completed in 30 minutes or so. Save me some money and buy me may be 2-3 years with the laptop. Straight forward, no BS. Good Pricing. Good communication. Somehow Yelp is not showing his new address, and his website has not updated it yet also. New location is 7710 Balboa Ave. on the third floor. (I think it's #309?)

Rob is very professional and got the job done. We had multiple computer issues- and he fixed the…read moreproblems and went above and beyond by helping "clean up" the apps and unwanted pop ups. Definitely recommend him!!

If you're looking for someone to help with anything computer-related, Robert at R&R is your guy…read more I'm personally not so tech-saavy (and neither is my husband), so if I have a computer issue, I first ask my teenager, and if she can't resolve it, I'll go to Robert. He came over today and got our new printer/scanner installed, along with a new router, and got all our devices (computers, phones, TV) connected to them. No problem. He even took away our old devices to be recycled. He was friendly, nice, professional, and extremely helpful. He can also help with virus and spyware removal, transferring data from other devices or drives, or other IT issues. He can do do home visits, or even help you remotely. I'm so glad to have found Robert and whole-heartedly recommend him!