10/10 would recommend! came to visit from the mainland and Gaby one of the managers was super attentive and friendly! definitely should be the one training everyone, customer service 100/10. She took my order and I saw her taking out an order and checking in on customers outside. All-American smasher with bacon and grilled jalapeños with a banana and chocolate shake is the way to go, every time. Best Sonic out there no wonder it's the busiest! read more

was a great visit! enjoyed the food a lot. The staff were lovely and extremely friendly, served my food quickly and accurate. no complaints

My daughter is a picky eater and was throwing a temper tantrum while I was ordering. Im stressed and not having the best day. However, The employee Marianna noticed I was having a hard time. She came in and helped us unprompted. She help calm my toddler down and walked me through the menu. Ultimately helping me order something she'd like. 10/10 service. It was our first time here and I think you've made a regular of us. Thank you read more

Finally got to try out this place. Waited for the hype to die down. We went on weekday around 5:30pm and just drove right in. We was told the slowest times were evenings monday thru friday. Weekends is crazy crowded. Too complicated to explain location just google it. (Across the street from "Raising canes". Kind of behind a service station (being built). As you drive in if you stay on the right side its drive thru and if you go to the left there are 3 or 4 stations where you park your car and order your food and there are 4 picnic tables to sit at if you dont want to sit in your car. I Believe you could also walk up and order through the ordering station on the wall as well. The whole building is their kitchen (except small area where the restrooms are located) and service is fast (they have the whole building to prep so should be on the faster side) The staff mainly young adults on skates and some also just walk your order to you. They all seemed happy and the girl that skated our order to us was cool pleasant and friendly. The food is mostly burgers..tots..hotdogs.. chicken strips onion rings and various selections of drinks etc. I dont usualky comment on food because we all have different preferrences but I loved their smash burger...it was seasoned well with a nice crust (my favorite fast food burger now) way better than all the other fastfood place burgers (IMHO). The tots somehow was way better than the frozen ones we heat up in the airfryer at home. I didnt know we could pick some of the specialty drinks with the meal and just went with unsweetened Iced tea. All in all I loved it and its now my favorite fastfood place (I hardly eat fastfood though). read more

Fastest way to place your order is to park vehicle on gravel area and walk across to either one of two ordering systems on the wall. Employee listened carefully to our order, spoke at a moderate pace and repeated our order. Staff brought and confirmed our orders on roller skates. I enjoyed my meal ten times more at one of four tables. Original Double Sonic Smasher Combo with Crinkle Fries & Mango Cream Shake + Large Onion Rings was fantalicious! Combo for fantastic and delicious! Loved the Sonic smasher! Perfect for those who are not into ketchup. Food served heat hot! Groovy sauce complemented onion rings and fries. Mango cream shake consistency was outstanding, not too sweet nor not too heavy, remained cold the entire time. read more

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How are you not going to participate in .99¢ corn dog day when the text prompt that yall show on the screens sends out its .99¢ corn dog day. She wasn't even nice breaking the news - just said "we aren't doing that". Also, everytime I've come something has been wrong with my order. Either missing food or the wrong drinks. I've been given 12 months and a severe medical diagnosis and spent the entire day in the hospital. My only joy was a .99¢ corn dog. read more

Sonic - Text for .99¢ corn dog that they won't do - Burgers Near Me - Kapolei, Hawaii

OK, Sonic, I keep having mixed feelings. Let me tell you why. Today, I was extremely excited to see that I was first in line. I could not wait to redeem my $2 snack or try a half-priced drink with Nerds. With prices through the roof in Hawai'i, people are constantly looking for value. Coupons, special deals, and rewards programs truly help, especially when we are always out and about supporting businesses but still want to enjoy treats from different places around the island. I know I am not a one-stop-shop kind of gal. I am the kind of person who gets tater tots from Sonic, chicken tenders from Popeyes, waffle fries from Chick-fil-A, and halo-halo from Magnolia Ice Cream & Treats all in one trip. We drive around the island excited to discover deals and enjoy a little bit of everything! We drove to Sonic excited to redeem the Happy Hour special we saw in the app. When we arrived, Mia informed us that this location is not currently offering Happy Hour. She explained that certain items and promotions available on the mainland are different from what is offered here in Hawai'i, and they are still trying to work through those differences within the app. Mobile ordering is also unavailable at this time. I understand that Hawai'i locations may offer different items, but it is disappointing to see a deal in the app, drive all the way there expecting to redeem it, and then find out that it is unavailable. Unfortunately, I was not very happy at this hour. No Happy Hour for me today! read more

