I feel compelled to express my gratitude and share my very positive experience not only as a…read morecustomer for 8 years but during a really tricky emergency this past week. We discovered a gas leak (underground) and within a short space of time they sent a sales rep (Steve) who was in our area to help us turn things off safely (he was very clear/experienced and helpful), assess the next stages and perform a fix. This update/repair to replace old damaged lines was set up very quickly so that we weren't without service for more than a day despite our remote location. Very appreciated. The work was performed by John who was very friendly, patient and explained everything that was done and showed us how to get back up and running safely. Gave us many other tips/suggestions for the future. He checked and double-checked everything to make sure inside and out that there were no leaks. You can tell they take it very seriously. The level of care, communication and service we received was very impressive and appreciated. We live in a remote coastal area near the Sonoma/Mendocino border and at every stage from the service writer, phone/office down to the installer everyone was friendly and pushing things through beyond anything I would expect in this day and age where it seems people are under stress and/or under-staffed. Thank you to John, Steve and Shaun. I'll be sure to recommend McPhail to other neighbors and friends in our area. We've never run out, they check and make sure that we're always at a good safe level (despite harsh weather/storms). A+ folks

Shaun McGee has been up here doing some work on our gas lines for the new owner's insurance…read morecompany. I was compelled to ask him if I could speak to someone about how well he did. He's very kind, professional and I would hire him in a minute. You have a great employee! We've had McPhail fuel since 1998 and the company is great. Shaun is a great example of someone who represents a company quite well. Thank you, Faye Ghielmetti

I've rented trucks from them 6 or 7 times since we moved to Petaluma in late 2018. Their prices…read moreare probably typical for this area, but their service and friendliness are incomparable! Chris and Sara, the owners, who also live onsite, go out of their way to please their customers. I rented a 10-ft truck from them last week, when they already had promised all their 10-ft-ers to others; Chris decided to give a free size upgrade to one of the customers that had reserved a 10-ft, so that he could rent that 10-ft to me, a local repeat customer. Wow! He and Sara practically treated me, an 81-year-old who lives very close by in a seniors mobile home park, like family, even giving me a discount when I returned the truck. What a way to treat an occasional, repeat customer! I've also seen their interactions with other customers, treating everyone to friendly, efficient service. They are also a Certified Green Business, and all of their power comes from solar panels, so they really care about our environment. They deserve 10 stars!

A great safe place for your storage needs!! Best service, safety & prices in town!! Sarah in the…read moreoffice is always helpful and friendly. Jeremy always helpful too! If your at those OTHER place's that always raise your rent every few month's... Get out of there and head a few blocks to Northbay Storage!! Cheapest prices aren't always best, but Northbay is safe , clean & well maintained!! The best spot I've used.

This place is the best all the way around. The people that work there to the front desk. Deanna is…read morethe best she arranged every detail to dropping off my car to rental car and when to pick up ect it is a hassle free process. Thank you so much for your attention to everything that needed to be done.

Six Stars, five is not enough…read more Daniele's did a complete repaint on my old, battered, but mechanically sound Honda Civic. I was expecting a good paint job; I was not prepared for a car that looks better than new. They fixed flaws that I was not aware of, and coordinated the repair of the headliner with the repair and repaint of the roof.

I cannot day enough good things about them. There is always someone up front Manning the entrance…read more They do not just let anyone on the property. I feel very safe leaving my rig here. The staff are very friendly and take security seriously. Thank you TJ RV for taking good care of your customers.

Super friendly and very helpful with any question I have. I love it here. I feel safe having my RV…read morehere.

We stored items in Sonoma at 1010 Napa Road for a year and a half. The unit we rented was clean and…read moreservice people friendly and fair. We highly recommend their storage company. West Sonoma, CA

This is Prime Storage, 1010 Napa Rd, Sonoma. Reserved a unit Saturday, cancelled Sunday (within…read moretheir 24-hour window), and was told by a rep I'd get a full refund Monday. Monday came, no call, no email, no confirmation. When I followed up, they reversed course and offered only $18 back of a $48 fee -- with no explanation. When I asked for a manager, they refused to let me speak with one. Broken promises and no accountability. Would not recommend.

We have been a customer of Accurate for many years. Their service is without peer and we would…read morerecommend them with no reservations. For example: We called today with a flat tire. They were here within 20 minutes and we were back on our forklift in no time. They don't push the upsell and when we tried to purchase expensive tires they talked us out of it because they didn't suit our needs. They could have made the sale but that's no who they are. We are happy to know them and will use them until we no longer can.

Had same issue fixed several times and was sold incorrect part. Last repair was when they noticed…read morethat the part was wrong. Batteries changed 3-4 times but that didn't solve the issue. Last time we took forklift in they did a repair that wasn't authorized. Asked to check low hydraulic fluid and they did an expensive repair without contacting us first. Went to pick it up and they were very rude. After years of having an account with them we were now COD.

Beware! I stored my RV here for just over a year. The 1st problem hit a few months later when I…read morewent to p/u my RV, it wasn't at my site! Someone told Bob that I was in their site. Without checking, Bob moved my RV out of my site. Months later, I came to take my RV out and my solar panels were on the ground. No reason from the Office. Last Sept, I came to put the cover on my RV and found that EVERYTHING IN MY RV had been stuffed into black plastic bags. I asked the office WTF? They said a man came in to take his brother's trailer to Burning Man and when the key didn't fit the lock, he cld a locksmith to open the trailer and proceeded to stuff my stuff in bags. When he came across my Barbra Streisand CD, he figured he had the wrong trailer...he left it. It took me 7 days to put it all back. Bob said he would pay for any damages but when I brought the broken stuff to the office, a woman with her kids said I needed to prove the damage was caused by my wine glasses being stuff into the bags, my food umbrella could have been broken anytime, my glass wine topper must have been dropped...I was furious. This last time, I came to measure my new truck hitch to the RV and found my $225 RV Cover (that had been tied down) in the mud with my solar panels on the ground. The Office said it must have blown off during the storm....looking around, I see 4 - 5 RV's with covers and no problem. When you drive in, you have to sign in with your name, site # and reason...but, they don't check, I don't even think they walk around the place. You could say you're visiting your site and cause havoc anywhere as they don't care ... unless you don't pay your rent. I pay using Bill Pay and my payments have always been on time. I cannot believe these people are still in business. I would beware. I am done with this place. Carolyn

I used Bob's RV Storage for my 25' motorhome for a short time but was very pleased with their…read moreprofessionalism and courtesy. I had read the one negative review and was cautious, but have to say everyone went above and beyond my expectations. The price is reasonable and the folks there are very helpful and easy to deal with.

I've had Eagle Automotive work on both of my 1ton trucks, including brake work and full-service oil…read morechanges and much more. Every time, the work has been done right and I've been happy with the service. They're honest, dependable, and take the time to make sure the job is done properly. It's hard to find a shop you can trust with your trucks, and I definitely recommend Eagle Automotive.

I brought my truck in for an alignment and was impressed by the professionalism of the team. Both…read moreMike at the counter and the owner, Al, were straightforward and honest. The work was completed efficiently and without any issues, and the pricing was fair. I plan to return in the future and will gladly recommend this business to my family and friends.