They closed our amazing Surprise location. We chose to come here as fasting was necessary. It is…read moreclose to one of our favorite pizza joints to take the blues away. Located in the Abrazo building. 2nd floor, head right to the end of the hall. The waiting area is tiny. We came in as walk-in. I tried to reserve online in May, but no appointments were available. We had 28 people in front of us. After just over 1 hour and we were still at 18 people ahead. We were out in 1.5 hours. Someone worked some magic??? The staff 5 stars! Labcorp.... you as a business shame on you for for running a busy location with only 3 employees! 1 office clerk and 2 phlebotomists. Especially after closing down a nearby location. That really makes it difficult leaving the staff short handed customers waiting extremely long wait times.

Was very skeptical going to this location given the reviews, but was very impressed. I checked in…read moreon the kiosk as a walk in, and probably waited around 25-30mins. The lady at the desk was kind, and made sure she had all my paperwork, confirmed my check in info. The tech that drew my blood was nice and drew my blood quickly - they usually have a hard time with my veins but she only poked me once! I would come back to this location over the Avondale one any day. Clean nice waiting room and friendly staff!

Drug testing 9-11am only. I would recommend getting an appointment. It's on the 3rd floor straight…read moreright. Tips: The waiting room is wall to wall packed at all times. Prepare for a 1-3 hour wait IN THE LOBBY. Do NOT leave the lobby, lesson learned. I was in the hallway for 5 minutes and apparently missed my name being called and had to wait another two hours. I've never had to hold in my pee for so long. There should be a sign saying to not go into the lobby even when the room is packed.

I went to this location to have routine lab work done. The staff were very extremely nice. It was…read moreclean and quiet. The nurse/technician that did my blood work was nice, personable and fast. I would go back here again.

I had an appointment to get lab work done and as waiting for 25 min before I went up there to ask…read morehow much longer it would as for my turn. The lady behind the desk that there were 3 people in front of me. What is the point of making appointments if you have to wait more than 45 min to o be seen.?I went ahead and cancelled my appointment. The technician that draw blood are also in charge of entering insurance information s that it's a minimum of 10 million n per patient. The office is crowded, dirty and smells terrible. Do better!!!

Pray, the lady at the reception at the front was extremely rude. Talking down and acting like I'm…read moreStupid for not knowing their check in process.

I've been to this location three different times and have been helped by different people each…read moretime. It seems a little funky because it's inside the Safeway right next to the pharmacy. They only take appointments (no walk-is) and you generally have to make your appointment at least a week in advance. All that being said, when you arrive you're taken at or before your appointment time and they do a great job drawing blood. No waiting. An easy, pleasant and professional experience!

Great place and very convenient!! Ask for Gene!! He's awesome!! He's very gentle!! Will always use…read morethis one!

I would love to fund a way to contact the company about the tech they sent out this morning to do…read moremy labs. I am someone who has extreme medical anxiety so every year I have someone come out to my house to do my blood draw. I cannot say enough good things about this tech. She was here literally 5 minutes .... and it was so super easy . I so appreciate the fact that this company offers this service !

I would like to add an update from my last review. I've had success in getting scheduled and…read moreappointments kept since my last review, over a year ago. Things seem to be a lot better.

This is my new favorite lab!!! Making an appointment online was easy. The location had a morning…read moresame day opening. Reception was friendly! Karla, my phlebotomist was kind, gentle, detailed and took my blood with minimal discomfort. I offered my hands and she listened to me. I felt seen and heard.

Appointment set for 8, signed in and was done by 8:05. Pleasant phlebotomist, quick, personable,read more

Labcorp consistently lacks professionalism and basic compassion for patients. Appointments are…read moreroutinely behind schedule, with no communication or accountability, and staff are often unhelpful and dismissive when you ask simple questions. Healthcare requires empathy, organization, and respect for people's time, none of which seem to be a priority here. Unfortunately, this has become a pattern, not a one-time experience. I would not recommend this location to anyone looking for reliable or respectful care.

Very convenient place, since my surgeon is upstairs!! I have been to other Labcorps, and this…read morelocation is one of the best. Got me in, did my testing and got me out!! Place is really clean, and the employees are really nice. For now on, I will be going to this location only!

I have utilized this facility on several occasions. Monica at the front desk is extremely…read moreprofessional and helpful. Dianna was my MRI technician and was similarly professional and pleasant. This is an extremely busy location, and I applaud the office staff in their attempts to minimize wait times.

called me and scheduled an appointment told me I would be done by 1:45. I get here for my…read moreappointment and they say that it's walk in only for X-rays I told them I had to be done by 2 o'clock, which is why I scheduled the appointment it is 2 o'clock and I still have not been called. so I basically just wasted my time and gas driving here for this appointment that was never an appointment. Their scheduler is telling people your scheduled when you're not so it's really ridiculous to be scheduling appointments if there's no appointment scheduled and you're just a walk in when you get here. The ladies at the front are very unhelpful. They just sit there, laughing and glancing at you knowing you're in a rush and you have to be done by a certain time.

Excellent service & blood draw. Not covered by our insurance but I'm willing to private pay (very…read moreaffordable) due to the convenience and ease of scheduling. We arrived on a Saturday morning and expected to wait (I've never not had to wait for a blood draw, even with an appointment). Much to my surprise, we were the only ones there. The young lady (sorry I didn't get her name) was informative and helpful in both completing the paperwork and doing the draw. Results were received via email later that SAME DAY! Clean, friendly, fast, easy, affordable! What's not to love?! Keep up the good work! Thank you! [I was just now attempting to schedule an appointment thru Sonora Quest so I could have it covered by insurance and in order for me to be able to take my son and have him not miss school, we have to go at 6:45 a.m.! So, here I am back looking at LabExpress and love it so much I am submitting this review! Knowing how insurance works, I'll probably end up paying MORE to use it, so I'll go back to Labxpress]

I came for the reviews and they did not lie. Fast and the people there are really nice and helpful!read more

never have any issues with this location, staff has always been friendly and helpful. Even as a…read morewalk-in, usually in and out in less than 30 minutes.

Poor Experience with Long Waits Despite Appointment scheduled…read more I had an appointment scheduled for 7:00 AM today at the Sonora Quest location in Peoria, but it was a frustrating experience from the start. When I arrived, there were already 16 people ahead of me. I didn't get checked in until about 7:10 AM because the line at the kiosk was so long. A big issue I noticed was that many of the people waiting were walk-ins, which seemed to slow everything down for those of us who had actually booked appointments. The staff was polite, but the system clearly wasn't handling the volume well. Suggestion for improvement: Sonora Quest should offer online check-in in addition to the kiosk. This would let scheduled patients confirm their arrival ahead of time, reduce congestion in the waiting area, and help prioritize appointment holders over walk-ins. Unfortunately, this was not a good experience at all today. I understand labs can get busy, especially in the mornings, but with an appointment I expected a much smoother process. I hope they implement better check-in options soon to make visits more efficient for everyone.