Your PHONE selections are horrific. Once I FINALLY got to what I needed, ("speak with a pharmacist"…read morewhich SHOULD be elementary on a call to Walgreen's, for goodness sake, but wasn't even among your selections, so I had to pick, "other") I listened to music for ten minutes, then listened to it ring for another three, and finally, a pharmacist answered. I asked my question, and was done in about 20 seconds. Corporate Walgreen's needs to read their reviews. These are many of the same issues we have experienced here, which is why we are happy at the Reams Pharmacy now. Our Reams told me to "try Walgreens" since they were out of stock. Turned out Walgreens didn't have it, either.

This pharmacy sucks. You want a prescription? That sucks. I went there at 6pm today to get…read moreprescription (laxatives because I am backed up) and they said that they never entered it into the system. It arrived, they just never entered it. So they told me to come back in an hour. Fine. I'll be out and about in an hour anyways. I go back TWO HOURS LATER and they tell me that my prescription never got started and isn't ready. I'm tired and my stomach is in pain, so I ask when it will be done. They tell me to come back in AN HOUR AND A HALF. Or to just come in tomorrow morning where it will for sure be ready. I CLEARLY need my laxatives now, I haven't shit in four days! That's not healthy! TL;DR This pharmacy sucks and has screwed me over one time too many. I'd give it no stars if I could.

I had to switch pharmacies. I really wanted to help local businesses but they kept not running my…read moreprescriptions through my insurance. I had to call my insurance company and have them talk to the pharmacy. When I told the pharmacy they were rude to me saying they did. My insurance company said no it was denied because they didn't send the right codes. I should not have to go through all this Everytime I need my regular prescription filled. Too much hassle. My deductible would never be met if they never run it through my insurance company and with the right codes. The store connected is cute that sells cards. The lady that runs the store not the pharmacy she is nice. I would buy little things from her.

I had a very bad experience with another pharmacy down the road a large chain store. I went to Art…read moreCity Pharmacy they took all my prescriptions and have been an great source for me informative and caring about what I am going through. I have many medications and this other pharmacy did not care what it cost or what I needed they just wanted the money (which is Signiant) and did not listen to my concerns I am greatful to the people who work so hard to get me the medications I need and know about insurance billing.

Horrible customer service. On hold 30 minutes. Answering machine is a joke. Never ever use pharmacy…read moreagain

Went thru the drive thru...associate was rude said they didnt have perscription ready when their…read moreapp said it was. My perscriptions should all be on auto refill but are never ready. Time to switch pharmacies.

My experience was very disconcerting. While other shifts have been pleasant, this visit on 5/8/26…read moreat 4:20 PM was hostile and promoted an unprofessional, unsafe environment. I went in to use the ATM and asked for assistance when it malfunctioned. The store manager (an older woman with highlights) immediately became dismissive, telling me to "call the ATM company." When I tried to clarify, she became defensive, stating she had "nothing to do with it." I walked away to avoid further conflict and said quietly I would let the store take care of things as they saw fit. She chose to yell after me in a petty and hostile tone in front of multiple other customers. After looking online, I realized this is a documented pattern and has happened to a ton of people. This specific manager has multiple complaints dating back over 6 months minimum regarding hostility and, more disturbingly, allegations of forbidding customers from speaking preferred languages or being hostile toward foreign accents. Both are potential civil rights violations and clear instances of discrimination. I filed a formal complaint with corporate. No customer should feel unsafe or witness discriminatory behavior in a place of business. I'd rather pay ATM fees somewhere else than go back to a store with such poorly chosen leadership. I look forward to corporate taking action to ensure this location goes back to being a professional and welcoming place for the community.

I needed some invitations printed for my wedding, and McKenzee and Alexa worked day and night to…read moremake it happen, even though my order was a bit of a tall one. My fiancé and I really appreciate their dedicated, hard work.

The personal service that you'll receive at this pharmacy is unlike anywhere else! The people are…read moregenuine and helpful and the pharmacists are really knowledgeable. Support local business and come to this pharmacy. It's exactly the kind of service you get from a locally owned business that is completely missing from big corporate pharmacies. Plus, they have British/Canadian imported food and candy! What's better than that?!? Nothing. That's what.

This is a very small but nice Pharmacy store. Not a lot of items on their shelves but still was…read moreable to pick up what I needed. Cutest part are the homemade-goods area towards the front. There was this bucket purse that I kept picking up and putting back down. Also I found these children books that have uplifting encouragement for I knew we didn't have any space in our car.

Saturday, August 16, 2025…read more Yesterday, as I was flying home to Palm Springs, my Provo Doctor placed an order at this location. At SLC Airport, I called CVS ... to reroute the order to the CVS near my home in SoCal. I was unable to speak with someone but did leave a voice mail. (Thinking nobody at CVS would return my call). So, ready for this? Within twenty minutes, a CVS staff member returned my call ... discussed the details of the order ... and confirmed the order will be transferred immediately to the CVS in SoCal. Which it was! And that's what you call great Customer Service.

Hands down the worst pharmacy ever. Their pharmacist needs a new career. He could not be less…read morehelpful or care less about the customers. DO NOT USE!

This is review is for WalgreensStore #11150. 850 S STATE ST. Orem, UT 84097…read more The Pharmacist there I think his name is Kennington, needs to be commended for doing an awesome job. He is very knowledgeable of all the insurance companies coverage's & ever changing policies & co-pays. He is fast & knows the store computer system inside/out. Every time I am in line & he is at the counter I know I will be helped soon & get my questions answered promptly without being refer to others. This Walgreens (previously RiteAid) is lucky to have him

If I could leave 1 star I would. horrible customer care- nobody answers the phones, all the…read moreemployees tell me different things and make processes so much more complicated than they need to be. refills take forever and time management is not something they are good at. would not recommend to anyone ever.

I went there to get some pharmaceutical supply's. I'm from out of town . Not only did this…read morebeautiful lady at the counter help me, she gave me what I needed for free! I felt like I was home the way she treated me. I would never consider another's pharmacy after that service and kindness. Thank you!!

Had hamburgers, fries and shakes at an old fashioned counter! All food cooked to order. Great…read moreservice from Ellie!!! Loved it!

The worst pharmacy I've ever dealt with. Never have anything in stock, phone call wait times are…read morehorrible, staff is rude. I absolutely hate going here.

worst store ever to get a prescription never answer the phone finally gave up two hours later with…read moreit trying let the sit there and nobody ever answered it and get your prescription days. I would definitely go to another Walgreens this one. I don't know how they're even in business.