Retail is great. The employees are helpful. The pharmacy sucks. It takes forever and most of the…read moretime they don't even acknowledge you at the counter.

This place is absolutely terrible.. whoever the manager is the pharmacy is should be fired. It's…read moreembarrassing for the establishment how bad the pharmacy is. Waited 15 minutes and they never even came to check on the drive through.

Taylor Drug has a couple great employees and a couple that are not so great. If you are filling…read moreimportant prescriptions I recommend going to a more consistent pharmacy. I had an important prescription transferred there and just asked for a call if for any reason they couldn't fill it. After driving 40 min, I called to make sure the script was filled. It wasn't, and the pharmacist instead of apologizing, felt the need to repeat his excuses himselfseveral times without listening to me. I understand that they have new training employees and work long hours , but who doesn't. Having a pharmacy you can count on to do their job and get prescriptions filled is what is important to me and unfortunately I'll be moving my business this is the third or fourth time I've experienced something similar to this. I haven't had to deal with the male pharmacist since I had my issue. The pharmacist Brittani has gone above and beyond to do everything she can legally to assist me. Most of my frustrations has been because of my DR. Making small mistakes on the prescriptions. Example 90 tablets but wrote take two tablets in the morning and forgot to write and 1 in the afternoon. So the pharmacy could only give me 60 tablets even though they are used to filling 90 every month. Overall if the prescription is correct or if the DR is available to talk to them and fix it Taylor Drug is hard to beat. Pro's 1. They follow Utah State refill laws 80% VS most chains will only refill when you are 90% out so 3 days before you run out. If you are going out of town or need it filled it's great to have a pharmacy that follows Utah's laws. 2. They are the fastest pharmacy I've ever been to by far! It's amazing how fast they can fill a Prescription. 3. They will go above and beyond to help out. Recently they assisted me in filling a 90 day on non controlled substances. Saving me hundreds of dollars. 4. A drive through big enough to pull a trailer through. 5. A compound pharmacy. They also carry toothpaste and it's half the cost that my dentists charges. 6. If I don't have my health savings card they will let me pay then come back and refund my money and charge my health savings card. Con's 1. The don't always accept some online coupons like GoodRX.

My first time there in many years. Pharmacist was a real jerk. Didn't like answering questions…read more Very condescending. Had to have a compound pharmacy to make my specific medication. I'll be looking for another soon.

The location itself is in a decently nice area though the customer service at the store itself is…read moreterrible. "Nola" specifically was terrible to work with. She was visibly and verbally rude and unhelpful. We had attempted to be kind in greeting her and upon saying "Hi, How are you?" she responded with "I'm fine" and gave a glare. The rest of the interaction at the customer service desk had the same tone and overall feel. Took over an hour to shake off the feeling she had left us. Regardless of if she was having a bad day, we are strangers that were attempting to show kindness. DO BETTER!

I called walmart online because my prices were changing each time I updated the address. It looked…read morelike they were doing location based pricing. I called online support and they LITERALLY CONFIRMED that YES THEY ARE DOING LOCATION BASED PRICING. This is bat sht crazy. They aren't even trying to PRETEND anymore like they aren't using and abusing us. People in store won't help you with this. The people on the support line won't help you with this. They don't care. If walmart THINKS you live somewhere really nice or ritzy, you are paying more. This company is messed up. I'm leaving my review here cause no one in store or online would help or listen to me. They will "submit my feedback" which is just a bunch of bull to get me off the phone. Insert curse words of your choice here.

I sat in the line for about 40 minutes and there was only three cars in front of me. They take so…read morelong through the drive-through. This isn't the first time it's taken this long, but I didn't think it would take this long every single time I come and pick up my prescription. I came around 2:30 and now that I got to the window it's 3:12 it took me less than two minutes to get my stuff at the window and leave

This is my go-to place for any over the counter meds and make up. When you sign up for the rewards…read moreprogram with their mobile app, you get weekly coupons such as 25-40% off for any one item. Also the mobile app gives you access to manufacturer coupons for a handful of items. You can stack those coupons together to get great savings. Every time I come in, the employees are always friendly and willing to help you find whatever you are looking for. Also, certain brands have "buy 2 get $6 rewards cash to your account on your next visit". Besides having a pharmacy in there, they also sell Utah souvenirs, limited grocery items (milk, soda, candy, detergent). It's also a good place to get seasonal decor items, which can go for 50-70% off after the holidays are over.

I love Kohler's! You can park right in front of the store. You can get bread, milk and eggs and be…read moreout in less than 5 minutes.

I have shopped at this store since it was Kohler's. However, I only shop here for my job; I am a…read morenanny, and this is the closest grocery store to the house where I work. Ever since Ridley's took over, there have been many negative changes, most noticeably the long, long time it takes to check out. The checkers are almost all slow, and only a few of them are friendly. But, I know where everything is in the store, and I can usually shop quicker than I can check out so the time mostly evens out. Yesterday was the last straw though. The person who was bagging my groceries (Carter) talked to me very rudely, even chastised me and asked me personal questions. The checker was unbelievably slow, and I basically had no choice but to stand there and listen to this guy until I could finally pay and leave. I thought about talking to a manager, but the whole thing had taken so long, I just left. Promising/hoping to never have to set foot in the store again. You've lost a customer that visited the store at least twice a week.