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Food - 5 stars Ambiance- 4 stars Service- 5 stars I loved my trip here! Perfect treat for the hot, humid days we have been having the past week in anticipation of another storm. The wait was pretty long because this location is fairly new to us O'ahu residents so I would 't go here if you are in a rush. There are three different lines. There is a walk up line, a drive thru and a park and eat line. You will have to go around the roundabout before turning left into the line - just FYI. The peanut butter shake was of course what I ordered and was super yummy! The amount of peanut butter to ice cream and milk was just right. read more

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Finally got to try Sonic's since the line wasn't all the way out to Kapolei Parkway lol. First of all, the driveway to get into the drive-thru from Kapolei Pkwy was a little weird. It's a very narrow roadway and if you're driving a lifted truck I would be cautious. From the time we placed our order at the drive-thru speaker til we got to the pick up window, it took only 10 minutes. This was at 2:35 pm on a Friday. So just a heads up if you're like me and don't like waiting lol. Late lunch seems to be their slower time. The food was just ok, what you would expect from a fast food joint. I ordered the original Sonic smasher and my husband got the sonic cheeseburger. We also ordered an all-American hot dog to share. I think next time I'll try a slush. Overall it was ok, not bad but also not "omg amazing!" It's probably something I wouldn't go out of my way for unless I'm in the area. read more

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The other night my wife and I took our nephew out to Ala Moana Shopping center . After walking around it was about 8:30pm or so I replied anywhere else . My wife said let's go check out Sonic Kapolei. I replied yeah right I thought she was joking But she was dead serious so I started driving to Kapolei. Got yo Kapolei Sonic and the drive thru line was approximately 20 cars deep . I said ok will just wait not a problem. I thought this hype would have die down by now ! But Sonic is still crowded. Total waiting time roughly 45mins ‍ I ordered a cheeseburger with Onion rings . My nephew ordered their American Smash burger with crinkle fries . My wife just wanted a Oreo shake. Their burgers are good and the onion rings were ok not as good as i remember in Sonic Las Vegas . Their milkshake wasn't that cold for some apparent reason , possibly just sitting while they finished up the burgers I'm not that sure . Overall I would not travel all the way down to Kapolei just for Sonic especially gas is so high right now ! If I'm in the area yea I would definitely go to Sonic because I prefer their burgers over McDonald any day lol read more

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They actually are on roller skates here!! Bonus points for them For the line being long the different options went of drive thru + drive up lines did help to make it go faster and I appreciate the person rolling around and checking in, that was helpful. We got multiple things to try, the strawberry lemonade was good. Also got the mozzarella sticks, chicken tenders, and smash burger. It was alright, my burger had burnt cheese in it making it a little dry. Everything else was okay but not for me personally or not going to make the drive out there for it. read more

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Service: Staff friendly, helpful & would give Food: Not good at all. Cheeseburger was cold when I got it and no flavor. Onion rings were crispy and warm but had an odd sweet flavor which I couldn't eat since it didn't mesh at all. Hot dog was a little salty and the chili was lacking. Really wanted to like the food since the staff was so sweet and gave a pupcup but maybe need to give it another try?? read more

