My experience was very disconcerting. While other shifts have been pleasant, this visit on 5/8/26…read moreat 4:20 PM was hostile and promoted an unprofessional, unsafe environment. I went in to use the ATM and asked for assistance when it malfunctioned. The store manager (an older woman with highlights) immediately became dismissive, telling me to "call the ATM company." When I tried to clarify, she became defensive, stating she had "nothing to do with it." I walked away to avoid further conflict and said quietly I would let the store take care of things as they saw fit. She chose to yell after me in a petty and hostile tone in front of multiple other customers. After looking online, I realized this is a documented pattern and has happened to a ton of people. This specific manager has multiple complaints dating back over 6 months minimum regarding hostility and, more disturbingly, allegations of forbidding customers from speaking preferred languages or being hostile toward foreign accents. Both are potential civil rights violations and clear instances of discrimination. I filed a formal complaint with corporate. No customer should feel unsafe or witness discriminatory behavior in a place of business. I'd rather pay ATM fees somewhere else than go back to a store with such poorly chosen leadership. I look forward to corporate taking action to ensure this location goes back to being a professional and welcoming place for the community.

I needed some invitations printed for my wedding, and McKenzee and Alexa worked day and night to…read moremake it happen, even though my order was a bit of a tall one. My fiancé and I really appreciate their dedicated, hard work.

Saturday, August 16, 2025…read more Yesterday, as I was flying home to Palm Springs, my Provo Doctor placed an order at this location. At SLC Airport, I called CVS ... to reroute the order to the CVS near my home in SoCal. I was unable to speak with someone but did leave a voice mail. (Thinking nobody at CVS would return my call). So, ready for this? Within twenty minutes, a CVS staff member returned my call ... discussed the details of the order ... and confirmed the order will be transferred immediately to the CVS in SoCal. Which it was! And that's what you call great Customer Service.

Hands down the worst pharmacy ever. Their pharmacist needs a new career. He could not be less…read morehelpful or care less about the customers. DO NOT USE!

They really should keep a better upkeep on stocking and not reuse containers or let this stay on…read moreshelfs if it were to be sent to them like this.

Walked here 2 miles to pick up groceries. That was a choice. I'm not dressed up and it's currently…read more7:34 am. I always have trouble with male staff. They are bigoted and follow me around, act suspicious and continue to not deliver the same level of service that they give to people that look like them. From being yelled at by the manager for saying that them not honoring a printed and online special wasn't fair (that's it. Didn't even raise my voice) to trying to get the self check clerk to figure out why the avocados wouldn't ring for 49 cents. He told me to pull out my phone and log into my account. I'm done with them. They are awful and the shelves are usually not stocked well. If you want regular service here: Be of the majority If you aren't, dress in formal attire Be prepared to be followed around I'm starting to hate it here! Thanks, Scott!

cozy, quaint little market. i have an affinity for corner stores, mini marts and nooks - big…read morenook-guy over here. love the soda fountain too.

Great memories of going here as a student. Very convenient, and very helpful for those times you…read morecan't or don't want to drive somewhere. Very close to many apartments south of campus. My roommates and I also loved stopping by to pick up some Red Button Vintage Creamery ice cream bins for roommate ice cream parties. :)

This is the best pharmacy in Utah County hands down! Friendly, fast and helpful. unlike other…read morepharmacies in town. Terry Miller

Fun atmosphere, inexpensive ice cream and a different and relaxed place to hang out and chill.read more

Amazing customer service!! This pharmacy is so personal. They always remember my name and take…read moregreat care of me!!

Everyone has been nice/fine up until this week. They were supposed to have my meds ready a week…read moreago, and this girl was so rude and trying to gas light me about prepayments (when I've been going here for six months now) being the excuse for it not being ready when it was actually that they don't have enough made still. She needs an attitude check for her power complex / the manager needs to make sure the policy is clear for employees if it's actually changed. Life is already frustrating enough, especially for people who need medication for physical ailments, and we shouldn't have to deal with rude people. However, they have fair prices so I hope they fix this customer experience issue so I can continue going to them.

Love Maceys and they have great stuff. Lately though. I've been having to return to the store for…read moreexpired things. The thing I've returned the most has been chicken. 3 times now. Yesterday I grabbed tortillas that had been expired for 3 days. Maybe my fault For not looking at the dates, however, if it's On the shelf, means it's good right?

all i wanted was a KONG CONE so i got there before 9 but NO they wouldn't serve us ??????? & there…read morewere girls walking away WITH ICE CREAM???? worst experience ive ever experienced im never coming back

Super organized and professional. The best part was that they have a play area for kids. I…read moredefinitely recommend them.

We needed three flu shots and had no luck at Walgreens so we went to Birch. They took our…read moreinformation and in less than 1/2 hour we were done. They Rock!

I went there to get some pharmaceutical supply's. I'm from out of town . Not only did this…read morebeautiful lady at the counter help me, she gave me what I needed for free! I felt like I was home the way she treated me. I would never consider another's pharmacy after that service and kindness. Thank you!!

Had hamburgers, fries and shakes at an old fashioned counter! All food cooked to order. Great…read moreservice from Ellie!!! Loved it!