Considerate service, just with a caveat. I came in asking for a camera lens protector and a…read moreprotective case. I couldn't find a case for my model but the offerings were nice, and the employee helped me out in finding what I needed. We had a bit of a misunderstanding in communication but he compensated it reasonably well. I have come here on the regular and will continue to do so when I am in-town.

These guys are great. Reliable, Honest, and Great Service. Got my daughter iPhone 12 pro max screen…read morerepaired. Works like a charm.

Tried to contact my local store for help so I could speak to a human and no one picks up the phone:…read moreVerizon has nonexistent customer service. I have called multiple phone numbers and although I have been calling between the hours of 10am-11am Eastern time (it's Wednesday), your system is telling me I'm calling outside of business hours. Situation: added travel pass to my husband's phone, funds are gone in one day although I added enough to cover $12/day for a week - and yes we set it up correctly. I even called the international travel line which looped me back to an automated, unhelpful system, which told me to go back online and use the equally worthless chatbot. Unacceptable. I will be cancelling my service for my entire family. Your business is unreliable with 0 customer service and leaves travelers 'stranded'. This is not the first time this has happened. So lesson learned.

I was so relieved and pleased with the very helpful service by James at the Verizon store on…read moreBlackmon Drive in Decatur, GA.

Kudos to Niko at this location!…read more I've been to two other T-Mobile locations in the past, which either had piss poor service (Buckhead) or didn't solve my issue and tried hard to push the credit card (Reynoldstown). Thankfully the third time was the charm! I needed to add a new phone line and home internet service, which I was bit nervous about since I've never dealt with T-Mobile for internet. I was even prepared to stick with Xfinity, if necessary. I arrived to this location which was at capacity but somehow only had to wait for about 5 minutes for assistance. Niko was kind, extremely knowledgeable and took care of everything in under 30 minutes. I had a million questions and he was an expert on it all. The kicker is that a person with me had chronic pain issues, so speed, efficiency and kindness was crucial that day. Anyhow, got home and plugged in the modem, which worked instantly just as advised. I also witnessed Niko jumping in to help a coworker in need. Definitely an amazing employee all around and I must give this experience a deserved 5 stars.

Located @ 1486 Scott Blvd Decatur, Georgia…read more I was welcomed by in the Agent upon entry into the store. However, he was the only Agent onsite and several customers had to wait to be served. Once I was finally serviced, all my questions were answered and I was assisted with T-Mobile accessories. Other than the long wait, I didn't have any additional complaints.

I purchased two C to C phone cables from this business four days ago. I ended up not needing them…read moreand came back two days later with my receipt to return them. The packaging (such that it was) had not been disturbed and they were in the exact selling condition they had been when sold to me. The clerk (I believe he is the owner), told me he "never accepts returns," but grudgingly eventually said he would refund me 75% of the charge, keeping 25% for a restocking fee. I asked where that information would have been given upon purchase. My paper receipt had nothing about it and there was no sign on the wall. He produced a separate paper listing the restocking fee, which had not been shared with me when I purchased the items. He explained tersely that he is a small business and reiterated that he never accepts returns and I should be grateful he was making an exception. So -- be warned -- if you purchase supplies from this business, be aware that he "never accepts returns" and that if he decides to make an exception, he'll retain 25% of the payment. I don't fault his policy, but his failure to be up front about it at time of purchase is poor business practice. https://quickbooks.intuit.com/ca/resources/running-a-business/writing-store-return-policy/

These folks are the real deal! Knowledgeable, friendly, kind. They have serviced my iPhone and my…read moreiPad fast and at a reasonable price. Lucky to have them nearby.

We went into the AT&T store to inquire about possibly changing our internet. Ari was the AT&T…read morerepresentative that helped us. After we changed out internet, he offered us an expired promotion to switch our mobile service. We paid off an iPhone with Xfinity of $691.67. He promised us the promotion of up to $800 if we paid off our device with another carrier and switched to AT&T. When we submitted all the required documents for the rewards VISA, it was denied because the promotion was over. We were lied to so he could get the commission on moving two mobile lines from Xfinity to AT&T. We have spent two weeks being tossed around like a hot potato from customer care, the rewards center, and even a in store manager. Everyone we encountered has lied to us. We spent $691.67 to pay off a promotion with Xfinity because of sales representative greed. BEWARE. Get everything in writing with both the employees signature and a manager signature. We got F**KED. No one at AT&T will honor what we were lied to in store.

