I visited April 10, 2026 while on my work break and the service person had me done within 20…read moreminutes. My phone works perfect! Excellent customer service. I hope I do not have to revisit due to a broken screen, but if I do I will definitely use Cellular Depot. Thanks once again for great service.

Got in contact with them the day before. I drop by. Dropped phone off. Back in the time frame they…read moreproved. Screen looked new and in operating condition. Thanks.

The salesperson applied a screen protector to my daughter's phone, told her she needed it even…read morethough she already had one, then charged her $28. He was rude and called her a liar when I asked for a refund. He gave me the runaround for 20 minutes. Tried to refund me $10 instead of the $28 he charged. Stay away from this store!

got my phone repaired here twice. both times the screen had performance and display issues such as…read morelines through the screen when it was lit up, screen would freeze to the point i would have to restart the phone. Also the placement of the screen seemed to not fit for my iphone 15, it was not flushed against the frame and stuck out about 2mm looking as if it was floating on top of the device itself. Which leads me to my final issue. Due to the fact the screen replacement was not flushed to the device frame, I completely shatters within in 2 months of the last time I repaired a screen with them, this is WITH THE SCREEN PROTECTOR. I was charged over $300, the product was not worth that amount. DO NOT GO HERE. I even asked them when I picked up my phone if they use the same screens as apple and if they were apple certified, they said yes which was not true considering apple has strong materials that make up the phone. My device even had an error saying it was not an apple part and was not installed correctly. With that said, save your money, go to apple or learn to do it yourself.

Absolutely incompetent! Took my iPad in for a battery. When they returned it, the battery was worse…read morethan before and both my rear facing camera and microphone were not functioning. I took it back for another battery and repair of what they broke. Received the iPad back in two days, and not only was the "new" battery even worse (completely dead within hours with no use), they stated that they could not fix the rear facing camera, but they refused to pay any toward a replacement. I'm now out $1000 for a replacement iPad. Stay away from this place!

I had work done on my two iPhones at the Cumberland Mall location earlier today, September 23,…read more2025. Rey worked on one, and then the power button stopped working. He insisted they don't go near the button when fixing the screen or battery, but the button worked just hours earlier when I decided to bring my phone in. While he was troubleshooting the button, he pulled out a rubber seal with some tweezers, and then told me that I could come back in one week when he worked again, after he has a chance to order the needed part, and he will fix the button without charge. I'll update my review if the promised work is performed in one week on September 30, 2025. Also, iPhone batteries ship at around 50% charged no matter who you buy them from because its the most stable charge state for a battery and therefore the safest to ship, but the battery he installed on the phone powered on at 5%, which would never happen with a new battery. I think only one of the two phones he worked on received a new battery, and he thought he would save some money with the second battery. After I charged the phone to 100% and played around with the new screen, the home button is also now not working. Sometimes I have to press it three or four times to get the screen to turn on, sometimes it does not work at all. Both the home button and power button worked perfectly prior to taking it in to the shop. Update: On September 24, 2025 I called in the morning to speak with a different employee and to confirm the power button part had been ordered. I spoke with Mavis who said that the part is ordered and they will fix the button on Tuesday Sept 30, but she tried to explain the battery away as a "new battery that had just drained its battery while sitting in inventory". I think this is a sketchy explanation. Update: On September 30, 2025 I came in and they fixed the broken power button. I did not bring up replacing the battery because I just didn't want to complicate the matter. Between Sept 24th and Sept 30th, the home button had started to work properly so I think it just needed to work its way into proper place, but the home button has been a little iffy since Sept 30th. I am hoping that the home button starts functioning normally again within the week.

Be careful doing business with them. They were supposed to unlock my phone but only lasted 2 months…read moreunlocked. The unlock is supposed to be permanent not only 2 months. They didn't want to give a refund and they wanted to charge again to have it unlock again. Be careful. They will take your hard earn money and rip you off

went in today to get my iphone 14 pros battery replaced and charger port replaced was very…read moreaffordable took one hour i'm pretty happy with my phone now this place was great

This place is a scam. BEWARE…read more They charged me $572 to fix the face of my iPhone 13. When they returned it, the phone would not connect to the internet and registered as having non-original Apple parts. They asked for the phone back and never returned it nor my money. I was talking to a guy name Michael over text who went cold and will no longer respond to my messages. Their website does not work, nor does any other contact information.