Sonic - Burgers Near Me - Kapolei, Hawaii

Sonic is one of those places that always hits the spot when you're craving classic drive-in food. We usually order the cheeseburgers with jalapeños, and they never disappoint. The burgers are juicy, the jalapeños add just the right amount of tang and heat, and everything tastes fresh. The corn dogs deserve their own shoutout. Crispy on the outside, soft on the inside, and perfect whether you're grabbing a quick lunch or a snack. They're always a favorite in our car. But if you've never tried the Ocean Water, you're missing out. It's refreshing, a little nostalgic, and somehow tastes even better on a warm Kapolei afternoon. It's become a must-order every visit. The only downside right now is the wait time, but honestly, that's just because it's the newest spot in town and everyone wants to check it out. I'll be happy once the excitement settles down a bit because the lines have been pretty outrageous. Even so, the food has been worth the wait every time. Friendly service, great food, and a fun change of pace for Kapolei. We'll definitely be back. read more

Sonic - What happens when you let your kids order! - Burgers Near Me - Kapolei, Hawaii

My gkids got me hooked on the sodas! We ended up going 3 nights in a row until I left town. I told my gson to order for me so he got me a Fanta orange with vanilla and sweet cream. Highly recommend! read more

Much faster service today. (6-28-26) Only confusion is that we entered from Kunehi and others who entered from the Parkway after us, were merging into the lanes, while others from Kunehi were already in line. (The circle lane was closed.) **Also how do we get rewards from our app when using the drive through? This time around we missed it. **Teri smash was yummy, fries were unfortunately cold, strawberry refresher w/fruits was yummy! Enjoyable experience, and we'll be back!! read more

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Finally had a chance to grab food here. First time that the cars weren't lined up on the street, at the same time it shows how popular Sonic is and how good their food is. We ordered our food at the drive thru, we would've preferred parking at the stall and having a server on skates come out but all the stalls were taken. Oh well next time. We ordered their Quarter Pound Coney, Corn Dog, Cherry Limeade, Classic Chocolate Shake, Onion Rings, and Chicken Bites. Everything we ordered was delicious. We barely finished our food. We will return. read more

Sonic - Chocolate Classic Shake - Burgers Near Me - Kapolei, Hawaii

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Honest review - I wasn't expecting perfection anyway, but wow... they definitely have some work to do. Our first visit? The wait exceeded 3 hrs, so we ended up getting out of line because we still hadn't even made it to the driveway. Crazy! Second attempt was today. There wasn't a line backed up onto Kapolei Parkway, so we figured we'd stop in for an afternoon treat (that we definitely didn't need haha). Total wait time: 60 minutes. The line moved at a slow but steady pace, tho I think the ordering process is what's causing most of the delays. The Sonic you know and love from the mainland definitely offers a much wider menu with more customization options. Don't get your hopes up here... at least not yet! A heads up: Combo meal upgrades don't include onion rings - even if you're willing to pay extra - and we couldn't upgrade our drink to anything "special" either. We ended up ordering two drinks a la carte and a Footlong Coney instead. Drinks: 1. We originally wanted a Lemon Berry Slush, but they don't offer that here. Instead, I got a Lemonade Slush with strawberry, and it was really good! 2. The Cocoberry Cream was simple but super yummy. It's coconut and vanilla over Sonic's signature ice, topped with strawberries, Sprite, and sweet cream. I asked if they could make it as a slush, but nope! Still delicious tho :) Thankfully, by the time we got home, the Footlong Coney was still warm and soft. It definitely didn't taste old, bland, or stale like I was worried about after reading some of the reviews. Overall, the service still needs some work. Efficiency is the biggest issue, and the staff really need to double check the tickets before running out orders. We sat at the pickup window for quite a while because their tap card reader wasn't working properly, even after inserting multiple times... and then they brought out the wrong drinks, wrong sizes, and missing add-on. Figured out that the person who took our order got it wrong, so we just took the incorrect sizes and went on our way since it had been melting on the guy's tray in the 5+ minutes we waited there. No kidding. It was melting before our eyes in the hot Kapolei sun! And - it's not cool to pay extra for an add-on and not receive it. Good thing I noticed cuz you won't catch me back in no line! That said, we'll definitely be back to try more. They're brand new, so I'm sure things will settle down once everyone gets into the groove. read more

