Very professionally run just had colonoscopy done there very caring and patient with anyone who is…read moreanxious highly recommend them I am pleased with what I had done the instructions were very clear thank you see you I. Five years

Had a colonoscopy on May 6th and still waiting results of biopsy. Have called 3 times and no one…read morehas returned my call. This is not good.

Doc Amy is the best! What an excellent doctor she is. She's extremely knowledgeable, informative,…read morefriendly and personable. Of course she gets more kudos for being a Staten Island girl!

I have looked for Dr Solomon and so has my insurance company. I went to the new practice and was…read moretold that letters were sent in May but I did not receive one. I wish I could find her.

Very professional wish I lived closer as I moved but highly recommend the doctors and good staffread more

I arrived for my appointment 15 min before (for check in as advised) my appointment time for 1245…read more(for example) and their were many people (at least 5-6) more patients that arrived after 1pm and I 2:30 passed by and I have STILL not be called back. But the patients who strolled in after 1pm have been seen by the same Dr. I asked the front desk when will I be seen and was told I STILL have 2-3 patients ahead, (which made absolutely no sense as everyone in the lobby arrived almost an hour after me). I've never experienced anything like this, even the emergency rooms are more efficient than this.

Went to Dr. Jagdish Patel for a colonoscopy. He was so professional and nice. The office was so…read moreclean and his staff are all friendly and knowledgeable. I would highly recommend him!

I have called the office requesting my endoscopy lab results (local Lab Core) three times …read more... Never received them. And now some out of state lab is trying to bill my insurance $5500! No mention of any need for special lab work before or after my endoscopy. Seems to be about generating revenue $, not patient care.

The whole process was very positive. Office staff, nurses and doctor were all friendly and made me…read morefeel at ease. For something that is so dreaded this was one of the easiest things that I've ever done. Kudos to the staff there. Thank you for making my experience positive.

Dr Pitea and his medical group are the best by far. I have got to know most of the team members. I…read morewill say I have never seen such a team that is so caring and their follow up is amazing even after being released from the hospital on numerous occasions. They call to check to see how I am doing and continue to give care and tell my wife how to care for me at home. I have never received care like this ever. I will tell anyone the care I receive is the best by far from this medical group. Thanks everyone so much.

From the owner: Introduction to IEA Interventional Endoscopy Associates PLLC…read moreis the first and only practice in Arizona exclusively dedicated to the field of advanced endoscopy. With three locations in Peoria, Scottsdale, and Phoenix, Arizona, Teodor Pitea, MD, Rawad Mounzer, MD, and their team have extensive experience in managing many acute and chronic complex gastrointestinal disorders. As a premier, advanced endoscopy practice, Interventional Endoscopy Associates PLLC provides patients with high quality complex endoscopic interventions. The team provides treatments for conditions including pancreatic cancer, acute and chronic pancreatitis, Barrett's esophagus, large colon polyps, achalasia, esophageal cancer, Zenker's diverticulum, pancreatic duct stones, bile duct stones, and bile duct cancer. Some of the procedures they offer include endoscopic retrograde cholangiopancreatography (ERCP), endoscopic ultrasound (EUS), endoscopic submucosal dissection (ESD), double-balloon enteroscopy, and peroral endoscopic myotomy (POEM). They offer comprehensive outpatient and inpatient care. Dr. Pitea and Dr. Mounzer have performed thousands of advanced endoscopic procedures with outcomes that meet or surpass national benchmarks for quality in endoscopy. They have also remained active in clinical research and have published several abstracts at national conferences...

I have now been on hold for 1 + hours (wait time "8-12 minutes" to discuss my upcoming endoscopy…read moreand cancel the appointment. I have tried the call back method previously and it never seems to be successful. Banner does their patients AND their physicians an extreme disservice in their seemingly LOW admin staffing and lack of accessibility and efficiency. Add to that they are dealing with seniors with a large population that struggles with technology. A LIVE person answering the phone and directing accordingly will save all an extraordinary amount of time and aggravation. They could be the best quality physicians and nurses in the area but this business model fails for them, the patients and healthcare. Your "loss" of profits may seem less on the surface, however, in loss of loyal patients - you are losing.

This is a TERRIBLE facility. I've suffered with ulcerative colitis for 3 years and have had nothing…read morebut the runaround from the staff in this office. Today is the final straw. After struggling with the prescribed medication, I called in requesting an appointment with Dr. Kaza to see what my options are. I was informed that he can't see me until March. RIDICULOUS. I'm going to end up in the hospital long before March. But they don't care. That's the overall message I've gotten from the team in this office. This is not about helping people feel better. Don't waste your time.

I loved my Dr. But getting approval for insurance to cover is the worst…read more We had to cancel the appointment due to insurance had not approved. After 17 business days, I called insurance and they are still waiting for approval that the procedure is really needed. The run around is crazy.

DR Sukhdeep Padda is condescending and rude for no reason. His bedside manner is terrible. I have…read moresignificant medical situations that I need to discuss and I don't need to be met with eye rolls. I need help. I thought that's what doctors were supposed to do

I have been going to this office for over ten years. My doctor retired and I was apprehensive…read moreabout being seen by a new doctor. I saw Dr. Chuang. I was very impressed with him. He was very professional, kind, and attentive. He answered any questions I had, and he put me at ease immediately. I definitely would go back.

I'm writing this review to share my experience with this office's new‑patient process…read more Unfortunately, I've now been turned away twice--once a few years ago and again this week--because they consider me "established" with another gastroenterologist simply due to a routine 2021 colonoscopy. I only met that doctor on the day of the procedure and never had any follow‑up care, but the office still refused to schedule me. I also want to mention that the staff was not very polite either time I called. While I understand offices have policies, the way it was communicated felt dismissive rather than helpful. It made an already frustrating situation even more disappointing. Because this has happened to me twice, I've decided to seek care with a different gastroenterology practice. I'm sharing this in hopes it helps others who may have a similar experience with their new‑patient screening process.