I brought my phone here because I woke up and it wouldn't…read morecharge or turn on. They were really nice and they told me it was a quick fix two days later they told me that it would be over $400 to replace my screen when I brought it in the screen was not broken. They were no issues with it. It was just the charging port had a little debris in it it needed to be cleaned out mind you it's $100 to replace my screen anywhere else so I picked up my phone and did not get them to do anything to it and now I have a broken screen and I ended up cleaning out my charging port by myself Which they wanted to charge $90 for. They also told me they could fix my laptop screen for $500 but after my phone they told me I had to pay before they fixed it so they still have my laptop on fixed. I've had five different people tell me five different things it's just overall weird and I do not recommend it. UPDATE i got a notification on my phone that it had an in authentic part being my camera. Mind you after the "and customer service experience I decided to not get my phone fixed with them. This is because when I brought it in there was no damage to the screen at all. It just would not charge, so I need my charger port cleaned, when my phone was there they said they couldn't turn it on yet continue to send me a picture of my phone charged with a broken screen and then said that I had to pay close to $500 to get my screen repaired, but there was no damage before I brought it in. now which is a week later I got this notification saying that there was an an authentic Apple part B in my camera installed in my phone. This is the only place I have ever taken my phone and have still not gotten the screen fixed so I'm not sure what they did when they called me to tell me "what was wrong with my phone" I asked to come pick it up and would not be using their services. They told me I would have to wait until the next day because "my screen and phone wear already taken apart so they would have to put it back together" which is weird because this is when they first told me what was wrong with my phone, so why would my phone already be taken apart before I even asked them to fix it or told them they could fix it. This is super sketchy. I'm going to check my phone in the Apple to see what's going on and as a woman this just feels unsafe. Do not come to this store.

I a very disappointing experience with this business. I spent $139 to have my phone screen…read morerepaired, and within two months, the screen began malfunctioning randomly ending calls and sending messages on its own. When I returned for a repair, the staff initially denied any record of the service and even accused me of lying. After showing proof of payment through my bank statements, I was told the screen "wasn't theirs" but they'd replace it anyway. The technician also warned me that if the screen failed again, they wouldn't replace it again--despite the original employee assuring me their screens came with a warranty. I accurately described the original employee who sold me the screen, and was told he was "on vacation," offering no further resolution. After the second repair, the replacement screen started blacking out shortly after. At that point, I refused to return. To make matters worse, I was also charged $25 for a phone case that has already started to discolor within days. Poor product quality, poor customer service, and no accountability. I would strongly advise against getting your phone repaired at this location.

From the owner: Hi there! I'm Ali, the proud owner and chief technician at IRepair Xpert. With a passion for…read moretechnology and a knack for fixing things, I've dedicated myself to providing top-notch repair services for all your phone woes. With years of experience in the industry, I've honed my skills to tackle any issue, from cracked screens to water damage and everything in between. At IRepair Xpert, we believe in quality craftsmanship, using only the best parts and techniques to ensure your device is restored to its former glory. But it's not just about fixing phones; it's about providing exceptional customer service. We understand how important your device is to you, which is why we strive to offer transparent pricing, quick turnaround times, and friendly support every step of the way. Whether you're dealing with a shattered screen, a sluggish battery, or mysterious software glitches, trust IRepair Xpert to get you back up and running in no time. Stop by our shop today and let us take care of your phone repair needs!

I had a pleasant experience this afternoon while visiting this store. The gorgeous specialist at…read morethe counter who's name I believe he said was Ammon answered all my questions and completed the repairs I needed done to my phone right there in front of me in less then 30 minutes and the finished device (that I'm posting from) came out totally exquisite. I can't even tell it ever was damaged.

This place is awesome, they do customizing and detailing for almost every device of mine. I had my…read morehome desktop evaluated and maintenance. The cashier was attentive and heard all my concerns. The best part was the first rime visit discount I received