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I can't wait until we can actually enjoy the whole menu, don't have to sit in the line, or can finally order on the app for pick up. The chili dog was pretty good. French fries were hot and tasty. Burger was mediocre. For $15 combo I expected more but maybe the $7 meal deal will be easier to stomach for a group of teenagers. We sat outside at the tables and it was fine but parking was far into a dirt lot across the line of the drive through. There is no inside. I don't know if they plan to have one or not. read more

Sonic - Just a chili dog - Burgers Near Me - Kapolei, Hawaii

The parking and drive through design is truly flawed. You can't even reach the park and order section without waiting in the drive through order line. Seriously, poorest design ever! The drive through line was long, 12 cars + so, we left for a bit and came back, not much changed due to setup. You can park on a patch of unfinished grassy area next to it but once that area gets developed, they are doomed! We parked on grass and walked over through the traffic line. Tried the heath bar ice cream snd a chocolate milkshake. Definitely preferred the ice cream with the candied options. The milkshake wasn't worth $7. Pretty basic. Service, once you get there, was fun, with the skaters delivering your order. Otherwise, we won't be back. read more

Went to try out their car hop, a very different take from car hops with the roller blade servers on the mainland. Order your food speaking to a live person, we paid with a tap of the credit card, could either eat in your car or outside on a table and long bench chair or standing up. Good to go early since Kapolei High School is nearby. We tried their signature burrito, for my sisters taste too much jalapeños, if not for the salsa she indicated it was bland, mom enjoyed her French toast sticks, she didn't need the syrup. I had the toast with sausage, the other choice of meat was bacon, sausage was so thin thought at first I thougth they forgot to put it in, so tasted more eggs than a nice ratio. The service of bringing our food was nice and friendly, they read back the order ask if we needed anything else and moved on to the next customer. Place was nice and clean! read more

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Second day of the Grand Opening weekend of the Second location of Sonic in Hawaii! The first Hawaii location is in Maui. This Second one is in Kapolei, O'ahu, Hawai'i. It was bombarded with customers! Social media posts stated that some people waited in their cars for the drive-through for about 4 hours! Wow! We decided to go on Sunday, May 17, 2026. It's more fun to wait with friends, right? And carpool together... Thanks, Angel! She brought her hubby and her mom... all three of them are entertaining! LOL! Irene had told us about the parking agreement for the Opening weekend with the elementary school next door. It worked out great! Instead of waiting 4 hours for the drive-through, we just waited maybe 1.5 hours, standing in line for the kiosks. Everyone enters their orders on the monitor. A voice comes over the speaker to help. I got the 6-inch Coney hotdog, the rainbow slushie, and the Hawaii exclusive Teriyaki smash burger. My Coney dog was missing, so I went to the door where employees were coming out to deliver orders. They were very nice about it and even gave me a 12-inch instead of a 6-inch! Thank you! The food was ok... a bit on the salty side. The slushie melted into non-recognizable colors. Haha! We got a Hawaii Sonic t-shirt - on sale... yay! It was a fun adventure! read more

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This was my first ever experience at a Sonic. This location was very clean! Two single-room restrooms available. Plenty of outdoor seating. Inside is for staff only. The walk-up line was much shorter than the drive-thru line. Wait was 20 min on a Friday night. Food only took 15 min, despite the large amount my boyfriend and I ordered. My favorite food item was the corn dog. Crispy, fluffy corn batter. Hot and fresh--yum! Teri burger was a bit over-sauced for me, which resulted in a soggier, sweet burger. Chili dog was good. Onion rings have a heavier batter, but still good. I didn't really care for the cheddar pepper bites. Cherry limeade was nice. Friendly service! When we were missing a burger in our order, a manager was quick to help. My boyfriend and I even saw several employees helping an immobile car get around. Will be back to support this location! read more

Sonic - Hawaii Exclusive Teriyaki Burger - Burgers Near Me - Kapolei, Hawaii

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How do you earn rewards if Sonic Kapolei doesn't do online orders? . Today was a good day I ordered a Large Master Oreo Peanut Butter and to my satisfaction (compared to my last visit) The shake was AMAZING because it had bits of Oreos mixed in (my last visit I ordered a large MASTER strawberry cheesecake BUT had ABSOLUTELY NO cheesecake bits) AWESOME Sonic!! Keep up the good work I'll be back read more

