Smith's often has so many good deals. Make sure you sign up to be a member to get extra deals! I…read moregot a box of strawberries for only $3 today, and they were very sweet (sweeter than the ones I got from Costco last week). Also, their Haagen-Dazs bars were on clearance sale for only $1.59, so I snatched a bunch. Cheryl, the staff at self-checkout, was super helpful. I had some trouble with using the coupons, and she showed me how to do it correctly and explained how it all worked, and she even gave me some helpful tips for the future! She definitely went above and beyond. I was very satisfied with her service. This was actually my first time going to this location, and I'll for sure come back more often!

I really wish this wasn't the smiths that was close to my house because I have countless times that…read morethis location has poor customer service. I was at another Smith's and I wanted to get this pizza that was on sale. They were out so I called this smiths the one by my house that I don't try to go to anymore . I talked to Keegan and I asked him if he had the hot honey pepper feta private selection pizza he put me on hold. He said he went to look. He said they had it and I repeated that it was the private selection, hot honey pepper feta pizza. I asked if it was on the shelf he said yes it's on the shelf so I drove all the way over there to find there is not even a place for this pizza on their shelf. My problem with this interaction is not that I didn't get pizza. It's that I spent my time going over there to get something that wasn't even on the shelf because the employee didn't bother to look and just lied to me that they had it. I talked to management. I told them the story Keegan was present. I told Keegan I get that everybody's understaffed and we're all busy, but if you don't have time to actually go do what you say you're going to do which is look for it then just ask somebody else to help the customer instead of telling them something that's not true. I would like to see this location give all of their employees some customer service remediation. This is not my first poor customer service at this location. I think everybody could benefit from it. Maybe have Mason in produce teach the class. He has spectacular customer service !

Smaller store. Lots of parking. Pharmacy wasn't busy on the day I picked up a prescription here. It…read morewas the only pharmacy that had my item in stock locally. Thank you! Service was quick.

Walgreens filled my prescription by only giving me half the doses of what my doctor prescribed…read more Then when I went to get a refill their system said that it was too soon to get a refill. It has a way for you to write to them to explain why they should refill it "early", which I filled out, but they never responded. Having missed one dose I called to get the prescription refilled. They told me they would have it ready the next day after 10am. I went in the next day but in the afternoon. They hadn't filled it and told me to come back after at least an hour. I went back when I was able to, but it was more like 3 hours later. They had closed early that day. They hadn't warned me that they were closing early, which would have been nice to know. So, again I couldn't get my prescription! It's been over a week since I missed my meds that are crucial for me to keep up regularly! This is just the latest of many problems I've had with Walgreens, I'm looking for a better pharmacy.

I am not quite sure where the one star rating for this location is coming from but I personally…read morelike it and have probably visited this store enough to say that it deserves at least a 3 star The pros: Good service in store and especially in pharmacy and decent product options. Products priced economically One of few places that has a electric car charging station though I am not sure if it's free but looked like it was. Conveniently located( if one notices all Walgreens are almost always found near a intersection with traffic lights and this is appears deliberate as it gets max visibility and easy access. Overall I get what I want and expect from a store like Walgreens considering the target customers they are trying to cater to. The cons: The photo department I have found appear lackadaisical about their work with usually no one manning the front desk to tend to a potential customer. The stores themselves could do with more floor space and hence better aisle layout leading to the ability to represent more products arranged and displayed in a better manner Overall lacks the wow factor that takes it to next level.

I have a serious mental health disorder- the kind i can't wait for medicines. they failed to inform…read moreme, while in store, that my medicine wasn't in stock anymore. when i went back to get my drugs they told me then, and therefore i had to wait another day to get much-needed medication, they need to hire people who know what they're doing

When it comes to soft serve ice cream, you won't get a better bang for your buck when it comes to…read moreMaceys. Two words: KONG CONE.

So they are running with the myth that pennies have been pulled from circulation...walk into a bank…read more& you will be told they have not. Not produced & removed from circulation are two different things. Today I paid cash, I gave bills & exact coin change...the system auto rounded up. No, that is theft. This confused the system which then did not want to help the cashier make bill change...the cashier did not know how to make bill change on their own. 100-67=33 not hard, he had issues. Only wanted to do 32, told him he had been given exact change, did the math, said his till would balance. He was not sure. Maybe allow the system to take exact coin change without rounding. Maybe don't do built in auto theft when exact change is offered. Just a thought. I understand the rounding when exact change is not offered but when it is accept it.

When it comes to the funky items you can buy, it's Walgreen's. That's not the hook for me. Their…read morePrescription Savings Club is a great program. I was in a position where I was looking at no medical benefits. I found that the drugs my wife and I use were less under this program than they were when I had insurance with a drug program. WHAT? So, even though I have very good insurance again, I still use the program. It's that good. The people at this location have been very nice. I'm a big fan.

The worst pharmacy I've ever dealt with. Never have anything in stock, phone call wait times are…read morehorrible, staff is rude. I absolutely hate going here.

Now, just moving to Orem from a major city in the West I was a bit disappointed to know that this…read morewas the only (Kroger) store in town. That being said, there are a lot of other grocery stores in Orem of varying degrees in size from large regional and local chains to smaller independent stores, but my preference after shopping them all is Smith's. I like that they have the Kroger staples I am used to, like Simple Truth Organics. Even though the store is quite small in square footage they have, for the most part, all the items I need. I do hope they continue to expand the natural and organic selections though. But what really keeps me coming back week after week is the interactions with the employees. From the pharmacy, to the check-out clerks, to the service desk. Every single time, I am greeted with a smile, a genuine desire to help and polite, friendly conversation. They always go above and beyond in providing amazing customer service.

This location of Smith has been here forever. Despite the age of the store, it is clean and the…read moreservice is decent. They have a good selection and carry some items that I can't find anywhere else. It's become my go to grocery store. I find that their meat and vegetables are fresh. They also have pretty good deals each week if you follow their app. I realize it's really just a Kroger, but many of the employees seem to be there for the long haul and seem to actually care.

I was talking to my friend about a noise his car was making and the most awesome employee asked us…read morea question! Hammon came up to us to ask if we are okay and told us where we could find car related items in the store. Long story short, I'm super impressed with his level of care and customer service! He should totally get a raise or a bonus! Great job hiring him Maceys!

Love Maceys and they have great stuff. Lately though. I've been having to return to the store for…read moreexpired things. The thing I've returned the most has been chicken. 3 times now. Yesterday I grabbed tortillas that had been expired for 3 days. Maybe my fault For not looking at the dates, however, if it's On the shelf, means it's good right?

I love Taylor Drug they're always very helpful! I would definitely recommend this pharmacy I've…read moregone for various reason prescriptions and strep tests. I really enjoy the employees and the environment!

My first time there in many years. Pharmacist was a real jerk. Didn't like answering questions…read more Very condescending. Had to have a compound pharmacy to make my specific medication. I'll be looking for another soon.

This is review is for WalgreensStore #11150. 850 S STATE ST. Orem, UT 84097…read more The Pharmacist there I think his name is Kennington, needs to be commended for doing an awesome job. He is very knowledgeable of all the insurance companies coverage's & ever changing policies & co-pays. He is fast & knows the store computer system inside/out. Every time I am in line & he is at the counter I know I will be helped soon & get my questions answered promptly without being refer to others. This Walgreens (previously RiteAid) is lucky to have him

If I could leave 1 star I would. horrible customer care- nobody answers the phones, all the…read moreemployees tell me different things and make processes so much more complicated than they need to be. refills take forever and time management is not something they are good at. would not recommend to anyone ever.