Update: The store ended up allowing the return after all once I spoke with the store manager,…read moreCornell. Thank you to Cornell for taking the time to help resolve the situation. Unfortunately, the two managers I dealt with previously need to be retrained. They told me the store only accepted returns within 48 hours and also claimed the return couldn't be processed because the lawn mower had been used. Neither of those explanations turned out to be true. When I returned, a new associate at the returns desk processed everything without claiming the computer prevented the return or giving any of the excuses I was previously told. It became clear that the information the two managers gave me was false. I appreciate Cornell's professionalism and assistance in making things right. I hope the other managers receive additional training so future customers are given accurate information.

This could have been better. It gets 2 stars because the…read morenight manager on duty, and the store associate Tameka, are awesome and rock! Otherwise, the Camp Creek store gets burned here, because their warehouse and their ability to answer customers and give real, solid answers, and "know what's going on" is pretty terrible. Also, in my experience, I've had to wait on hold and get passed around to at least 3 people - per phone call - to this store. And the daytime managers don't answer, and if you get put on hold, you can just sit there and wait... but let's just put it this way... I gave up and hung up at least 3 times after sitting on hold for over 20 minutes. in 24 hours, I've been on hold or tried to talk to Camp Creek store every time to see "what's up?"... for a cumulative 3 hours+ Then the rest of this review is for LOWE'S CORPORATE: Lowe's corporate policy is stealing from customers, performing unscrupulous business practices that should be considered theft by diversion or at the least money laundering. On Saturday, 07/16/2026 I purchased a Frigidaire 20 cubic foot freezer from Douglasville, GA Lowes store. (7001 Douglas Blvd, Douglasville, GA 30135 - phone 770 920 9022) I paid for haul away of an old freezer ($79.00) I paid a delivery fee ($39.00) I paid full price for the new freezer ($899.00) I paid for a 5 year warranty ($159.97) The new freezer was ordered and delivered under Lowe's tracking #200730197261850328 The new freezer was delivered on Monday July 20, 2026 The new freezer was NOT delivered from the Douglasville store inventory. The new freezer was delivered from Camp Creek Store inventory. (3625 N Commerce Dr, East Point, GA 30344 with phone 404-838-2000) This is where the trouble begins. The new freezer had a bad seal from the Frigidaire factory. Icicles formed within 12 hours, and frost overtook the entirety of the inside back wall. It is supposed to be a frost free freezer. I called Lowe's customer service at (800) 445-6937 to return it according to their 48 hour return policy window. I was told only Camp Creek store can order the pickup of the defective new unit, because it came from their store inventory. Camp Creek store obliged and said they could pick it up on 07/23/2026. Camp Creek store picked it up on 07/23/2026 at 12pm - but did not mark that they picked it up until 3pm 07/24/2026 This return order delivery # is 201715202262033739 This is where it gets worse. I was told that I cannot have my money back from the STORE I GAVE MY MONEY TO (Douglasville) - because the freezer actually came from the Camp Creek store inventory. Camp Creek does not answer their phones, puts you on hold, and hang up on you or wait just put you on hold until you give up and hang up. I held also held on the phone with them from a corporate customer support representative for over a cumulative 1.5 hours. Totaling nearly 3 hour of holding with Camp Creek over 24 hours. This is where the theft comes in, now. I was emailed a receipt telling I will expect a gift card in the mail - from Camp Creek Lowe's - for ONLY THE VALUE OF THE FREEZER. This gift card transaction # is 201715205262041656 At this point I am still owed 159.97 + 39.00 delivery. (In fairness I am not asking for recycled appliance fee returned, as that did occur) I was told by corporate customer service support that to get my money back for the 5 year warranty, that I have to wait until the Douglasville calls me back to tell me how they're going to send me the additional money. When I asked for at transaction number from corporate for the 5 year warranty money back, I was told they can't give me that, and only the Douglasville store can tell me that. Corporate customer service is useless too now. Fine. I'll get a gift card eventually (I better!) in the mail. Fine. I'll get (hopefully) the 5 year warranty replacement too. However, I was told by corporate that the $39 delivery fee is completely non-refundable, and that's just the way it is. If this is all true, it's theft. Of consumer's money and time. It's not my fault as the consumer that Frigidaire produced a faulty product. I am robbed of this money, because Lowe's is corrupt and not decent enough to return a delivery fee, FOR A PRODUCT THAT WAS DEFECTIVE FROM THE FIRST DAY. That's their money to lose, NOT MINE. Lowe's is actively punishing consumers and taking money from them, under this "non refundable" service, that as far as I'm concerned is fraudulent... when they're out here delivering defective products to consumers. Lowe's can do better, and they should do better. The AI bot is absolutely useless, and the delivery and returns are terrible because of "the system" I gave one Lowe's store money. Lowe's shipped me a defective product... and then instead of giving all the money back for a DEFECTIVE PRODUCT... it's locked to a gift card to their corporation! I still HAVE TO SPEND THE MONEY WITH LOWE'S ON SOMETHING ELSE........ nah bruh. that's not cool!