Sonic - Burgers Near Me - Kapolei, Hawaii

The first Sonic on Oahu opened yesterday in Kapolei. We went today to check it out. We got there at 10am and there was already a line. We waited in line for an hour and a half before we got to order. It took another 10 minutes to get our food. We got a Footlong Quarter Pound Coney Combo with fries and cherry limeade. We also got a Teriyaki Smash Burger (Hawaii exclusive), Chicken Bites, Mozzarella Sticks and a Rainbow Slushy. The damage was about $37. The food was ok. The mozzarella sticks were cold. The fries were warm and the hot dog itself was really salty. I really liked the teriyaki smash burger. The food felt rushed as to be expected. The rainbow slushy quenched my thirst on this hot day. Since, it was their grand opening weekend, they were selling Sonic merchandise. You could pick up t-shirts, hoodies and caps. They also had tables and chairs set up where we could eat at after getting our food. I wouldn't mind returning again when it isn't so busy. read more

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Newly Opened in Kapolei and a Must Try! It is located on Kapolei Parkway, just before Fort Barrette Road. This new spot is already making waves and many were inine for hours in the grand opening to try it out.. The drive-thru entrance is easy to spot off of Kapolei Parkway. The staff greets you with a warm, friendly vibe that makes the experience even better. The menu is impressively large, offering something for everyone. Local favorites include the Teri Smash Double Burger and the Teri Burger. Both are Hawaii exclusives and you cant forget about their legendary shakes. I tried the Double Smash Burger and it did not disappoint. It was savory but wished it had a little more teri sauce but incredibly satisfying. The fries were crispy with a hint of sweetness, and the oreo cookie shake was thick, creamy, and absolutely delicious. They offer shakes in a variety of flavors, so there's plenty to explore. Beyond the burgers, they have about 11 burger options, hot dogs, wraps, tater tots, slushies, fries, shakes, and more. The building itself is modern, clean, and inviting. The drive-up has five ordering bays, and during the grand opening, it was walk-up only. There's currently no indoor seating, but outdoor seating is expected to open in a couple of months. I'm excited to try more items from the menu, but for now, the Teri Double Smash Burger, fries, and Oreo shake made a fantastic first impression. Highly recommended for anyone in the Kapolei area and want some good burgers and shakes! read more

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Whenever a big mainland corporation comes to Hawaii, everyone goes crazy. I think sonic food is just ok. Nothing special about it besides the fact that they do have tater tots, not a lot of fast food chains offer tater tots. But when it comes to their drink selection, ITS AMAZING. From their slushes to their shakes, everything is always so good. I personally like the strawberry slush, banana shake & ocean water. The drive thru line is still busy and we waited a little over an hour just to order food. Service was so-so. Some staff didn't know what they were doing but could be because they just opened & still need to get a hang of things. Overall, don't have high expectations when it comes to the food. But have high expectations with their drinks bc they won't disappoint. read more

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Sonic!!! It's grand opening today. We waited at 7:30am in line and they opened at 10am. It was exciting! So many drink options!!! Mind you, it was my day off today so i basically had all day to wait. It opened at 10am but didn't actually order and receive food until 11:45am so nearly almost 2 hours after opening. We got their All American smash burger combo and the teriyaki smash burger combo both with tater tots and rainbow slush. Unfortunately they didn't have the bacon option but that was ok. The All American is really good! Good amount of flavor and seasoning that's just right. The teriyaki burger on the other hand was saltier than the All American. Teriyaki is supposed to be sweet but it was the opposite. The rainbow slush was so good with real fruit chunks inside. It was refreshing drink in the hot sun. Also got oreo shakes and cookie dough shakes that was a yummy dessert after lunch. Definitely would let the hype die down before coming back again but definitely happy i came on opening day. read more

