Your PHONE selections are horrific. Once I FINALLY got to what I needed, ("speak with a pharmacist" which SHOULD be elementary on a call to Walgreen's, for goodness sake, but wasn't even among your selections, so I had to pick, "other") I listened to music for ten minutes, then listened to it ring for another three, and finally, a pharmacist answered. I asked my question, and was done in about 20 seconds. Corporate Walgreen's needs to read their reviews. These are many of the same issues we have experienced here, which is why we are happy at the Reams Pharmacy now. Our Reams told me to "try Walgreens" since they were out of stock. Turned out Walgreens didn't have it, either. read more

Walgreens - Mapleton, before all the homes were built here. - Drugstores Near Me - Springville, Utah

This pharmacy sucks. You want a prescription? That sucks. I went there at 6pm today to get prescription (laxatives because I am backed up) and they said that they never entered it into the system. It arrived, they just never entered it. So they told me to come back in an hour. Fine. I'll be out and about in an hour anyways. I go back TWO HOURS LATER and they tell me that my prescription never got started and isn't ready. I'm tired and my stomach is in pain, so I ask when it will be done. They tell me to come back in AN HOUR AND A HALF. Or to just come in tomorrow morning where it will for sure be ready. I CLEARLY need my laxatives now, I haven't shit in four days! That's not healthy! TL;DR This pharmacy sucks and has screwed me over one time too many. I'd give it no stars if I could. read more

Absolutely HORRIBLE EXPERIENCE! They lost my prescription twice and said it never came. I spent over an hour waiting for a prescription. They told me THE DAY BEFORE THAT IS WAS READY. After I waited for an hour they said it would be 45 minutes. They never even started. This is elementary. I would very much suggest you go elsewhere read more

I dropped off 2 disposable cameras and a sad old guy named Tim helped me. Ive actually never talked to someone more grumpy in my life. I am young and full of life I walked in happy and smiling and he promptly told me to "calm down", I found it funny no harm done. I was then called twice by the Walgreens number so I called back, sat on hold for and hour then got hung up on. Called back talked to Tim once again and he was clueless. Talking in his good old grumpy ways as I talked to him he hung up once again haha. Funny he can get away with this considering Walgreens likely does not care one bit. Very sad. read more

This place wasted a lot of my time. Their pharmacy moves at the speed of Government. I feel that even the DMV would be embarrassed if they moved this slow. I had to come back three times to get my prescriptions and after an unreasonably long wait in line each time. There were repeated problems where my doctor had to be called and prescriptions had to be cancelled and re-sent. To make matters more annoying, they kept calling me and telling me that my prescriptions were ready and then having issues every time I showed up. Any one of these issues might be understandable on its own but to get them all three times in a row looks a lot like incompetence. I will find another pharmacy to use in the future read more

Walgreens - people shopping in a grocery store - Drugstores Near Me - Springville, Utah

I have never nor would I ever fill prescription at the pharmacy in the Springville Walgreens. I have used their pharmacy on occasion for vaccinations and have yet to have a satisfactory experience. The pharmacists are unaware nor care to know what is happening in the medical field. They are unfriendly and continually use the excuse that they don't care what CDC recommends, they have their policy. Well my policy is to stay away from the Springville Walgreens. read more

I had a terrible experience at the pharmacy tonight. Although, I was standing in front of them 5 min before closing time, the script had been called in 45 min before I got there. They would not fill it. They said they had 50 scrips in the computer that were ahead of mine. They said I could come back tomorrow for it. I was the only customer standing in front of them! Why? Why, when you have someone at home sick will they not fill your prescription when you're standing right in front of them? I drive to Provo Walgreens and they said, "We just got it 10 minutes ago and it's not filled yet, let me get it for you." they had the prescription for me in less than two minutes!!! Shame on you Springville Walgreens!! It would have taken you less than two minutes to get it for me. Such poor customer service! read more

Would give 0 but that doesn't seem to be an option. Just went in to find a pill organizer, asked an employee who's response was "I don't know where they are, but I'm sure if you walk around you'll find them" Needless to say, NOPE! There is a reason Walgreens sucks at every location. read more

The morning shift workers are amazing. But stay away from the night shift employees. They are just kind of rude.

My 89 year old mom and I went into Walgreens so I could get my second shingles shot and she could get the flu shot. Mom just started a new medicare plan so didn't have her card. Bridget in pharmacy tried to pull up her information after we contacted mom's medicare agent and wasn't able to get it to work. BUT...rather than give up Bridget asked Albey another pharmacy associate if she'd mind trying. Between the two of them they were successful and mom was able to get her shot. This review is about two women that took the time to help a customer out. Not only did they help my mom, they kept on working with other customers at the same time. These women understand multi tasking! I was very impressed with their attitudes, their kindness and their efficiency. Kudos to Bridget and Albey! Thank you and we will be back. Barbara Housley and Julie Charette, 11/02/2021 read more

