Long story short, I dropped my laptop awhile back that caused minor damage where I was able to just…read morepop the pieces back together. Fast forward to about a month ago where I closed my laptop lid and CRACK - something happens where basically the bezel, back over, and hinge gets damaged to the point where it looks like I ripped it apart when I open my laptop back up. Tried to fix it and somehow made it worse by messing up the screen and man, I've done my fair share of taking computers apart before but I wasn't going to mess with my laptop after this series of unfortunate events. Cue Eric! I reached out to a couple of repair guys for a quote and Eric gave me the best one AND the hope that my laptop could be saved (I had a couple others tell me it wasn't worth the fix; mind you, my computer itself worked fine still - I just had to plug in an external monitor to get anything productive done). He was timely with messages, and even let me know that some parts were missing for repair and ordered it for me. His quote was reasonable in comparison to the cost of a brand new laptop and now that I've had it back for a couple weeks; I can honestly say it feels brand new. Appreciate his quickness and his expertise, would definitely come back for any silliness I encounter with computers down the road. Thanks, Eric!

Asked for a simple JB weld job as I didn't have the JB weld and didn't want to order it and I was…read morewilling to spend $100 bucks to have someone do it. Instead they tried to tell me I need much more expensive repairs. I order the JB weld for $6 and fixed it myself. Now the owner is out $100 and get a bad review for being dishonest. Edit: owner is also a liar trying to defend his dishonesty. I've attached a picture of our conversation in Yelp. Edit 2: oh so you didn't lie about talking to me you just so overwhelmed you couldn't remember all the people that you spoke to which is why you said you didn't speak to me. And you're not dishonest you are incompetent because you had to quote a much more expensive repair instead of doing quick repair. Makes sense considering you are so overwhelmed with business that you would immediately try and push a longer more expensive repair instead of a quick JB weld job. People if you do business with this man you deserve what you get.

So glad there is still trust worthing local IT support. I brought my laptop in to get the power…read morebutton fixed. He looked at it and asked asked :you want the cheap option or want me to do it the right way?. To which i replie. "how much is cheap and how much is the "right way?" He responded "I can make it work and keep it simple for $80 or we can order new parts and it could cost up to $250" Since this was a 3 year old laptop, I opted for the simple and cheap option. All good, its been over a month and im happy with the well spent $80

Joey, Those of us…read morewho have used your services will wait with bated breathe until you return. Your generosity and congenial manner is sorely missed in IT, data retrieval and general computer repair. If there is anyway for you to update us before December 31st, please do so! If not here on Yelp, no matter; we will find you! Hope you and your family are well and happy. Take good care! Alan & Lois

When I called and asked if they work on MacBooks, they said yes. When I brought in mine, which…read morewasn't powering on, and asked them to check the power rails and power path to narrow down the cause, they said no problem. A couple days later they called and said they blew fans on it and it wasn't powering on. I asked them if they checked the power rails and they said no but they'd look at it further. When I came back in to pick it up, they recommended I go to another place that works on macs. While they were nice and agreed to look at in further, I felt like they didn't really have much experience with Macs based on their minimal troubleshooting plan.

Just drove to Computer clinic and visited my first trip. I wanted to look around and speak to…read moresomeone to see the general awareness of systems. Good looking, relaxed atmosphere and fantastic feedback/ knowledge from Jake is a pleasant outcome. I requested a cpu/ microprocessor replacement (i5 245k to i7 270k). I explained my concern, MOBO sockets have the pins and the CPU/ BGA just has pads, and in my day it was the other way around. Since I've had macula off retinal detachment in my R. eye and multiple retinal tears/ surgeries in my left doing it myself without possibly bending pins compelled me to get help. And I stated that I would supply thermal paste and processor. Jake provided a written quote and was overtly careful to remove the nominal charge for in house thermal paste. He showed concern for the misery of 8 eye procedures. But we also enjoyed a chat about technique spreading the paste. Two days later I brought the system in and in 24 hours I had it back. Clean, no smeared paste, secured, the system is physically as I delivered it. Once home I checked operating temperatures, device manager, and several other things. All systems are functional. I'm not a gamer and I am picky about stuff running at startup so changing a few things from automatic to manual, turning off Intel application optimization, and deleting an orphaned startup icon is all I needed- btw the icon was the malware/ virus scan shortcut. Next, was going to be a gpu upgrade, pny 5060 8gb to asus dual 5060ti 16gb OC. I did that myself, carefully with plenty of light. Thank you Jake (Computer Clinic).. Outstanding! If you bring them a computer neglected and abused don't dump on them when they can't make it like new. They may work a miracle but you cannot escape your responsibility.

I wanted to update my RAM this past week. I am well aware that there is a RAM shortage but before…read moregoing to Amazon I thought I'd try to support small business. I called the store and whoever answered the phone was VERY rude. He was like "THERES NO RAM ANYWHERE. TRY AMAZON" well guess what I did try Amazon and got my RAM within a day. It's so sad that small businesses are going out of business, but bad customer service is one of the reasons why. I'm an avid gamer and upgraded to my systems but this store has lost a future customer.

They had what I needed thanks! good selection service and value. Couldn't ask for much more!read more

Came here to order some tcg cards like I normally do at the Mira Mesa location but they weren't…read morereally helpful. I asked Davey if he could put in an order and he simply looked at the site and said they're sold out. I asked if he could check his pos system but he brushed me off saying it's gonna be the same. I left disappointed and went to the Mira Mesa location where they checked their pos system and put in an order for me.