Sonic - Burgers Near Me - Kapolei, Hawaii

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Want Sonic's?I've had Sonic's in the mainland & now we have one here in Oahu in Kapolei right by the Mehana town homes. Honestly the only thing i ordered from here was the pretzel stick & of course you need to get the cheese dip!!I love pretzels so i had to get that..I love their different selections of their slushee drinks.They've been open for a while now & yet still have a crazy line. read more

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I totally enjoyed my first time here. The craze has died down a little so getting service is so much faster. It only took me 5 minutes to go through the drive through. I had a double smash burger, medium groovy fries and a chocolate shake. It was just a few cents under $20 for my combo. Food was hot and fresh and I was not disappointed. There was a very helpful worker standing at the entrance to the drive through answering questions. I would have loved to park in one of the stalls and have them bring the food to the car but every stall was full at lunch on a weekday. I would definitely return and I think Sonic has taken the number 1 spot for fast food in Kapolei. read more

Sonic - Double smash burger, groovy medium fries and chocolate shake! $20 - Burgers Near Me - Kapolei, Hawaii

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Id like to say stay away until the hype dies out and they figure out an efficient and effective payment system. They double charged me two different amounts. One was my actual order and the other I'm guessing was someone else's meal. Payment was super confusing and I'll get to that soon. I'm reviewing after my experience on the July 4 weekend. I went here to try it out like everyone does when something brand new opens on island. Our burgers and hot dogs weren't anything to brag about and was your typical fast food type. The drinks is where i think Sonic makes their money and at least those are good. My experience of 1 star is payment. I decided I didn't want to sit in my car and it would be faster to order at the screens and sit at the tables to eat. We went through this queue line that was empty and thought we were going to order at the screen but these 2 workers took my order on the ipad and made me pay at the screen still. I paid that amount thinking the number looked high for literally a burger, a hot dog, jalapeno poppers, and 2 drinks. After a small 10 minute wait, the server comes out with my food and receipt plus a card payment reader to pay again. I immediately check out the bill and it's my order at a lower price as I thought it would be so I asked who's meal did I just pay for? The server said the higher charge never went through and I didn't see it on my banking app so I thought we're good. I got curious today if that was ever resolved properly and as expected I had 2 charges from Sonic, whoever's meal and mine. If you're going to have 2 workers enter your order on an ipad, might as well make us pay on the ipad instead of fumbling orders and paying on the screen they didn't want us touching. We know how to work the screen so why even force us to order on the ipad? Better yet, why not order on the screen, wait for our server and food, then pay them on the point of sale system they came out with the same time we receive our food? It doesn't make sense. For me, steer clear and come here in about 6 months when everyone forgets this place exists. I'm hoping the hype settles down by then and it's a better experience. read more

Food is great, but the service needs a lot of improvements! I was there at noon on Monday. Sat on the tables outside with my strawberry cream slush. I was observing the female servers. They never smile, and looked like, honestly , disgusted with their job! One female server looked angry cause my payment didn't go through at the walk up menu. She had no smile when she came up to my table to get my payment card. She walked back inside very slowly, took awhile to return, and when she. Did, she just has such an angry look on her face! Not nice to look at! These females looked as if they hate their jobs I suggest Management should train these workers on Customer Service! I worked in Customer Service for over 20 years! I noticed the younger servers Males Are a lot more pleasant and very nice! read more

Sonic - Strawberry Cream slush - Burgers Near Me - Kapolei, Hawaii

Thank you Takeo for bringing Sonic to the islands. Beautiful restaurant so nostalgic with Car Hop service. We loved the feel and vibe from our servers we felt that they really cared about their guests. We tried the Smash Burger combo with Onion Rings and a Lemonade, the Coney Island Foot Long Hot Dog with Chili and Cheese, a Corn Dog, the Strawberry Slushy with Ice Cream, and a Classic Chocolate Shake. The food was hot, fresh, and delicious. However the drinks were awesome. Loved the Strawberry Slushy with Ice Cream and the Classic Chocolate Shake. Thank you Sonic Welcome to Kapolei. read more

