When it comes to soft serve ice cream, you won't get a better bang for your buck when it comes to Maceys. Two words: KONG CONE. read more

Clean, organized, and well stocked. They have a great variety of Utah brands as well. I wish they had a fresh meat and seafood counter like other stores. They carry brands that other stores do not which I like! read more

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I just called the manager, his name was Derek...he hung up on me. So rude. I went to maceys with my 8 month old, and my 2 year old son. We were walking out of the bathroom, when my son walked about 20 feet away to a gift card display, and took one off. A women with short black hair and an accent walked right up to him and told him to put it back. I immediately ran over and told her I could handle it. She continued to stand right next to us. She also continued to watch my son and hover. It was totally inappropriate. It made me feel unsafe. To have a stranger scold my son. She should have walked up to me, the parent, the adult, and asked me to ask him to put it back. The fact that I called and the manager hung up on me is ridiculous. read more

I got a few items today and when I came to check out on the self check out, Stacey T. was overseeing the self check out, and I noticed that my ground beef didn't ring up correctly. Her answer to me was what should it ring up as? I told her it depends on the weight they are all different but this one didn't ring up correctly. She proceeded to ask me, what do you want me to do about it?" I would like an employee to care and go double check and not act like it's not her problem. I told her that and yet she did nothing. She clearly comes to work just to collect a check and has no pride in her job. Stacey needs a remediation of customer service. Please reach out to management and address this. I usually go to smiths but this was on the way and I can say the service was night and day different ! . read more

Wish I could leave zero stars. This place is awful. I worked in the bakery for 3 years. I still have nightmares of this place. The manager made very personal matters known to everyone. You try to commit suicide? We all know about it. You are struggling with your mental health? The manager will let you read the very personal text. I spoke up about the clear HIPPA violations and got called in by legal and pretty much told to shut up and stop talking. I was treated so badly by everyone after that. To this day I can't comfortably show my face cuz everyone knows everyone's business. read more

Noelia and Trevor are the most amazing talented awesomest ice cream servers we have ever met! They were super fun and kind and it topped off the experience. They are a great team! Definitely recommend :) read more

***REVIEW FOR BAKERY**** I ordered an ice cream cake last week for a 5 year old's birthday party celebration. I wasn't sure what to expect as I have never ordered an ice cream cake from a grocery store before. As the employee took my phone order for the next day's pick up, she was friendly, informative, and pleasant to chat with. The next day, I picked up the ice cream cake, and the cashier who rung me up apologized as the cake was done to the wrong shape and a couple of other issues. They took a few dollars off the price as cake wasn't as expected. Five days later I came in to pick up a couple of grocery items, and I passed by the bakery. As a bakery employee was right outside the counter, I decided to ask to the bakery manager to speak about the mishap that took place with my order last week. It so happens that the lady was the bakery manager, her names is Stacy. As I started to tell Stacy about my order, she chimed in and informed me she was very well aware of my order and explained to me what went wrong with the order. Without going into too much detail, I explained to her what I expected of the cake, and how it was a bit disappointing for our first ice cream cake order. Stacy was empathetic, and assured me that she has already corrected and educated her employees about specific cake order details. She walked me to the front of the grocery store, and credited me for the purchase of the cake. I was pleased, and impressed that she listened to my concern as a customer, and she has won my trust in re-ordering cakes in the future with their bakery. Way to go, Stacy! That is the kind of service I like to experience as customer, and will make me keep coming back to shop at this location. The ice cream cake decoration was pretty nice, and it was an eye pleaser to 5 year olds! read more

Macey's Pleasant Grove - Ice cream cake with a rainbow and a unicorn! - Grocery Near Me - Pleasant Grove, Utah

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Do not go to Maceys to air up balloons because they charge you for the size and helium. They charge so much on everything because its the last resort grocery store. So my daughter balloons cost 98 dollars at Maceys and 30 dollars at Smiths. Smiths charge helium not balloons unless you buy it there. But Maceys damn low key they over charge. Smiths store is the way to go. Because prices are even more reasonable there. Just so you know Maceys over charge. I will never go back again. read more