Horrible customer service! Walked in - no one acknowledged me. After waiting for 10 mins, one of…read morethe customer service person came to ask what I want. You can tell from his body language that he has no intention to actually help you. After explaining , the guy relayed that message to his manager across the room. The woman manager started shouting at me from across the room in front of 3 sets of customers sitting there about how they cannot help me. Totally ridiculous n rude response! I just walked out. Don't go to that store.

Charged me $252 to fix my iPhone 14 Plus screen and camera. Had to come back twice in one day…read morebecause they decided to put an iPhone 15 screen on it that did not work properly. Told me the original screen was more expensive. Changed the screens and had to come back again because it was glitching. They charged me $50 for "three hour labor" but put my original cracked screen on in less than 15 minutes and 30 minutes to originally get it fixed. They are horrible.

From the owner: Very fast and professional service provided with certified technician read more

There are nice fast and friendly . I'll give updates later but my phone works better than ever !!!read more

From the owner: Mobile Phone Repair Shop Battery replacement…read moreButton repair Camera repair Charge port repair Microphone/speaker repair Power button repair Screen repair/replacement Iphone Samsung Lg Software problems Water damage repair Back glass repair iPad Screen Repair iPad Battery Repair Iphone disabled Android phone Screen Replacement

EDIT: the owner has responded to this review on google and said that I left this review for the…read morewrong location but that is absolutely NOT TRUE. It was THIS location and it was this business owner that treated me as I described in the review below: Do not by ANY means go to this location. The owner is unhinged and unnecessarily disrespectful. Bad customer service is one thing... This guy took it to another level. I came in with my package and asked if I could weigh it and he refused, then I asked him about printing out the label because I had a prepaid label and most shipping places of any kind have printers and will gladly print something for you. He immediately had an attitude, said he didn't have time to do me any favors and it wasn't his problem that I didn't print it somewhere else before coming. That was literally his FIRST response. It seems like he has gotten in arguments with people about printing things in the past and immediately came with this argumentative energy that had nothing to do with me but still wanted to argue anyways. My first response back to him was that I could happily pay him for the print because my car is in the shop and took a rather expensive Uber just to bring this package to his store. (There's no where else near by) He then immediately started going off about how it's not his problem that I took an Uber and he doesn't care and he doesn't have time to print the label for me and called me entitled for asking. I didn't come in there thinking that we were gonna have a fight or a problem. it had nothing to do with the print, it had to do with the way that he was talking to me, condescending, insulting, and acting like a victim because I asked him about paying him to print the prepaid shipping label. If you're gonna say no, then say no, but he threw out all these unnecessary comments and rude remarks and started raising his voice. That man was just ready for a fight. and it turned into a full-blown argument where he started cursing at me. Eventually I started yelling back as well but initially I was trying to reason with him and he was not reasonable. As somebody that's owned multiple businesses I have never in my LIFE dealt with somebody that was so quick to be so disrespectful to a customer, who's asking completely normal questions at a shop for packages. After multiple disrespectful remarks, cursing, and him just making the whole situation completely exhausting and unnecessary, he eventually said there was another print shop up the street that will print and take UPS drop offs. HE LIED. There was no such shop up the road, he purposely said that to have me wandering the streets on foot aimlessly looking for a place. I searched on multiple browsers on my phone and didn't find this shop and had walked for maybe 45 minutes and realize that there was nothing within a 3 mile radius and I was gonna have to take another Uber. The fact that he lied just to waste my time on top of his disrespect and yelling was one of the most unhinged reactions to asking for a print I've ever had in my life. It doesn't cost anything to be a decent person to speak to people with patience and kindness.

I'm a person who uses my phone for everything. Unfortunately I left my phone on the hood of my car…read moreand drove off. Once I realized what happened I doubled back and noticed that several cars must have ran over it. I needed to be at a job interview and all of the information was on my phone. I drove over to 360fixx to see if it could be salvaged. They had my phone back up and running in less than 20 minutes. I'm now a customer for life!

Justice helped me with my iPhone screen repair which only took about 45 minutes. I would highly…read morerecommend this location for your needs :)

Took my laptop in because it was having keyboard issues and an audio problem. They said that if the…read more$40 dollar clean doesn't fix the issue, then they won't charge for it. After finding out I needed to buy a new part and cleaning it didn't fix the keyboard issue, I decided I would just pick it up. Assuming they in fact cleaned it, I was disappointed to find all the same smudges and particles as before. Luckily they stuck to their word of not charging for the cleaning but also, they didn't clean. Not sure if they either lied or were planning on cleaning only if I bought that extra piece. Staff were friendly and professional though.