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    Planet Electronics

    5.0 (1 review)
    Open 10:00 am - 7:00 pm

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    18

    8 years ago

    Fast results. Reasonable rates. Pleasant owner. Located in shopping center.

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    The Appliance Doctor - Our technicians take a moment after training to relax and take a group photo!

    The Appliance Doctor

    2.2(84 reviews)
    22.1 mi
    $$$
    Locally owned & operated
    45 years in business

    It seems like I am in the minority with my positive review! That being said, I will just write…read moreabout my experience because i have used the Appliance Doctor 3 times now for 3 different appliance issues. The most recent issue (as in today 12/1/16) was a leaking garbage disposal. Called on Tuesday an based on schedules we settled for today between 1-5. They were very accomdating and did their best to match up with my hospital work schedule. I do my research before hand as in im cautious and maybe jaded because I dont know a lot about appliances (obviously if I did I wouldn't be calling them) and want to not get charged to fix something that doesnt need fixing or being sold on something because I lack knowledge. I was preparing myself, based on where the leak was, to have to buy a new disposal based on cost of parts and labor it would have been cheaper to just replace...I called this morning to see if by chance they could rell me if it was gling to be closer to 1 or 5. I gor an honest answer and they said closer 5. Mike was my tech and called me around 3:30 and about 20 min before arrival. His time frame was almost to the T. He was pleasent, knowledgable, and professional. He basically showed me that something had not originally been secured which was why it was leaking. It was an easy repair only using a hammer to re align the piece that was not properly secured. He was not offended as I stood there and watched, answered my questions, told me what he was doing etc. Never made me feel dumb or in his way. I even learned how to un clog/jam the dislosal and how to reset if it is not kicking on. There is a 30 day warranty in case it starts leaking again and a free "goody bag" with dishwasher soap, chip clip, and fridge magnet! In the past, I had a washing machine issue (which I ended up having to replace due to its age). The second call was when the dryer stopped working because it overheated and automatically shut down dur to a safety feature (which I wasn't aware of). The duct was cleaned and the tech shortened the hose because it was way to long and was a hazard. No issues with either service call or the techs who came. Didn't feel jipped/taken advantge of, or had shoddy workmanship. It stinks that so many people have had such negative experiences!!

    They came out for a simple washer lid lock issue. Took him 30 minutes and a small part and they…read morecharged $350! Shame on me for not asking their minimum labor charge which turned out to be $250! Then they charged $100 for a plastic part that I could get online for $30. I could buy a new washer for $550! Do not use these price gougers!

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    Planet Electronics - appliances - Updated May 2026

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