From scheduling to installation very pleased Subzero…read moreRefrigerator Freezer installers Mikey, Josh & Douge were very professional, courteous & efficient

Doing a remodel and have had several deliveries. None compared to the service Alex and JD from…read moreBeautiful Installations delivered. If you want a company that treats your new appliances with care, ensuring not scratches, you'll be in good hands working with them.

Stay away from this company. Akif Ozz and their team post false information online about their…read moreproducts to get you to come into their location. By misrepresenting themselves with sales tactics this is not a truthful company to work with. There are a lot of other companies out there and with this company the negatives far outweigh the positives.

From beginning to end, they did everything we wanted…read more We remodeled two bathrooms, one a total gut-job, down to the floor, and the other bath had its vanity/tile/shower door installed. Every subcontractor did beautiful work - the tile company and shower door company in particular. The bathrooms are fantastic and have been rescued from 1987. Martha was our Project Manager and she was above-and-beyond outstanding! Very communicative and listened to our concerns over some details - all of which were addressed immediately. She was on-site during active work 95% of the time. The other 5%, she called. Martha was never unreachable and it made us feel way less stressed. Beginning to end was pretty quick and painless - maybe 8 weeks, tops.

They came out for a simple washer lid lock issue. Took him 30 minutes and a small part and they…read morecharged $350! Shame on me for not asking their minimum labor charge which turned out to be $250! Then they charged $100 for a plastic part that I could get online for $30. I could buy a new washer for $550! Do not use these price gougers!

Used to be good they have now lost my business and the rental properties after too many problems,…read moreused them 2018 early 2020;s but honestly the new management is really horrible and a waste of time, money and bad customer service - WILL NOT GO BACK and they lost my business with horrible customer service after saying the cost of a service call would be taken out after part was ordered, part was backordered so delayed when part finally came in and checked 4 months later they wont honor the agreement and now wants to have the part be $200 more so bye bye and thanks for doing it to someone who just yanked 21 other properties from ever seeing your company again. Too many other competitors to put up with bad ones.

Very unprofessional!!!!! I had appointment set from 10am to 2pm. CEDRIC never arrived. I had to…read morecall him, then he tells me he" s at the Doctors office. Don't waste people time!!! I would not recommend!!!

I don't have the use of my oven because Circuit Appliance Repair was supposed to replace the…read morebroiler element. The repair was started but not completed. The technician claimed I needed an electrician so he did not reconnect my functioning oven. I contacted an electrician, not the one he suggested, an was told that I didn't have an issue. And, I have twice received a bill for the repair has not completed. I emailed that I will gladly pay if he will come and complete the work. He has not contacted me to come back and finish the job.

Called the hoover 800 number and they said that they could not ship electrical parts. Dave…read morereplaced it in 10 minutes for 20 bucks! Located at 1847 Candler Road, Decatur. Phone 404-688-4272 Dave took it out and put it back in my car and I was off in ten minutes. I highly recommend Dave and Comer's Vaccuums

These guys are personable, quick and professional. I brought my old Shark vacuum to them and they…read morewere able to get it repaired the next day. I got some soot and other debris in it which also caused a weird noise. It work like it's brand new. Try them out you will love it.

Welcome to my heaven of scents…read more Bath & Body Works has really been holding me down for decades. From the time of Japanese Cherry Blossom being a signature luxury scent, lol, I've been riding for them. So I'm always happy to go into a store and have a great experience. Since moving to ATL, the Bath & Body Works in East Point has been my go to location. Each visit seems to be a breeze thanks to some great employees on staff. The craziest days of the year here seem to be the Semi-Annual sale and candle day and Omg. The lines were out the door per usual and although I ended up opting to purchase my candles online, when I was in the area I saw the line moving smoothly and smiles on the faces of the guests lined up outdoors. This location is also a fave because it's located next to some of my other fave shopping spots that I have no business visiting. Although a smaller location than some I'm used to, this one is definitely my go-to thanks to the awesome inventory and even better team. Time to go re-up on candles!

I was in the neighborhood to pick up a Target order and noticed this Bath & Body Works right next…read moredoor. I haven't been on this side of town in a year and the last time I was here this store was not here, it was a Payless Shoe store in the space. I had a gift card to spend so I parked and went in to purchase a candle and to my surprise, it's their semi-annual sale. YEAH!!!  Thankfully I'm on a budget and didn't go overboard. I purchased two 2 wick candles, two wall flower refills, and 5 hand sanitizers, total was around $35.   Store - was clean, pretty organized but I did notice there was a shelf in the back that was empty. I was also looking for the car fresher holder and the supply was very low with one option. I haven't been inside a Bath and Body Works in over a year but it also looked like there was a limited selection of candle scents.   Service - I was greeted by the manager as I was looking at products and the individual that checked me out was super friendly.   I'm not sure why the score is so low for this location but other than the areas of opportunity listed above, I have no complaints.