Alanzo was a great help! Fast and Easy to register. Very clean units with great security!!!!…read moreHe made the whole experience painless. Very happy with service!!! Highly recommend!

Move in was seamless, fast and easy. Staff was super helpful and kind. They held my reservation for…read morea couple of days until I could find time in my schedule to come into the office

We stored items in Sonoma at 1010 Napa Road for a year and a half. The unit we rented was clean and…read moreservice people friendly and fair. We highly recommend their storage company. West Sonoma, CA

Was super happy using this wine storage facility until it changed management…read more Before it became prior reaching the storage manager was easy and I could access my cold storage without issue. Now I get told various things - like I don't have to call ahead for access. However, when I arrive I'm told I need an appt. I have no issue with a call ahead but someone has to respond. It's becoming a total hassle.

I am so grateful for associate Louise at store 150 also known as Ignacio Mini Storage located in…read moreNovato,CA. I came into Ignacio Mini Storage very discouraged and ready to end my contract. Louise was able to find me a new storage unit that was more in my price range. It is because of Louise and her excellent customer service that I am still a customer with Ignacio Mini Storage. Thank God for good people!

I have been a longtime unit renter at Ignacio Mini storage and have found the management staff to…read morebe very responsive and flexible which is exactly what you want and need. I highly recommend Ignacio Mini storage!

I had a great interaction with the manager, Anne. Helpful, friendly, and clearly knowledgeable…read more Plus, easy in and out with great security

These guys are awesome. The storage units look great. The 5…read morestars go to the customer service provided. Nino is an excellent manager and extremely helpful!

Reasonable rates at this self storage. Many mini storage facilities are run by money hungry people…read more Ross is a very nice man. It's also always clean.

Nice clean storage, climate controlled, which is important out of the coast. Reasonable price nice…read moreowner.

We have been reasonably satisfied with storing our belongings at this facility, but when we went to…read morecheck on moving our 10x10 worth of stuff to Florida we were told that we could not park a pod on property for even a single day to load it and have it taken away the next day. There is plenty of room on the property so I'm not sure why this isn't allowed. It creates quite a hardship for those who need to transport their belongings any distance. Very unfortunate situation. This doesn't apply to everyone but for those who need this accommodation - be aware.

A few days ago I wrote a one star review. Mgmt co called. Delightful. Explained a medical…read moreemergency. Very customer driven. Although they are full today, I wouldn't hesitate to rent space there.

Amazing service and great storage! Everyone was so helpful. Front desk was great and from start to…read moreFinish amazing

The folks at All American Storage were great to work with. They showed me the units that were…read moreavailable and helped me decided which one was the best for my needs. Ben was very helpful and informative. The units are clean and the area is well maintained. I hope to have a good relationship with them as I start to move my things. Toy

Formerly happy customer, looking to find a new place ASAP…read more Storage Corner Half Moon Bay WAS once a locally-owned business (Coastside Self-Storage) and I would give them 5 stars when that was the case. Unfortunately the sell-off to Storage Corner (A private equity firm) is following the typical trajectory of most private-equity takeovers: Squeezing the customers for every possible penny. Shortly after the takeover, Storage Corner began sneakily adding a "Storage Protection Plan" to every account. This is marketed like insurance but it's very cleverly NOT called insurance, because they want to skirt California's regulations around what insurance actually must provide for the money. They're legally required to remove this fee if you prove you have insurance coverage on your belongings already - but they will require a copy of your insurance plan to prove it and then the DAY that plan expires, if you don't take the initiative to reach out and provide a new copy for your renewal, they just silently add the protection plan back onto your account. Three weeks after I complained and warned them that this practice (auto-adding services to a recurring card payment without explicit consent) is likely illegal in California, they raised the rate on my storage unit by 45%. I'm not sure if they raised everyone else's rates too (I suspect yes, given it's a private equity takeover) or just want me to go away so nobody calls them on their billing BS, but it's clear the direction that customer service is headed in.

Coastside Self Storage hasn't been under the new management long, but there have been some really…read morenice changes already. I don't go to my storage often, but my office is in a building on the same street as three of their structors.. There has been workers all over the place fixing things. They have upped the security system with new keypads on both the entrance and the exits. And fixed a lot of the lighting.The best part, you actually get to speak with a person when you call during business hours!! I can't believe how that is becoming more rare. Melanie helped me figure out the new code system, and told me about some of the other security measures. I've seen the cameras all over, but it was news to hear that some weren't working before. It is very reassuring that there's someone behind the camera. I would highly recommend the improved Storage Pro on the Coastside.

Update after moving out of two units, after storing here for 6+ years! This was a huge upgrade in…read moreexperience, location, and value over another large (orange) storage chain I'd used in the past. Justin and his family were always great to work with, and very helpful at answering any questions via email. I was a little sad to be moving out actually - we finally have more of our own space to store things, which is the only reason we're doing so. If we ever had a need to store anything in the future, we would for sure return to Monument Court for as long as we're in the area!

A solid family owned or small business almost always outperforms a chain or mega-corporation…read morebranch. These folks helped us in a pinch and were so amazing and honest! I had even last minute booked an additional spot as I was panicking that the space I had initially booked was not big enough, but it ended up being fine, and he refunded the cost and didn't charge anything. I highly recommend them!!!

Joe was very helpful and responsive to all my questions before we reserved our storage unit. The…read morebuilding felt very secure and clean. Love that they have hand trucks available to use. Check online for better pricing!

It's a bait and switch. Doubled our rent after 60 days. So watch out. Not a trustworthy companyread more