My doctor sent in a prescription last week. It was set to be delivered. This is over a week ago! I've had problems with the store before but because it's so close to me, I continue to use the store. If I can give the store a -5 I would. Pamela who is the store manager is extremely rude, very dismissive and doesn't want to be bothered. They never sent my prescription out they never told me it was going to be through FedEx, and I'm just learning that my prescription is just going to be getting to me after a week and I need it today. When I asked how long she had been a store manager because she said things were changing there? She asked me why that was any of my business? What the actual F? as a customer it is my business. The pharmacist are complete idiots! They're more than idiots they're morons! They have no real skill, I know absolutely nothing about the medication they're giving out. They don't know when their hours are which I find very sad. I had one pharmacist tell me he had no idea they were open on Sunday. I found that hard to believe when I try to express my concern to the manager, Pamela she was extremely rude to me, very dismissive and did not wanna hear anything I had to say. I asked for her manager, she gave me a phone number and that phone number text me back and said "can I call you back?" Didn't even bother to tell me who it was, where they were calling from, nothing!!!!! I legitimately thought I was calling corporate! Instead there's some guy now with my cell phone number, who asked if he could call me back?!? I don't even know who this person is, however I'm assuming from the phone number I was given by Pamela this is her supervisor. Very unprofessional extremely unprofessional! And nobody cares! I will no longer receive my prescriptions from the store and I will no longer do business with Springville pharmacy Walgreens! I heard from somebody else that they were sued for giving the wrong patient the wrong medication. Be very careful with this store, Don't do business with them read more

Its decent. I like the fact that they have a Redbox right outside. What I don't like though is that they're quite pricey. Even though its small it does carry a few products that I cant find any where else, such as horse shampoo and conditioner. The employees are usually decent. Just all seem bored out of there minds. read more

Just got here to get some medicine and it seems like they close 10 minutes before. I love coming to this Walgreens for the convenience but smiths it is. read more

Fast and friendly Pharmacist . The new manager really knew how to help me with my insurance and showed me how to use my inhaler . I'm so excited to have a pharmacy to help me in the future . read more

Walgreens - Great assistant manager ! - Drugstores Near Me - Springville, Utah

There have been plenty of less than favorable experiences with this Walgreens. The latest one is where I am done with this Walgreens. I called in twice to make sure it was okay to pick up my prescription. Both times I was told yeah come by and pick it up. I knew that I could only pick it up close to there closing time so I didn't want any hiccups. Well when I got there to pick up my script I was told there was a problem. 30- 45 minutes before they close the pharmacist let me know even if I call my doctor right now ( I have a direct line to him so I could) and have them speak to the pharmacist it would be too little time for them to help me. 30 minutes is too little of time??? Even with no cars behind me and no people in line. Just frustrating experiences. Pros: there is one gentlemen who is a college grad who always ask how your days are and sparks up a great convo! read more

Another do not use review. They told me there were prior authorizations needed for 3 common medications from my insurance; zofran, Norco, and amoxillin. They were for my daughter who had 3 wisdom teeth pulled. Luckily we had some pain medication at home, because it turns out they billed my old insurance, I transferred the medications to costco. I will not do business at this wallgreens ever again. If your child is in extreme pain, they will try to "accidentally" mess up the insurance to get you to pay the "cash" price so they make more money it seems. At least that is my estimation of it. read more

"If you wait, it will be ready in 30 minutes, or you can come back at 12:30." "I'll be back in 30 minutes to pick it up." "If you want it in 30 minutes, you have to wait in store." "That ridiculous, if people wait in store they get to cut ahead in line?" "We are a high volume store. That's how we do it." What the hell Walgreens (Springville, UT). Ever hear of first come first serve? read more

I have been back to this pharmacy after a few years . I came in from k-mart. Last time I had a bad experience . It took them 90 minutes to fill and I talked to the manager who only kept saying " that's how long it takes" I told the pharmacist about it and he told me he was the new manager ! I got in and out in 15 minutes with 6 prescriptions. Jason really cares . read more

Nice place with very friendly employees and customers.

If you ever go to the pharmacy beware of the pharmacist. I tried to return an item and he handled the situation very unprofessionally, to the point where his employees felt embarrassed as well. Good employees, not so good pharmacist. Go to Smiths further down the road and they will treat you like a valued costumer. read more

WORST EMPLOYEES YET. I can never get out the store without an employee saying to me, "Don't do that!" I know the Walgreens quote is, "At the corner of happy and healthy," but the closest Walgreens store is not a happy place. If you have children, don't take them with you to Walgreens, it's not a happy place, especially for children. Go to any store but Walgreens, lots of other stores have the same things for a better price. In Walgreens a small Lego set can cost up to $10 while at Walmart, for example, costs about $5, Walgreens is very expensive, so don't buy your things there, you're just wasting money. read more

This pharmacy is the worst! My husband went to fill a prescription today because his refill is on a holiday today is Sunday and he needs a refill tomorrow Monday which is New Year's Eve and apparently the pharmacy isn't going to be the New Year's Eve or New Year's Day so they told him that he had to wait to fill it until Wednesday that makes him go without his meds for 2 days and for those of you that are on a daily prescription know how awful it will be to even miss one dose... his insurance said he could pick it up today but apparently Walgreens pharmacy has their "own rules"... that's not how a pharmacy should be ran we pay a big amount of money to have insurance so we can get our prescriptions on time and it's total BS that they run their pharmacy however they want regardless of people's health and emotional stability! as soon as we get this last prescription from them (which they also told us that we couldn't take it to another pharmacy cause they were the ones who already had it) we will be taking our prescriptions elsewhere read more