Drug testing 9-11am only. I would recommend getting an appointment. It's on the 3rd floor straight…read moreright. Tips: The waiting room is wall to wall packed at all times. Prepare for a 1-3 hour wait IN THE LOBBY. Do NOT leave the lobby, lesson learned. I was in the hallway for 5 minutes and apparently missed my name being called and had to wait another two hours. I've never had to hold in my pee for so long. There should be a sign saying to not go into the lobby even when the room is packed.

I went to this location to have routine lab work done. The staff were very extremely nice. It was…read moreclean and quiet. The nurse/technician that did my blood work was nice, personable and fast. I would go back here again.

I had an appointment to get lab work done and as waiting for 25 min before I went up there to ask…read morehow much longer it would as for my turn. The lady behind the desk that there were 3 people in front of me. What is the point of making appointments if you have to wait more than 45 min to o be seen.?I went ahead and cancelled my appointment. The technician that draw blood are also in charge of entering insurance information s that it's a minimum of 10 million n per patient. The office is crowded, dirty and smells terrible. Do better!!!

Pray, the lady at the reception at the front was extremely rude. Talking down and acting like I'm…read moreStupid for not knowing their check in process.

I've been to this location three different times and have been helped by different people each…read moretime. It seems a little funky because it's inside the Safeway right next to the pharmacy. They only take appointments (no walk-is) and you generally have to make your appointment at least a week in advance. All that being said, when you arrive you're taken at or before your appointment time and they do a great job drawing blood. No waiting. An easy, pleasant and professional experience!

We both got bruises, SWELLING badly!!! I could feel the needle moved when the tech placed new…read moretubes. She has no knowledge and skill to find the vein. This happened on Wed 06/24/2026 around 7:50am. This tech needs more coaching. We know bleeding happens but never have these kinds of bruises. Not recommended.

I would love to fund a way to contact the company about the tech they sent out this morning to do…read moremy labs. I am someone who has extreme medical anxiety so every year I have someone come out to my house to do my blood draw. I cannot say enough good things about this tech. She was here literally 5 minutes .... and it was so super easy . I so appreciate the fact that this company offers this service !

I would leave zero stars if I could. Phoenix area, scheduled online through Labcorp portal because…read morethey are terrible too - hard getting an appt, nearest one is half hour away, always still have to wait. Received email and text confirmation, received email and text appt reminder, appt window comes and goes with no contact - no text, no phone call, no email. Website is all AI bots saying sorry but offering no solution. Of course they took $100 from my account immediately. What a B.S. company model. Now add the hassle of trying to get my money back and I'm still back where I started. So much for being convenient. Wish I had checked Yelp first.

Labs on an early Monday morning and with an appt was called in at exact time. Brenda was my…read morephlebotomist and was friendly, pleasant and professional. The draw went very smooth. Thank you Brenda.

This is my new favorite lab!!! Making an appointment online was easy. The location had a morning…read moresame day opening. Reception was friendly! Karla, my phlebotomist was kind, gentle, detailed and took my blood with minimal discomfort. I offered my hands and she listened to me. I felt seen and heard.

Labcorp consistently lacks professionalism and basic compassion for patients. Appointments are…read moreroutinely behind schedule, with no communication or accountability, and staff are often unhelpful and dismissive when you ask simple questions. Healthcare requires empathy, organization, and respect for people's time, none of which seem to be a priority here. Unfortunately, this has become a pattern, not a one-time experience. I would not recommend this location to anyone looking for reliable or respectful care.

Very convenient place, since my surgeon is upstairs!! I have been to other Labcorps, and this…read morelocation is one of the best. Got me in, did my testing and got me out!! Place is really clean, and the employees are really nice. For now on, I will be going to this location only!

I have utilized this facility on several occasions. Monica at the front desk is extremely…read moreprofessional and helpful. Dianna was my MRI technician and was similarly professional and pleasant. This is an extremely busy location, and I applaud the office staff in their attempts to minimize wait times.

I wish I could give this place zero stars because it honestly deserves it. This place should be…read moreburned to the effing ground. There is absolutely no consideration for patients. The staff has terrible communication, zero empathy, and a complete lack of professionalism. My appointment was changed through a text message--no courtesy call, no explanation. Granted, I am to blame for not noticing the text message but when you receive countless of texts from spam numbers.... The point is moot. Regardless; when I arrived, thinking I was actually early, the receptionist looked me straight in the face and said, "No, I'm looking at your schedule. You were supposed to be here 30 minutes ago." When I explained that my appointment must have been changed, she had no idea it had happened. Instead of acknowledging the mistake, she looked at me like I was the idiot and simply asked, "Should we reschedule?" No. I'm not going to reschedule. People have lives, jobs, and responsibilities. Taking time off work isn't always easy--it can cost people wages or even put their jobs at risk. The complete disregard for other people's time is unacceptable. If anyone should be held accountable for wasting someone's time, it's the people running this office.

Excellent service & blood draw. Not covered by our insurance but I'm willing to private pay (very…read moreaffordable) due to the convenience and ease of scheduling. We arrived on a Saturday morning and expected to wait (I've never not had to wait for a blood draw, even with an appointment). Much to my surprise, we were the only ones there. The young lady (sorry I didn't get her name) was informative and helpful in both completing the paperwork and doing the draw. Results were received via email later that SAME DAY! Clean, friendly, fast, easy, affordable! What's not to love?! Keep up the good work! Thank you! [I was just now attempting to schedule an appointment thru Sonora Quest so I could have it covered by insurance and in order for me to be able to take my son and have him not miss school, we have to go at 6:45 a.m.! So, here I am back looking at LabExpress and love it so much I am submitting this review! Knowing how insurance works, I'll probably end up paying MORE to use it, so I'll go back to Labxpress]

Andres is an exceptional phlebotomist. This is the best blood draw service I have ever had, as a 70…read moreyear old with numerous experiences. A friendly place to go.