Just AWFUL. We were visiting Provo with a large contingent of Subway-sandwich-loving guys; a couple of us females went out walking and thought we'd discovered something here -- frozen yogurt, convenience-type groceries, Redbox, AND a Subway place. We'd surprise the guys. Trouble was, nobody working there seemed competent (or even completely awake) and two out of the three were obviously just wishing they were somewhere else while they went through the motions. First, they didn't know whether or not they had fat-free or sugar-free yogurt, but at least you can have samples and try to figure that out for yourselves, I guess. Then the Subway people assembled an entire foot-long sandwich for the grandparents -- and had been told NOTHING SPICY -- but somehow managed to get jalapeno peppers on there, and nobody mentioned that they were out of mozzarella cheese (blandest available, we thought) only after it was too late to change the order. Also, it turned out no lid was available for the takeout chicken salad, and there was no box it would fit in either. As the salad appeared to have been made already and we couldn't cancel the order, we walked the seven blocks home trying to hang on to all this stuff they couldn't give us a suitable container for, finally having to scrape the grilled-chicken salad off the sides of the cardboard box (that wouldn't close over the scrunched plastic plate) once we got there. And then we discovered that there was NO CHICKEN in it! Pretty expensive chicken salad, considering the fact that it consisted pretty much of vinegar, spinach and the occasional slice of cucumber.
This place is not worth a visit if you can manage to find ANY other food source before you perish. We wish we had our $3 tip back (dumped in the jar too early) and can only take a little satisfaction in knowing that eight Subway-eating men will be taking their business elsewhere for the two weeks we're here. If you're unlucky enough to find yourself at this particular market and its Subway, watch every move behind that sandwich counter, and don't tip until you're absolutely certain that the meat you're paying for actually makes it into your order. Warning others will be our good-Samaritan contribution for today. But we're still hungry. read more