I don't agree when people complain that young people are trying to do things the easy way . The…read moreyoung people I know like Richard at the (Hanover Center location of ) Stockbridge are just trying to do a good job without complications. I really appreciate his help today. Well done sir.

Broke my phone and had the pleasure of meeting two great people. Chris Adams and Jada Pace. They…read morewere working gave me excellent advice and save me extra costs. I got my new phone and it was not able to complete the setup from home with the online expert. I returned to this Verizon store where Jada and Chris spent time re setting up and getting all my information to transfer over to the new phone. I spent $0 at their store and was treated great and very respectful never felt like I was a bother or being rushed. It took a lot to get the phone set up and they were great. Again thank you Jada and Chris for all your help today.

Visited on June 28, 2026…read more I came to this Verizon location because my phone has been having ongoing service issues. I was hoping someone could diagnose the problem, but I left disappointed. James assisted me. He wasn't welcoming, and I didn't find his customer service to be polite or engaging. He spoke so quietly that I had to ask him twice to speak louder because I couldn't hear him. After briefly looking at my phone, his main suggestion was to turn Airplane Mode on and then back off whenever I lost service. Considering I explained that this has been an ongoing issue, I expected him to run a diagnostic first. Instead, I had to ask if a diagnostic could be performed. Before doing any meaningful troubleshooting, he also tried to discuss upgrading my phone. The experience felt more focused on selling a new device than resolving the issue I came in to fix. Better communication, stronger customer service, and a genuine effort to troubleshoot would have made a big difference. Unfortunately, based on my experience, I won't be returning to this location.

Anthony, at 6000 Roswell Rd, Sandy Springs, tried hard to sell me a new phone because mine was "old…read moreand running on the 3G system, so it wouldn't work much longer." My Samsung Galaxy S9 runs on 4G and is configurable to 5G. Also, 3G went away 2 years ago, so I guess he's been using that one for a while.

Phenomenal service and went the extra mile. I've come here a few times over the past several years…read moreand always had top notch service. They aren't nosy or judgy, they just fix your laptop and get it back to you. Not too expensive and not usually slow. Recently, I had a motherboard replaced and the microphone didn't work when I got it back. I brought it back to a former employee named Zuhare, who was the only person I had dealt with on this particular laptop. I had to bring it back several times times for multiple issues. The guy had my laptop for 2 full days and never touched it to fix the mic. Seemed annoyed I even asked. Anyway, I had a few choice words for him, then didn't go back for a few months. I finally decided to go back and the new employee and owner fixed it for me for free within a day. No charge. Now that Zuhare is gone, it is a wonderful place again.

I've purchased several computers and various computer parts and accessories from Ginstar over the…read moreyears, and I've always been satisfied. Their products have consistently met or exceded my expectations, and I've never had a negative experience.

Fast and friendly, knowledgeable and reasonable cost. Computer tech, Aman, was terrific!read more

I had my first and worst experience with this store on 4/22/25 at the Lawrenceville Hwy location in…read moreGA. I brought in my fully functioning iPhone SE 2nd Gen with just a cracked screen. I was quoted about $110 for the repair and told everything would be fine unless I did high-quality photography. Their website even promises peace of mind and says devices are returned "back to normal." When I picked up my phone, I saw the speaker plug at the top was missing--something that was 100% there when I dropped it off. I mentioned it, and the girl at the help desk claimed it wasn't there. Being lied to like that was infuriating. The new screen also had a strong orange tint. I was told this was likely due to a low-quality screen--not Apple-certified. I was never told there were different screen types or options to choose from. I asked for the manager, Eddie. He claimed the missing plug wasn't important. That's false--it helps with waterproofing. I regularly shower with my phone, and without that plug, water and soap could ruin it. If I hadn't noticed, my phone could've been destroyed. The store claims to catch issues other places miss, but they didn't even acknowledge losing a part. Eddie offered to replace the plug and swap in another aftermarket screen, but not a real Apple one. If the orange tint remained, I'd have to pay another $100 for a genuine screen. I would've just bought a new phone if I knew that. I contacted corporate, but the owner refused to do anything. An employee even submitted a photo of my phone (after they lost the plug) claiming it was already missing! The entire experience felt shady. The cashier repeatedly asked for my passcode, which I refused to give. I even saw them ask for other customers' iCloud passwords out loud--total security risk. They gave me a screen protector that didn't fit my model and acted like that made up for everything. This was hands down the most unprofessional, frustrating service I've ever had. Do yourself a favor and go to a genuine Apple or Samsung store to get a device fixed and you will pay a little more, but you will have assurance and peace of mind that you will not be cheated and it will be fixed properly.

My sons have joined cub scouts, and this store was recommended by the den leader as the easiest…read moreplace to stock up on uniforms. I made the "mistake" of going on the afternoon of a Braves game, and I feared there would be no parking as the back half of their complex is a pay lot during games. Fortunately for me, the front side had a handful of spaces open. I wandered around for a bit finding what I needed, but then was asked if I needed assistance by 3 different employees. Once I had the basics (shirts, shorts, hat, slides), I headed to the front. The computer was running a bit slow, but there were several employees on hand to help, even with 1 looking up where to find a clearance item in a different size. They've got seamstress capabilities on site who will hem and sew on patches if you're not so inclined. They've also got a decent selection of outdoor gear, if you want to make it a one-stop shop. 2019 Reviews #34

Great place for airline crews. I've come here to get my bag repaired and they were friendly. Quick…read moreand efficient. I think they have a nice selection of everything such as attire and luggage. I've even seen compression pantyhose. I won't talk about cost too much because it's all subjective but I'd rather buy from a place that gives good service than anywhere else. Ample parking and public transport is close. Not far from restaurants or the airport either so I recommend this place.

Lots of options if you're looking for Airline stuff out of Atlanta…read more Staff can be a bit divisive (sorry for the big word...it fits perfectly) if you're not precise in what you're looking for - I witnessed this with a New Flight Attendant looking for shoes. Great if you know exactly what you're seeking...

Jordan was fantastic! Unbelievable customer service! I really thought my key fob was done after I…read moredropped my keys and the fob broke. I couldn't find one of the pieces. But Jordan put it back together and I can open and lock my doors again! Thank you so much Jordan!

Quick knowledgeable service. They are helpful with all things batteries and quite a bit more. There…read morewas an additional charge for installation though. Not a fan of that at all.

I had a great experience working with Ben Rouse! He promptly met me at the door and quickly helped…read moreme find a new phone and complete the transfer as a part of a promotion. 10/10 experience!

Navigation had me doing a little Verizon scavenger hunt first, so heads up. Getting there was more…read moreconfusing than it needed to be. But once I made it inside, the experience straightened itself out fast. Staff was on it. Nice. Ready. Helpful without dragging the moment out. I had ordered something online for locker pickup, and the woman helping me jumped right up like she already knew the assignment. No attitude. No long face. Just straight to it. I had a few questions about setup and she had the answers immediately. That part mattered. Nothing worse than buying tech and then standing there while somebody reads the box with you. Not the case here. She knew what she was talking about and made the whole thing feel easy. The store was clean. Organized. Calm. In and out without the usual wireless store stress spiral. it's giving... one competent employee holding the whole franchise together.