Customer service and actually providing the item advertised is very much lost in Utah. Macey's for example advertises a sale on ground beef yet when I went there, almost two hours after the store opened, the shelf was bare. When I asked a meat department employee she said she didn't know when they will be putting more on the shelf but I could ask her manager in about an hour. I asked for a raincheck at the register and was told they don't do that. So it comes down to advertising something on sale then not providing it! I left my order at the register and walked out! To Walmart! read more

The Maceys store closest to me had a broken edible printer, so they suggested I go to the PG store. The PG store is not close to me (25 min away) so I decided to call before driving over there because I needed a specific cake. When I called the bakery, the awesome employee informed me that the computer was updated and the cake I needed couldn't be made. She searched her options and sent me pictures via text so I didn't have to come down there just to look at them. I chose my cake and when I went to pick it up the next day it was better than I had pictured it. My son loved his birthday cake! Maceys makes the best cakes! read more

Macey's Pleasant Grove - Grocery Near Me - Pleasant Grove, Utah

The produce is improperly handled. There is a lot of bad and moldy berries, the apple's are old and mealy. The wet vegetable section is full of rotten and slimy vegetables. The employees are very rude and unhelpful. There seems to a lot of pricing issues at the checkout stand. read more

It's a grocery store! It's overpriced compared to other stores, but has ice cream! What more can I really say about Macey's? It's fairly well-stocked, usually clean, and seems to manage the flow of customers fairly well at this location. I can always find almond paste, zoodles, Juanita's chips, and Milo, which is important to me, but it's not really my main store due to aforementioned priciness. (Don't judge my diet.) Their perks program is also very strange, so there's also that as a reason it's not my first pick. Again, ice cream cones are kind of their thing. They're soft serve and come in various sizes, several under $2. They also have the pineapple soft serve, so there's that. Yeah... I don't know what else to say. Utahns seem to have great devotion for this store, which I don't get, but you could definitely do worse. read more

I have always liked the way Macey's has felt as a grocery store... however, the price of food makes it hard for me to justify a continual use for groceries when Winco provides much of the same for less. Always a clean store, though. read more

There's a soft spot in my heart for Macey's. I like the friendliness of the people who work here, all seemingly fresh-scrubbed and happy to be there. This store is pretty humongous. I grew up in Utah, so I know what to expect upon entering, but I would imagine it can be overwhelming. They have A LARGE selection of just about everything, even ethnic foods. I've not had the best of luck finding things like soy milk or vegetarian items, but that may just be because I didn't know where to look. Prices are hit and miss. Good looking produce, but not always the best deals. Overall, not a bad place to shop. read more

I am new to Happyvalley, Pleasant Grove. Are used to shop at the Macey's in Murray on 13th east. I have to say that this Macy's has incredible employees. They are always smiling you're always going the extra mile the baggers are amazing customer service is great. I do not ever want to go back to the Sandy store. Thank you for being so wonderful here in Pleasant Grove read more

I like this Maceys. The people there are friendly, engaging, and always willing to help. They have great sales and always have fresh and yummy fruit. Check out their wide range of bulk candy. I also like that they have bottled root beer, something that not all grocery stores have available. It's a bright and very open feeling store. The people at the pharmacy are also great to work with. Check this storms out. read more

I love the sushi station and the oriental salad from the deli - the workers are always nice and accommodating.