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I'm very impressed with the atmosphere, landscaping and decorations at this Sonic! The food is delicious and the service was fast and courteous. We tried our classic favorites like cherry limeade, cherry coke, mozzarella sticks and cheddar peppers and chili cheese fries-all as good as we remember! I we also tried the teriyaki burger-I thought it was good! read more

For weeks the line to Sonic has been super long!! Fortunately, we were in luck & got in line that was close to the restaurant. It took us nearly 30 minutes to get our food but we patiently did it! The Cosmic Cheeseburgers were double patty, lots of cheese, moist and delicious. Hubby enjoyed the Teriyaki Smash, mozzarella sticks came without the marinara sauce, guess they forgot to add that in., & onion rings were okay. Next time will try the hotdogs & chicken nuggets. First time at Sonic Restaurant, we're going to be back! read more

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UPDATE 9/30/26......In my previous review on 9/16 of waiting 40 minutes to get our food Takeo had reached out to me. I replied back and even gave him my cell phone number. We waited 2 weeks for some type of reply but as of today we have not heard a peep from him. I thought his concern was genuine but now realize his reply was only to appease the people who read reviews, and showing that he attempted to rectify the situation but in actuallity he only made it worse by ignoring my feedback to help improve the customer experience. He did nothing to gain my confidence back into this brand. As a result I tell all my family and friends to avoid Sonic at all cost because it is a poorly run establishment that does not care about you. I bet he will reply back apologizing and stating he was busy but guess what... too late! read more

This location just opened about 3 weeks ago. The end of the drive-thru line was right in front of the restaurant by the nearest intersection. We ended up waiting 48 minutes until we were able to order. Food was good. Bacon Double Cheeseburger was a good size and delicious. The Teriyaki burger was ok and the footlong hot dog with chili and cheese was also ok. We were not a fan of the tots but their fries were very good! Strawberry Cream Slush was our favorite drink followed by the Mango Slush with Nerds & Fresh Strawberries added. We also got the Blackberry Cream Slush and Cherry Cream Slush. I would come back but perhaps not for a while until the lines get shorter. read more

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Efficiency & signs telling you which line is for drive/thru & car hop service. Have more lighting to see ahead where to exit. Have a window to pay then pick up order at next window! Paying & pick up holds up the line . read more

I've been dreading the line here for quite some time since they opened. Line won't go anywhere LOL. They still busy even close to closing time - But I have never had to wait long for my order. Workers are really friendly. Each employee that passes and sees you always tries their best to check on u to see if someone helps you. The manager Marianna was really helpful when I had an issue with my order. She was very friendly and accommodating and apologetic. She took care of issue in a timely matter. Location really feels like an upgraded car hop fast food place. You will see me and my family here often for sure!!! read more

Wait a month or two before you go. We had nothing to do at 11pm on a Friday night so thought let's go to see what's up with Sonic (Kapolei). We were around 10 cars into the driveway. We weren't a block away like we would see at earlier times on other days, so we thought ok not bad. The wait was around 40 minutes. Still not bad. We had nothing else to do anyway. We got to the window. It was so unorganized. And crowded with workers. They were bringing out wrong orders, just chaotic. If they were organized the line would probably go a lot faster. I realize it is new but training is key. The big difference I saw between this opening and chick fil A is that chick fil A had trainers from the mainland to keep things organized and running smoothly, or attempt to anyway. Maybe Sonic has expert trainers but they weren't there the night we were. We are not one to stand in long lines. We went to Chick fil A about 2 months after the grand opening. Things were a calmer, and I noticed there were still trainers on board. The food at Sonic was ok. Cheeseburger was good. Shake was not a big deal. I probably won't be returning anytime soon. read more

Sonic - Burgers Near Me - Kapolei, Hawaii

It goes without saying that when you go to somewhere new to Hawaii that you need to expect long lines and not so great food because of the rush. With that said, having waited in a long drive thru line, I received great service even with the long wait. The staff were friendly and got me my order correct. My lower review is more tied to the value. The burger was smaller than expected and the hot dog was not worth the cost. The shake was excellent. Hoping they get better once the rush dies down read more