This Best Buy location is one of the worst in San Diego city and county. The customer service…read morehere at this store from the check out employees to store manager is horrible. I went in yesterday looking to get a price match on a high end oled tv from Costco's price. Store manager comes back and says "Yeah it's still Black Friday promo pricing and promo's so I cannot price match this price, the earliest I might be able to price match Costco's price is next Tuesday at the earliest". 1 day later I drive down 8 miles to the Best Buy at Mira Mesa. I asked for the same price match and the store manager approved the price match for the high end tv I bought.

This guy! I called this guy yesterday. It was a Sunday. He answered the phone. Nice, kind and…read morelistened to an idiot that had zero idea how to really explain what was going on on my computer. Computer stuff is like me explaining my car. I don't know. So my computer said it needed a Bit Locker ID. I don't know the ID, never heard of it. Pretty serious considering we do all of our business off this damn computer. Long story short- he understood what I was talking about. Told me what to do and I did exactly what he said and sure as shit. It popped right on. I'm back in action. I'm back on my computer. This guy is an angel, like a Saint. I highly recommend him.

I haven't even paid Dan for a service, but I'm leaving him five stars because our brief…read moreconsultation was incredibly useful. His honesty helped me turn back from the wrong direction. I'm rethinking the whole project. Furthermore, my son is a gamer and wants to build his own machine. I picked Dan's mind about this, and his advice is priceless.

Ricardo does a great job explaining technical stuff to non-technical people (myself) without making…read moreyou feel stupid. I'm sure we've all experienced that pimple faced sales guy at Frye's that makes you feel like a total moron. Well this was the exact opposite. He was very thorough and helpful. He made a few recommendations after doing a review of my system. I must say I am very pleased with the results. He doesn't try to up-sell you or make a bunch of extra money on "parts". He had me buy all my own parts at Frye's, and he installed them for me. We did review my procedures to make sure I was doing back-ups properly and often enough., De-fragging and all that stuff. He comes to you, which is super convenient and totally works with you so it is agreeable to your schedule. If you don't have an "IT Guy" or just need a little help when stuck, give him a call. No job too big or too small.

My Geek tech did a wonderful job understanding what I needed to have done,…read moreCompleted the job in a timely manner, provided simple documentation and training that allowed me to have full control over my older, one of a kind stereo home theatre system via my Cox converter control/handheld remote. He was very pleasant and professional to work with. I look forward to calling him again on my next geek / tech project! Henry, Poway

SD PC Repair uses a flat-rate pricing model: $40 for hardware diagnosis and a set $140 for software…read moreissues. I brought my PC in because it kept crashing, and it turned out to be just a driver problem that needed a reinstall. Paying $140 felt pretty steep for what ultimately came down to redownloading drivers, you could definitely find a simpler fix cheaper elsewhere. It would be great if the pricing had some flexibility for quick, straightforward jobs rather than a strict flat rate. That said, he did an amazing job getting my system stable again and fixed the issue completely. Great service and solid work, just on the pricier side for minor software fixes.

Professional courteous service and highly knowledgeable when I stopped by to discuss data transfer…read morefrom a bad laptop to a seagate drive...and I learned a lot. Great value too. Highly recommended.

Rob is very professional and got the job done. We had multiple computer issues- and he fixed the…read moreproblems and went above and beyond by helping "clean up" the apps and unwanted pop ups. Definitely recommend him!!

If you're looking for someone to help with anything computer-related, Robert at R&R is your guy…read more I'm personally not so tech-saavy (and neither is my husband), so if I have a computer issue, I first ask my teenager, and if she can't resolve it, I'll go to Robert. He came over today and got our new printer/scanner installed, along with a new router, and got all our devices (computers, phones, TV) connected to them. No problem. He even took away our old devices to be recycled. He was friendly, nice, professional, and extremely helpful. He can also help with virus and spyware removal, transferring data from other devices or drives, or other IT issues. He can do do home visits, or even help you remotely. I'm so glad to have found Robert and whole-heartedly recommend him!

it was a pleasure to be serviced by mark…read more he took care of my old iPhone (se2), prescribing a solution and disclosing a competitive price before service began. overall service took about 20 min in and out. i actually came while he was occupied with a client offsite (which is at no point a fault at all), and decided to wait until he got back, and he was professional in handling the compensation. mark is very accommodating, offering me a beverage while i waited, and giving me a ride home since i ubered to the store. we had small talk during the drop off and it is clear that he is an earnest man. i made sure to tip him for the experience, and i am completely satisfied with the experience at pcs connection.

I can't say enough good things about Mark and PCS Connection. Originally, I had my phone battery…read morereplaced there and the service was exceptional from the start. Mark took the time to explain how battery cycles work, what to expect in terms of battery life, and how to properly understand battery health. It was clear he genuinely knew his stuff and cared about making sure I understood the repair--not just getting me in and out the door. Fast forward about four months, and I unexpectedly started experiencing battery degradation. I reached back out to Mark, not really knowing what to expect since I was outside the warranty window. Without hesitation, he offered to replace the battery--no questions asked. That kind of customer service is incredibly hard to find these days. Anyone can provide a service when everything goes right, but standing behind your work and taking care of a customer after the fact is what separates a good business from a great one. Mark earned my trust and my business for the long term. This is exactly how you create lifelong customers. Thank you, Mark, for taking care of me and for providing such outstanding service. I highly recommend PCS Connection!