I was told if I waited for my RX, then it would be ready in 20 minutes. I had to go pick up another…read moreorder so I asked if I left, would it change the time for my RX to be ready. The worker, Ruben, said as I just told you it will be 20 minutes, and you can wait here, in the driveway, come inside, or do what ever and it will be ready in 20 minutes. His attitude was very unwelcoming and I was only clarifying the difference between waiting and leaving...and then I found a credit card to a previous customer ahead of me, and I said would you like me to send this to you. And he was very rude about taking the card, and I was only trying to be nice and kind the whole time. Just a warning that this worker is unkind, and impolite to customers.

nice pharmacist who is always helpful. that goes a long way. im not sure who the other people with…read morethe one star reviews have talked to but my experiences have been positive.

This Neighborhood Market has their work cut out for them with the heavy traffic they receive. There…read moreare always people working to replenish stock, which they may have a hard time keeping up during the busiest rushes, but they certainly are trying. There are times where they are filling shelves from carts full of boxes while there are carts trying to navigate crowded isles, but mid my occasional frustration, I try to think about what the shelves would look like if they were not trying to keep them stocked. We have found that employees in general and even those working in specific areas (such as produce) are helpful when we ask them questions. There could be more cashiers sometimes to reduce the lines, but it is a very crowded store.

if you just need basic groceries and HBA or pharmacy type stuff this is a way better option than…read morethe Super Walmart over by the university in Orem. Calmer, lower traffic, more clearance stuff, way less chance of getting run over by some Highly Regarded Driver in the parking lot

My experience was very disconcerting. While other shifts have been pleasant, this visit on 5/8/26…read moreat 4:20 PM was hostile and promoted an unprofessional, unsafe environment. I went in to use the ATM and asked for assistance when it malfunctioned. The store manager (an older woman with highlights) immediately became dismissive, telling me to "call the ATM company." When I tried to clarify, she became defensive, stating she had "nothing to do with it." I walked away to avoid further conflict and said quietly I would let the store take care of things as they saw fit. She chose to yell after me in a petty and hostile tone in front of multiple other customers. After looking online, I realized this is a documented pattern and has happened to a ton of people. This specific manager has multiple complaints dating back over 6 months minimum regarding hostility and, more disturbingly, allegations of forbidding customers from speaking preferred languages or being hostile toward foreign accents. Both are potential civil rights violations and clear instances of discrimination. I filed a formal complaint with corporate. No customer should feel unsafe or witness discriminatory behavior in a place of business. I'd rather pay ATM fees somewhere else than go back to a store with such poorly chosen leadership. I look forward to corporate taking action to ensure this location goes back to being a professional and welcoming place for the community.

I needed some invitations printed for my wedding, and McKenzee and Alexa worked day and night to…read moremake it happen, even though my order was a bit of a tall one. My fiancé and I really appreciate their dedicated, hard work.

Saturday, August 16, 2025…read more Yesterday, as I was flying home to Palm Springs, my Provo Doctor placed an order at this location. At SLC Airport, I called CVS ... to reroute the order to the CVS near my home in SoCal. I was unable to speak with someone but did leave a voice mail. (Thinking nobody at CVS would return my call). So, ready for this? Within twenty minutes, a CVS staff member returned my call ... discussed the details of the order ... and confirmed the order will be transferred immediately to the CVS in SoCal. Which it was! And that's what you call great Customer Service.

I see why their review ratings are low. I just tried to call and get a cash price for a…read moreprescription. Of the 3 pharmacies that I called, they were the only one that required me to leave a voice mail and wait for a call back. No biggie, but I got a representative right away at the other pharmacies. CVS did call me back about 15 minutes later. They informed me they couldn't give me a price without the prescription. The other pharmacies gave me a cash price right away. What is wrong with you CVS? I will be shopping elsewhere.

This is a very small but nice Pharmacy store. Not a lot of items on their shelves but still was…read moreable to pick up what I needed. Cutest part are the homemade-goods area towards the front. There was this bucket purse that I kept picking up and putting back down. Also I found these children books that have uplifting encouragement for I knew we didn't have any space in our car.

Such a cute little shop. We walked in by because we saw the sign that the had English products…read more They had a pretty selection of chocolate, cookies, canned goods and other products, including British souvenirs...just in case you forgot to bring something for your neighbor from your last trip to London. They also had unique gifts and seasonal home decorations. The store was very attractive and well organized. When I get a craving for Galaxy chocolate, I know where to come.

This location of Smith has been here forever. Despite the age of the store, it is clean and the…read moreservice is decent. They have a good selection and carry some items that I can't find anywhere else. It's become my go to grocery store. I find that their meat and vegetables are fresh. They also have pretty good deals each week if you follow their app. I realize it's really just a Kroger, but many of the employees seem to be there for the long haul and seem to actually care.

A joke... I go looking for Hawaiian Bread, and can't find it anywhere. I ask, they walk me over to…read morethe Rolls and say, it's here... I'm like, cool.. I'm looking for Hawaiian Bread.. and I get the, it's right here.... Then I say... ok, work with me... we can all read? Correct?? I'm looking for Hawaiian BREAD!!! And they point again.. I finally point to where it says Kings Hawaiian ROLLS.... And then they are like oh, you mean BREAD!!! As if I haven't been asking for Hawaiian BREAD this whole time... oh we haven't sold the Bread in months... I ask what it looks like.. but they have no clue.. when I say it's ROUND... and it's like a deer in headlights but yet they haven't sold it in months... ONLY IN UTAH

I was having horrible experiences with a local chain pharmacy when a friend convinced me to switch…read moreto Orem Family Pharmacy. That was a year ago. I am so happy I switched! When they say a prescription has been filled, it has been filled and it's ready for me. I have never had to stand in line longer than one person in front of me and my unusual prescription that the last pharmacy could take over a week in filling has always been in stock that day. The staff are friendly. I recommend them to everyone. Also, when you call them on the phone, they usually answer right away, not in a half hour to an hour like the chain pharmacy. Bonus is the British treats they sell.

They are the best business/ pharmacy around! The people that work there are the most helpful people…read moreI know. They get to know you by name and make you feel appreciated. I've been with them for years and I would never go to any other pharmacy for my prescription needs.

They really should keep a better upkeep on stocking and not reuse containers or let this stay on…read moreshelfs if it were to be sent to them like this.

Walked here 2 miles to pick up groceries. That was a choice. I'm not dressed up and it's currently…read more7:34 am. I always have trouble with male staff. They are bigoted and follow me around, act suspicious and continue to not deliver the same level of service that they give to people that look like them. From being yelled at by the manager for saying that them not honoring a printed and online special wasn't fair (that's it. Didn't even raise my voice) to trying to get the self check clerk to figure out why the avocados wouldn't ring for 49 cents. He told me to pull out my phone and log into my account. I'm done with them. They are awful and the shelves are usually not stocked well. If you want regular service here: Be of the majority If you aren't, dress in formal attire Be prepared to be followed around I'm starting to hate it here! Thanks, Scott!

Rock canyon pharmacy is amazing! I've gone there for quite a while. They are super accommodating…read moreand try super hard to get things done and get their customers taken care of. I would definitely recommend them.

I love the convenience of their home delivery. The pharmacy staff are very helpful and kind.read more

Great local spot w/ people who care and want to earn my business. They called Costco and got my…read moreprescriptions transferred over as well as calling my doctor to get some things worked out. Definitely my new pharmacy! Thanks guys!

Awesome family-run business. The prices beat any other pharmacy I've been to, and they will go…read moreabove and beyond to make sure you're happy. They also have the cutest dog in their store, which is reason enough to visit.