There are many things I like about Macy's grocery store. I like their ice cream cones, the cleanliness of the store, the specials that they have, and the friendliness and helpfulness of the employees. But one thing that frustrates me, is that often, the prices that you see on the shelf are not what gets rung up at the register. Almost every time I go there, I am charged a wrong price. Most of their prices are a little higher than other grocery stores, so when this happens, it is doubly frustrating. I'm on a tight grocery budget, and to some, $.50 here and a dollar there may not be a big deal, but it happens almost every single time! As a result, it is not my first choice in grocery stores. read more

Decent grocery store. They're not open on Sundays, which is annoying, but they do have a good selection of gluten-free foods. The store feels really claustrophobic, so I generally prefer the Smith's down the road or the Orem Harmons, but they're a fine, average grocery store. A bit on the expensive side though. read more

Watch out! They ALWAYS sell food that is expired and don't let you know. I just bought a Almond Joy that was o. Sale and it was so gross that I looked at the expiration date. It expires last month. So frustrating!!! I should return it, is it even worth my time? No, I just won't go back! read more

I would say it is okay. I kind of picky when it come to supermarkets. Perhaps I got a little spoiled growing up in So Cal, but I have come to expect things at the market. They are okay, prices are good my comparison, and their service is pretty good. They are missing se of the nicer amenities, like a sushi bar, but it will do in a pinch. Try the King Kones... read more

Love Macey's food and drug. Great selection and competitive prices. This is our main stop for groceries.

The groceries are slightly expensive, but the store is always clean, organized, and the staff are always happy and helpful. We love the butcher here, and their sushi. The produce is always clean and in great shape. Love this store! Avoid it on Saturdays, it's not open on Sunday, so the rush happens then. read more

I've bought pumpkin chocolate chip cookies at other stores (including the Maceys store in Lehi) and this Pleasant Grove Maceys are the BEST!!! Great bakery!!! read more

I've never had to wait in line here. I've always been able to get in and out of the store quick. There is staff all over the place that you can ask for help if you need it. This Maceys is being ran very well. read more

Good solid grocery store. Closed Sunday. Friendly staff. Prices are good. Produce is decent, though not always as fresh as others. Excellent for buying case lots, home storage items, also has a nice deli area with soft serve ice cream that is a very nice inexpensive treat for a family. read more

I love shopping at Macey's! They have good prices, friendly cashiers and always have what I want in stock

After shopping at Macey's since it's opening, I have never once found it difficult to find a parking space, and if I do walk three extra car lengths to get to the door, hey it's good exercise (albeit very little exercise). Also, western family vs. Krogers? Really, they are both a store brand. If the truth be told, they are probably both packaged at the same warehouse and put different labels on them. Example: The farm bread at Macey's is the same as grandma Sycamore bread. Try it, it's half the cost with their store label on it. I love walking in and having people know be by name. I am also very appreciative of the handicapped people they employ. The first manager in Pleasant Grove in my mind was and is the best any store every had. Keep it up Macey's, I hope your parking lot is full! My car will be one of them! read more

Clean. Great prices. Great produce. And I can use Apple Pay! Not to mention you can buy an Ultimate Kong cone for under $2.00. If you don't know what that is, head over to the counter on the West side of the store. You won't regret it. read more

I just moved to Utah from the Midwest, and one of the first things I noticed (and quickly came to appreciate) was the plethora of grocery stores in this area. I was immediately drawn to Smiths when I arrived, largely due to the fact that I grew up eating Kroger brand foods, but can't help but notice the cars jammed into Macey's parking lot every day but Sunday. I can't fault them for my hassle of looking for a parking spot, bumping into other customers, and other inconveniences associated with their seeming success, but I still do not understand why this is. Their store-brand is Western Family -the store-brand of almost every grocer in Utah sans Wal-Mart and Smith's. Prices at Macey's are meh -buy JUST the flyer deals and you save a lot, but their regular prices are nothing to write home about, if not just bad. And as-is the case with many grocers, they never seem to have enough lanes open, which is enough to keep me from coming back unless they're having a door-buster on something I'd like to stock-up on. read more

Very unhygienic, they have birds nesting in the rafters above the produce section and sometimes swooping down and nibbling at the produce.

Typical Utah food - lots of cheap processed food and starch. Nearly non-existent vegetarian options and extremely limited beer selection.