I needed some invitations printed for my wedding, and McKenzee and Alexa worked day and night to…read moremake it happen, even though my order was a bit of a tall one. My fiancé and I really appreciate their dedicated, hard work.

My experience was very disconcerting. While other shifts have been pleasant, this visit on 5/8/26…read moreat 4:20 PM was hostile and promoted an unprofessional, unsafe environment. I went in to use the ATM and asked for assistance when it malfunctioned. The store manager (an older woman with highlights) immediately became dismissive, telling me to "call the ATM company." When I tried to clarify, she became defensive, stating she had "nothing to do with it." I walked away to avoid further conflict and said quietly I would let the store take care of things as they saw fit. She chose to yell after me in a petty and hostile tone in front of multiple other customers. After looking online, I realized this is a documented pattern and has happened to a ton of people. This specific manager has multiple complaints dating back over 6 months minimum regarding hostility and, more disturbingly, allegations of forbidding customers from speaking preferred languages or being hostile toward foreign accents. Both are potential civil rights violations and clear instances of discrimination. I filed a formal complaint with corporate. No customer should feel unsafe or witness discriminatory behavior in a place of business. I'd rather pay ATM fees somewhere else than go back to a store with such poorly chosen leadership. I look forward to corporate taking action to ensure this location goes back to being a professional and welcoming place for the community.

Saturday, August 16, 2025…read more Yesterday, as I was flying home to Palm Springs, my Provo Doctor placed an order at this location. At SLC Airport, I called CVS ... to reroute the order to the CVS near my home in SoCal. I was unable to speak with someone but did leave a voice mail. (Thinking nobody at CVS would return my call). So, ready for this? Within twenty minutes, a CVS staff member returned my call ... discussed the details of the order ... and confirmed the order will be transferred immediately to the CVS in SoCal. Which it was! And that's what you call great Customer Service.

I see why their review ratings are low. I just tried to call and get a cash price for a…read moreprescription. Of the 3 pharmacies that I called, they were the only one that required me to leave a voice mail and wait for a call back. No biggie, but I got a representative right away at the other pharmacies. CVS did call me back about 15 minutes later. They informed me they couldn't give me a price without the prescription. The other pharmacies gave me a cash price right away. What is wrong with you CVS? I will be shopping elsewhere.

They really should keep a better upkeep on stocking and not reuse containers or let this stay on…read moreshelfs if it were to be sent to them like this.

Walked here 2 miles to pick up groceries. That was a choice. I'm not dressed up and it's currently…read more7:34 am. I always have trouble with male staff. They are bigoted and follow me around, act suspicious and continue to not deliver the same level of service that they give to people that look like them. From being yelled at by the manager for saying that them not honoring a printed and online special wasn't fair (that's it. Didn't even raise my voice) to trying to get the self check clerk to figure out why the avocados wouldn't ring for 49 cents. He told me to pull out my phone and log into my account. I'm done with them. They are awful and the shelves are usually not stocked well. If you want regular service here: Be of the majority If you aren't, dress in formal attire Be prepared to be followed around I'm starting to hate it here! Thanks, Scott!

cozy, quaint little market. i have an affinity for corner stores, mini marts and nooks - big…read morenook-guy over here. love the soda fountain too.

Great memories of going here as a student. Very convenient, and very helpful for those times you…read morecan't or don't want to drive somewhere. Very close to many apartments south of campus. My roommates and I also loved stopping by to pick up some Red Button Vintage Creamery ice cream bins for roommate ice cream parties. :)

Fun atmosphere, inexpensive ice cream and a different and relaxed place to hang out and chill.read more

If I could give zero stars I would. They lie to your face about your insurance not covering your…read morefull medication. When I took the prescription to another pharmacy 10 miles away, they filled my husband's prescription with no problem and BILLED my insurance for it. When sos lied and said our insurance wouldn't cover the full amount of the prescription. I will never give them my business ever again.

Amazing customer service!! This pharmacy is so personal. They always remember my name and take…read moregreat care of me!!

Everyone has been nice/fine up until this week. They were supposed to have my meds ready a week…read moreago, and this girl was so rude and trying to gas light me about prepayments (when I've been going here for six months now) being the excuse for it not being ready when it was actually that they don't have enough made still. She needs an attitude check for her power complex / the manager needs to make sure the policy is clear for employees if it's actually changed. Life is already frustrating enough, especially for people who need medication for physical ailments, and we shouldn't have to deal with rude people. However, they have fair prices so I hope they fix this customer experience issue so I can continue going to them.

Love Maceys and they have great stuff. Lately though. I've been having to return to the store for…read moreexpired things. The thing I've returned the most has been chicken. 3 times now. Yesterday I grabbed tortillas that had been expired for 3 days. Maybe my fault For not looking at the dates, however, if it's On the shelf, means it's good right?

all i wanted was a KONG CONE so i got there before 9 but NO they wouldn't serve us ??????? & there…read morewere girls walking away WITH ICE CREAM???? worst experience ive ever experienced im never coming back

I took my son to insta care and found out he had the flu, the insta care sent the prescription to…read morebirch. Thinking they would be open till 8pm and when I arrived they were closed and the pharmacist was getting ready to leave. I asked the pharmacist could do me a solid and fill my son's prescription before he left and he said I can see what I can do. after all said and done my son got his medication and the pharmacy earned my business from now on. it was nice to see that someone was willing to take a few extra minutes to make sure my son was able to get his medication. I don't remember the pharmacist's name but to who you are and thank you

We needed three flu shots and had no luck at Walgreens so we went to Birch. They took our…read moreinformation and in less than 1/2 hour we were done. They Rock!

Had hamburgers, fries and shakes at an old fashioned counter! All food cooked to order. Great…read moreservice from Ellie!!! Loved it!

Stone Drug is hands down the best pharmacy. I've filled 95% of my medications over the last 7 years…read morehere, and have never once had a negative experience. The staff and pharmacists go the extra mile to help you, and provide comprehensive information about anything and everything you have a question on. They take their time with you, and are just friendly enough to make you feel as though they know and care about you. I have never waited more than 5-10 minutes from walking in with a paper prescription, to leaving with it filled. Sure, big retailer pharmacies may appear to be cheaper, but in my experience i've never paid much more at Stone Drug than I have at a big national pharmacy. Support this small town, small business if you have the the chance, and grab some old school candy while you're at it! :)